...Your Career goals Topic: Computer Technology Carrer 1. Why did you choose this career? I choose this career because this is what I want to do and study. I always licked computers and I know it’s a growing career. 2. Education Requirements? There are several ways to go about obtaining this career as stated on computer technician job description you can obtain this career by acquiring an associates degree from select community collages, complete a post secondary training school or enroll in an online school. 3. What experience is needed (if required) The only experience required is a associates degree or technical training in the field and a Hart for technology. 4. Potential salary? As stated on computer technician job description a computer technician can make any where from $30,000 to $65.000 a year depending on how much training and how good you are. 5. A brief job description ? A computer technician or IT provides a wide range of technical support to individuals and businesses using computer software, hardware ,help lines and other equipment depending on specific responsibilities, IT's may go by several different titles including computer repair technician, technical support specialist, help desk technicians, field service technicians and information technician support administration. The difference between Tec support and help desk, Tec support and help desk are both in the same tear as call center services but the differences is that help...
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...Mobile Computer Repair Marketing Plan Market Summary Market: Past, Present, and Future The mobile computer repair business has been around for quite some time now, and will remain to stay in the business. The nature of the computing industry has an astonishing rate of technological growth and continuous changes will work in our benefit immensely. According to (Mobile Computer Repair | Computer Service.), “In recent times, the mobile computer repair industry has seen a sharp rise in demand services. This is due to the busyness of the average working lifestyle increasing by large amount.” Mobile computer repair will stay strong within the industry of repairs because of it’s in home accessibility. Most consumers are busy in their day to day lives, and feel it is necessary for the computer experts to come fix their computers in the comfort of their own homes. Personal market research done indicates a striking market place for our services, which we are going to take full advantage of. Our marketing strategy is to take on our competitor’s weaknesses. Our main focus will be to get our name out there in advertising, and show our consumer’s how we out beat our competitors in every single way. We out beat our competitors because of our dedication to consumer satisfaction, amazing services, and prices that won’t cost you an arm and a leg. Our dedication providing consumer satisfaction will make out company out shine all of our competitors because we will do whatever needs to be...
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...PC Repair PC Repair will provide computer and technical consulting and will provide you with various services like repairing, training, networking and upgrading to all local small businesses as well as home PC users. The company will focus on marketing, responsiveness, quality and creating and retaining customer relations. PC repair was initially formed as a sole proprietorship but was reconfigured as an S Corporation in December 2004. PC repair will currently be a home office start up, utilizing one studio room in the owner’s home situated in Sheikh Zayed Road, Dubai. In the third month of our plan, we will move into a leased office space and hire a second technician. As our sales and profits increase, we plan to hire more personnel. With the extraordinary rate of technological development in the computer industry, there is a constant need for businesses that are specialized in updating and advising customers on computer related issues. Small business PC users will provide the majority of our business revenue. PC Repair has decided to focus mainly on the small business market, as these customers usually don’t have a full time IT person, but have full time IT needs. PC repair will offer an affordable, on demand service for these customers. We can also offer maintenance agreements that generate additional monthly income. For our residential customers, we will offer a very affordable and helpful service with a very flexible schedule to meet their needs. Our market...
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...customers the flexibility of a custom built computer while providing afriendly and personal shopping experience. Unlike its competitors, Custom PCs® will give each customera personally tailored computer based on their particular needs, so that customers will not have to pay forwhat they don’t need. By carefully analyzing a customer’s needs and preferences, Custom PCs can providea perfect fit based on the customer’s intended uses, and the computer will be built instantly in the store.Custom PCs also aims to assist the elderly and less informed computer shopper to make their shoppingexperience as pleasant as possible.Custom PCs® is a privately held corporation run by its owner, Jack Gray. Jack has six years of experiencein computer building and repair, with two years of employment atComputer Renaissance, where he sold,repaired, and built computers and accessories. He has also maintained a private computer repair servicefor two years. He will be supported in daily operations by an assistant manager/computer technician anda part-time assistant manager, both with extensive experience in computer repair, sales, andmanagement.With technology growing rapidly and a large generation still knowing so little about computers, there is astrong need for personal computer shopping. With specialized technology and graphic and speed intensivePC games and software, the lack of power in shelf bought computers calls for a more needs based methodof computer shopping. One that doesn’t require the consumer...
