... Within this industry, tour operators play an essential part, as they represent a central connection between tourists and tourism service provider. This report will examine the link between tour operators and other sector of the travel and tourism industry by identifying different products and services provided by tour operators for different target markets. Different factors influencing this sector will be explained as well as and the implication of vertical and horizontal integration within this sector. Finally a brief analysis of the future of tour operators will be given and this is based on research and finding. 2. The role tour operator According to Pro-Poor Tourism (2004) tour operators are businesses that mix two or more travel services such as transport, accommodation, catering, and entertainment, and sell them directly or through travel agencies to final consumers as a single product. A tour operator is thus a crucial link in the distribution chain, representing the central connection between customers and providers of tourism services, and thus has the power to influence both the demand and the supply side. 3. Different Type of Tour Operators a. The Domestic Operators They are companies that develop and sell the holiday within the country in which the tourist reside, they offer a variety of holiday products such as: coach holidays, city break, farm holiday, holiday centres b. The Incoming Tours Operators They are tour operators specializing in...
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...The review of a business model Bachelor assignment THE REVIEW OF A BUSINESS MODEL Research on changing the business model for a Dutch tour operator Leon van der Heijden ‐ June 2010 University of Twente Faculty: School of Management and Governance Education: Industrial Engineering & Management Drienerlolaan 5 7522 NB Enschede www.mb.utwente.nl Supervisor: Dr. K. (Kasia) Zalewska‐Kurek Co‐reader: Dr. J. (Joris) M.J. Heuven Mensink Capital B.V. World Trade Center Amsterdam A Tower – Level 5 Strawinskylaan 509 1077 XX Amsterdam www.mensinkcapital.nl Principal: Drs. H. (Hugo) J.T. Mensink Author: L. (Leon) E. van der Heijden Willem‐Alexanderstraat 39 7511 KJ Enschede l.e.vanderheijden@student.utwente.nl Frontpage: Smith, Alan (2009). The Movement. www.businessmodelgeneration.com Management summary The travel industry is one of the largest and also one of the fastest changing industries in the World. The emergence of the internet has radically changed the way business is conducted throughout the industry. This research focuses on a Dutch tour operator which is having trouble adjusting to the fast changing business environment. This tour operator did not make the transition to online direct selling but still sells its products via retail partners only. Due to fierce competition of online ...
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...Financial Management Seminar Paper – Financial Analysis Ana Rainho – 70264 Warsaw, 10th December 2015 Table of Contents Poland’s Macro Environment 3 Poland’s Stock Market Performance 3 Market Characteristics (Industry) 4 Rainbow Tours - Company Presentation 5 Rainbow Tours Shares Performance 6 Financial Performance of Rainbow Tours 6 Ratios Calculations for the year of 2014 7 Rainbow Tours vs Competitors 10 Recommendation of Buying/Selling Shares 12 References: 13 Poland’s Macro Environment With a population of about 38 million, and a Gross National Income (per capita of $13,360 (2014, Atlas method), Poland has the largest economy in Central Europe. Since joining the EU in 2004, the country’s ambitions have been marked by the desire to fully catch up with the core of the EU in terms of economic development and living standards (Gross Domestic Product per capita currently stands at only 67% of the EU average) and to become one of the key participants in European debates. Domestic demand increased by 3 percent and remained the main growth driver. Private consumption continued to benefit from higher real disposable incomes as a result of improved labor market conditions, relatively strong credit growth to households, and a boost from persistent consumer price declines. Investment was supported by solid corporate profits, growing confidence, record low interest rates, and final disbursements from the European Union’s previous financial perspective (budget)...
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...After careful analysis of data, the researchers obtained the information about Tour Guiding in Cavite: Prospects and Challenges. Upon examining the profile of the participants, the researchers found out that majority of the respondents were 20-29 years old since the percentage of them is 57.14. It implies that 20-29 years old were the most active age group who conduct Tour guiding services in Cavite . They were at the highest rank because they're knowledge and skills are still fresh from their training and their physical attributes can give more strength for them to do the job. On the other hand, ages below 19 and between 40-49 got a percentage of 2.86 and ranked as the lowest, showing that they were the less active age group in conducting tour guiding services. They were at the least because those below 19 years of age are mostly need to exert effort in conducting a training to have an experience first while those 40-49 years of age, even though they had a lot of experience and still have an excellent communication skills, some of them need to take a break and find other work that is not too hassle for them. The data also revealed that there are more female tour guides in Cavite than male. out of 70 questionnaires, 45 of the surveyed individuals answered that they were Female. It represents that females were more interested in engaging in tour guiding services than men. In terms of Civil Status, the percentage of Single is 51.43 which is in the highest rank. Since Tour guiding is...
