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Concepts and Process of Marketing Applied in Cadbury

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Concepts and Process of marketing applied in Cadbury

Annelize Vermeulen
8/3/2012
Task 1 |

Table of Contents Step 1: Understand the marketing place and customer needs 2 Step 2: Designing a customer driven marketing strategy 3 Essential customer value 3 Market Segmentation 3 Demographic Segmentation 4 Segmentation according to age and life cycle of the target market: 4 Gender 4 Income 4 Generation 4 Psychographic Segmentation 5 Behavioural Segmentation of Cadbury dairy Milk 5 Readiness to buy the product 5 Benefits 6 Attitude 6 Step 3: Preparing an integrated marketing plan and program 7 Product: 7 Product and Service Attributes 8 Price: 9 Promotion: 10 Place: 11 Step 4: Building customer relations 12 Step 5: Capturing value from customers 12 Benefits and disadvantages of marketing for Cadburys 13 References 14

Cadbury and its marketing process
Marketing is an important process in which customers’ needs and want are identified, fulfilled and estimated in a way that is also economic and beneficial to the company. (CIM, 2001) It is essential for every company to make use of these tools in order to make there company the best it can be. It is important to give customers what they want, when they want it and at a competitive market price.
Step 1: Understand the marketing place and customer needs
It is of crucial nature that the market place and wants and needs of clients and prospected clients are clearly understood. Businesses should also keep in mind that the needs, wants and demands of human beings changes constantly and thus they should keep up to date with the latest trends.
Cadbury is using various ways of conducting research and tapping into their cliental market. Online communication is being used in an extensive way, seeing that the world is becoming more digital orientated. Online contact details

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