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Cox Case Study

In: Business and Management

Submitted By rlow8
Words 2859
Pages 12
Low Jun Liang Roger
PMO/8515461/Jan14/1
Low Jun Liang Roger
PMO/8515461/Jan14/1
Cox Case study
Cox Case study

Introduction
The change initiated by the owner Harold Cox and is met with a few problems as they move to implement the new operational and cost control for the firm, due increased competition and falling profits due to reduced profits.

In this case study, the main problems would be the culture, structure and the strategy for change. To enable us to have a better understanding of these problems we would need more information on the factors that is making the organisation resistant to change, besides the single personnel mentioned. Also a more detailed organisational structure of the organisation, and the current culture of Cox.

Analysis
Lets begin this section with the first problem that I have identified above which is the culture of the firm. Organisational culture affects not only task issues – how well or badly an organisation performs – but also emotional issues – how workers feel about their work and their companies (Huczynski & Buchanan, 2013). This makes culture important with regards to this change as culture influences the organisational effectiveness and provides direction for the company amongst other things.

From the case study, the ownership and control of Cox has remained in hands of the Cox family and most of the employees have been with the firm for more than 10 years. Therefore the culture of the firm would be strong and stable, whereby all the staff are socialised into the culture of the firm.
From the outburst of Abdul Aziz and the agreement of the staff with his viewpoint with regards to the change, we can infer that the culture is strong in COX. Based on the definition of O’Reilly (1989), a strong culture possesses intensity and sharedness, which is in full display as per stated above (Huczynski & Buchanan,…...

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