...Effective Communication CJA/304 November 2, 2015 Effective Communication “The way we communicate with others and with ourselves ultimately determines the quality of our lives.”(Robbins, n.d.). It is important to note that many patrol officer’s report spending up to one-half of their workday completing reports. Some detectives report spending up to 75 percent of their day with reports. (Miller and Whitehead, 2011). To understand communication we must look at the process of verbal and nonverbal communication and the associated components of each, in addition, we must understand the differences between listening and hearing in communication. Next, we must look at the formal and informal channels of communication in criminal justice organizations, followed by the different barriers to effective communication in criminal justice organizations. Last, we will have to focus on strategies that may be implemented to overcome communication barriers in criminal justice organizations. To understand communication, you must first understand the process of verbal and nonverbal communication and the associated components of each. Communication can be defined as “a process involving several steps, among two or more persons, for the primary purpose of exchanging information.” (Roberson and Wallace, 2009). The process of communication entails transmitting an idea, sending the idea through a medium, receiving the message, understanding the idea, and providing feedback to the message sender...
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...__________________________________________________________________________________________________________________________ ADDRESS TELEPHONE NUMBER (DAY) __________________________________________________________________________________________________________________________ CITY STATE/PROVINCE ZIP TELEPHONE NUMBER (EVENING) TOASTMASTERS INTERNATIONAL COMMUNICATION AND LEADERSHIP TRACKS The Toastmasters educational program consists of two tracks: a communication track and a lead rship track. You can participate e in both tracks at the same time or choose just one to start. Both tracks provide recognition for specific accomplishments. The diagram below shows the award rogression in each track. Following pages provide more detail. p LEADERSHIP TRACK Competent Leader AND Competent Communicator Advanced Leader Bronze Advanced Leader Silver New Member DTM Competent Communicator Advanced Communicator Bronze Advanced Communicator Silver Advanced Communicator Gold COMMUNICATION TRACK COMMUNICATION TRACK Competent Communicator (CC) To be eligible for this award, a member must have completed the 10 speeches in the Competent Communication manual. Check the appropriate box below after you complete each project. For details see the CC award application in your manual....
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...Effective Communication Effective Communication in Criminal Justice Settings Communication is defined as the imparting or interchange of thoughts, opinions, or information by speech, writing, or signs. In other terms, communication is the process of sharing information or conveying a message from one individual or party to another through the use of many different mediums. One of the primary reasons for success in business and social settings is competent information sharing and because of this, significant strides have been made to advance technological resources to assist contemporary needs of communication. The importance of communication, in every field of life cannot be neglected making these advances that much more important. Effective communication plays a major role in criminal justice settings as well. Without understanding communication methods, individuals could not properly communicate. Police officers are a great example of this. For police officers, oftentimes, the stakes are much greater since his or her actions are more severely scrutinized while conducting their daily investigations, validating his or her position in court, and also before the press. Expressing good verbal skills and non-verbal gestures or postures helps the officer perform their job at a higher level. Effective communications play a large role not only at the business, social, political, and economic levels but it is also a significant advantage to use efficient and sophisticated communication...
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...PERSPECTIVE The logic of indirect speech Steven Pinker*†, Martin A. Nowak‡, and James J. Lee* *Department of Psychology, and ‡Program for Evolutionary Dynamics, Departments of Mathematics and Organismic and Evolutionary Biology, Harvard University, Cambridge, MA 02138 Edited by Jeremy Nathans, Johns Hopkins University School of Medicine, Baltimore, MD, and approved December 11, 2007 (received for review July 31, 2007) When people speak, they often insinuate their intent indirectly rather than stating it as a bald proposition. Examples include sexual come-ons, veiled threats, polite requests, and concealed bribes. We propose a three-part theory of indirect speech, based on the idea that human communication involves a mixture of cooperation and conflict. First, indirect requests allow for plausible deniability, in which a cooperative listener can accept the request, but an uncooperative one cannot react adversarially to it. This intuition is supported by a game-theoretic model that predicts the costs and benefits to a speaker of direct and indirect requests. Second, language has two functions: to convey information and to negotiate the type of relationship holding between speaker and hearer (in particular, dominance, communality, or reciprocity). The emotional costs of a mismatch in the assumed relationship type can create a need for plausible deniability and, thereby, select for indirectness even when there are no tangible costs. Third, people perceive language as a digital...
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...Communication in Criminal Justice Settings Ronal Jackson CJS/205 December 22, 2014 Scott Mann Communication in Criminal Justice Settings Communication in Criminal Justice Settings Communication is one of the most important factors in many situations, including relationships, careers, and education. In criminal justice settings, communication is key to getting much needed information from witnesses and victims, interviewing suspects, writing reports and taking cases to trial. All aspects of communication play a critical role when used together. The different types of communication are verbal and non-verbal which consist of speaking, writing, body language, involuntary body reactions and facial expressions. Another crucial part of communication is active listening. A good listener who uses active listening techniques can gain even more information. Those working in the criminal justice field must use all of the components of communication to do their jobs well and to overcome obstacles such as cultural diversity, language barriers, and lying. When applied to these situations, good communication and listening skills can take those in the criminal justice field to the next level. The most commonly known form of communication is verbal, or speaking. Having the ability to speak in different ways is necessary for any person in the criminal justice field. Knowing the different parts of verbal communication is a critical skill to know and have. Verbal communication can be broken...