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...American tour on October 8. What are the ramifications of cancelling the trip prior to October 8, cancelling the trip after Manaus, turning around before Iquitos, or completing the upstream tour? Case Analysis Exotic Adventures Inc. (EAI) is a travel company that operates expedition-style voyages mainly to Polar Regions. EAI also offered voyages between season to the islands of the South Pacific and the Atlantic also covering the Amazon River. The company decided to offer these additional excursions to assist in defraying fixed business cost (Shaw & Hulland, 1999). EAI first began excursions through the Amazon River Basin during the high water season of March 1997. There were two options; option one was the upriver voyage from Belem, Brazil to the town of Iquitos, option two was a downstream voyage from Iquitos to Belem, Brazil (Shaw & Hulland, 1999). The company then became convinced that it would be good to offer tours during the low water seasons, which for this area happens in October. This would offer tourist a greater opportunity to view the local wildlife, which during the high water season would normally retreat inland away from the river’s edge (Shaw & Hulland, 1999). After conducting analysis of the low water season, it was discovered that the water was normally no lower than 18 feet deep. The vessels with a 14-foot draft provided EAI with information on whether their ships could safely navigate the channel. EAI decided to proceed with tours during the...
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...1. Executive Summary Blaze Mountain Travel and Tours is a reliable, professional and experienced tour operator led by a group of young people. The team has devoted themselves to the tourism industry for 5 years. The company has designed tours for both the older tourists and young student tourists. The primary goal is to provide excellent service to our/your client. The company ensures that the client will have the experience of lifetime. The environment in which it operates can be summarized as following: • Tourism year 2011 in Nepal. • Increasing popularity of concepts like ecotourism, community tourism, sustainable tourism, corporate social responsibility and e-ticketing in the western parts of our world. • Sustained instability in Nepalese politics having detrimental effects on Nepalese tourism industry. • Economic recession and global financial crisis curtailing the consumption of people all over the world having its spillover effects in Nepalese tourism industry as well. • Innovative business model of Blaze Mountain that is based on attracting GITs (Group Individual Tourists) through strategic tie-ups with foreign travel agencies. • A network of value chain partners who share their business with each other and strive towards creating and maintaining similar standards of performance – another innovation of Blaze Mountain that is quite unprecedented in the market. The product and price strategy of Blaze Mountain will basically involve designing products as per the...
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...OHIO STATE UNIVERSITY UNDERGRADUATE PROGRAM SPRING, 2005 BUS. MGT. 739 PROCESS ANALYSIS AND IMPROVEMENT Professor Bill Berry Office: Fisher Hall 660A Telephone: 292-3173 Office Hours: Tuesday/Thursday 3:30 - 5:18 PM (or by appointment) Class: Schoenbaum Hall 210 Tuesday/Thursday 1:30 - 3:18 PM Course Description Table of Contents Page I. Perspective of the Course 2 II. Content of the Course 2 III. Objectives of the Course 2 IV. Teaching Approach 2 V. Course Material 2 VI. Grading 3 VII. Instructor's Expectation 3 VIII. Sequence of Topics 4 IX. Assignment Questions 6 I. Perspective of the Course This course will present a management perspective on the analysis and improvement of processes in both manufacturing and service operations. The improvement of processes to reduce cost and time is a critical activity in business today in order to be competitive in the market place. U.S. firms are under severe pressure to be competitive against world-wide...