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...In: Computers and Technology Computers Sergio Malone Chapter 1 Check Your Understanding Which of the following statements accurately describe differences between a LAN and a WAN? (Choose two) Companies can use a WAN to connect remote locations, and a LAN can make a local connection in a building D. Only WANs require a CSU/DSU to be used on the ends of the cable. Network professionals belong to organizations that plan and define standards used in networking. Which of the following are recognized industry organizations? (Choose two) A. IETF C. ISO D. EIA F. ITU Which of the following are true about a router? (Choose three) A. Routers enable different IP networks or IP subnets to communicate with each other. C. Path selection is one of the main functions of a router E. Routers have a central processing unit and memory. Which of the following are main components of a router? (Choose three) A. ROM B. Flash memory E. RAM Which of the following statements describe the function of RAM in a router? (Choose two) C. RAM stores the current configuration information. E. RAM stores routing tables for the router. Which of the following statements are true about DTE? (Choose two) C. DTE usually resides on the customer’s premises D. DTE is an acronym for data terminal equipment. Which of the following statements are true about DCE? (Choose two) B. DCE provides clocking to the DTE. C. DCE is an acronym for data circuit-terminating equipment...
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...In 1994, Robert Stephens, was a computer science college dropout that founded Geek Squad with $200 and a bicycle in Minneapolis, Minnesota. Dressed in white button-down shirts, too-short black pants, white socks and clip on ties, Geek Squad technicians (known as Agents) repaired computers in local businesses and in customer homes. Stephens had the idea that pulling up on a bicycle dressed like a “geek” would inspire a weird confidence in his computer repair skills. It did. Eight years later, Geek Squad was acquired by Best Buy for an undisclosed amount. Today, Geek Squad is comprised of over 20,000 highly skilled and specially trained computing Agents, home entertainment installers (GSI), Autotechs and appliance repair technicians (GSR’s) located in all U.S. Best Buy stores, at Geek Squad stand-alone locations as well as at service centers located nationwide. Geek Squad provides residential and commercial product repair, support, and installation services both in store and on site. Best Buy acquired Geek Squad to help develop a technological support system for its customers. At the time of acquisition, Best Buy sold computers but didn’t have an effective way to service them. It’s one thing to know the difference between two computers, but another to be able to effectively diagnose a wide range of problems and have the required parts to do so. This related acquisition allowed Best Buy and Geek Squad customers to get a premium level of customer service for their technology...
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...Kueneman and Kueneman Bobbie Kay Kueneman Axia College of UOP Management Mgt/330 Donna Clayborn October 31, 2010 Kueneman and Kueneman Kueneman and Kueneman is a computer store, that deals with any type of computer that can be made or bought. We specialize is selling computers, building computers to your specifications and repair them. We build computers for the disabled, hearing impaired, and for the blind. We are a family owned company, that consist of both the owners, Anthony and Bobbie Kay. Anthony has a Bachelors as a Computer Systems Analyst and Bobbie Kay has her Masters Degree in Business with an emphasis in Human Resource Management. Two of their kids work there, who both have degrees in computers, as well as, several employees who have computer experience. We are a kid friendly place, with a kid zone, and we do supply computers for the youngest of all us computer wizards, or for those who just want to try one out. We take calls, make appointments and walk-ins are welcome, when one needs help with their existing computers. Beyond that we are opened five days a week, Monday through Friday, 7 am to 7 pm. We reserve Saturday and Sunday for our family and friends. We will help out with all that we can and we will use all our knowledge to help fix or build a computer to your liking. If we don't know how or are unable to help then we will get you in touch with someone who can be of assistance to you. If we are unable to find someone then we will do the research...
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...Unit 10- Analysis Repair Shop i. For the most part data backup is an absolutely essential part of regular computer maintenance. If you don't back up your files you’ll lose them because the memory fails eventually. • PROS of using DVD disc as a backup method Most data backup programs support optical media. Data backup programs often have built in support to back up an entire hard drive to CDs or DVDs. Most computers have DVD or CD burner’s data burning software is inexpensive, if not already included on the operating system. • CONS of using DVD disk as a backup method They're not always reliable They're slow. Optical media can't be set up to back up automatically. The best forms of data backup are automatic. ii. Full Format erases everything and resets all Magnetic platters. • PROS of formatting the hard drive and reinstall operating system Formatting removes bad programs and sophisticated viruses After Formatting your partition will become clean and your system is ready for new programs Scan and Repair bad sectors • CONS of formatting the hard drive and reinstall operating system According to experts, always formatting your Hard Disk is not ideal because it can cause gradual damage to your Hard Disk or may reduce the lifetime. The programs that you have installed will be deleted and you have reinstall it again as you wish Formatting Windows requires preparation for the tools you are going to use Formatting will take enough...