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...Effective Communication in Criminal Justice Settings CJA 304 August 5, 2013 Effective Communication in Criminal Justice Settings Communication is defined as the imparting or interchange of thoughts, opinions, or information by speech, writing, or signs. In other words, communication is the process of sharing information or conveying a message from one individual or party to another through the use of many different mediums. One of the primary reasons for success in business and social settings is competent information sharing and because of this, significant strides have been made to advance technological resources to assist contemporary needs of communication. The importance of communication, in every field of life, cannot be neglected, making these advances that much more paramount. Keeping the importance of communication in consideration it can be stated that effective communication plays a major role in criminal justice settings as well since without having a grasp over communication methods, the individual cannot win the favors of the opponent and using a police officer as an example is great evidence in this regard. For a police officer, oftentimes, the stakes are much greater since his or her actions are more severely scrutinized while investigating a case, validating his or her position in court, and also before the press. Having excellent verbal skills as well as non-verbal gestures or postures helps the officer perform their job at a higher level. Not only...
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...Effective Communication Paper Effective communication is important in our everyday lives and can be underestimated. In any field if there are misunderstandings it could affect several individuals. It would be hard to live in a world where no one could understand each other. It is important to acknowledge the tools and concepts that create communication as well as to have knowledge and comprehension of what communication is. In order to succeed in communication one must know the differences between listening and hearing. I will also discuss the channels of communication and the barriers that can cause ineffective communication. In order to communicate there must be two people involved; they are the sender and the receiver. In the criminal justice field this can be an officer and a citizen, an officer and detectives, an officer with another officer; or it can be multiple people in a group setting. There are five steps to communication: transmitting an idea, sending the idea through a medium, receiving the message, understanding the idea, and finally providing feedback to the message sender (Miller L.S. & Whitehead, J.T. 2011) Verbal and Nonverbal Communication In society individuals use verbal and nonverbal communication daily. In order for individuals to coexist and create culture to call their own these two forms of communication are necessary. There are about three components in communication; they are the sender, communication itself, and the receiver. In verbal communication...
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...Disability can affect development in many areas and is different in each child. Any disability can affect how a child interacts with others and they may become withdrawn or isolated. It can also affect behavioural development as they may become frustrated or angry if they find certain activities difficult. Not all disabilities affect all areas of development. Some will only affect one or two. For example, if a child has ASD, their social and emotional development could be affected or it could be their social and behaviour that’s affected. A child with a hearing impairment may find their language and communication is affected which can then affect their social development. A child could have a physical disability such as dyspraxia, which...
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...Police Officer Verbal And Nonverbal Communications CJA/304 Law enforcement officers who understand how to handle the public press will likely able to have an effective communication with them. The public press has a job to complete just like law enforcement officers do as well (Wallace & Robertson, 2009). Their role is to inform the public of news and events, which may affect the public. Although law enforcement officers communicate with citizens and other law enforcement officers, speaking through the press to the public is a different perspective. There may be times when a police officer may have to speak to the media. One obstacle for police officer speaking publicly to huge group of people, they may develop stage fright (Wallace & Roberson, 2009). Some people have a naturally talent at public speaking better than others. However with continual practice, and mastering a few techniques, anyone can conquer the fear of public speaking. “Public speaking is simply talking to more than one person’ (Wallace & Robertson, p. 78, 2009). While dealing with the media, police officers cannot afford to be shy (Garner, 2003 – 2013). Police officers must have “the ability to communicate clearly is a necessity; communicating effectively with the public is an absolute necessity” (Garner, para. 1, 2003 – 2013). For police officers, the media is a tool to reach out to the public. Police officers should have a professional look when giving a speech...
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...Santiago Salas CA105 – Instructor Callan Effective Communication Core Assessment 10 October 2012 I. Introduction II. Body A. Characteristics of an effective communicator. B. Describe and analyze communication in: 1. Small groups 2. Interpersonal settings 3. Intercultural settings 4. Public speaking agendas C. Evaluate communications in: 1. Small groups 2. Interpersonal settings 3. Intercultural settings 4. Public speaking agendas D. Improving your communication and what I’ve learned. III. Conclusion Effective Communication Have you ever seen, heard, or witnessed an individual giving a speech or speaking in front of an audience? What did you think? Did they influence you with their choice of words? Did they communicate in a way in which you understood the information that was presented? Now, think about those in which communication skills were lacking? Big difference, right? Communication is always present, whether it’s through verbal or non-verbal communication. Communication is always being analyzed. We as audience observe this in our everyday lives and see the importance of an effective communicator. To me, an effective communicator must first be confident. Confidence goes a long way and is shown through our self-concept. Our “Self-concept and self-esteem are the two perceptions of self that have the greatest impact on how we communicate” (Verderber, Verderber, Sellnow 17). Along with this, you need...
