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Organizational Behavior – Consultancy Report Group 18

DISCLAIMER This material is based upon work supported by Caixa Geral de Depósitos (CGD), Banco Português de Investimento (BPI) and Banco Bilbao Vizcaya Argentaria (BBVA). Any opinions, findings, conclusions, or recommendations are those of the authors and do not reflect the views of the Companies, their employees or their administrations.

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Organizational Behavior – Consultancy Report Group 18

Table of Contents
Executive Summary 1. Introduction 2. Organizational Context 3. Theoretical Background 4. Methodology 4.1 Procedures 4.2 Sample 5. Analysis 5.1. Limitations 5.2. The variables 5.3. ANOVA 5.3.1. Effects of Age 5.3.2. Effects of Gender 5.3.3. Effects of Education Level 5.4. Model 5.4.1. Person-Organizational Fit and Ethical Leadership 5.4.2. Person-Organizational Fit and Ethical Environment 5.4.3. Person-Organizational Fit and Political Skills 5.4.4. Person-Organizational Fit and Human Resources 5.4.5. Person-Organizational Fit and Ethical Behaviour 5.4.6. Ethical Environment and Trust in Employees 5.4.7. Ethical Environment and Voice 6. Conclusions and Recommendations References Appendix 4 5 6 7 8 8 8 11 11 12 12 13 13 14 14 15 16 17 17 18 18 20 21 24 25

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Organizational Behavior – Consultancy Report Group 18

Executive Summary
The aim of this consultancy report is to provide advice and recommendations to the companies involved in this sector (banking) in order to improve their performances, based on a PersonOrganizational Fit analysis.

The first step was to carry out surveys in three similar companies, banks, with questions about several different topics concerning their workplace environment. The survey questionnaires were filled out by 40 employees and their supervisors, gathering information on their relationships and personal data, such as gender, age and educational level.

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