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...Mountain Lion really heats up. It makes it hard for a business to choose and implement a computer system that is easy to use, efficient with cost and performance, reliable and long lasting. Let’s look into some specification on the PC and Mac: Mac refers to Macintosh that produced by apple that runs on Mac OSX. Mac is only manufactured by Apple Inc. Most of its applications are from app stores. For example: iLife, iTunes, Time Machine, Safari browser are among the popular applications. The Mac attracts a smaller group of people compare to PCs’. A smaller group of user means less chance of getting virus attack. However, the threats of malicious software are growing. The repair of Mac is not hard, anyone with operating system understanding should be able to perform repair on the Mac OS. On the other hand, PC refers to various brands computers runs Windows operating systems. There are many companies that manufacture PCs, such as HP, Dell, Toshiba, and Lenovo. Microsoft Office and internet Explorer are the most used software application among them all. PC users are from business to personal for its compatibility. It’s a much large group than Mac users. And this is also the reason that virus writers choose windows based system as target. Repairing a windows based system is also easy; anyone with knowledge of windows should be able to perform the repair. ii. Laptop versus Desktop At a store we will sure consider about a desktop over a laptop for perform the main tasks on a table...
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...customers and store-to-store communication. The background and explanation of these systems will help to understand how new systems can be implemented and what benefits they will give the company as a whole. BACKGROUND Dick’s Sporting Goods is a full-line sporting goods store founded by Dick Stack in 1948. He was a young adult that started working at an Army surplus store in New York. Dick presented a list of products and business ideas to the owner to improve the business, and the owner shot him down. Dick’s grandmother decided to help Dick open his own store and gave him the money to build the store himself. He built a bait-and -tackle shop and by 1958 expanded his products into what is more known today as products located in Dick’s sporting goods stores. Currently, Dick’s Sporting Goods is a sports retail and services company that offers the finest quality for its products at competitive prices. In stores all over the country, they offer a variety of brand name sporting goods equipment, footwear, apparel, and lodge products. They also offer services such as, bike repair, glove steaming, golf club repair, and CO2 refills. As well as their accessibility to products, they offer promotions and rewards programs to help customers save money. Dick’s Sporting Goods specializes in customer service and providing them with an exceptional shopping experience. As of August 3, 2013, the Company operated 527 Dick’s Sporting Goods stores in 44 states, 81 Golf Galaxy stores in 30 states...
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...Apple Store Introduction Apple store is defined as the chain of retail sores owned and operated by Apple Inc. the store sells computer software, iPod, phones apple watches and apple televisions. Additionally, it offers technical support and repair, free workshops for the public and youth, presentation theaters and training on apple products. According to Ron Jonson article Apple store are responsible for turning boring computer into playroom, (New York Times). Apple store Computation in technology is propelling every technology companies to develop stores that suit the needs of location and regulation authorizes. Apple store has taken a high notch by changing the landscape of consumers’ electronic retail. In Apple stores, customers can get all the help they need , they can make a Genius Bar reservation for any software repair and services on the hardware and they come with the security key that protect consumers device whenever it’s lost and keep track of the apple device. structural organization of Apple store allows the firm grow and continue innovating rapidly, the most significant structural organization of Apple store include; structural glass and staircase where each part of the structure is structurally linked to the rest and contribute to the global stiffness of the structure. The elements of the glass include; steps which are made from annealed lamination glass, stringers from the chemically toughed laminated glass, glass floor, glass beams and mezzanine guardrails...
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...Repair Shop As a repair shop, people come in every day with problems from their computers. They have people come in with brand new computers or used computers that are a couple years old. With new computers, there might not be a lot of documents, pictures, video, etc. versus an old computer. On old computers, people have all their information stored on it. When it comes to repairing it, there are multiple ways to keep the information from getting lost. At the same time, if it is not done right, you could possibly lose the information. Different types of users could also affect the way computers could be repaired. A person who only uses the computer to surf the internet would not have a problem if they needed to format the hard drive causing the information to be lost. A person who stores business documents, books, articles, etc. could be effected hard. The best way for them to keep the information is to have the shop save the information on a DVD. Therefore, there are pros and cons when it comes to a repair show working on computers. The pros of saving the documents, pictures, and videos on a DVD is that after the computer has been fixed, if the information was lost, you can restore it. It also helps if you need to put the information onto another computer. With having these things on a DVD, it is also there no matter what happens to the computer. The cons of formatting the hard drive and reinstalling the operating system is that you lose all the information. This takes...
