...Business Plan of AMT Computers 1.0 Executive Summary By focusing on its strengths, its key customers, and the underlying values they need, American Management Technology will increase sales to more than $10 million in three years, while also improving the gross margin on sales and cash management and working capital. This business plan leads the way. It renews our vision and strategic focus: adding value to our target market segments, the small business and high-end home office users, in our local market. It also provides the step-by-step plan for improving our sales, gross margin, and profitability. This plan includes this summary, and chapters on the company, products and services, market focus, action plans and forecasts, management team, and financial plan. Highlights [pic] 1.1 Objectives 1. Sales increasing to more than $8 million by the third year. 2. Bring gross margin back up to above 30%, and maintain that level. 3. Sell $2 million of service, support, and training by 1998. 4. Improve inventory turnover to 6 turns next year, 7 in 1997, and 8 in 1998. 1.2 Mission AMT is built on the assumption that the management of information technology for business is like legal advice, accounting, graphic arts, and other bodies of knowledge, in that it is not inherently a do-it-yourself prospect. Smart business people who aren't computer hobbyists need to find quality vendors of reliable hardware, software, service, and support. They need to use these...
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...work. Kudler’s management is interested in effectively integrating technology into its business operations. They have asked you to prepare a brief detailing how computer systems might be more effectively integrated to meet their business needs and improve their accounting operations. Identify Kudler’s key business and accounting information needs. Analyze the strengths and weaknesses of Kudler’s current computer system and technology use, including hardware and software. Explain what opportunities Kudler has in terms of technology and provide suggestions for improving Kudler’s ability to maximize these opportunities. Evaluate the threats that Kudler may encounter given their current systems and offer your suggestions, in terms of using technology. Use APA formatting where appropriate for references, citations, and title page. Operations Support Systems- ch1 The role of a business firm's operations support systems is to efficiently process business transactions, control industrial processes, support enterprise communications and collaboration, and update corporate databases Transaction processing systems are an important example of operations support systems that record and process data resulting from business transactions. They process transactions in two basic ways. Management information systems (MIS) provide information in the form of reports and displays to managers and many business professionals. The concept of data resources has been broadened by managers and information...
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...improving the gross margin on sales and cash management and working capital. This business plan leads the way. It renews our vision and strategic focus: adding value to our target market segments, the small business and high-end home office users, in our local market. It also provides the step-by-step plan for improving our sales, gross margin, and profitability. This plan includes this summary, and chapters on the company, products and services, market focus, action plans and forecasts, management team, and financial plan. 1.1 Objectives 1. Sales increasing to more than $10 million by the third year. 2. Bring gross margin back up to above 25%, and maintain that level. 3. Sell $2 million of service, support, and training by 1998. 4. Improve inventory turnover to 6 turns next year, 7 in 1996, and 8 in 1997. 1.2 Mission AMT is built on the assumption that the management of information technology for business is like legal advice, accounting, graphic arts, and other bodies of knowledge, in that it is not inherently a do-it-yourself prospect. Smart business people who aren't computer hobbyists need to find quality vendors of reliable hardware, software, service, and support. They need to use these quality vendors as they use their other professional service suppliers, as trusted allies. AMT is such a vendor. It serves its clients as a trusted ally, providing them with the loyalty of a business partner and the economics of an outside vendor. We make sure that our clients have...
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...improving the gross margin on sales and cash management and working capital. This business plan leads the way. It renews our vision and strategic focus: adding value to our target market segments, the small business and high-end home office users, in our local market. It also provides the step-by-step plan for improving our sales, gross margin, and profitability. This plan includes this summary, and chapters on the company, products and services, market focus, action plans and forecasts, management team, and financial plan. 1.1 Objectives 1. Sales increasing to more than $10 million by the third year. 2. Bring gross margin back up to above 25%, and maintain that level. 3. Sell $2 million of service, support, and training by 1998. 4. Improve inventory turnover to 6 turns next year, 7 in 1996, and 8 in 1997. 1.2 Mission AMT is built on the assumption that the management of information technology for business is like legal advice, accounting, graphic arts, and other bodies of knowledge, in that it is not inherently a do-it-yourself prospect. Smart business people who aren't computer hobbyists need to find quality vendors of reliable hardware, software, service, and support. They need to use these quality vendors as they use their other professional service suppliers, as trusted allies. AMT is such a vendor. It serves its clients as a trusted ally, providing them with the loyalty of a business partner and the economics of an outside vendor. We make sure that our clients have...
