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Communication in My Workplace

In: Business and Management

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Communication In My Workplace

The Effects of the Communication Climate and Strategies to Obtain Feedback on Employee

Ethics and Morale

David Gilley

Thomas Edison State College

Managerial Communications/Man-373-OL012

June 9, 2012

Professor Lampman

COMMUNICATION IN MY WORKPLACE

2

Abstract

The purpose of this paper is to evaluate my current workplace in the light of the theories and

characteristics of managerial communication that I am currently studying, and to identify and

illustrate two characteristics of communication that I have observed first-hand. I have chosen

the communication climate, and the importance of feedback and measures of effectiveness as

the topic of my paper. I intend to show the current problems which are rooted in ineffective

communication, and apply the most effective theories of managerial communication. I will

discuss a top-down communications strategy for management, as well as some ways that

employee initiative can improve the situation.

COMMUNICATION IN MY WORKPLACE

3

The Effects of the Communication Climate and Strategies to Obtain Feedback

Upon applying strategic analysis to my workplace, a group of clinics owned by a mid-

sized community hospital, I have identified two characteristics of communication which need to

be improved. A focus on improving these characteristics only would create a more productive

work environment, which is the main goal of management, but would also create better morale,

employee unity, and ultimately, a better environment of care for the patient.

The first characteristic that I will examine is the communication climate of our

organization. The development of trust may seem to be an elusive goal, but based on research,

is something that through a focused effort on communication is not as difficult as it may seem.

Secondly, I

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