...importance of communication in an organization can be summarized as follows: 1. Communication promotes motivation by informing and clarifying the employees about the task to be done, the manner they are performing the task, and how to improve their performance if it is not up to the mark. 2. Communication is a source of information to the organizational members for decision-making process as it helps identifying and assessing alternative course of actions. 3. Communication also plays a crucial role in altering individual’s attitudes, i.e., a well informed individual will have better attitude than a less-informed individual. Organizational magazines, journals, meetings and various other forms of oral and written communication help in moulding employee’s attitudes. 4. Communication also helps in socializing. In todays life the only presence of another individual fosters communication. It is also said that one cannot survive without communication. 5. As discussed earlier, communication also assists in controlling process. It helps controlling organizational member’s behaviour in various ways. There are various levels of hierarchy and certain principles and guidelines that employees must follow in an organization. They must comply with organizational policies, perform their job role efficiently and communicate any work problem and grievance to their superiors. Thus, communication helps in controlling function of management. An effective and efficient communication system...
Words: 2659 - Pages: 11
...------------------------------------------------- Communication For other uses, see Communication (disambiguation). "Communicate" redirects here. For other uses, see Communicate (disambiguation). Communication (from Latin commūnicāre, meaning "to share" [1]) is the activity of conveying information through the exchange of ideas, feelings, intentions, attitudes, expectations, perceptions or commands, as by speech, non-verbal gestures, writings, behavior and possibly by other means such as electromagnetic, chemical or physical phenomena and smell. It is the meaningful exchange of information between two or more participants (machines, organisms or their parts).[2][3] Communication requires a sender, a message, a medium and a recipient, although the receiver does not have to be present or aware of the sender's intent to communicate at the time of communication; thus communication can occur across vast distances in time and space. Communication requires that the communicating parties share an area of communicative commonality. The communication process is complete once the receiver understands the sender's message.[citation needed] Communicating with others involves three primary steps:[4] * Thought: First, information exists in the mind of the sender. This can be a concept, idea, information, or feeling. * Encoding: Next, a message is sent to a receiver in words or other symbols. * Decoding: Lastly, the receiver translates the words or symbols into a concept or...
Words: 2378 - Pages: 10
...head: Effective Communication Effective Communication Michael Sharpe Embry-Riddle Aeronautical University Communication is a necessity in virtually every activity a person engages. Yet with the constant communication that takes place on a daily basis, poor communication is still a problem. Learning to communicate and to communicate well is the key to an overall safe flying activity and is most definitely the safe recovery of the aircraft during and incident. Communication is everyone’s responsibility, understanding the process of effective communication is only part of the overall experience. Learning to identify and combat the barriers is also part of the communication equation. There are three types of communication, verbal, written and non-verbal. Verbal communication is just that, the speech a person uses everyday. During the brief or when the pilot checks in, he is constantly using verbal communication. Written communication is present in nearly every action associated with an aircraft in daily operations. It exists in the form of checklists, memos, forms, and miscellaneous paper work. The non-verbal, simple put is body language. The actions and motions you make while communicating. These usually come naturally to most people and are unintentional. The use of these three types of communication can vary, but ultimately the effective use of these elements will determine the effectiveness of the communication. Communication can be further...
Words: 1826 - Pages: 8
...Anna Neriza E. Custodio Rheyneil H. Caballero Clark Jonar R. Aguilar Chapter 6 Communication Communication is a requirement for survival and growth not only of people but also organizations. In the past, nations rose and fell depending on their ability to communicate effectively. History is replete with stories of individuals who became successful because of their effective management of communication. When ancient Rome became the target of hostile forces, its communication system was effective enough to warn its leaders about the forthcoming danger. Modern armies consider communication as an important factor in waging a successful attempt to defeat the enemy. In the same manner, modern organizations consider communication as an important factor in motivating their employees to improve productivity and to meet competition. What is Communication? Communication may be defined as the transfer of information including feelings, and ideas, from one person to another, the goal of communication is to have the receiver understand the message as it was intended. The transfer process, however, is affected by a number of factors that either help or hinder the message. The Importance of Communication Without communication, organizations cannot exist. It is through communication that the individual members of the organization will know the important concerns such as: 1. What their organization is 2. What objectives their organization wants to achieve 3. What their roles are...