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...TechEasy CO. Feasibility Analysis I. THE BUSINESS IDEA Description of the Business In the past decade, there has been a growing symbiotic relationship between people and technology. As technology advances and gets more complex, there will be times where people will need assistance with it. TechEasy is a technology repair and service shop for all types of electronics. TechEasy knows technology, from any brand and model computer to home theaters, cell phones, cameras, and car technology. TechEasy can fix it or service it no matter where a customer bought it. We’re here day and night, serving and assisting customers by phone, in-store, or in-home. TechEasy will always respect customer’s equipment as if it were our own. To us, technology is an art, and we love expressing ourselves through it. Description of the Entrepreneur will be the owner of TechEasy. John has been working with technology since childhood, and has gone to school for computers as well. John is currently employed full time and Best Buy and has been there since 2007. John’s experience with Best Buy gives him the advantage of knowing the day to day operations. John will leave Best Buy once TechEasy is ready to start up its grand opening. II. THE PRODUCT/SERVICE Benefits TechEasy will offer services that will assist customers with all their electronic needs. Our services when explained will not sound complex for customers to comprehend. Our services are grouped into two categories: repairing and servicing...
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...IT 331-CNS Capstone Network Solutions LLC 6/22/2012 Network Solutions IT Staff * Victor Santiago - Network, Systems Manager Job Description: Managers of information technology provide leadership, team management and stewardship for an organization's IT-enabled business systems, solutions and processes. They manage the technology portfolio, which typically includes personal computers, mainframes, servers, data storage, networks, middleware, Internet services and other IT systems that comprise the core infrastructure. Managers of information technology are dynamic, engaging and personable technologists, and provide leadership during projects ranging from large, strategic initiatives to small systems upgrades. * Jason Rush - Project Manager, Network Analyst Job Description: IT managers these types of managers are accountable for making certain an application, computer hardware product or service remains on target throughout the development process and delivery stages. They may have oversight of computer programmers, IT professionals, and system administrators. They have to also provide effective leadership and marketing communications expertise. A project manager job description can be defined as anyone that is given the responsibility of taking a project from start to finish and completing all the objectives along the way. At the same time maintaining control over what is said to be the three most important components of any job, Time, Cost, and Quality. More than...
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...Contingency Plan Template Appendix I-3 CONTINGENCY PLAN Version Submitted to: Submitted By: Table of Contents 1 Executive Summary 1 2 Introduction 1 2.1 Purpose 3 2.2 Scope 3 2.3 Plan Information 3 3 Contingency Plan Overview 4 3.1 Applicable Provisions and Directives 4 3.2 Objectives 4 3.3 Organization 5 3.4 Contingency Phases 8 3.4.1 Response Phase 8 3.4.2 Resumption Phase 8 3.4.3 Recovery Phase 8 3.4.4 Restoration Phase 9 3.5 Assumptions 9 3.6 Critical Success Factors and Issues 9 3.7 Mission Critical Systems/Applications/Services 10 3.8 Threats 10 3.8.1 Probable Threats 11 4 System Description 12 4.1 Physical Environment 12 4.2 Technical Environment 12 5 Plan 12 5.1 Plan Management 12 5.1.1 Contingency Planning Workgroups 12 5.1.2 Contingency Plan Coordinator 12 5.1.3 System Contingency Coordinators 13 5.1.4 Incident Notification 13 5.1.5 Internal Personnel Notification 13 5.1.6 External Contact Notification 13 5.1.7 Media Releases 14 5.1.8 Alternate Site (s) 14 5.2 Teams 14 5.2.1 Damage Assessment Team 14 5.2.2 Operations Team 15 5.2.3 Communications Team 15 5.2.4 Data Entry and Control Team 15 5.2.5 Off-Site Storage Team 15 5.2.6 Administrative Management Team 15 5.2.7 Procurement Team 15 5.2.8 Configuration Management Team 16 5.2.9 Facilities Team 16 5.2.10 System Software Team 16 ...
