...tone and making sure to use a reader-centered perspective that utilizes a "you" approach and positive wording. In addition to a reader-centered perspective, however, you also should consider the difference between what is called a direct and an indirect approach when organizing letters, memos, and e-mail messages, especially ones that convey bad news. DIRECT APPROACH The direct approach anticipates no resistance to its message--for instance, "you've been hired," "your order is being shipped today," or even "the project will be done in one week." In this case, organizing your message is simple. Searle’s mentions that memos and letters should have some kind of brief introduction, sometimes as its own paragraph. If you're using the direct approach, this introduction is simply a straightforward statement of the main point of the message. For instance, if you are writing a letter to confirm an order, simply begin by stating, "We have received your order for part #23-B-4439 and are shipping it today." Then the rest of the letter can provide details like shipping time, cost, etc. Whenever possible, use the direct approach. Most readers are in a hurry and want the main point up front. And if there's no reason for them to respond negatively, there's no reason to delay that main point.Keep in mind that the direct approach applies equally to letters, memos, and e-mail messages. INDIRECT APPROACH Sometimes, your letter, memo, or e-mail message contains "bad news" of some type--a...
Words: 668 - Pages: 3
...of what they might think. | In the table below, categorize different leadership approaches that could be used in the work environment you have described. Provide different suggestions for each of the four approaches to leadership. Directive approach | Supportive approach | By using a directive approach, you are providing guidance and training. This can be anything from work scheduling to maintaining clear work performance standards. Linking incentives directly to performance is also an approach worth trying to boost employee morale. Developing clear work rules and procedures can be essential for making any work environment successful. | Being friendly and approachable can be a hard thing to do on an everyday basis. There can be problems that affect a person attitude on a particular day. Showing concern for well being and needs of employees will show that you empathize with their situation and you will strive to better whatever situation that is troubling them. Treating workers as equals and acting in a nonthreatening way can show that you are in the same situation and no one person is more valuable because of their position. | Participative approach | Achievement-oriented approach | By giving a participative approach you can show your employees that you understand...
Words: 657 - Pages: 3
...I believe all persuasive approaches will be different depending on who I will be approaching in the audience. I order to have an effective approach I must know who I am approaching and how I will approach them. Considering that a message can be directed to a boss, a peer, a challenging person, or an open-minded person I must be able to construct or tailor my approach according to each person in order to get to the see my point of view and gain their support. Each person will develop their opinions differently not only because each person has their own mind but because each plays a different role. For example, if I am approaching my boss in discussion I must consider the fact that he or she has worked extremely hard to obtain a position where they can lead others and is person who is respected because of their position who goals are in line with that of company’s vision. Therefore, my approach would be to follow the same order of directing my approach to line up with the company’s goals. If I were speaking with a peer, this approach would be probably be the easiest considering that we have established grounds of comfort and our views and goals would be easier. When approaching a peer there is no or very little preparation involved. Usually, peers see things eye to eye and very rarely does someone have to work hard in order to make a good impression or get them to see my point of view. In the case of the challenging person, this would be the complete opposite of a peer...
Words: 388 - Pages: 2
...message? We still wish to continue business with them and appreciate the business we’ve had already. • Who is your primary audience? Marble Rivera • What is the audience’s background? Former speaker/ technology company. • What are the audience’s reactions likely to be to your message? Disappointment • Gather Information • What information does your audience need to receive? The email explaining why she won’t be key speaker. • What facts must you gather in order to create an effective message? Our reasons behind why we’re going with Dr. Binter. • Organize the Information • What is your main idea? Keeping her happy and evolving our company at the same time. • Will you use the direct or indirect approach? indirect • Why are you using the approach you chose? I feel she will appreciate us being honest right up front. • Write • Adapt to Your Audience • How will you show sensitivity to your audience's needs? Explaining how we love what she brings to our company and its more of a friendship then a business transaction. • How much credibility...
