...THE ROLE OF SOCIAL MEDIA IN CRISIS PREPAREDNESS, RESPONSE AND RECOVERY By Jason Christopher Chan (RPO) Executive Summary In recent years, social media has exploded as a category of online discourse where people create content, share it, bookmark it and network at a prodigious rate. The five key characteristics of social media: collectivity; connectedness; completeness; clarity and collaboration lend itself to be used increasingly to support crisis management functions. This paper examines the various categories of social media tools to understand how they can be utilised to enhance analytical and response capabilities of organisations for crisis management. The paper identified four main social media functions: (1) information dissemination, (2) disaster planning and training, (3) collaborative problem solving and decision making, and (4) information gathering, which are then mapped onto the three crisis management phases of preparedness, response and recovery to describe how a range of social media tools may be used to enhance crisis communications. Case examples of international organisations and governments using social media for crisis management are shared. The paper proposes a framework to enhance government use of social media for crisis management that encompasses the need for a mandate, differentiated guidelines and three key capabilities to be developed. 1 Introduction 1. Crisis management is a critical organisational function that involves planning and dynamic...
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...Second Year - Third Semester 3.0.1 International Business - University Assessment 100 Marks Course Content 1. Overview of the International Business Process 2. PEST factors affecting International Business 3. Government influence on trade 4. International Trade Theories 5. FDI 6. Country Evaluation and Selection 7. Collaborative Strategies 8. International Marketing 9. International Trade Agreements 10. International Trade Organizations 11. Forex 12. International HR Strategies 13. International Diplomacy Reference Text 1. International Business – Daniels and Radebough 2. International Business – Sundaram and Black 3. International Business – Roebuck and Simon 4. International Business – Charles Hill 5. International Business – Subba Rao 3.0.2 Strategic management 100 Marks Course Content 1. Strategic Management Process: Vision, Mission, Goal, Philosophy, Policies of an Organization. 2. Strategy, Strategy as planned action, Its importance, Process and advantages of planning Strategic v/s Operational Planning. 3. Decision making and problem solving, Categories of problems, Problem solving skill, Group decision making, Phases indecision making. 4. Communication, Commitment and performance, Role of the leader, Manager v/s Leader, Leadership styles. 5. Conventional Strategic Management v/s Unconventional Strategic Management, The differences, Changed Circumstance 6. Growth Accelerators: Business Web, Market Power, Learning based. 7. Management Control, Elements,...
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...------------------------------------------------- Top of Form Effects of Technology on Education By Anton Lebedev | Submitted On January 22, 2010 4 1 Education has changed significantly in the last twenty years. One of the main reasons education has undergone so many changes is because of technological development. In 1990, computers and other forms of technology served a minimal role in the classroom. Today, many if not most college students attend class with a laptop. I am writing about some of the biggest advantages technology gave to education. Technology has made research much easier. Before online Encyclopedias, Google Scholar, JSTOR, and other online research tools were available, students were forced to spend numerous hours in the library. With the new tools, students can conduct research faster in the comfort of their homes. With Google and other search engines, students can find relevant information faster and more efficiently. Also, there is no more need for intensive memorization as information is more readily available. New also technology allows for a faster, more efficient, and more interactive classroom experience. With Powerpoint presentations and projectors, there is no need for blackboards and whiteboards. With clickers, students can take quizzes during the classroom. These developments also help improve tutoring services. Online tutoring programs are becoming available. One-on-one in-home tutoring programs are also being aided these developments. Tutors...
