...Abstract: Impact of technology is both positive and negative. Logically thinking, technology has since been better in the communication process and done negligible harm. Development of technology has considerably improved our lifestyle. It has made its impact felt on each and every aspect of life, including communication technology. Invention of Alexander Graham Bell in 1875, the first inventor that impacted communication in humans to a massive extent. Impact of technolgy on the communication process, also comes as a mixed baggage. Daily routine of a person, the day begins with a “good morning” text and ends in a “good night” text. All done on a mobile application for smartphones. On the same application social networking sites are a world themselves, a Virtual World, to make the process quick and easy there are modes, like online chats, emails, teleconferencing, video conferencing, networking sites, etc. The greatest need for all human needs is, the need for communication. It is a daily use for us as humans to survive in this life. There is no way we can not go without communicating. In my eyes; “it is another way of sending messages”. In recent years, technology of communication has rapidly developed since the century of when, “pigoens delivered notes”, “horses sent mail deliveries to others”, a lot of things. It became advancement in telecommunications. It became a big impact to society to our generations and...
Words: 1287 - Pages: 6
...Technology and Communications COM/295 August 17, 2015 Andrew Maus Technology and Communications There are several ways that he or she can use technology for his or her way of communications. Now, from my perspective, I will choose email because it is another form of communication. Furthermore, once I have sent my email, I will follow it up with a phone call, just to make sure that he or she has received my email. Yes, email is a technology that several people use to conduct his or her business message and personal message. However, I will be discussing five subtopics. Now, these five subtopics will be brief, clear, and direct. A message to the technical support about an employee's computer that has been infected by a virus. Now, fortunately, the basic idea will be to pick up the phone and call the tech support. When he or she has answered your call, I will provide detail information about my computer at my workstation. Sometimes, the technical support team can fix the problem in a timely manner, but then again, it could take much longer. However, I must email my boss because he or she is not aware of the issue on my computer at my workstation. Now, before I send that email to the boss, I must chart the date and time when I called to talk to tech support about my computer problem. Furthermore, I will make sure that I have a case number, which will be provided to me by tech support about the issue with the computer. Once I have done everything correctly, provide the...
Words: 772 - Pages: 4
...Communication Technology Steve Lopez BUS 600: Management Communications with Technology Tools Prof. James Worsley August 6, 2012 Communication Technology Communication and technology have evolved over the years and at a rapid pace. With these tools together, they have shaped industries and grew businesses exponentially. Many years ago, man had to use smoke from fire to communicate over long distances. With the new inventions and new technologies for communication, the business world shrunk the globe. Baack (2012) defines communication as, “transmitting, receiving, and processing information.” The organization that does these three things the quickest gives them an advantage on their competition. An organization needs to enhance its performance by first understanding the correct communication technology for them. The organization needs to be able to deliver communications that are timely, accurate, effective, and efficient. “These various modes of communication may be used to disseminate official information between employees and management, to exchange hearsay and rumors, or anything in between” (Reference for Business). Organizations need to understand what communication tools will best fit their organization. Defining the objectives of the organizations communication needs along with the costs is beneficial to the right communication tools needed for that specific organization. Table 1.1 shows the...
Words: 1992 - Pages: 8
...Technology and Communications Technology and Communications While not everything runs on electricity, most of the technology used in the business world will become completely wireless; humans are only getting smarter and the technological sciences are only advancing and getting stronger. Though we may not want to face it, this century runs on wireless communication. Cell phones, tablets, Wi-Fi networks, hotspots, and many other wireless devices are a crucial part of any business and the way in which it communicates. “Wireless technology provides the ability to communicate between two or more entities over distances without the use of wires or cables of any sort.” (Krishnamurthy, 2002) Ask anyone on the street to pull out a cell phone and sure enough 9 times out of 10 they will pull it right out. Wireless technology today is constantly moving and expanding, we have become a wireless generation. There was a time when answering machines and landlines were the only way to communicate with one another, but now cables are a thing of the past. There was also a time when international calls were made over prepaid cards, now international calls can not only be made with a cell phone, but you can chat face to face with someone on the other side of the world. Wireless communication is the technology that makes these innovations possible. For businesses in the world today this means being able to communicate and expand their...
