Consumer Rights

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PUBLIC AFFAIRS CENTRE

FAQs
1. What is CAC ? Coalition Against Corruption (CAC) - Coalition against corruption is an initiative of Public Affairs Centre, along with Swabhimana, Towards Rural Urban Training and Housing (TRUTH), Consumer Rights Education and Awareness Trust (CREAT), Consumer Care Society (CCS) and Karuna Trust, which are dedicated non-profit organizations. CAC aims to combat corruption in government departments and agencies and to impart information about and assist with the Right to Information Act. CAC seeks to achieve its aims by facilitating cooperation among governmental institutions, NGOs and individuals towards implementation of actions that raise accountability in Government. CAC has established a HELPLINE- 6573-4444, where anti-corruption and RTI experts assist and support citizens in the redressal of complaints and grievances relating to corruption faced from public departments and agencies and for information on RTI related issues.

2. Can we know more about Public Affairs Centre? Public Affairs Centre (PAC) is a not for profit organization, established in 1994 with a mandate to improve the quality of governance in India. The creation of PAC was perhaps the first civil society-led institutional initiative to mobilize a demand for good governance in India. The focus of PAC is primarily in areas where citizens and civil society organizations can play a proactive role in improving governance. In this regard, PAC undertakes and supports research, disseminates research findings, facilitates collective citizen action through awareness raising and capacity building activities, and provides advisory services to state and non-state agencies. The Centre is globally known for its pioneering Citizen Report Cards, benchmarking studies used to improve public services, as well as their work on electoral transparency, public works quality monitoring…...

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