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Conflict Diagnosis in the Newspaper

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Conflict Diagnosis in the Newspaper
COM/470: Mediation and Conflict Resolution
University of Phoenix

Conflict Diagnosis in the Newspaper Conflict can be found everyday in the news. Whether it be in a newspaper, on the internet, or on the television there is evidence of conflicts all over the media. The resolutions are not always clear and it depends on whether a formal form of mediation is used as to whether or not the public will hear of the resolution that came to pass from the conflict. This paper will take a look at one story found on the internet recently that talks about a conflict and how its resolution came about.
The Conflict within the Article According to an article written by Roland Jones entitled, “ US says Apple, publishers conspired to fix prices,” it is alleged that Apple and five major publishers conspired to raise prices of e-books and limit retail price competition. It is thought that the publishers wished to combat Amazon.com’s common practice of selling many new e-books for as low as $9.99 or lower. If the publisher’s stopped competing on pricing then the prices of the e-books would raise automatically making it more profitable for the publisher’s and Apple. The Justice Department’s Antitrust Division decided that a stop should be put to what would have been a monopoly on the market. According to Jones the Justice Department says, “The conspiracy has caused e-book consumers to pay tens of millions of dollars more for e-books than they would have paid.” The conflict between the Justice Department and Apple and the publishers has made some progress out of court. Three of the publishers have come to settlement out of court while two are still in litigation with the Justice Department. At the time of the news article print on msn.com the representative for Apple had not yet made a comment. While Apple and the publishers were...

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