Words: 3447 - Pages: 14
...effective communication can be achieved in an organization. (Be sure to refer to both interpersonal and organizational communication.) Communication is a two-way process of reaching mutual understanding, in which participants not only exchange (encode-decode) information, news, ideas and feelings but also create and share meaning. The effectiveness of communication is therefore determined whether the receiver attributes the same meaning to the message after interpreting it. Whether on an individual or organizational level it is important to achieve effective communication in an organization because failing to do so will result in lowered efficiency and effectiveness. Interpersonal Communication This type of communication takes place every time we interact. A breakdown in this type of communication can be costly to an organization animosity and reduced co-operation in the workplace. The sender and the receiver shares responsibility for effective communication. Thus, senders must send a clear message and receivers must possess good listening skills for the communication to be effective. Sending a Clear Message Verbal communication accounts significant percentage of communication that takes place. In communicating one must be careful of word choice; concrete and abstract. Concrete words represent objects and makes ideas easily conveyed while abstract words are ambiguous and as a result an idea conveyed with this word usage is subjective. Effective communication can be...
Words: 375 - Pages: 2
...Business Communication Trends Johanna Mikucki XCOM/285 Melissa Edwards Business Communication Trends Face-to-face communication, spoken communication electronically transmitted either on the telephone, video mail or voicemail, personally addressed written communication (personal messages), and impersonal written communication such as memos or letters, are the four levels of communication that exsit in business today. The evolutin of technology has created any forms of communication trends in the workplace today such as; email, instant messages, and text messages. The invention of the PDA has started a new trend in business today. The message results from these communication types could be anything from informative to persuasive. Sometimes information is urgent and may need to be communicated quickly. For instance a sales representative is out in the field and needs information that could be the deciding factor on making a sale or not. With today’s technology the information could be sent quickly through an email or a text. Business communication plays an extremely important role in my day-to-day work activities. I work for an extremely small business, the owner and I run everythig from the register to purchasing stock for the shop to taking out the trash. It is important for us to use the above mentioned communication types to make sure informtion gets where it needs to be a remembered. The owner and I run everything from the register to purchasing stock for...
Words: 398 - Pages: 2
...Communication is the heartbeat of an organization. All that is accomplished results from effective communication. It is the process of transmitting feelings, ideas, information and opinions among various people. Without proper communication, the organization will fail to thrive and eventually die. Good writing, reading, listening and speaking skills are necessary; to ensure that the goals of the organization are being accomplished. Since communication is so important, recruiters often seek individuals that have mastered this crucial skill. The art of communication is the most important skill that recruiters look for when searching for new team members. One must know how to accurately form a message, send it and it must be completely understood by the receiver. If a potential candidate is not able to convey their thoughts, feelings, or ideas they will be overlooked for the open position. This is done to protect the company’s internal and external customers from misunderstandings which can lead to stress, conflict, low productivity and customer satisfaction. The lack of effective communication causes all types of problems; some can be fixed, while others cannot. When communication is not done properly, there are several negative consequences that will result. Improper communication gives way to mistakes, which causes an organization to miss deadlines and lose money. It can also contribute to low morale among team members and management. If people are not happy; they tend...
