...Computer Solutions Strategic Case When Marissa and Tran began Computer Solutions, it was an instant success. Although, Tran was the technical expert and Marissa was successful with finding and maintaining customers, they both agreed to split responsibilities 50-50. Computer Solutions enjoyed double-digit growth each year, therefore they hired 16 additional employees to assist provide services and product to their existing and growing customer base. Over the last few years, both Tran and Marissa have begun to disagree about the partnership and not effectively communicate with each other or their employees. Therefore, conflicts were not resolved causing additional tension and strain on their relationship and the business (Adler and Elmhorst, 2010). Due to Computer Solutions rapid growth and backlog of business Marissa and Tran experienced multiple breakdowns in communication. Many different barriers caused ineffective listening such as: Tran’s preoccupation on the backlog of business, Marissa’s egocentrism in thinking that she brings in all of the customers, gender differences as Tran does not notice the potential harassment by Carlo, and problems in the communication channel as Tran and Marissa have limited face to face contact, since Marissa spends a majority of her time out of the office working with existing customers and securing new clients. To effectively express their concerns to each other, Tran and Marissa should strive to send clear messages and ensure that the...
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...512 WK 2 CASE STUDY 1 REVOLUTIONIZING THE RETAIL SECTOR To purchase this visit here: http://www.activitymode.com/product/cis-512-wk-2-case-study-1-revolutionizing-the-retail-sector/ Contact us at: SUPPORT@ACTIVITYMODE.COM CIS 512 WK 2 CASE STUDY 1 REVOLUTIONIZING THE RETAIL SECTOR CIS 512 WK 2 Case Study 1 - Revolutionizing the Retail Sector The Digipos (http://bit.ly/MOWvG1) Website states, “We design, develop and manufacture our own range of systems that are engineered to meet the challenging and constantly changing demands of a retail environment. Using the latest technologies, we deliver positive, cost-effective solutions in compact, high performance, reliable, and energy saving technologies. Our systems are used by leading retailers around the world.” In 2004, DigiPos launched the DigiPos Retail Blade system, which was the first electronic point of sale (EpoS) system to use blade technology. Go to Intel’s Website and read “Revolutionizing the Retail Sector”, located athttp://intel.ly/NAfWDs. Write a four to five (4-5) page paper in which you: 1. Examine and assess the main computing problems Digipos faced with regard to system upgrades. 2. Evaluate the solutions that Digipos used to resolve the problem. Propose an alternative solution that you believe could resolve the problem. Compare and contrast the Quantum Blade to the Retail Blade system in terms of computer architecture and system performance. Activity mode aims to provide quality study notes and...
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...Business Solution Assessment and Validation TouchPoint Packaging Jan Morrison Capella University TS5343 September 23, 2011 Table of Contents 1 Introduction 3 1.1 Introduction to the Case Study – TouchPoint Packaging 3 1.2 Case Study Background 3 2 Proposed Solution Compliance with Functional Requirements – TouchPoint Packaging 3 2.1 Identify Functional Requirements 3 2.2 Evaluate current solution with Functional Requirements 3 3 Evaluate Compliance of Security Requirements 4 4.1 Compliance with Security Issues 4 4 Develop Assessment Approach for the Measuring the Usability of the Implementation 4 4.1 Determine Assessment for Measuring Usability 4 4.2 What are Measurements for Usability 4 5 Assessment Approach for Measuring Business Impact 4 5.1 Determine Assessment for Measuring for Business Impact 4 5.2 Measure the Business Impact for Implementation 4 6 Methods to Validate the Impact against Requirements 4 6.1 Determine Methods to Validate the Requirements 4 6.2 Compare Validation to Expected Outcome 4 7 Evaluate Quality Processes and Standards that Impact System Development 5 7.1 Review several Quality Processes and Standards 5 7.2 Select a Quality Process and Standards 5 8 Evaluate Strategies to Test the Solution Under Development 5 8.1 Review Several Strategies for the Test Process 5 8.2 Determine How to Validate and Measure the Test Results 5 9 Evaluate the Quality of the Solution Using Defect Tracking 5 9.1 Assess the Quality of...
