Free Essay

Comptencey Goal

In: Business and Management

Submitted By iesha12
Words 367
Pages 2
SHANIKA C MORRIS
137 NW 27TH ST Miami, FL 33127 Phone: 754-422-0354 shanikamorris@ymail.com

Objective
To obtain a position contributing strong organizational and communication skills, along with my ability to work on a team.

Abilities
Comprehensive knowledge of the principles and methods of customer service In-depth knowledge of sales principles and basic business administration Ability to interact professionally with customers and coworkers, both in verbal and written Skilled in prioritizing work and completing task with minimum supervision Excellent working knowledge of computer applications like Microsoft Word, Excel and Web browser Stress tolerance and has the ability to meet tight deadlines

Employment History
Security Officer 11/2008 - 01/2009 Reyes Elite Secuity Corp. Miami, FL Guarded, patrolled, or monitored premises to prevent theft, violence, or infractions of rules. Cashier 04/2008 - 12/2008 McDonalds Miami, FL Received and disbursed money in establishment involving use of cash registers, or related equipment. Often involved in processing credit or debit card transactions. Customer Service Associate 04/2008 - 08/2008 Victory Pool Aquatics Center North Miami Beadh, FL Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Cashier 06/2007 - 04/2008 McDonalds Miami Gardens, FL Greet customers entering establishment, maintaining a clean and orderly checkout areas to ensure that they have adequate cash available and they are staffed appropriately. Cashier 04/2007 - 03/2008 McDonalds Skylake, FL Take order from customers, receive payment by cash,credit, and automatic debit, and deliver customers meal in a assembly line fashion. Customer Service Associate 06/2007 - 10/2007 Kmart North Miami Beach, FL Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.

Education History
Completion Date 04/2013 06/2007 Issuing Institution Lindsey Hopkins Technical School North Miami Senior High Location Qualification miami, FL FL Course of Study 1 Year of College or a Childcare Technical or Vocational School High School Diploma General High School Curriculum

Certifications
Certification Title Home Health Aide Class D Unarmed security guard Issuing Organization Nursing Unlimited Incorporation Millien Security Training Academy, Inc Completion Date 06/2009 10/2008

References Available on Request

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