Words: 637 - Pages: 3
...Effective Business Communication 1.1 1.What is the importance of communication in the workplace? Communication allows people to share of data, information, and insights. 2.How will effective communication help an employee achieve his career goals? Effective communication will allow you to gain an advantage over those with lesser skills. 3.Which of the following is NOT a method of communication? Thought 4.Which is a benefit of good communication? Increased problem solving and faster response times. 5.Which of the following is the most accurate description of the role that communication will play in your career? No matter what other skills, connections, and attributes you have, your prospects will be limited if you don’t have good communication skills. 1.2 1.Which of the following is NOT a part of effective communication? Job title 2.What is the purpose of a formal communication network? A network on which communication flows enables people to communicate three ways along the formal command structure of the organization 3.Which is true about communication as a professional? The higher in the organization you go, the more important communication becomes. 4.Which of the following exemplifies the most effective method of communication? A short message that asks department heads to respond with precise input. 5.Sensitivity to business etiquette Reduces the chance of interpersonal misunderstandings that might negatively affect communication. 1.3 1.Which...
Words: 824 - Pages: 4
...Technology and Communication Arneshia Hopkins March 2, 2015 COM/295 University of Phoenix The different types of technology being used for business communication are networking, the Internet, and of course wireless communications. I work for a company call center by the name of Sutherland Global Services. If you could place Internet in the company name it would be there. Networking allows companies to be able to share information and videos using a secure system. The Internet is used for video chatting, and sending emails and IM's amongst employees, and employees and their supervisors or managers, and wireless communication is used for voice communication and texting. It can also be used for checking emails on the go. The company I work for communicates through the Microsoft Outlook email. Any announcements and tips come through emails. That is the chain of command to hirer heads of the company. In my business we use the Internet to send emails to the providers and physicians we are trying to schedule an appointment with for the veterans .We use wireless communications to communicate with employees that are in different cities and offices, when we need to call the office for any reason, and to call the doctor offices to get more information. The company I work for pretty much uses the same communications such as Internet and wireless communications. Sometimes I think the company should rely so much on the Internet and our outlook system to communicate certain reports...
Words: 387 - Pages: 2
...Technology and Communications Stephanie Mannino Com/295 February 8, 2016 Kenneth Edick Technology and Communications Effective ways to communicate using technology A message to the technical support about an employee’s computer that has been infected by a virus: The most effective way to communicate with technical support would be first to simply call. I would call simply because an employee needing to be able to use their computer would be a very time sensitive matter. Whether or not you speak with someone in the department, I would also send an email with the name of the employee and the department that they work in. I would follow up later that day to ensure that the problem was handled effectively. A message from HR to all employees, explaining the changes to the company health plan in the coming year: I would send this information out via email. The email would include a brief description and who to contact if they have questions or concerns. I would attach a pdf file for each employee to review at their discretion. To cover all bases, I would also send to all department heads where employees do not have access to email, and the information could be printed for those employee’s. A message from the CEO of a large company to employees explaining negative news regarding the company appearing on national news channels: I would send out a report and thoroughly detail the specifics of the negative news. I would state exactly...
Words: 468 - Pages: 2
...Technology and Communication Robyn Hargrave COM/295 July 20, 2015 Barbara Psachos Technology and Communication In today's world, we rely on different forms of communication in business. These forms range from oral communication (example: person to person), written communication (examples: memos and letters), and electronic (examples: emails and text messages). We must decide on the most effective form of communication when faced with different scenarios. What form of communication would I use to send technical support a message regarding an employee's computer that has been infected with a virus? It is important to know the company's policy for reporting problems to tech support. Some technology departments want a work order sent in. This way they can keep track of all the problems a company is having and determine if this problem is companywide or only for certain individuals. I would send an email to tech support regarding this employee's computer. I would also follow up with a phone call to tech support to make sure they received my email if I have not heard back from them within an hour. With an email, the support personnel can see what is going on while on the phone with another person and might be able to handle the situation while on hold. With just a phone call, the support personnel might be on the phone and cannot answer. What form of communication would I use for letting all employees know about upcoming health care...