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...PROJECT: DEVELOPING A SOCIAL MEDIA MANAGEMENT STRATEGY FOR NOUCHALINE: MY FASHION BLOG MKTG250D/INFO250D Presented to: Leila Khauli Hanna Dr. Nelson King January 16th, 2012 Table of Contents Executive Summary 4 Client Background 5 Existing Social Media Presence 5 1. Social Media (Open): 5 2. Specialized Networks: 7 Assessment of Current Operations 8 Coordination 8 Scrutiny and Accountability 8 Data Management 8 Scalability and Consistency 9 Summary of Existing Operational Complexity 9 Social Media Management Framework 10 Context 10 Culture 11 Process 11 Metrics 13 People 13 Policies 14 Business Goals 14 Social Media Strategy 16 FACEBOOK: 16 FEATURES: 18 CREATE A NETWORKFOR LEBANESE FASHION BLOGGERS 19 Recommendations 20 Appendix I: Social Media Assessment tools 21 21 21 23 \ 23 Appendix II. Stats of the Blog 24 Appendix III. Social Media Channels\ 25 Appendix IV: Reference and Links 27 Executive Summary “Nouchaline: My Fashion Blog” is a blog that was launched in 2009, by Aline Chirinian. It is a platform on which Aline shares her personal style and views on fashion. The blog currently has had 59,606 page views, with over 1,080 followers across the different social media platforms. The blog’s goal is to increase the number of readers, and its brand awareness; in order to generate revenue in the near future. It hopes to achieve this goal by engaging more on social media and assessing all feedback in...
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...College students’ academic motivation, media engagement and fear of missing out Journals Books Download PDF Sign in Export Article outline is loading... Search ScienceDirect Help Advanced search Computers in Human Behavior Volume 49, August 2015, Pages 111–119 107578|| College students’ academic motivation, media engagement and fear of missing out Dorit Alt Show more doi:10.1016/j.chb.2015.02.057 Highlights • Possible links between FoMO, social media engagement, and three motivational constructs were examined. • A new scale was designed to measure the extent to which students used social media tools in the classroom. • The links between social media engagement and motivational factors were mediated by FoMO. Abstract The concerns about the consequences of mental problems related to use of social media among university students have recently raised consciousness about a relatively new phenomenon termed Fear of Missing Out (FoMO). Drawing on the selfdetermination theory and on the assumption that low levels of basic need satisfaction may relate to FoMO and social media engagement, the aim of the present research was to examine for the first time possible links between FoMO, social media engagement, and three motivational constructs: Intrinsic, extrinsic and amotivation for learning. Data were gathered from 296 undergraduate students by using the following scales: Social Media Engagement (SME), Fear of Missing Out (FoMOs) and Academic Motivation...
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...PART II Fundamentals of Human Resource Management [12:34 14/4/2009 5298-Wilkinson-Ch09.tex] Job No: 5298 Wilkinson: The SAGE Handbook of Human Resource Management Page: 133 133–154 [12:34 14/4/2009 5298-Wilkinson-Ch09.tex] Job No: 5298 Wilkinson: The SAGE Handbook of Human Resource Management Page: 134 133–154 9 Recruitment and Selection Filip Lievens and Derek Chapman RECRUITMENT AND SELECTION Few people question that recruitment and selection are key strategic domains in HRM. At the same time, recruitment and selection also have an image problem. First, recruitment and selection are often viewed as ‘old’ ingrained HRM domains. It seems like the traditional recruitment and selection procedures have been around for decades, which is at odds with the ever changing internal and external environment of organizations. Hence, practitioners often wonder whether there are any new research-based ways for recruiting and selecting personnel. Another image problem for recruitment and selection is that a false dichotomy is often created between so-called macro HR (examining HR systems more broadly) and micro HR (examining individual differences). It is further sometimes argued that organizations should value macro approaches and write off micro approaches as not being relevant to the business world. We posit that these image problems and debates only serve to distract and fracture the field and hide the fact that excellent HR research and practice needs...
