when a problem is resolved on the site. A suggestion we will provide to the fleet is that recognition will be provided for ships that contribute significant amounts of inputs to the wiki. Based on the success of this program, for the second increment we can implement database syncs between the ships and our shore site. When ships are at sea their off ship communications may not be very good and most sailors onboard do not have much bandwidth, so getting to the information on the NKB may prove to be difficult. Every time each ship pulls into port they can download and sync with the NKB database so that they can have all the data on their local intranet where it will be easily accessible.
This can provide a huge return on investment (ROI) for the customer; it can potentially eliminate several programs, processes or policies that are not being used, or not being used effectively. This doesn't necessarily mean that the FFS is just to cut programs; it also will provide data to make existing programs more effective and efficient. It will provide insight as to what is being used heavily and how that system can be improved upon, or other systems can be implemented to support the successful ones. It can also provide information about what the fleet thinks it needs to be more productive and effective. For example, if the Navy typically staffs a particular division with twenty people and ten of them have nothing to do most of the time, maybe feedback would be provided to minimize manning in that particular area. Over time it will provide a good overall picture of what is really going on and what needs to be done to improve effectiveness. Having the wiki access can save thousands of hours a year in manpower and possibly lessen the need for outside help such as contractors. Most importantly, it can save the Federal Government millions if not billions of dollars.
The survey information used for this system will be the feedback from the fleet. This data will be generated from specific questions based on each sailor’s job onboard. The intelligence personnel will get surveys about the systems and processes regarding the intelligence systems. The supply department will get survey on the various supply management systems onboard. Those are just a couple of examples, but every sailor will get surveys regarding their division, and other aspects of their job and of shipboard life. We will have a team of Subject Matter Experts (SME) assembled most likely veterans of the specific areas, to create these surveys for the appropriate areas. It will also consist of suggestions and desires of the users of what they want to be able to do their job better. The data acquired for the wiki will also be provided by the fleet, contractors will also have access to this wiki so that helpdesks from the different programs can provide troubleshooting steps to the fleet in a medium that is easily accessible. Ultimately the goal is to shape the systems and processes onboard to make everything more efficient and save the Federal Government money.
Regarding security, the SharePoint will be hosted on a government website, and will require a common access card (CAC) and pin to access the site. Public key infrastructure or PKI is a service of products which provide and manage X.509 certificates for public key cryptography. Certificates identify the individual named in the certificate, and bind that person to a particular public/private key pair. Department of Defense (DoD) PKI provides the data integrity, user identification and authentication, user non-repudiation, data confidentiality, encryption and digital signature services for programs and application, which use the DoD networks. The purpose of the DoD PKI program is to improve information assurance, using a hierarchical cryptographic structure, providing the basis of trust needed for the user to be assured that their communications remain private, are legitimate, and are received as sent. This program is already in place and we just need to integrate our SharePoint into it, making security relatively easy for this program. This is another positive factor that will make our system less expensive to implement.
Ethically this system does not cause much concern. All the information provided should be truthful information provided by the end users. None of the feedback should be forced, the only concern is if a Senior Enlisted or Officer on board encourages or forces a user to provide certain feedback. The feedback provided by the Senior Enlisted and the Officers about the users must also be truthful, without accurate feedback from the users and the management this system will not be successful. That is why the meetings with management explaining the reason for this system is so important. It will be stressed that this is being implemented to make the lives of the