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...and reflectively deciding what to believe or do. Critical thinking means making reasoned judgments. Basically, it is using criteria to judge the quality of something, from cooking to a conclusion of a research paper. In essence, critical thinking is a disciplined manner of thought that a person uses to assess the validity of something: a statement, news story, argument, research”. Critical Thinking plays a an important role in the case study analysis by giving us a foundation for a deeper learning and integration of the reading. Without thinking critically about what we are studying , we wouldn't be able to learn in a meaningful way or we wouldn't be able to learn deeply enough to have our thinking corrected and enhanced. The purpose of this case study analysis paper is to provide the case study background, identify key problems in the study, provide alternatives, propose solutions and offer a recommendation in the case of Carl Robins by utilizing the critical thinking skills. Background The case study presented in front of us is a case study of Carl Robins, a new campus recruiter for ABC, Inc., who in his first recruitment effort successfully hired 15 new trainees to work for Monica Carrolls, the Operations Supervisor (University of Phoenix, 2015). Carl Robins successfully hired 15 new trainees and scheduled new hire orientation date for June 15 with an intention and hope that the new hires would be readily eased into their job roles in the following month, month of July...
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...THE SYSTEMS DEVELOPMENT LIFE CYCLE LECTURE NOTES DEVELOPING INFORMATION SYSTEMS SOLUTIONS The Systems Development Cycle: The systems approach can be applied to the solution of many types of problems. When this involves the development of information system solutions to business problems, it is called information systems development or application development. Most computer-based information systems are conceived, designed, and implemented using some form of systematic development process. In this process, end users and information specialists design information systems based on an analysis of the information requirements of an organization. Thus, a major part of this process is known as systems analysis and design. When the systems approach is applied to the development of information system solutions, a multistep process or cycle emerges. This is frequently called the information systems development cycle, also known as the systems development life cycle (SDLC). Steps involved and products produced in the traditional information systems development cycle: 1. Systems investigation - Product: Feasibility Study 2. Systems analysis - Product: Functional Requirements 3. Systems design - Product: Systems Specifications 4. Systems implementation - Product: Operational System 5. Systems maintenance - Product: Improved System 1. All the activities involved are highly related and interdependent. 2. Several developmental activities can occur at the same time...
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...Vair Corporation: Internal and Management Communication Issues Megan Weber MAN-373-OL011 Final Project College ID: 0541231 Email: megan.weber@students.tesc.edu Phone Number: (240) 357-4939 Abstract This case study analyzes the internal and management communication at Vair Corporation in order to demonstrate knowledge of professional managerial communication techniques. The study answers the following three questions: 1. How does the management’s communication of departmental procedures contribute to the communication environment? 2. What conflict strategy is Vair Corporation currently using? 3. What communication techniques are currently contributing the poor communication environment? These questions are answered via an analysis of the organization using John Dewey’s Rational Problem-Solving Process (Hynes, 2011). Through an examination of the problem-solving process and, in particular, the developed resolutions in the fourth step, several recommendations are made so that Vair Corporation may develop a positive internal communication environment. Introduction Vair Corporation is a growing company that specializes in resale of HVAC and fireplace units for apartment management companies in the greater Washington, D.C. area. As the staff works from multiple locations, internal communication is of vital importance. The Sales Team works closely with the Operations Team to communicate the status of various orders and fulfill deliveries in a timely manner. This communication...
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...MidSouth Chamber of Commerce Case Study Sulaiman Al‐Rafee MBA‐534 Signature: ……………………………………… Sunday, October 11, 2009 Introduction Midsouth Chamber of Commerce (MSCC) was created to benefit of businesses within the Midsouth area. By the late 1980s, MSCC became the most powerful business advocacy organization within the area, with Jack Walingford as president. As they started using more and more computer technology, they recognized the need to use computer technology to harness the power of information they had. This case study outlines what MSCC went through when they acquired a new system to handle their operations. Case summary Computer operations at MSCC MSCC had some computer systems that were not integrated, not documented, with little supports and maintenance at the time, and the systems was not Y2K compatible. Leon Lassiter had a vision of an integrated computer system that could further help the organization in its core business (marketing, handling conferences and seminars, pushing the Legislature for new laws). They started with hiring a full‐time computer programmer (Simon Kovecki), and started looking at software packages for the organization. While Lassiter was not in charge of computer operations (Jeff Hedges was put in charge of computer operations), Lassiter pushed the organization to purchase a new system from a company called UNITRAK. It ...
