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Conflict Resolution

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Conflict Resolution Paper

Table of Contents I. Executive Summary……………………………………………………………………………3 II. What is a conflict?....................................................................................................................3 III. History………………………………………………………….………………………………..3 IV. Conflict………………………………………………………………….………………………4 V. Objective………………………………………………………………………….……………..6 VI. Proposed solutions……………………………………………………………………………7

I. Executive Summary This research paper examines the most effective way to manage conflicts in an organization. Paychex Inc. has been very successful over the years. During this year Theodore Flipper has noticed several clients has terminated their contracts with the organization due to our price increase. Since we lost clients we have been experiencing financial problems. The CEO of Paychex hired Gary Martin to straighten out the financial issues. Gary Martin has a successful background operating as Operations Manager with 25 companies over the last thirty years of his career. Every company he worked from has high reviews of about Gary. The operations area of Paychex, Inc. has been experiencing conflicts with Gary and his assistant manager, Jerry, ever since came to the organization. They can’t seem to come to an agreement on anything they discuss. Now, a meditator is onboard to help aide in these conflicts.
II. What is a conflict? A conflict is a disagreement, fight, war or battle among two or more people. Conflict can be destructive or productive. Conflict can benefit a company if handle the correct way. If a conflict is not handled in the proper way it can be very destructive to the company. Conflict can range from a win-win, win-lose, lose-lose or a lose-win situation.
III. History Paychex, Incorporated established in January 1, 2000 located in 280 Park...

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