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...places of learning in the UK and in over 100 countries worldwide. Qualifications include GCSE, AS and A Level, NVQ and our BTEC suite of vocational qualifications from entry level to BTEC Higher National Diplomas, recognised by employers and higher education institutions worldwide. We deliver 9.4 million exam scripts each year, with more than 90% of exam papers marked onscreen annually. As part of Pearson, Edexcel continues to invest in cutting-edge technology that has revolutionised the examinations and assessment system. This includes the ability to provide detailed performance data to teachers and students which helps to raise attainment. This specification is Issue 4. Key changes are sidelined. We will inform centres of any changes to this issue. The latest issue can be found on the Edexcel website: www.edexcel.com References to third-party material made in this specification are made in good faith. Edexcel does not endorse, approve or accept responsibility for the content of materials, which may be subject to change, or any opinions expressed therein. (Material may include textbooks, journals, magazines and other publications and websites.) Authorised by Roger Beard Prepared by Susan Hoxley Publications Code BH029073 All the material in this publication is copyright © Edexcel Limited 2011 Edexcel BTEC Level 4 HNC Diploma in Business Edexcel BTEC Level 5 HND Diploma in Business Edexcel BTEC Level 5 HND Diploma in Business (Accounting) Edexcel BTEC Level 5 HND Diploma...
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...value: Recruitment and Selection in Business A/502/5434 BTEC National 10 Guided learning hours: 60 Aim and purpose The aim of this unit is to introduce learners to recruitment and the importance of ensuring that the best people are selected to work in organisations. Learners will study selection and recruitment techniques and will set up, and take part in, a selection interview. Unit introduction Recruiting the right people is the key to the success of many organisations. These organisations ensure that the processes and procedures involved in recruitment and selection meet their needs and are legal. In this unit, learners will develop an understanding of the impact of the regulatory framework on the recruitment process. Potential applicants may decide to apply for a post based on the quality of information that they receive. Details of the post will usually be the first communication they have with the organisation. It is important that the organisation makes a good first impression on potential applicants to ensure that they attract sufficient applicants of the right calibre. Learners will develop their knowledge of the types of documentation used in an interview process. A structured and planned selection procedure is crucial to the success of the selection process. The impression a business makes may determine an applicant’s decision to accept an offer of appointment. Staff conducting the interview will also be forming their impressions of the applicant. It is important...
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...Mathematics learning performance and Mathematics learning difficulties in China Ningning Zhao Promotor: Prof. Dr. Martin Valcke Co-promoter: Prof. Dr. Annemie Desoete Proefschrift ingediend tot het behalen van de academische graad van Doctor in de Pedagogische Wetenschappen 2011 This Ph.D research project was funded by Ghent University BOF Research Grant (BOF07/DOS/056) Acknowledgements There is still a long and indistinct way and I will keep on going to explore the unknown. 路漫漫其修远兮，吾将上下而求索。 - Qu Yuan (340-278 BC) This dissertation would not have been possible unless so many persons contributed to it. The first person I should give my gratitude is Prof. dr. Cong Lixin in Beijing Normal University. It is she who recommanded me to my promoter - Prof. dr. Martin Valcke. Based on the cooperation contact between the two universities, I have the opportunity to start my journey in Ghent University. The fantasty journey started from Year 2007 gudided by the Prof. dr. Martin Valcke. I am heartily thankful to my promoter Prof. dr. Martin Valcke and my co-promotor Prof. dr. Annemie Desoete, whose encouragement, supervision and support from the preliminary to the concluding level enabled me to carry on the research project. My deepest gratitude is to Prof. dr. Martin Valcke. I am not a smart student who always give him so much revision work. It is extremely fortunate for me to have a promoter who is characterized by energy...