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...making in travel and tourism businesses 10 3.1 Interpret Financial Accounts 10 LO4. Understand sources and distribution of funding for public and non-public tourism development 12 4.1 Sources of Funding 12 Conclusion 14 References 15 Figure 1: Costs Classification 3 Figure 2: Accounting for Travel Companies 7 Figure 3: Management Information for Decision Making 9 Figure 4: Financial Accounts 10 Figure 5: Sources of Finance 12 Introduction Management decision making is a crucial part for not only regular companies but even for travel and tourism companies. The report here thus highlights and discusses different financial practices as observed and applied at the micro level, i.e. specifically in the travel and tourism industry. The company that has been chosen for analysis and reference study here, is Cox and Kings. Cox and Kings is one of the longest established travel companies around the world. Founded in 1758, the company is headquartered in India and has offices in multiple countries including UK, USA, Singapore and Dubai. Destination management, trade fairs, foreign exchange and business travel are some of the key services offered by the company (Cox & Kings, 2014). LO1. Understand the importance of cost, volume and profit for management decision making in the travel and tourism 1.1 Importance of Cost and Volume Costs are the...
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...world and increased information dissemination about the majestic sceneries throughout the world, with the southern African region being no exception. We are on the brink of penetrating a lucrative market in a rapidly growing industry. The current trend towards an increase in the number of tourists entering the country presents an opportunity for Sephats Tours to penetrate the market. An opportunity for Sephats Tours' success exists because the national tourism industry is growing at a rapid pace annually. Sephats Tours is poised to take advantage of this growth and moderate competition in the city travel portion of the industry, with a dedicated and experienced staff, excellent networking, and effective management and marketing. Sephats Tours intends to provide travel and adventure packages to tourists primarily in the Southern region, but also the whole of Botswana. Services and products provided by Sephats will initially include pre-arranged tours, custom packages according to clients specifications, travel consultation, and as time progresses making reservations for lodging amongst other related services. Sephats Tours seeks to differentiate itself as the premier adventure mobile operator in the greater Gaborone area. Our services will be positioned very carefully: they will be of extremely high quality, comfortable, informative and tailored to the clients needs such that they will enable individuals to have a greater appreciation of the natural environment and its intricacies...
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...'borderless' world and increased information dissemination about the majestic sceneries throughout the world, with the southern African region being no exception. We are on the brink of penetrating a lucrative market in a rapidly growing industry. The current trend towards an increase in the number of tourists entering the country presents an opportunity for T Plus Tours to penetrate the market. An opportunity for T Plus Tours' success exists because the national tourism industry is growing at a rapid pace annually. T Plus Tours is poised to take advantage of this growth and moderate competition in the city travel portion of the industry, with a dedicated and experienced staff, excellent networking, and effective management and marketing. T Plus Tours intends to provide travel and adventure packages to tourists primarily in the Southern region, but also the whole of Botswana. Services and products provided by T Plus Tours will initially include pre-arranged tours, custom packages according to clients specifications, travel consultation, and as time progresses making reservations for lodging amongst other related services. T Plus Tours seeks to differentiate itself as the premier adventure mobile operator in the greater Gaborone area. Our services will be positioned very carefully: they will be of extremely high quality, comfortable, informative and tailored to the clients needs such that they will enable individuals to have a greater appreciation of the natural environment and its intricacies...
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...Nguyễn Đức Huy Lê Ngọc Dũng Vũ Phương Thảo Phạm Việt Anh Lê Đắc Linh ------------------------------------------------- Contents I. Introduction II. Using PESTEL to analyze opportunities and threats of Vietnam tourism industry 1. PESTEL: a. Political b. Economical c. Social d. Technological e. Environmental f. Legal 2. Opportunities and threats of Vietnamese tourism industry: a. Opportunities b. Threats III. Competitors: IV. Tourism is a high competitive industry: a. Some information about Hanoitourist Company b. The Competition V. Keys findings from the questionnaire: VI. Recommendation: 1. Product (Design a Tour) 2. Price 3. Place 4. Promotion 5. People (Human resources) VII. Conclusion: I. Introduction The tourism industry is a highly competitive industry. It requires the ability to constantly adapt to the needs and expectations of customers change, such as satisfaction, safety and comfort of customers. II. Use PESTEL to analyze opportunities and threats of industry tourism in 1. PESTEL analyzing a. Political _Tax policy: Reducing costs, anti-tax fraudulence. Being effective from January 1, 2014, the amended Corporate Income Tax (CIT) Law has more regulations to create higher preferences for...
