...Management Information Systems Reaction Paper Engaging in CIO-‐CxO "Conversations that Matter": An Interview with Peter Keen Done by: Rime OUADI Supervised by: Dr. BENMOUSSA Table of Contents Introduction: ..................................................................................................................... 3 My reaction: ...................................................................................................................... 3 Conclusion: ........................................................................................................................ 9 References: ...................................................................................................................... 10 2 Introduction: Known as “One of the top 100 business gurus in the world and thought leaders with impact” in 2003 according to The Global Speakers Bureau’s website, Dr. Keen is a distinguished international consultant, educator, public speaker and writer in many prestigious universities, such as Harvard, Stanford...
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...Analysis of Correct and Incorrect Usage This is a discussion about a business matter and the function of this conversation is professional. Personal requests should not be included (i.e. - how about dropping the Mr Peterson and calling me Bob). The informal tone is also inappropriate when discussing a business report. Mr Peterson is speaking to Ms Bank who is his direct supervisor. He would like to ask Ms Bank to analyze a report he has done. The first conversation has a number of errors in language usage based on the situation. Recognize all the mistakes conversation between Mr Peterson and Ms Bank : Mr Peterson : Oh, Anne, come here. It is a rude way to start conversation with the supervisor. Ms Bank : Yes, Mr Peterson. How can I help you? Mr Peterson : Well, first of all, how about dropping the Mr Peterson and calling me Bob. This is a discussion about a business matter and the function of this conversation is professional. Personal requests should not be included. If he insists on this, he can say it politely like “Please, call me Bob” Ms Bank : If you don't mind, I would prefer to talk about why you would like to talk to me. Mr Peterson : Come off it, don't be such a snob. Anyway, I finished the report you demanded. Wanna take a look at it? The informal tone is also inappropriate when discussing a business report Ms Bank : Yes, I would as a matter of fact. Mr Peterson : Well, here it is. Give it a good one over and tell me what...
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...Conversation of Gay Marriage Gay marriage has been a critical topic in many countries since 1924. Around the year 2000, countries such as America and the UK started approving gay marriages, although not everyone agreed with this decision. People against gay marriage feel that if it was to be legalized, the importance of marriage would fade away and some people would refer to marriage in a different way. In the United States, gay marriage has now become legalized in all 50 states as of June 26, 2015. It has now become a prominent political issue because many politicians represent states where people feel strongly one way or another. Even though it has become legalized in all 50 states, some Americans are unhappy with the progress that the gay community is making, and more liberal Americans are upset because the gay community is not making enough progress. Kwame Anthony Appiah, a philosopher, believes that cultural differences are to be respected in so far as they are not harmful to people and in no way conflict with our universal concern for every human’s life and well being. (18) Every individual person should have equal rights, regardless of sexuality. Gay marriage should stay legalized in all states and should be legalized in all countries, as it has been held off for too long. Many debates constantly surface about this topic, one of which was present online in an open forum. This forum, found at “www.youdebate.com/DEBATES/gay_marriage,” was one where many people...
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...The World Café method is a way to bring people together for simultaneous rounds of conversation to answer questions and discuss a certain topic. This method of community consultation was created by Juanita Brown and David Isaacs, who created the method after observing how groups of people naturally conversed with each other when they were in a café style setting. The primary objective of The World Café method is to generate a broad range of perspectives for influencing inclusive, ongoing attention to strategies as well as goals and tasks. It is a action research method that employs intentional engagement in a large number of individuals for a short term. These participants explore tightly focused questions that require targeted input from different...
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...I replicated Piagets conversations task on a three and a half year old girl named Juju. I had Juju sit down in a chair across the table from me. I told her I was going to ask her a few questions and she had to tell me the answer she thought. For the first conversation, I had two equal glasses of water sitting in front of her. I asked her if she thought the glasses of water were equal or if they were different sizes. She told me they were both equal is size. Then right in front of her, I poured one glass of water in a taller and narrower glass. I asked her if the glasses were different sizes or if they were equal. She responded by pointing at the taller and narrower glass claiming it had more water in it. The second conversation consisted of two equal lines of quarters. I asked her if the lines were equal or if one line was longer than the other. She replied yes that she thought they were equal. Next I increased the spacing of the second line of checkers and asked her if she thought the lines were equal or that one line had more quarters in it. She focused on it for a little bit, but was very distracted. She then replied that the second line with more space in between the quarters had more quarters. The third conversation task consisted of two equal balls of clay. I asked Juju if the balls of clay were equal or if one ball had more clay in it than the other ball. She looked at them closely but then replied that they were both equal. Then I squeezed one ball of clay in front of...