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...Business Model and Strategic Plan Part 1: Conceptualizing a New Product or Service Division of Existing Business Mary Locket Bus/475 July 22, 2015 Franky Johnson Strategic Plan, Part 1: Conceptualizing a Business Introduction The sought after products Ingram offers such computers, software, storage devices and so on will give in such a way that the consumer will report nothing but positive feedback. This is a company that strives to provide the most outstanding services and leads the completion by far. They offer services such as financial planning initiatives for corporation seeking to improve their corporation. These services not only provide a way to improve your business but it provides the technology that by far exceeds the leading corporations that offer these services. The idea of offering warranties for the devices they sell opens a whole new dimension that involves reshaping the company to allow for the growth and become the industry’s leading sought after company for the services they provide. The new offer for technical support which provides online chat and remote assistance with problems people experience will allow for the company to improve on company’s morale and dedication. This will allow for customers to seek advice for their purchased products and allow the new desire for other products that are available. If the customer is satisfied they will be a good referring agent and continue to add to the growth of the company. These steps will allow for...
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...Contingency Plan Template Appendix I-3 CONTINGENCY PLAN Version Submitted to: Submitted By: Table of Contents 1 Executive Summary 1 2 Introduction 1 2.1 Purpose 3 2.2 Scope 3 2.3 Plan Information 3 3 Contingency Plan Overview 4 3.1 Applicable Provisions and Directives 4 3.2 Objectives 4 3.3 Organization 5 3.4 Contingency Phases 8 3.4.1 Response Phase 8 3.4.2 Resumption Phase 8 3.4.3 Recovery Phase 8 3.4.4 Restoration Phase 9 3.5 Assumptions 9 3.6 Critical Success Factors and Issues 9 3.7 Mission Critical Systems/Applications/Services 10 3.8 Threats 10 3.8.1 Probable Threats 11 4 System Description 12 4.1 Physical Environment 12 4.2 Technical Environment 12 5 Plan 12 5.1 Plan Management 12 5.1.1 Contingency Planning Workgroups 12 5.1.2 Contingency Plan Coordinator 12 5.1.3 System Contingency Coordinators 13 5.1.4 Incident Notification 13 5.1.5 Internal Personnel Notification 13 5.1.6 External Contact Notification 13 5.1.7 Media Releases 14 5.1.8 Alternate Site (s) 14 5.2 Teams 14 5.2.1 Damage Assessment Team 14 5.2.2 Operations Team 15 5.2.3 Communications Team 15 5.2.4 Data Entry and Control Team 15 5.2.5 Off-Site Storage Team 15 5.2.6 Administrative Management Team 15 5.2.7 Procurement Team 15 5.2.8 Configuration Management Team 16 5.2...
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...dictionary Product Management Product management is an organizational function in business that centers on the development of products and brand extensions. This method is typically focused on the internal aspects of a product’s life cycle, while project marketing functions on the outward aspects of the same product. While some parts of product management apply to existing projects, the majority of these methods are used on new products or to extend the company into new areas. Project Initiation and planning The Project Initiation Phase is the 1st phase in the Project Management Life Cycle, as it involves starting up a new project. You can start a new project by defining its objectives, scope, purpose and deliverables to be produced. You'll also hire your project team, setup the Project Office and review the project, to gain approval to begin the next phase. Planning creates an integrated plan outlining in greater detail the various projected aspects of the proposed effort. Cost and scheduling Cost management is the process of planning and controlling the budget of a business. Cost management is a form of management accounting that allows a business to predict impending expenditures to help reduce the chance of going over budget. Cost management is the process of planning and controlling the budget of a business. Cost management is a form of management accounting that allows a business to predict impending expenditures to help reduce the chance of going over budget. ...
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...PC Repair PC Repair will provide computer and technical consulting and will provide you with various services like repairing, training, networking and upgrading to all local small businesses as well as home PC users. The company will focus on marketing, responsiveness, quality and creating and retaining customer relations. PC repair was initially formed as a sole proprietorship but was reconfigured as an S Corporation in December 2004. PC repair will currently be a home office start up, utilizing one studio room in the owner’s home situated in Sheikh Zayed Road, Dubai. In the third month of our plan, we will move into a leased office space and hire a second technician. As our sales and profits increase, we plan to hire more personnel. With the extraordinary rate of technological development in the computer industry, there is a constant need for businesses that are specialized in updating and advising customers on computer related issues. Small business PC users will provide the majority of our business revenue. PC Repair has decided to focus mainly on the small business market, as these customers usually don’t have a full time IT person, but have full time IT needs. PC repair will offer an affordable, on demand service for these customers. We can also offer maintenance agreements that generate additional monthly income. For our residential customers, we will offer a very affordable and helpful service with a very flexible schedule to meet their needs. Our market...