Words: 663 - Pages: 3
...Communication Technology Communication technology refers to electronic communication methods such as text messaging, email, social networking, fax and television. Communication technology is growing and expanding to almost every aspect of the globe extremely fast. It helps us to stay in touch with one another easily, lets us access information from around the world,see foreign places and get news out to others very fast. There are many advantages and disadvantages to CT in our personal lives and professional lives. In the personal lives of people,communication technology has many advantages. It helps people to stay in touch with family and friends no matter where they are in the world in ways that are much easier, faster and cheaper. The most popular method is Social Media with Facebook being the most popular social networking site in the world. As of December 31, 2012, Facebook had 1.06 billion monthly active users and 618 million daily active users (Protalinski, 2013). Facebook lets people instantly chat, mail, post comments, share photos and videos very easily, so someone on the other side of the world doesn't seem so very far away any more. It also lets you communicate and connect with people you don't know who may have similar interests to you. Other sites such as Skype lets people talk face to face using a webcam. The disadvantages of social media are bullying and privacy issues. A recent study has suggested that Facebook is the worst social networking site for internet...
Words: 1168 - Pages: 5
...Technology Communications in Businesses Hello everyone my name is... and I wanted to share with you some of my knowledge of technology particularly information processing and content handling functions and the tools that make it all possible today. Technology Communications in corporations and businesses has evolved over the years and taken a more unified role because of the integration of telecommunications as in telephone lines and wireless signals, computers, audio-visual systems, enterprise software and storage which enable users to access, store, transmit and manipulate information. There are several technology equipments today that make this convergence of telephone networks and computer networks possible. They are making accumulated knowledge accessible sharable and searchable so the right people can see the right information at the right time and add their expertise which means more collaboration, innovations and success. The Cisco IP phones for example, capable of providing high quality, consistent communications for business needs. They transmit voice communications over the network using open standards based internet protocol and extend communications services to all employees in the workplace within the network. Routers on the other hand connect businesses to the outside world while providing highly secure virtual private network access for remote employees mainly by forwarding of IP packets which are a formatted unit of data. As for Wireless access points...
Words: 351 - Pages: 2
...Technology and Communications Amanda Rogacki COM 295 July 6, 2015 George DeMetropolis Technology and Communications There are many different media platforms that can be used in a business environment. Each scenario below required a different form of technology or media to communicate the given message. In the first scenario, an employee’s computer is infected with a virus and you need to contact technical support to fix the problem. I believe that a phone call to the technical support team informing them of the issue is the best choice. When a virus is detected it is best that it be dealt with quickly before it can spread to others on the network. After they have been notified depending on the company they can send someone to fix it, take the computer, or remotely access it to remove the virus. One of my team mates had some good points about bad news being best delivered in person. While I agree with that I do not think it applies here. This is not someone losing a job or not getting the raises they were promised. In this situation it is simply a problem that needs to be solved quickly. Some companies do not have a technical support team in the office and must call them in. If that was the case a face to face would not be possible. Even though I agree with his point about bad news I do not feel it meets the criteria here. In the second scenario, the Human resources department needs to inform all the employees of the changes in the health plan. We also...