Words: 756 - Pages: 4
...and the task force members needs to determined followed by predictions on how the first week of the task force went. The meeting with Dixon is crucial for Larry to establish clear and concise goals for himself and his future team. Through this meeting, Larry must also determine Dixon's position on the manner and assess to what extent she will be involved with the team. From the information provided in the case, it is clear that Dixon is essentially "dumping" this task on Larry and that she will not even be present for the first two weeks of the task force. From this, Larry has limited options on how to approach Dixon. Larry needs to identify from Dixon what the possible rewards are for success and consequences for failure are. From the additional information provided, Larry correctly approached Dixon in a manner that lead to the ability for Larry to use the upward appeal approach in influence tactics [Ch....
Words: 321 - Pages: 2
...meetings he could have been more prepared and feel more relaxed before every single meetings. 2) How will your proposal solve the problems you have defined? My proposal about postponing the meetings would solve problems that will come your way when you are not focused enough. Since his morning started pretty stressful because of the traffic situation, that stressful feeling will most likely follow you during the day. When you feel stressful you are most likely to forget more things for example things you had to do or say during a meeting. Postponing his meetings would give him time to get everything together and feel comfortable going into the meetings. 3) How can you defend your solution from budgetary concerns? In what way is your approach both a solution to the problems of the expatriates at Tex-Mark and a good economic investment? The reason why my solution to postpone the meetings is a good solution because it can keep you away from any budgetary mistakes. I know that those meetings are very important because money is involved. The way I look at the solution for the expatriates is because I think that more time the expatriates get to prepare to go abroad the better they are going to do their work there....
Words: 591 - Pages: 3
...Required Textbooks and Equipment Instrument Commercial Manual, Jeppesen (current edition). ICM Airman’s Information Manual, FAA (current edition). AIM Federal Aviation Regulations, FAA (current edition). FAR Airport Facilities Directory, NOAA (current edition). AFD FAA Instrument Pilot Exam Questions/Answers (Gleim). FAA IFR ENROUTE LOW ALTITUDE charts – U.S. L-23/24 US Terminal Procedures (Approach plate) – SE-3 Optional- Jeppesen Chart Subscription, (current Florida coverage). Aviation Weather Services, NOAA, AC 00-45C (current edition). AWS Course Description This course develops aeronautical knowledge required for addition of an Instrument Airplane rating to a Private Pilot certificate. Topics include instrument flying regulations, safety, operations, navigation systems, chart use, weather, flight planning, decision-making, and crew resource management. Prerequisites AS 121. Course Goals This course provides the aeronautical knowledge to continue the development of a professional pilot through practical application of basic aerodynamics, aircraft performance, regulations, and flight planning in a single-pilot, IFR environment. This course also continues to build the understanding of those essential elements of crew resource management, such as crew communication, crew coordination, and teamwork required by the aviation industry. Performance Objectives During this course the student will, to the...
Words: 2241 - Pages: 9
...development approach is from the theory of Sen which says that development comes about only when capabilities expand. The idea generated from the theory is that the core reason for development is to ensure that human lives are improved. This can only be achieved if there is expansion in what they can be or do. It could include things such as the being well nourished and healthy, participating in the activities of the community and being knowledgeable. Hence, development can only occur once the obstacles that were present preventing an individual from doing something are removed. The obstacles might be in the form of ill health, illiteracy, lack of resources or lack of freedom- both political and civil. When these obstacles are removed one is said to be capable; hence the origin of the concept of capability Sen, 160). Purpose Statement The purpose of this paper is to analyze the concept of capabilities approach that was developed by Amartya Sen, a Nobel Prize winner, and M. Nussban. Amartya has enabled the measurement of human development by the United Development Program (UNDP). He helped invent the capabilities approach, which is the foundation of indices used by UNDP in their measurements. Through these indices the achievement in education and health can be measured in addition to income (Nussbaum, 67). Objectives The main aim of this paper is to establish whether the Human Development Reports (HDRs) have their base relying on the concept of capabilities approach and establish...