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...Laboratory: Part 1 Part 1: Identify Necessary Policies for Business Continuity - BIA & Recovery Time Objectives Learning Objectives and Outcomes Upon completing this lab, students will be able to complete the following tasks: * Identify the major elements of a Business Continuity Plan (BCP) * Align the major elements of a Business Continuity Plan with required policy definitions * Review the results of a qualitative Business Impact Analysis (BIA) for a mock organization * Review the results of defined Recovery Time Objectives (RTOs) for mission-critical business functions and applications * Create a BCP policy defining an organization’s prioritized business functions from the BIA with assigned RTOs Week 4 Lab Part 1: Assessment Worksheet (PART A) Sample Business Impact Analysis for an IT Infrastructure Overview When conducting a BIA, you are trying to assess and align the affected IT systems, applications, and resources to their required recovery time objectives (RTOs). The prioritization of the identified mission-critical business functions will define what IT systems, applications, and resources are impacted. The RTO will drive what type of business continuity and recovery steps are needed to maintain IT operations within the specified time frames. 1. Fill in the sample BIA with prioritization in (parentheses): Business Function Business Impact RTO/RPO IT Systems/Apps ...
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...INTRODUCTION TO MIS Management Information System plays a very important role in an organization. There is hardly a business magazine that dos not contain article about information system. MIS can be defined as – “A system which collects, processes, stores and distributes information to help in decision making for managerial functions.” (Planning, staffing, directing, controlling, organizing and budgeting) It may also be defined as Integrated user/ Machine system for providing information to support the decision making process. MIS is a computer based system, which presents both external and internal information of business. This system utilizes computer hardware and software, manual procedure for analysis, planning, control and decision making. These system do not take decisions but they assist in providing a necessary information as an input to the decision making process. MIS should provide information which is consistent, accurate, timely, economically flexible and relevant. MIS can be computerized or manual. MIS provides information in report format on regular basis to assist managers with decision which occur frequently and can be anticipated. MANAGEMENT Management has been defined in a variety of ways, but for our purpose it compromises the processes or activities that describes what managers do in the operation of their organization; plan, organize, initiative and control operations. INFORMATION Data must be distinguished from information. Data are facts...
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...programs for business customers Articulate key Applecare features for each product and program Applecare -The applecare protection plan provides enhanced hardware coverage and expert telephone technical support -Expert phone support for Mac OS X. IOS and Apple –branded consumer applications and appS enhanced global hardware coverage for macs, including onsite repair for desktops Enhanced hardware coverage for iphone, ipad, and ipod including battery coverage and advanced exchange service for hardware repairs. Applecare protection plan 1. Custom applecare hardware agreements 2. Applecare help desk support 3. Applecare OS support * Applecare programs 1. Limited terms service account program * * * Custom Applecare agreements are available to business customers who meet certain purchase and support infrastructure requirements * Custom bids and contract request can be submitted at http;//applecare.apple.com * * Applecare help desk support provides graphical user interface level assistance for business customers with an internal information technology department * * Applecare help desk support 1. Provides priority access to Apples senior technical support staff 2.Includes apples own diagnostic tools 3. Includes apple technician training and applecare help desk tools a (set of dvdss)updated quarterly. Applecare OS support provides information technology departments the support they need. Applecare os support provides...
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...customer support. Intuit is the most popular inventory controls system since it is widely used in both small and larger organization. Intuit provides its customers with as easy startup plan that includes management inventory for tracking sales, returns, and exchanges, free hardware such as cash drawers, handheld scanners, pin number pads, and a “go payment” mobile card reader. Intuit also offers their customers full support on all hardware and software and a free trial period of 30 days. The current price for purchasing Intuits Management Inventory System is $900. James E Dodge Business Communications Author Note [Include any grant/funding information and a complete correspondence address.] automated asset tracking and management, Barcode and RFID technology, and client/server inventory management. They also offer installation services and 24/7 customer support. Intuit is the most popular inventory controls system since it is widely used in both small and larger organization. Intuit provides its customers with as easy startup plan that includes management inventory for tracking sales, returns, and exchanges, free hardware such as cash drawers, handheld scanners, pin number pads, and a “go payment” mobile card reader. Intuit also offers their customers full support on all hardware and software and a free trial period of 30 days. The current price for purchasing Intuits Management Inventory System is $900. Information technology (IT) is an important part of any business plan. From...
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