Words: 708 - Pages: 3
...Technology and Communications XXXXX COM/295 XX XXX 2015 XXXXX Technology and Communications There are many forms of communication that can be used in the business environment. The popular written communications in the workplace are electronic mail and print media. In today’s world, email is widely used as the main source of communication. It is an instant communication for quick updates or to send out important company information. Email The following messages would be best sent by electronic mail; a message to the technical support about an employee's computer that has been infected by a virus, a message from a gym manager to clients about temporarily closing the pool in the gym, a message from a professional association to members about the coming annual conference and message from HR to all employees, explaining the changes to the company health plan in the coming year. Emails are easy and convenient. They can be sent out in a timely manner to ensure employees receive information quickly. When sending out messages like the ones stated, the email works best because it is suited to explain routine tasks and messages of the non-sensitive variety. They also hold a lot of information for easy retrieval. Emails are also a great way to form records for later use. In this electronic day and age, emails are the most used form of communication (Cardon, 2014). Print Media Print media is a great form of communication to give reader a visual effect for the message...
Words: 445 - Pages: 2
...Technology and Communications Paper In today’s business communication world people use many different forms of communication. Some of those forms are: email, instant messaging, blogging, podcasting, and text messaging. I prefer email as the main form of communication for work. Email is a short word for electronic mail. The invention in the 1960’s has influenced our lives and emails have become a very popular form of communication. Emails are easy to use and send. You are able to organize daily correspondence, send and receive electronic messages and save them on any computer or device. Emails are delivered at once around the world. By email being used worldwide this allows business people to communicate with everyone needed for the job. There is no other form of written communication as fast as an email. Emails are sent almost instantaneous, which can enhance communications by allowing for quick dissemination of information and fast response to customer inquiries. This is also a quick problem solver for small business owners. When using email the language is simple and informal. Emails do not use paper; therefore they are environment friendly and save lots of tress from being cut down. This is also much cheaper that printing and mailing things via postal mail. When replying to an email you can also attach the original message so that when you reply the person receiving the email knows exactly what you are referring to. It is also possible to send automated emails. This...
Words: 363 - Pages: 2
...Technology and Communications 1. A message to the technical support about an employee's computer that has been infected by a virus. Where I work we can either send the IT guy and email, and instant message through our computers, call him, or the most efficient way is to text his cell phone. He services all of our buildings and currently is on a large project to get our Business Development Center up and running with new computers and phones. I have find that sending a text message and sometimes a picture of what my screen looks like generates a faster response and a faster solution since in most cases he can just tell me what to do to correct it. 2. A message from HR to all employees, explaining the changes to the company health plan in the coming year. A letter that stapled to the envelope check stubs are received in. This letter explains and describes any changes that may be coming up with our company’s health plan. There are also meetings that are scheduled on separate days in each building with the representative who handles the health care coverages. This way if employees have any questions they can ask them at that time. 3. A message from the CEO of a large company to employees, explaining negative news regarding the company appearing on national news channels. A letter or can be discussed in a monthly meeting may be effective mediums for this to be communicated. A letter ensures that every employee is made aware of the situation. Where...
Words: 456 - Pages: 2
...The communication channels available to organizations offer opportunities to maximize the impact of distributed messages. Business that utilize information technology as a means to maximize the delivery capability of their communications gain the most from technology but also may experience obstacles. By incorporating visual and audio elements to presentations, formal setting and video conferencing environments, there’s an opportunity to personalize the message. These interactive channels offer verbal and nonverbal cues that create an enriching environment for exchanging information and opinions. In addition to impacting the means that we communicate, technology also facilitates market expansion and global accessibility of resources and staff vital to a business development. As such, technology provides a means for developing and maintaining relationships regardless of geographical barriers (Milicevic et al., 2013). Potential obstacles or a negative impact of technology is the usage of email, text messages and instant message because they lack visual features and the depth of nonverbal elements. While presentations or graphs can be transmitted within these channels it limits them to more of a question and answer exchange. Consider email, text messaging and instant messages; these methods are increasingly common in organizations except they eliminate nonverbal cues and other factors that play a role in interpreting messages. An example of how technology affects message interpretation...
Words: 424 - Pages: 2