Words: 1267 - Pages: 6
...INSTITUTE OF PHYSICS PUBLISHING Bioinsp. Biomim. 1 (2006) P1–P12 BIOINSPIRATION & BIOMIMETICS doi:10.1088/1748-3182/1/1/P01 PERSPECTIVE Biomimetics—using nature to inspire human innovation Yoseph Bar-Cohen Jet Propulsion Lab, California Institute of Technology, 4800 Oak Grove Drive, Pasadena, CA 91109-8099, USA E-mail: yosi@jpl.nasa.gov Received 7 November 2005 Accepted for publication 7 March 2006 Published 27 April 2006 Online at stacks.iop.org/BB/1/P1 Abstract Evolution has resolved many of nature’s challenges leading to lasting solutions. Nature has always inspired human achievements and has led to effective materials, structures, tools, mechanisms, processes, algorithms, methods, systems, and many other benefits (Bar-Cohen Y (ed) 2005 Biomimetics—Biologically Inspired Technologies (Boca Raton, FL: CRC Press) pp 1–552). This field, which is known as biomimetics, offers enormous potential for inspiring new capabilities for exciting future technologies. There are numerous examples of biomimetic successes that involve making simple copies, such as the use of fins for swimming. Others examples involved greater mimicking complexity including the mastery of flying that became possible only after the principles of aerodynamics were better understood. Some commercial implementations of biomimetics, including robotic toys and movie subjects, are increasingly appearing and behaving like living creatures. More substantial benefits of biomimetics include the development of prosthetics...
Words: 9606 - Pages: 39
...MMGT 205: Human Behavior in Organization Name: Maria Louella C. Tambis Date: February 15, 2014 Questions: 1. THE PROBLEM Given the situation above, the disaster response team was not able to fulfill its duty to provide efficient, fast and immediate relief assistance and social welfare services to the affected families of the typhoon Ondoy. 2. ROOT CAUSE OF THE PROBLEM * Lack of manpower - the absence of Ms. Cruz and other members of the disaster response team cause the delayed in providing immediate social welfare services to the affected families. * Lack of communication, coordination and support from the members of the disaster response team. 3. ANALYSIS AND RECCOMMENDATION The disaster event is a good opportunity for Ms. Cruz, as a public servant and a social worker in particular to show to the management her passion and dedication about her work. Ms. Cruz should have exerted more effort to prove to the management of her capabilities as a social worker. Considering that Ms. Cruz is new in the department, maybe the reason why she acted or behave that way because she did not feel the urgency or importance of her role as a social worker especially in times of disaster response. Based on the above situation, it is improper for Mr. Santos to compare Ms. Cruz with the rest of employees who were able to perform their job well. He should better understand that individuals differ with each other in many aspects i.e capabilities, attitudes...
Words: 400 - Pages: 2
...secure income in the household instead of scraping by. The rationing system, along with the conscription of both men and women and the raising of taxes created a feeling of equal involvement and fairness in society, which reflected Labour’s socialist characteristics. The public felt that if these methods were so successful and produced so much positivity in Britain at wartime then they should also be applied in times of peace. Labour’s nationalisation plan no longer seemed wild and the public was beginning to accept the socialist behavior of the Labour party and the party was finally able to proudly declare that they were a socialist party. Belief in state planning and government intervention suited Labour’s ideas and approach far more than that of the Conservatives. The Labour party’s ideas supported the idea of tackling poverty and other...
