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Communication Theory

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Communication Theory
Sharron foster
HCS/320
03/26/2012

Communication Theory

When working in an organization such as a hospital, effective communication is the key aspect concerning the care of patients involved. As in any healthcare organization everyone faces challenges with communication. Because of the gender differences, cultural differences, and the inability to communicate effectively, there may be some problems with communicating. Circumstances such as these could affect how certain tasks are completed and how well employees, patients, and family members interact. To understand some of the challenges facing the hospital, in accordance with communication we will discuss how gender and cultural differences influence communication within the hospital when it comes to coworkers, managers, patients, families and caregivers and improvements that can possibly be make. Gender Differences
Female
When working in a hospital where there are both male and female employees, one may view s different approaches between male and female employees when communicating. This occurs because females tend to be more nonverbally expressive, talk more and reveal more personal information than that of men (Axia, 2012). Female employees seem to have better communicating skills when taking care of patients, families, managers and other employees. Females are valued to be more likely to discuss problems and seek out advice before making important decisions. “Gendered Lives” by wood supports the theory that women use communication as a way to establish and maintain relationships.
Males
In a hospital, men do not communicate as well as females with patients, family members and other employees. Men interpret literally causing miscommunication between the sexes. (John Williams 2012). Unlike female employees, males may have issues when

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