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...A hybird / digital software package for the solution of chemical kinetic parameter identification problems by ALAN M. CARLSON Electronic Associates, Inc. Princeton, New Jersey INTRODUCTION The modern hybrid computer offers many significant improvements over first generation hybrid systems These improvements include: 1. The increased speed of digital computers en- abling programs to be written in hybrid FORTRAN without drastically limiting hybrid solution rates. 2. The development of analog/hybrid software (e.g., hybrid simulation languages and analog set-up programs). The net result of these improvements has been an increase in the SCope and complexity of hybrid applications and a reduction in the effort required to program and debug hybrid problems. Unfortunately, the dev'elopment of hybrid applications software has not kept pace with recent hybrid improvements. Applications software for purposes of this discussion is defined as an integrated set of digital/hybrid programs capable of solving the majority of frequently occurring problems in a specific applications area. Based on this definition, little or no tangible information is currently available on the practicality of developing hybrid software packages although its benefits are obvious. In mid-1968, EAT's Princeton Computation Center initiated a development project to· determine the feasibility of hybrid applications software. The objectives of the project were to select a frequently occurring 733 application...
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...CASE STUDY #1: MANAGING THE VIRUS HUNTERS I. Time Context The period in this case study is from 1999 to 2003. Vincent Weafer has been the leader of Symantec Corporation's virus hunting team since 1999. The Launch of Blaster-B worm took place in 2003. II. Viewpoint This case study is about the computer virus hunters at Symantec Corporation. It focuses on the nature of their job and the managerial challenges faced by Vincent Weafer. III. Relevant Facts A. Symantec Corporation. Symantec is a global software company. Its mission is to provide complete online security to its customers and safety to the cyber world. Symantec deals with the production of antivirus software, which provides protection against harmful contents for computers. Symantec is a long-term survivor since 1982. B. Vincent Weafer Vincent Weafer has an extensive range of experience, gained from more than 20 years in the information technology industry, ranging from software development, systems engineering, to security research positions. For the past 10 years, he has been the operational leader of the Symantec Global Security Response team, where his mission is to advance the research into new computer security threats and provide security content solutions such as anti-virus, antispam, intrusion and vulnerability response, real-time alerting, content solutions, research, and analysis. Weafer...
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...information systems.” (Hoyt, Yoshihashi, & Bailey, 2007, p. 45) The system not only stores information about organ donors and potential transplant recipients, it also maintains the waiting list and “generates a ranked list of candidates for each available organ in ranked order according to OPTN organ allocation policies.” (UNOS, n.d., p. 1) The UNOS data warehouse is a great system, but lacks one key piece of technology that would allow transplant centers to more quickly and efficiently evaluate an organ. For example, current standards for heart evaluation require an echocardiogram and possibly a cardiac catheterization. A local (and usually a non-transplant) physician interprets the studies and dictates his or her impression and findings. The results are then uploaded to the UNOS computer program called DonorNet. The transplant physician will base the decision to transplant the heart based on this...
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...Case Study TEVA Strengthens Security for Software Assets with MKS Integrity “One of the main measures for success in the implementation of the MKS Integrity Suite was the reduction in the amount of paper and forms that get manually pushed from person to person. By simply automating service request forms and routing them via electronic workflows we have become much more effective, and dramatically reduced our time spent managing projects.” Tom Loane, Chief Information Officer , TEVA Pharmaceuticals Company Overview TEVA USA is a wholly-owned subsidiary of TEVA Pharmaceutical Industries Ltd., Israel’s largest pharmaceutical manufacturer operating globally in 30 countries on 5 continents. TEVA is among the top 20 pharmaceutical companies and the largest generic pharmaceutical companies in the world. The company has approximately 14,000 employees worldwide with production facilities in Israel, North America, Europe and Mexico. TEVA USA has an aggressive Research & Development effort and one of the best overall ANDA approval records in the industry. The company’s mission is to play a leading role in the transformation of the U.S. healthcare system through its preeminence in the development, manufacturing and marketing of pharmaceuticals. The Challenge As a pharmaceutical company operating in the U.S., TEVA must comply with Food and Drug Administration (FDA) regulations. The FDA requires stringent application development and change control practices surrounding software...