Words: 312 - Pages: 2
...Communication is the Key RaKeshia Rhodes MGT/521 July 4th 2011 Robert Price Communication is the Key Meaningful communication is very important in the business world. No matter the size of the company, this can be difficult if the message isn’t relayed effectively. Scenario I As the marketing manager, the best method to inform teammates of the new strategy would be written communication. The form of written communication that should be use to relay the message to teammates should be an email. An email will allow the marketing manager to get the message out immediately to the teammates. How quickly the message is relayed is very important because the team only has one week to come up with the strategy. If the team members have any type of questions, ideas, or concerns, after reading the email, the can then reply to the message. When conveying the strategy to the vice president, I would use oral communication. Having a face-to-face meeting with the vice president about the strategy will allow the marketing manager to convey the team’s strategy thoroughly. Once this information is presented, the vice president can then ask any questions he or she may have, as well as give his feedback on the strategy. Scenario II Login information is something that is very import to company employees. If this information isn’t available or working, technical assistance should be alerted immediately. The best method for contacting the IT Company would...
Words: 621 - Pages: 3
...understanding when addressing your message to the audience, in written or spoken form. In business communication, having your audience understand your message is vital to success. The strategies that are being focused on are: Clarity, Conciseness, Credibility, Tone and Reference. Clarity is a big part of communication as it enforces understanding within the message. In other words, it allows for communication to flow naturally, and be understood easily. Without clarity, an audience may be thinking about something you said (such as a word, that they aren't familiar with), rather than thinking about what your message is about. In the past, I have used clarity to help describe a problem to a customer, rather than using difficult “trade terms” for them. Here's an example: “Look at the back of your TV, and you will see three cables. They are red, yellow and white colored.” That sentence is much easier to understand than “Look at the input...
Words: 874 - Pages: 4
...Heath Care Communication Methods HSC/320 L. Grant April 5, 2014 Stephen Southern Communication in health care is difficult to say the least. Within a nursing home there are different ages ranges, socioeconomic levels, literacy and cultures. As an Administrator of a local nursing home this issue is known first hand. The organization has just received notification that the organization is being purchased by a national group. Because of the new policies, many of the residents will be displaced. Some of the residents have difficulty communicating, have no family in the local area, and have not indicated that they approve the release of their medical information. As the administrator I must make arrangements for said individuals. A transition team as been assembled to effectively place each individual back into the community. Each individual will be assessed for placement back into the community. The transition team for placement will screen each individual identified with the potential to be displaced. Various forms of health communications will be used to complete this task. The screening team will consist of a Physician, RN, LSW, PT, OT, ST, the individual and or a family member/ power of attorney for said individual. The assessment will determine what supports the individual will need to live in the community or if he or she needs to be relocated to another nursing...
Words: 1137 - Pages: 5
...Our Aviation Engine Repair Center is not an exception and our organization uses a variety of tools in the process of communication but, in the course of time, we have eventually arrived to the necessity to use all media effectively so that the message could fit the media it is transmitted by. First of all, it should be said that, at the present moment, we use a variety of media which may be viewed as traditional and new ones. Among traditional media, or communication channels that are used in our Aviation Engine Repair Center may be named telephone and faxes. In fact, telephone is probably the most widely spread and used channel of communication within our organization. Basically, the communication process occurs by means of telephone between different units or departments of our company. For instance, the director can communicate with a head of the department using the telephone simply in order to find out the general information about the functioning of the department what it actually works at or what are the recent results of its work. Similarly, a head of the department can communicate with the manager in order to find out the details of some order the latter received from a customer, or vice versa, the manager can supply the head of the department with more detailed information about the order and demands of a customer. By the way, the telephone communication may be also external, when a manager communicates with a customer, for instance, that is also quite effective as it...