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...Jessica Vinson BCOM/275 Demonstrative Communication 4/7/2014 Demonstrative communication comes in both verbal and non-verbal cues. A person communicates with more than just our words we also communicate through our body by our facial expressions, our eye contact, or even our hand gestures (Manero, n.d.). When using verbal communication it is important to be aware of what message you wish to communicate before speaking and to be respectful of the other person’s point of view, pay attention to what you are saying to that person and how you say it. Being aware of the nonverbal aspects as well such as eye contact, posture, and your facial expressions when speaking, non-verbal communication can either help you to get your message across correctly or it can hinder it. If the person sending the message does not choose their vocabulary wisely before speaking semantic noise could occur. Semantic noise is when the receiver of the message does not understand a word or gesture used by the sender or has a different meaning for the word or gesture (Mcmurry, 2001). Someone’s tone of voice could be influenced by outside factors or even by what day it is. If someone was to give a speech they could change their tone of voice in order to put emphasis on certain areas of the speech. When giving bad news to someone, the sender’s tone could be more mellow in order to connect more with the receiver. If the receiver was not very interested in a conversation their tone might show evidence that they...
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...Effective Communication 1 Effective Communication Geraldine E. Burch-Mack CJA/304 Clark Nissen 09 Dec 13 Effective Communication 2 Communication in the Criminal Justices System This paper will describe the process of communication and its components, the differences between listening and hearing in communication, and the formal and informal channels of communication within criminal justice organizations. In addition, this paper will also describe the barriers to effective communication in criminal justice organizations and the strategies that may be implemented to overcome communication barriers. This paper will include different meanings, different processes, advantage, disadvantage and examples. The five topics will be describe in titled paragraphs and will address information about the topic only. This paper will give a better more clear understanding on how the communication process works and what is need to have a successful communication out come. Verbal Communication and Nonverbal Communication The process of verbal communication are, identifying that all languages have meaning, realizing that words and phrases have a different meaning to different people, knowing that everyone speaks a different way, distinguishing variations of spoken languages used within cultures, and trail ideas for effective verbal communication in the result to become more understanding and able to share. Language represents complexity, logic, and the ability to express ones feelings or thoughts...
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...THE PURPOSE OF COMMUNICATION It is the broadest sense; the purpose of communication in an enterprise is to effect changes to influence action towards the welfare of the enterprise. Communication is essentially for the internal functioning of enterprises because it integrates the managerial functions. Communication is needed to: 1. To establish and disseminate goals of an enterprise 2. To develop plans for their achievement 3. To organize human and other resources in the most effective and efficient way. 4. To select, develop and appraise members of the organization. 5. To lead, direct, motivate and create a climate in which people would want to contribute. 6. To control performance. THE COMMUNICATION PROCESS Effective communication involves the following processes:...
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...Firstly, it is important to consider the means of Communication. Communication is the means of conveying messages or information from one another to form a mutual share of understanding. In Prison Feltham, it is very important to consider the different types of effective communication as we all know that communication within this particular setting is a major important factor when dealing with many different inmates in order to achieve productivity, obedience, order and also to maintain healthy relationships with each other in the institute. Not only that but it is also important to note how communication is used and expressed in different situations and different people. For example, an inmate might be able to communicate differently towards a prison staff than to their own relative. If poor communication is present within the institute it may lead to a lack of motivation, not only to the prison staff but also to the inmates as well, then would lead to a decrease of productivity, trust and general organisation. In Prison Feltham it is essential for the prison staff to understand that there are different types of communication that may be presented in order to learn and manage how to deal with any type of future problems and situations; Verbal communication and Non-verbal communication. Firstly, the use of Verbal communication involves the use of spoken language, involving tone, pitch, pace… as well as the correct word pronunciation, grammar and fluency…all in which to convey...
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...LS 305 Midterm Essay Questions Question 1: Describe at least three kinds of speech that are not protected speech under the First Amendment. Provide examples, and explain the impact of not having these types of speech protected under the First Amendment. The First Amendment protects advocacy of illegal action except when imminent action is intended and probable. Justice Oliver Wendell Holmes, Jr. gave the example of, “falsely shouting fire in a theatre causing panic” (http://www.firstamendmentcenter.org/not-many-exceptions-to-free-speech-guarantee). This is not protected because it presents a clear and present danger that causes an immediate reaction that could cause physical harm or injury to others. Defamation, both written (libel) and spoken (slander), is not protected by the First Amendment. The qualifying factors to be considered defamation the communication must be: intentional, untrue, damaging to the reputation of that person, and directed to/at someone other than the person it is regarding (http://legal-dictionary.thefreedictionary.com/Defamation). Allegations of serious criminal actions or allegations of serious sexual misconduct are examples of defamation per se. The plaintiff does not have to prove damage to his/her character when defamation per se applies (http://www.abbottlaw.com/defamation.html). The lack of First Amendment protection is to avoid having reputations destroyed by malicious spoken or written statements of others. The First Amendment does...
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