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...Applecare products and programs for business customers Articulate key Applecare features for each product and program Applecare -The applecare protection plan provides enhanced hardware coverage and expert telephone technical support -Expert phone support for Mac OS X. IOS and Apple –branded consumer applications and appS enhanced global hardware coverage for macs, including onsite repair for desktops Enhanced hardware coverage for iphone, ipad, and ipod including battery coverage and advanced exchange service for hardware repairs. Applecare protection plan 1. Custom applecare hardware agreements 2. Applecare help desk support 3. Applecare OS support * Applecare programs 1. Limited terms service account program * * * Custom Applecare agreements are available to business customers who meet certain purchase and support infrastructure requirements * Custom bids and contract request can be submitted at http;//applecare.apple.com * * Applecare help desk support provides graphical user interface level assistance for business customers with an internal information technology department * * Applecare help desk support 1. Provides priority access to Apples senior technical support staff 2.Includes apples own diagnostic tools 3. Includes apple technician training and applecare help desk tools a (set of dvdss)updated quarterly. Applecare OS support provides information technology departments the support they need...
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...March 4, 2015 PC Repair Service you can trust, Quality you can afford Devar Peart – 26090048 Michael Parchment – 26120403 Table of Contents 1.0 Executive Summary... ..4 1.1 Objectives ... ..4 Chart: Highlights ... .5 1.2 Mission ... .5 1.3 Keys to Success ... ...5 2.0 Company Summary... ..5 2.1 Company Ownership ... ..6 2.2 Start-up Summary ... .6 Table: Start-up ... .7 Table: Start-up Funding ... .7 Chart: Start-up ... .9 3.0 Services... ...9 4.0 Market Analysis Summary ... .10 4.1 Market Segmentation ...............................................................................................................10 Table: Market Analysis ... 11 Chart: Market Analysis (Pie) ... 12 4.2 Target Market Segment Strategy ... .12 4.3 Service Business Analysis... 12 4.3.1 Competition and Buying Patterns... 13 5.0 Strategy and Implementation Summary ... ...13 5.1 Competitive Edge... ..14 5.2 Marketing Strategy ... ...14 5.3 Sales Strategy... ..14 5.3.1 Sales Forecast ... ...15 Chart: Sales by Year ... ...16 Table: Sales Forecast... .17 Chart: Sales Monthly ... ...18 5.4 Milestones ... ..18 Table: Milestones... ...19 Chart: Milestones ... ...19 6.0 Management Summary ... ..20 6.1 Personnel Plan ... .20 Table: Personnel ... .21 7.0 Financial Plan ... ...21 7.1 Important Assumptions... ...21 Table: General Assumptions ... ..21 7.2 Break-even Analysis... .21 Chart:...
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...| PC REPAIR RETURN AUTHORIZATION FORMPlease, fill in the highlighted areas with your information. | | | NAME: | FLORENZ DAVID | Ticket #: | ALU-IM004660006 | | | STREET: | 26801 AGOURA RD | CSL LOGIN: | dacalver | | | CITY, ST & ZIP: | AGOURA HILL CALABASAS 91301 | PHONE #: | 818 878 2094 | | | ALT EMAIL: | DAVID.FLORENZ@AL-ENTERPRISE.COM | (Ship date & upgrade date should be different) | | UPGRADE APPOINTMENT DATE: | December 18 2015 | SHIPPING DATE: | December 18 2015 | | | I hereby is confirmed that: | * I leave or ship the computer with serial number | H457743 | For PC Repairs (Windows 7). | * I have verified and validated that all critical applications I require to perform my job function are compatible with Windows 7. | * In the case of missing or corrupted data on my Windows7 upgraded computer, I will restore my data from my own personal backup or MIP backup. I understand that for using MIP, I must have activated it and completed a full back-up successfully. | | X | | | | Date & Customer Signature | | | sHIPPING INFORMATION 1. The UPS Store will box up your PC for you. Boxing and shipping will be billed to Alcatel-Lucent. 2. Locate the nearest The UPS Store by either visiting www.theupsstore.com or calling 1-800-789-4623. 3. Go to “FIND A LOCATION”, enter your mailing address or zip code, press Enter when done. 4. On the map you’ll see all closest UPS stores; you can...
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