1. Identify the available conflict management strategies and their strengths and weaknesses.
Strategy Strengths Weaknesses
By working together can lead to creative solutions. Time and energy
Serving the common good of the team If others cannot compromise
Serving others needs to come to a conclusion Other team member’s ideas are lost.
Generating lots of ideas Can cause conflict
If an underling issue exists the team can focus at the task at hand. Team member do not submit ideas
2. Which of the available conflict management strategies is most appropriate for the current situation with David and James? Provide your rationale, including what factors you considered in making your selection. Your response should be at least 100 words.
A good manager will know how to resolve conflict in the work place by reducing hostility and aggressiveness which must address the needs and concerns of everyone involved including the manager. By addressing all the teams needs would give greater satisfaction to everyone involved and a feeling of resolution.
Compromising – This strategy may serve all the team’s needs, the manager can explain to all parties involved that some compromise needs to exist to serve everyone needs and to show them the way they will all benefit.
3. If the selected strategy is not successful, what is your alternate strategy? Provide your rationale for this selection. Your response should be at least 100 words.
Accommodating would be the alternative. Some of the team member will loss in this alternative method but it would be for the good of the team and it is the manager obligation to show the team how they came to the conclusion and how it benefits the good of the team.