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...Film expresses thought and conversation between images concepts and the viewer. The product is an experience that offers “cavellian mediations” in capturing the ways films think. This “thought” pertains to the mechanism by which film elicits and expresses thought, both within its own means of expression and through the potential of self-reflection amongst the viewers. The film provides voice, animating the effort to find words to describe the experience to film. Essentially, the film invites us to express, experience, and think. In reflection upon the conversation, I must recognize it’s existence as a moment that is situated within a series of instances. Reconcile the fact that genre exists both at once “full-blown” and emerges spontaneously within conversation Genre requires a level of engagement between reader and the text. While “genre exists as a form characterized by features, as an object by its properties; accordingly to emerge to the question is that later members can ‘add’ something to the genre because there is no such thing as ‘all its features’” (315). Cavell establishes two forms of genre: one consisting of genre as a medium and the other consisting of genre as a cycle. The role that criticism plays within these two cases of genre differs. In genre as a cycle, the criticism falls predominantly on the genre rather than the individual object. “Genre as a form characterized by features, as an object by its properties; accordingly to emerge full-blow...
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...Film expresses thought and conversation between images concepts and the viewer. The product is an experience that offers “cavellian mediations” in capturing the ways films think. This “thought” pertains to the mechanism by which film elicits and expresses thought, both within its own means of expression and through the potential of self-reflection amongst the viewers. The film provides voice, animating the effort to find words to describe the experience to film. Essentially, the film invites us to express, experience, and think. In reflection upon the conversation, I must recognize it’s existence as a moment that is situated within a series of instances. Reconcile the fact that genre exists both at once “full-blown” and emerges spontaneously within conversation Genre requires a level of engagement between reader and the text. While “genre exists as a form characterized by features, as an object by its properties; accordingly to emerge to the question is that later members can ‘add’ something to the genre because there is no such thing as ‘all its features’” (315). Cavell establishes two forms of genre: one consisting of genre as a medium and the other consisting of genre as a cycle. The role that criticism plays within these two cases of genre differs. In genre as a cycle, the criticism falls predominantly on the genre rather than the individual object. “Genre as a form characterized by features, as an object by its properties; accordingly to emerge full-blow...
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...Kwame Anthony Appiah is a Ghanaian-British-American philosopher who outlined his ideas of cosmopolitanism in his 2006 article “ Making Conversation.” Cosmopolitanism is the idea of having a moral responsibility to uphold proper etiquette for our multicultural differences. Appiah encourages society to extend our moral accountability to those around us not just to our relatives. His main premise on how to achieve such a global feat is through communication and understanding of one another’s culture. Appiah identifies that the world is interconnected; there is an inevitable reaction somewhere in the world for every action we take, no matter how insignificant of a decision it may seem. Appiah emphasizes that there is no “right” way to do one task as long as we are respectful to the various ways such task can be accomplished. Cosmopolitanism is not the idea of converging into one uniform society, but rather giving the appropriate respect to different social ideals. I agree with Appiah’s philosophy of becoming a more cosmopolitan society through the use of communication, I believe the most effective way of communicating will be to utilize social media. Conversation can be a powerful tool when used correctly. Cosmopolitanism’s ideology emphasizes the use of conversation to resolve issues and conflicts. The ideology uses the basis of conversation as a root to live and learn in a multicultural society successfully. In order to learn we must be selfless and “have obligations to others...
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...In order to fully understand the motives behind the organization Black Lives Matter one must know the history behind the struggles of African Americans in the United States. Throughout history African Americans have been pushed down, forced to do the work of the white man, and criticized for the color of their skin. Some of the most violent and unforgettable tales of American history date back to the 17th century. During this time period the slave trade was introduced to the state of Virginia (Carson 19). Millions of innocent African Americans were targeted by colonists who bought these slaves for their own profit (Carson 19). Years of torture, malnutrition, and neglect had passed by and there wasn’t much hope for a bright future for those...
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...journal discusses what I learned from reading the book Difficult Conversations: How to Discuss What Matters Most. It goes in depth into what I liked and what I didn’t like about the book. I also discuss how the book relates to my life and how I will use what I learned and apply it to my conversations and to my life in general. The book, Difficult Conversations: How to Discuss What Matters Most, really spoke to me in more ways than one. Throughout the entire book I could relate most, if not all, of what was written to my everyday life. Most of all I have come to realize how I’ve played a crucial role in many conflicts in my past even when I believed I did nothing wrong. I think my biggest takeaway from this book is that everyone plays a part in conflict, that blame does nothing but make things worst and that feelings (when controlled) are a lot more important than I thought. I’ve also learned that I need to let go of a lot of things and start moving on with life. The blame frame: “produces disagreements, denial, and little learning. Evokes fear of punishment. We end up defending ourselves.” I find myself playing the blame game way too often. I was happy to read that everyone contributes when there is conflict. Everyone has a role even if they think they don’t. Thinking back to past conflicts i’ve realized that I find it difficult to move from blaming to a learning conversation. I’ve managed to convince myself that conflict is about right...
