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Coordination

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Submitted By Cuteboy2912
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1. The whole of government challenge

Chapter findings

The report has defined 'whole of government' in the Australian Public Service (APS) as:
Whole of government denotes public service agencies working across portfolio boundaries to achieve a shared goal and an integrated government response to particular issues. Approaches can be formal and informal. They can focus on policy development, program management and service delivery.
APS agencies should review their work in light of this definition to assess the potential impact of this report on their work.
There are many imperatives which make being successful at whole of government work increasingly important. These include pressures on the APS to offer sophisticated whole of government policy advice which comprehends a range of stakeholders' views, and to respond to complex policy challenges such as environmental or rural issues. There are pressures to join up program management, including security threats and intractable social issues such as drug dependence. There are rising community expectations for easier access to government by integrating service delivery. Agencies should review the impact of these imperatives on their work, including taking a long-term view of possible scenarios.
Whole of government approaches to Australian government work are a relative strength for Australia and are not new. The increasing pressures on the APS demands that its history in whole of government work is understood to ensure it is not necessary to 'reinvent the wheel', yet work practices are continually improved.
Agencies should take a whole of government approach when there are clear benefits. Leadership from ministers and agency heads is a critical part of whole of government work. The report offers a checklist of issues to consider, which agencies should adopt as routine practice.
Agencies should consider

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