Words: 969 - Pages: 4
...have Conservatives preferred pragmatism and empiricism to political principles? To fully understand and explore the question the meaning of empiricism and pragmatism must be identified. In relation to politics empiricism is the theory that all knowledge is based on experience. Stimulated by the rise of experimental science, it developed in the 17th and 18th centuries, expounded in particular by John Locke, George Berkeley, and David Hume. Political pragmatism links to the belief that politics should be guided by practical experience and observation rather than theory or ideology. It is clear both words have a very similar meaning and illustrate that the conservatives don’t operate on a strict ideological doctrine. Pre 21st century, the UK electorate was largely defined and separated by three main ideologies: Conservatism, Socialism and Liberalism. This gave the Conservative Party the ability to promote principles over pragmatism. However, as social developments occurred and ideological affiliations declined, political parties are no longer able to promote these narrow principles, as they are forced to adopt a wider spectrum of principles that apply to the mainstream electorate. The presence of 'right wing' and 'left wing' electorate has demised rapidly since pre 21st century politics. It is clear that the main parties adopt a more central position, the Conservatives being known as Centre Right. This demise in ideology in general has been mirrored by the Conservative party...
Words: 664 - Pages: 3
...CONSERVATISM Key concepts 1) Hierarchy and organic society * The term ‘organic society’ refers to a belief, which became entrenched in traditional conservative thought in the latter part of the 19th century. * It was a reaction against the rise of liberal individualism. * It proposes that society is more than merely a collection of individuals, but it is a single entity. * We are connected to each other through our humanity and common membership of community. * Organic society is seen as a reality, which is superior to our own, individual interests. * The ideal organic society – where goals and aspirations of individuals coincide with the goals of the whole society. 1980s – Margaret Thatcher famously challenged this remarking that there “is no such thing as society”, implying that the goals of individuals are superior to those of society as a whole. * Traditional conservatives believe that there is a ‘natural’ order into which each individual fits. * It is normal and natural that society should be divided by a number of strata. * The very rigid feudal system had long since disappeared, but there remained a belief that some kind of class system was inevitable. * Hierarchy like this supports organic society in that it creates an order and stability, which the individualistic society lacks. * Different parts of the hierarchy have different roles that complement each other. * This implies inequality, but an ordered inequality, and one in which...
Words: 4496 - Pages: 18
...Nation conservatives have a different philosophy on human imperfection than New Right conservatives do. One Nation conservatives hold the belief that we as humans are: greedy and have a limited capacity for altruism, a complex mix of emotions and contradictory motivations making us irrational, not totally consistent and are at balance the majority of the time with corruption. They believe that our inherent imperfect human nature stems from original sin, the Christian Belief. This shows a wholesome negative outlook on human nature. The New Right on the other hand is more positive as a result of the neo-liberal ideological view that we are in fact rational, shown by the classical liberal belief in self-regulating society and a ‘realm of coercion’. However, as the New Right is a marriage of neo-liberal and neo-conservative views there is also the negative view of human nature present, as held by traditional conservatives. At the heart of the debate, obviously is whether or not conservatism is a philosophy of imperfection, it is my view that it is a philosophy of imperfection to a large extent, as I will explain now. To begin, it is important to quote O’Sullivan who in 1976 said that conservatism is a ‘philosophy of imperfection. He said this, as unlike many ideologies which believe that humans are naturally good or at least can be made good through the improvement of their social circumstances (like liberals and socialists who believe in personal development), conservatives have...
Words: 1663 - Pages: 7
...From 1997 to 2005 conservative party lost three general elections in a row. David Cameron has introduced much reform into the Conservative Party since his ascension into power of the Conservative Party, in December 2005. He has, in many ways, modernised the Party, and has introduced measures that are so wide reaching, that his brand of Conservatism has a name, Social Conservatism. Conservative traditionally believes on less intervention by the government. It means that if any industry and company found itself in financial difficulties then government will not help them. For example if royal mail found itself in financial difficulties then government won’t help them. But Cameron has changed this policy. He said that it is the role of government to help industries if they find. He believes that state has a key role in increasing opportunities and reducing poverty because if any industry finds itself in difficulties then it also affects unemployment. He believes that state has a key role in increasing opportunities and reducing poverty. Conservative traditionally believes on low taxes. They believe that taxes on income and company profits should be kept to minimum. So it is a natural conservative instinct to want to cut taxes. But the David Cameron and his...
Words: 1307 - Pages: 6