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...Handling Difficult Conversation Name: Institution: Handling Difficult Conversation An Account of a Difficult Conversation I had in a Professional Context When I was serving as a CEO of one of the major textile producing industry, an issue arose with one of the heads of departments. He was involved with several cases of absenteeism even after receiving a warning from my Office. The man was a good member of the staff before this case came up. He was always dedicated to his work always trying to do the right thing for the company. He was also very creative when it came to finding a solution to a challenge in the company. Due to his character we created a good rapport with him trying to involve him in some of my issues that I thought he could be of importance. The good rapport between us made me feel reluctant in taking crucial action which would disadvantage him like suspension or firing. One of his fellow head of department felt that I was doing a little in solving the issue even after the several reports he brought to me about the man. He decided to report the matter to the director of the company. After providing enough proof, the director summoned me and ordered me to fire the head of the department. The decision was tough but I had to do it. I summoned the head of the department to explain to him the situation and issue him with his dismissal letter. After explaining to him, he gave me the reason why he was making those unpermitted absenteeism. He told me that his wife was...
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...Difficult Conversation Situations The environment of the organization is an important parameter which enhances the overall productivity of the employees. Recently three incidents have been reported which have resulted in deteriorating the environment and have resulted in situations that have harmed the culture of the organization. The situations are described and analyzed below in detail. David and Jeremy: A confrontational conversation took place between David, director of the company, and Jeremy an ambitious researcher. Which eventually resulted in resignation of Jeremy and loss of crucial company asset. David’s intentions were not to get rid of Jeremy but to convey the negative feedback in a neutral way. David did not like conflicts whereas Jeremy was driven by his superiority complex because of the higher status of his academic background and he always took a defensive stance when being criticized. At the start of the conversation, David opted for the indirect approach and started with a lighter note to ease the flow of conversation, but judging Jeremy`s response, he adopted the painful-but-quick bombshell (direct) approach and became blunt about Jeremy’s attitude which was affecting the performance of the department. While, Jeremy got the wrong impression at the start and had assumed David had called him to praise about his recent performances, so he maintained his haughty attitude. David could have handled the situation better by splitting the conversation into two parts...
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...Randy Orton Enc316 Mark Henry Conversation of Gay Marriage In the United States, gay marriage has become legalized in all 50 states of the United States. It has now become a prominent political issue because many politicians represent states where people feel strongly one way or another. Even though it has become legalized in all 50 states, some Americans are unhappy with the progress that the gay community is making, and more liberal Americans are upset because the gay community is not making enough progress. Many debates constantly surface about this topic, one of which was present online in an open forum. This forum, entitled “www.youdebate.com/DEBATES/gay_marriage,” was one where many people stated how they feel about gay marriage and why. Anyone was allowed to make statements on this website, no matter how they felt. The ways that these statements were presented on “YouDebate.com” are a form of communication that links Kwame Anthony Appiah’s ideas in his essay “Cosmopolitanism.” Appiah uses the term “cosmopolitanism” to discuss how people from different backgrounds should consider one another’s opinions through conversations. In Appiah’s essay entitled “Cosmopolitanism,” he discusses how people can achieve a better understanding of one another by listening to each other. He believes that if people have an open mind and do not judge one another, then conversing together may create a world that is more accepting. Appiah thinks that the American society has changed...
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...discuss his concerns about Hambali with the university’s Director and Coordinator prior to discussing the matter with Hambali himself? as an engineer I think what Daniel do is right because he need to act professionally because it is mentioned in the engineering canons where engineers shall act In such a manner as to uphold and enhance the honor integrity and dignity of the profession. But then it doesn’t mean that Daniel shouldn’t need to see Hambali personally to discuss the matter in fact it is a must, because of Daniel has to act professional he need to do it step by step. This is also Daniel’s duty as a engineer where he needs to tell the truth as mentioned by Immanuel Kant that duties are absolute and unconditional.. Should Daniel have a conversation with Hambali about his concerns? If so, what type of conversation should Daniel have with Hambali when he talks with him? In my opinion Daniel should have a conversation with Hambali about his concerns and Daniel should have a formal conversation with hambali because what he is done is against the codes of ethics of an engineer that is being honest and impartial and serving with fidelity the public their employers and clients. Then he need to explained all the ethics and fundamental canons of being an engineer because engineer serve for the society we all need to behave. Other than that by having a conversation with Hambali it will make he realize that practice the engineering ethics is very important and when Hambali...
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...Berenice Peralta Mucino September 5, 2014 Writing Exercise1 Overall, would you say you are highly satisfied, moderately satisfied, or dissatisfied with your communication in interpersonal situations? Explain your answer by describing your communicative behavior in a recent interpersonal situation. In order to have a moderate satisfaction when having an interpersonal conversation with another person is always listening effectively, being respectful, and avoiding being stupid. In many situations you will learn to interpret the situation different categories, depends on who are having an interpersonal communication. With friends you don't hold as much respect as you would with an elderly person in their 60st. When having a conversation with someone you don't know very well you temp to be more polite because you don't know the way they will react to the way you may answer, it also depends on the situation. Just the other day i was having a pleasant evening at starbucks. My best friend calls out of the blue, asking "if she could see me right away because it was extremely important". My reaction was "sure, i'm here at starbucks you are more that welcome to join me and chat about your urgency" . Fifteen minutes later she was joining me for a cup of coffee. She began with expressing herself how deeply sad she was in her heart. I began asking why, what can i do to help? she proceeded to explaining me about the many medical problems her grandmother had...
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