Premium Essay

Communication in Organizations

In: Business and Management

Submitted By Zhel
Words 1102
Pages 5
Organizations and
Communication
HAZEL L. GOLOCAN - BANDAS



The nature of Communication in Organization



Methods of Communication



The Communication Process

What is Communication?


The sharing of information between two or more people to achieve a common understanding about an object or situation.



Successful communication occurs when the person receiving the message understands it in the way that the sender intended.

Importance of Communication


The need for communication pervades organizations. Jobs cannot be adequately accomplished, goals cannot be met, sales order cannot be filled, and problems cannot be solved without adequate communication.



Communication system in an organization affect numerous outcomes that are central to an organization’s functioning and competitive advantage.



These includes:


Productivity



Quality Services and Products



Reduced Cost



Creativity



Job Satisfaction



Absenteeism



Turnover

The Communication Process

The Communication Process


ENCODING
 The

process whereby a sender translate the information he or she wishes to send into a message



COMMUNICATION MEDIUM OR COMMUNICATION CHANNEL




DECODING




The manner in which the message is conveyed
The process whereby a receiver perceives a sent message and interprets its meaning

FEEDBACK


The process whereby a receiver encodes the message received and send it back to the original sender

Communication within an
Organization


The patterns of communication that occur at the organizational level



Can either be formal or informal



Purpose is to facilitate the achievement of the organization’s goals



Involves the use of communication networks, policies, and structures

Communication Networks

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