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PROTECTING WORKERS’ HEALTH SERIES NO 3

WORK ORGANISATION & STRESS

SYSTEMATIC PROBLEM APPROACHES FOR EMPLOYERS, MANAGERS AND TRADE UNION REPRESENTATIVES

Protecting Workers’ Health Series No. 3

Authors: Stavroula Leka BA MSc PhD Professor Amanda Griffiths CPsychol AFBPsS FRSH Professor Tom Cox CBE

INSTITUTE OF WORK, HEALTH & ORGANISATIONS University of Nottingham Nottingham Science and Technology Park University Boulevard William Lee Buildings 8 Nottingham NG7 2RQ United Kingdom

WHO Library Cataloguing-in-Publication Data

Leka, Stavroula. Work organisation and stress : systematic problem approaches for employers, managers and trade union representatives / Stavroula Leka, Amanda Griffiths, Tom Cox. (Protecting workers’ health series ; no. 3) 1. Stress, Psychological – prevention and control 2. Occupational Health 3.Occupational diseases – prevention and control 4. Risk assessment. 5.Work – psychology I.Griffiths, Amanda II.Cox, Tom III.Title IV.Series ISBN 92 4 159047 5 (NLM classification: WA 440)

© World Health Organization 2003 All rights reserved. Publications of the World Health Organization can be obtained from Marketing and Dissemination, World Health Organization, 20 Avenue Appia, 1211 Geneva 27, Switzerland (tel: +41 22 791 2476; fax: +41 22 791 4857; email: bookorders@who.int). Requests for permission to reproduce or translate WHO publications – whether for sale or for noncommercial distribution – should be addressed to Publications, at the above address (fax: +41 22 791 4806; email: permissions@who.int). The designations employed and the presentation of the material in this publication do not imply the expression of any opinion whatsoever on the part of the World Health Organization concerning the legal status of any country, territory, city or area or of its authorities, or concerning the delimitation of its frontiers or boundaries....

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