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...A Project Report On EVENT MANAGEMENT Submitted By: Mayur .A.Ghunkikar Roll #7920 MMS II Second Year Masters In Management Studies (IV–Semester) Oriental Institute Of Management Studies To the University of Mumbai In Partial Fulfilment Of MMS Academic Year: 2008-2009 CERTIFICATE This is to certify that, the project assigned on ‘Event Management’ has been successfully completed by Mr. Mayur .A. Ghunkikar of Oriental Institute of Management Studies, Vashi. The project is being completed as a part of the syllabus and also in partial fulfillment of the two year full time degree of Master Of Management Studies conducted by University of Mumbai. | | | | | | | | |Signature of examiner | |Prof. Rupali Mohite | | | |(Course coordinator) | | | | | | | | ...
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...Plan – First draft Luan Huynh D01491450 MKTG522 – Marketing Management Professor: Joseph Keum September 16, 12 1.0 Executive Summary 2.0 Situation Analysis In Vietnam, the trend of domestic tourist today has changed to travel oversea. People do not want to travel one place many times. Even though, there are many beautiful places in Vietnam, it is still a small country. Therefore, the number of domestic tourist is not enough to fulfill the company’s schedule of opening tours. Unlike Thai Land and other countries in the area, Vietnam just opened for foreign investment in the field of tourism a couple of years ago. In the past, the foreigners could be upset about the quality of service, infrastructure, and transportation, but they could be satisfied totally through the new face of tourism industry of this country. Beside that, according to Pacific Asia Travel Association report, the growth of international arrival into Southeast Asia increased 14% and 11% in the first two months of this year 2012 respectively (Southeast Asia Continues, 2012). It is a good point of time to establish many packages of tour for the foreign tourist. Hao Phuong Travel Company has more than ten years of experiences in the field of domestic tourism. It is the right time for company to expand its business by opening feature tour package for the foreigners. 2.1 Market Summary United States is a large country and giant market for tourism. Different cultures and environments usually influence...
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...administration in tourism and hospitality management in the University of Dhaka. I have completed my 4th year and therefore I have to conduct a 3 month internship. The reason I choose to do my internship in tour operating organization is because I wanted to benefit from the experience. I wanted to do my internship in a tour operating company to experience the tour operating business world and to learning, improve and develop new sets of skills. One of my main goals is to improve my management and marketing skill. This is why I choose to follow my internship in petro aviation; to learn and develop new sets of skills and to experience working with tour operators. In this internship report I will describe my experiences during my internship period. The internship report contains an overview of the internship company and the activities, tasks and projects that I have worked on during my internship. Writing this report, I also will describe and reflect my learning objects and personal goals that I have set during my internship period. For this opportunity, I thank: Hasan shahid, who is the CEO of petro aviation and my job coach. I want to thank him for giving me the opportunity to follow my internship at his company. He had the kindness to accept me in her company and guide me through my internship with advice, feedback and tips despite his busy schedule. Taklima sayeda, who is my university’s internship supervisor. She helped and coached me during my internship...
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...a. Competition: The objectives, strategies, strengths, and weaknesses of your primary competitors (David, 2005). Table 1: Competitor Analysis Variables | Your Company | China Highlights | Haivenu | Competitor 3 | Location | America | China | Vietnam | | Hours | 5 days a week 8hrs a day from 9am-5pm | 5 days a week from 8:00 to 18:00 with 2 hours break from 12:00 to 14:00 | 24 hours a day via email and phone. | | Average Ticket | Not avaiblable | Depend on each tour, arround $1000 to $6000 | Depend on each tour | | Tour | Customers signatures | Through out china | Throug out Vietnam | | Sale | Small | Very large | Not available | | Reputation | New company No reputation | Great reputaion | Well earned reputation | | Group size tour | 6-20 passengers | Private tour and no limited group size for group travelers. | Privete tour and no limited group size for group travelers. | | Website: China Highlights: http://www.chinahighlights.com/ Haivenu: http://www.haivenu-vietnam.com/haivenu-about-us.htm China Highlights Another competitor that share the same chinese market with us is China Highlights. The company was established in 1998 as a devision of CITS Guilin (a travel agent was founded in 1959). China Highlights is given the big service experiences from CITS Guilin in order to provide the highest quality for international visistors to travel...
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