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Consumer Rights

In: English and Literature

Submitted By ddeesshhaa
Words 407
Pages 2
India are listed below:
• The right to be protected from all kind of hazardous goods and services
• The right to be fully informed about the performance and quality of all goods and services
• The right to free choice of goods and services
• The right to be heard in all decision-making processes related to consumer interests
• The right to seek redressal, whenever consumer rights have been infringed
• The right to complete consumer education
If there is infringement of rights of consumer then a complaint can be made under the following circumstances and reported to the close by designated consumer court:
• The goods or services purchased by a person or agreed to be purchased by a person has one or more defects or deficiencies in any respect
• A trader or a service provider resort to unfair or restrictive practices of trade
• A trader or a service provider if charges a price more than the price displayed on the goods or the price that was agreed upon between the parties or the price that was stipulated under any law that exist
Goods or services that bring a hazard to the safety or life of a person offered for sale, unknowingly or knowingly, that cause injury to health, safety or life.
There are various consumer Rights, which we have as consumers, these are
• Right to safety: This means that consumers have the right to be protected against marketing of goods, which are hazardous to life and property. Before buying goods, a consumer should insist on purchasing quality products with guarantees such as ISI or AGMARK symbols.
• Right to be informed: This means that every consumer has the right to be informed about the quality, quantity, potency, purity, standard and price of goods so as to protect the consumer against unfair trade practices.
• Right to choose: This means that the consumer has the right to be assured, wherever possible of access to a variety...

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