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....1 Chapter 1. Managing the Digital Firm ....2 Opening Case: DaimlerChrysler's Agile Supply Chain ....3 1.1 Why Information Systems? ....4 Why Information Systems Matter 4 • How Much Does IT Matter? 6 • Why IT Now? Digital Convergence and the Changing Business Environment ....7 1.2 Perspectives on Information Systems ....13 What Is an Information System? ....13 Windows on Organizations: Cemex: A Digital Firm in the Making ....14 Window on Technology: UPS Competes Globally with Information Technology ....17 It Isn't Just Technology: A Business Perspective on Information Systems 18 • Dimensions of Information Systems ....20 1.3 Contemporary Approaches to Information Systems ....25 Technical Approach 26 • Behavioral Approach 26 • Approach of This Text: Sociotechnical Systems ....27 1.4 Learning to Use Information Systems: New Opportunities with Technology ....27 The Challenge of Information Systems: Key Management Issues 28 • Integrating Text with Technology: New Opportunities for Learning ....30 Make IT Your Business ....31 Summary, 31 • Key Terms, 32 • Review Questions, 32 • Discussion Questions, 33 • Application Software Exercise: Database Exercise: Adding Value to Information for Management Decision Making, 33 • Dirt Bikes USA: Preparing a Management Overview of the Company, 33 • Electronic Commerce Project: Analyzing Shipping Costs, 34 • Group Project: Analyzing a Business System, 34 • Case Study: Dollar General: Heavy on Organization, Light on Systems...
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...| Case Study Analysis | Case Study Analysis Paper | | | | COMM/215 | INTRODUCTION: This case study analysis will cover the many problems that Carl Robins, a newly hired campus recruiter for the ABC, Inc., will face in his attempt to recruit and hire new employees to work for Monica Carroll the operations supervisor. Carl is relatively new to his position only working on the job for six months, and successfully recruited fifteen new employees. After our review of the issues, we will discuss all available solutions to address the challenges, and how Carl may overcome these challenges. BACKGROUND: In early April, Carl Robins had successfully recruited fifteen new employees to work in the operations department. His plain was to complete the new employee’s orientation June 15, and have them working by the start of July. One month before the start of the orientation the operations supervisor Monica Carroll contacted Carl to check on the status of the fifteen new hires, at this point Carl was confident that everything was in order and assured Monica that everything was going smoothly. After their conversation Carl decided to check on the status of the new employees and realized that there were significant problems,...
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...you should be able to: · Define what is meant by software engineering and describe the differences between computer science and software engineering. · Understand the track record of software engineering. · Identify the characteristics of “good software”. · Define what is meant by a systems approach to building software and understand why a systems approach is important. · Describe how software engineering has changed since the 1970s. Summary: This chapter addresses the track record of software engineering, motivating the reader and highlighting key issues that are examined in later chapters. In particular, the chapter uses Wasserman's key factors to help define software engineering. The chapter also describes the differences between computer science and software engineering and explains some of the major types of problems that can be encountered. The chapter explores the need to take a systems approach to building software. The main emphasis of this chapter is to lay the groundwork for the rest of the book. Software engineers use their knowledge of computers and computing to help solve problems. For problem-solving, software engineering makes use of analysis and synthesis. Software engineers begin investigating a problem by analyzing it, breaking it into pieces that are easier to deal with and understand. Once a problem is analyzed, a solution is synthesized based on the analysis of the pieces. To help solve problems, software engineers employ a variety...
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...Apple in the digital age from the iPod to the iPad Apple Inc. The Case Study 2000 - 2010 Foreward John Ashcroft Welcome to this Apple case study. I have always been something of a computer geek. My first computer was a Commodore Pet in 1978. It had 8k of RAM and a cassette player for storage. Programmed effectively, a two dimensional pencil sketch of a rocket would take off and zoom off screen. Beyond that and a few simple games, I don’t recall it did much at all. My first experience of Apple was the Apple II in the early 1980’s. The combination of Apple and a Visicalc spreadsheet, greatly enhanced financial and business plan modelling. Business models were more easily produced and what-if simulations were available at the click of a button. It was a great step up from the pencil and calculator. Seven years ago, I abandoned Microsoft and converted entirely to Apple. Apple Macs, MacBooks, MacBook Air, iPods, iTouch, the iPhone and the iPad, I had to try them all and never looked back This is the case study of Apple in the digital age. The great era of the iPod, the discovery of the digital hub and Apple’s move into the mainstream consumer market with the iPod, the iPhone and the iPad. It has many great examples for enthusiasts of marketing, leadership, organization, financial analysis and strategic management. The story begins almost ten years ago. In 2001, Apple sales fell by a third and the company reported an operating loss of $350 million some 6% of sales. The company...
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