Words: 359 - Pages: 2
...Communication is Key Jean A Jean-Rene BCOM/275 August 25, 2014 Communication is Key Communication plays an important role when delivering directions to employees, and trying to avoid misunderstandings. Misunderstandings can lead to errors that could have a direct impact on a company, implementing specific directions could avoid costly mistakes. Misunderstandings The sender was my supervisor, receiver was myself, the message was an idea for me to go and get the next rack of sausage by the white wall for packaging. The channel that my supervisor used was face to face. I had thought she said the right wall and it actually was the white wall, which caused me to bring the wrong rack. Listening closer to directions it could have been avoided. The communication process can be difficult if you are unsure of the directions, having two words, white and right sounding the same was the cause of the misunderstanding. The sender was my supervisor, receiver is myself, and the message was an idea for me to come into work an hour earlier on Friday, the channel she used was email. My supervisor had asked me if I was available to come in to work an hour early on a Friday, I told her she should email me to confirm Friday, I had gotten busy and forgot about the email and never checked. I learned that this could have been avoided if I would have remembered to check the email before Friday. The main cause of the misunderstanding was my forgetfulness of checking my email...
Words: 315 - Pages: 2
...Technology and Communication Tammi Staub COM/295 October 19, 2014 Randi Barnes-Plante Technology and Communication I think that Southwest Airlines does an excellent job with their blog. It shows a very friendly atmosphere for not only travelers but also employees. To me it looks like they work very hard to keep a positive message at the front of the communication in their blog. I can’t say that I travel all that much, but after reading through some of the blog posts I would consider traveling with Southwest. Again there seems to be a lightness within the company that would be very welcoming. I am most interested in learning more about the company after reading and reviewing the blog. In today’s business world it is so important to stay in the front of the public’s eye. Creating a blog and Twitter account seems like the best thing to do. Especially in a world of smart phones. By putting their ideas and promotions out in a very open and public way they are able to reach a variety of people from many different cultures. I think it is very important for Southwest to continually think about their broad audience and develop messages that appeal to a wide variety of individuals. It is also very important to plan carefully what they are posting. Probably one way to effectively communicate is to consider the promotion that they may be offering and direct it to the type of audience that it would most benefit. Blogs seem like a...
Words: 315 - Pages: 2
...Experts agree that good communication is one of the keys to being successful in today’s competitive job market. People must be able to communicate with each other on a daily basis to keep the work flowing in an orderly fashion, and to deal with work issues as they arise. Misunderstandings can lead to delays, which ultimately affect the productivity of the company. In the past decade, employers have been forced to cut back on the number of personnel in order to save money, and problems in productivity can be even more detrimental in a slim-downed work force. Communication in the 21st century is quickly evolving into one that involves less conversation, and more electronic sharing of information. While in the past, an employee might have a discussion with a co-worker face-to-face, today people tend to communicate via email or instant message. Either way, the old rules still apply regarding how to effectively communicate in the workplace. [pic][pic][pic] One of the most important components for successful interpersonal communication is clarity. People need to be able to understand what you are saying. This may seem obvious, but it is surprising how many people seem to think that excessive language makes them appear more intelligent and/or important. In conversation either in person or by phone, speak clearly, making your point quickly. Before you pick up the phone to make a call, have your points organized and be ready to answer questions if posed. If the person to whom you...
Words: 342 - Pages: 2
...William Gaines Comm 200 Interpersonal Communication Professor Mary Anne Witt 4/22/2012 To relate to this article is a hard thing to do because the article is based on the marriage relationship, but if I was to change the marriage part I could very much relate to this article. The disclosure on just a relationship works the same the way, because without proper communication a relationship can turn sour really quick. Without knowing what the other person in the relationship is thinking then one could assume that the relationship is either a bust or things are going well. Based on a relationship stand point I have dated and some relationship I just did not find that I was happy or there were things about the individual that I did not like and I am pretty sure that they felt the same way about me bout we did not communicate this to each other therefore we just separated. After reading the article seeing that a lot of the past relationships that I was in ended really bad this could have been avoided by just talking to the individual and finding out what each other disclosures were. I do feel that the disclosure in a relationship is important after reading the article because it’s the back bone of the communication part of the relationship. Leaving out the disclosure is like leaving out a main ingredient in a recipe it will not allow the relationship to move further north or move to be positive because of the lack of the true communication from both parts of the relationship...
Words: 621 - Pages: 3