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...Ihere.tv Project report Ihere.tv consulting team Tanakom Muangsakul Chayut Bhamornsuwan Chattanon Saekow Thesis Denchartphan Jinnawat Pinchai 5122790124 Strategy Analysis 5122790645 Project Manager 5122792864 Marketing Analysis 5122790306 IT Management 5422800433 Collector & Complier yonitiam@gmail.com Stroke.boat@gmail.com Chattanon1@hotmail.com tumpkkk@hotmail.com Nut_narook@hotmail.com Submit to Dr. Saprangsit Mruetusatorn 13/09/11 Ihere.tv Project Report 2 Table of Contents EXECUTIVE SUMMARY ....................................................................................................................... 4 Background of the business ............................................................................................................. 5 The structure of ihere.tv ........................................................................................ 5 Business process & Marketing Activities ................................................................. 6 Applied Information Technology ............................................................................ 6 Analysis of Source of Revenue ............................................................................... 7 Outstanding Point of the business Model ............................................................... 7 Major Key Success Factor ....................................................................................... 8 Business analysis and planning ..............
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...A TRACER STUDY ON THE EMPLOYMENT STATUS FOR THE COLLEGE OF BUSINESS ADMINISTRATION AND COMPUTER STUDIES IN CAPITOL UNIVERSITY FOR S.Y 2010-2015 A RESEARCH Presented to the Graduate Faculty of Doctor of Management Capitol University Cagayan de Oro City In Partial Fulfillment of the Requirements for the Degree DOCTOR OF MANAGEMENT By RENZ P. AGUHOB LOUELLA YAP BUOT KERWIN SALVADOR P. CARAGOS CJ RANIDO March 2016 APPROVAL SHEET This research, entitled “A Tracer Study on the Employment Status for the College of Business Administration and Computer Studies in Capitol University for S.Y. 2010-2015” by Renz P. Aguhob, Louella Yap Buot, Kerwin Salvador P. Caragos and Cyril Jane Ranido in partial fulfillment of the requirements for the degree of Doctor of Management, has been examined and recommended for Oral Examination. JOEL D. POTANE, Ph.D. Adviser ------------------------------------------------- Approved in partial fulfillment of the requirements for the degree, Doctor of Management, by the Oral Examination Committee. _________________________________ Chairman ____________________________ ____________________________ Member Member Accepted in partial fulfillment of the requirements for the degree of Doctor of Management. Edwin C. Du, Ph.D Dean, Graduate School CHAPTER 1 THE PROBLEM Introduction The emergence of globalization has made the world a smaller village through breaking down the borders between countries. This phenomenon brought about...
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...) Third Elementary Education Program (TEEP) c.) Secondary Education Improvement and Development Program (SEDIP) d.)The New Teacher Education Curriculum for BEEd and BSed e.)The Ladderized Curriculum for Bachelor of Technical Teacher Education (BTTE) f.) Instructional and Curricular Excellence in School Leadership and Management – DepEd eXCELS A. 2oo2 Basic Education Curriculum THE VISION, MISSION AND RATIONALE OF THE CURRICULUM VISION: The Department of Education, envisions every learner to be: -FUNCTIONALY LITERATE - EQUIPPED WITH LIFE - APPRECIATIVE OF ARTS AND SPORTS and - IMBUED WITH THE DESIRABLE VALUES OF A PERSON WHO IS MAKABAYAN, MAKATAO, MAKAKALIKASAN AND MAKA-DIYOS MISSION: The DepEd’s MISSION is to PROVIDE QUALITY BASIC EDUCATION that is: - ACCESSIBLE TO ALL - LAYS THE FOUNDATION FOR LIFELONG LEARNING and - SERVICE FOR COMMON GOOD The Basic Education Curriculum developed through a dynamic process. It started with the review of the existing basic education curriculum in 1997 which took into consideration worldwide trends and Philippine realities. ** PARAMETERS OF THE BASIC EDUCATION CURRICULUM The demands of the learning environment, the society and the Filipino learner defined the parameters that govern the elements of the curriculum. Parameters...
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...Supplement is based on the G3.1 Sustainability Reporting Guidelines © 2000-2012 GRI Version 3.1/OGSS Final version Oil and Gas Sector Supplement Sustainability Reporting Guidelines RG & OGSS Table of Contents Overview of the Guidance provided in this Document for the Oil and Gas Sector Human Rights Society Product Responsibility 43 47 52 Preface Sustainable Development and the Transparency Imperative General Reporting Notes Data Gathering Report Form and Frequency Assurance 10 Glossary of Terms Acknowledgments 12 12 13 14 54 54 55 56 58 Introduction Introductory Section for the Oil and Gas Sector Overview of Sustainability Reporting The Purpose of a Sustainability Report Orientation to the GRI Reporting Framework Orientation to the GRI Guidelines Applying the Guidelines Part 1 Defining Report Content, Quality, and Boundary Guidance for Defining Report Content Principles for Defining Report Content Principles for Defining Report Quality Guidance for Report Boundary Setting 16 17 22 26 Part 2 Standard Disclosures Strategy and Profile 1. Strategy and Analysis 2. Organizational Profile 3. Report Parameters 4. Governance, Commitments, and Engagement 5. Management Approach and Performance Indicators Economic Environmental Social: Labor Practices and Decent Work 40 29 29 30 30 31 33 34 36 Version 3.1/OGSS Final version 1 RG Sustainability Reporting Guidelines & OGSS Oil and Gas Sector Supplement Overview of the Guidance included...
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...adoption (Tao Zhou, 2010): Purpose: The purpose of this research is to examine the critical success factors of mobile website adoption. General view: The paper is talking about the information systems success theory proposes the system quality and information quality affect users usage and satisfaction with information systems, further determining organizational performance (D&M) service quality. The new model argues that system quality, information quality and service quality affect usage and user satisfaction, further affecting net benefits such as increased knowledge sharing and lower costs. Also the case is talking about the TAM and the trust concepts. So the system quality here reflects the stability, navigation and layout of mobile sites. Mobile service providers need to rely on a reliable and well designed interface to deliver ubiquitous information and services to users. The Hypothesis that the author has indicated in this research are: 1. H1: system quality, information quality and service quality significantly affect perceived ease of use. 2. H2: system quality, Information quality and Service quality significantly affect perceived usefulness. 3. H3: System quality, Information quality and Service quality significantly affect user trust. 4. H4: perceived ease of use significantly affect perceived usefulness. 5. H5: Trust significantly affect’s perceived usefulness. 6. H6: Perceived ease of use significantly affect user satisfaction...
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...Imc Strategy Assessment AMN 401 IMC Strategy Assessment [pic] Table of Contents 1.0 Message Review 2 1.1 Current Message Strategy 2 1.2 Message Effectiveness Critique 2 1.3 Proposed Message Strategy Adjustment 3 2.0 Channel Review 4 2.1 Channel Integration Grid 4 2.2 Channel Effectiveness Critique 5 2.3 Proposed Channel Strategy Adjustments 5 3.0 Target Segmentation 6 3.1 Geographic Segmentation 6 3.2 Demographic Segmentation 6 3.3 Psychographic Segmentation 6 3.4 Behaviouristic Segmentation 7 3.5 Benefit Segmentation 7 3.6 Target Market Description Statement 7 4.0 Competitor Profile 9 4.1 Competitive Framework 9 4.2 Competitor Analysis – Offerings and Communication 9 4.3 Completive Advantage 10 5 Campaign Development 11 5.1 Competitive Consumer Benefit Statement 11 5.2 Message Strategy Statement 11 5.3 Message Strategy Approach 11 6.0 Media Strategy and Testing 12 6.1 Company Contacts 12 6.2 Customer Contacts 12 6.3 Intrinsic Contacts 12 6.4 Unexpected Contact 13 7.0 Reference 14 1.0 Message Review 1.1 Current Message Strategy Coca-Cola Company, the giant in world-wild beverages market, mainly uses the concept planned messages. More details, they use the advertising and public relationship spread their brand image, as well as the related information. In 2011, they built strong momentum toward their 2020 goal of doubling their business over the course of this decade. Since then, “Inspire creativity, passion, optimism and fun” is their main tagline...
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