Creating High Performing Organization

In: Business and Management

Submitted By Saru
Words 8559
Pages 35
CREATING ORGANIZATIONAL VALUE AND HIGH PERFORMANCE THROUGH INTEGRATED SUSTAINABILITY PROGRAMS AND BUSINESS INTELLIGENCE---A STUDY OF ACCENTURE

As companies grapple with the current economic situation, many are recognizing that this particular downturn in the business cycle is different from those that preceded it. Indeed, today’s business context—characterized by rapidly intensifying globalization that has substantially increased the complexity, risk and uncertainty of doing business—has only served to exacerbate the challenge of managing through a difficult economy.
Many of today's biggest challenges come down to the different kind of decision making required to be successful. Organizations seeking high performance must make faster and bolder decisions. Companies must think both the positive and negative consequences of decisions made in this fast-paced environment. The systematic study of the organization’s ability to develop and sustain a culture capable of delivering quality products and services over time enables us to identify and understand the general requirements for doing so and provides insight into how to do it. In this paper I will share what I have learned about creating and sustaining an organizational value through integrated sustainability programs and business intelligence that is capable of high performance in Accenture.
In a time of changing consumer values and economic uncertainty, the marketing function has a more strategic role to play in driving growth and high performance. Are marketers ready to step up? Accenture believes so—if they are prepared to use the power of analytics to propel their organizations to the next level of performance. A critical success factor for organizations today is the ability to adapt their structures, systems and processes to capture new markets and expand existing ones. A critical determinant of strategic…...

Similar Documents

Creating High-Performance Project and Process Teams

... viewpoint as entrusted by them. o Resolves group conflict, initiates group actions and maintains the group as a functioning unit. • Cohesiveness: Gibson et al (2009: 240 - 241) define cohesiveness as: “Formal and informal groups seem to possess a closeness or commonness of attitude, behavior and performance.” Gibson et al define cohesiveness and performance in terms of four distinct relationships (Table 1). | Agreement with Organization Goals | | | |Low |High | | |Low |Performance probably oriented away from|Performance probably oriented toward | | | |organizational goals. |achievement of organizational goals. | |Degree of Group | | | | |cohesiveness | | | | | |High |Performance oriented away from |Performance oriented toward achievement | | | |organizational goals |of organizational goals. | Table 1:......

Words: 4760 - Pages: 20

Creating High Performance Organizations

...Creating High Performance Organizations Overview of Organization The Organization that will be the topic of discussion in my final project is Children’s Memorial Hospital. Children's Memorial has been named one of the top 30 best children’s hospitals in the United States in nine pediatric specialties. The hospital ranked among the top 10 in five pediatric specialties, and ranked fifth in urology. The rankings for each of the 10 pediatric specialties were based on reputation among physicians and data-driven factors such as outcomes and care-related indicators including patient volumes, infection control, advanced clinical services, nurse staffing ratios and availability of key technologies. The largest pediatric hospital in Illinois and the pediatric educational facility for Northwestern University Feinberg School of Medicine, Children's Memorial provides specialists in every known pediatric specialty. These physicians served more than 180,000 children last year. The American Nurses Association has recognized the hospital as the first hospital in the state – and the first pediatric hospital in the nation – to receive its prestigious Nursing Excellence Magnet Award. Preliminary Problem Statement Children’s Memorial Hospital was founded in 1882 in an 8-bed cottage the hospital has grown in size and capacity over the past 125 years, yet we still have to turn patients away, because of overcrowding. In 2004 talks of a building a new hospital to accommodate the flow of...

Words: 417 - Pages: 2

High Performance Organization Essay

... give them the chance to work in unison with their superiors. We believe that this will result in better work and performance and better quality productions, creating a better and brighter Natel in the process. We plan to tackle their work ethic issues, lack of incentive programs and deficient employee skill training agenda. “We propose to make Natel become a High Performance Organization”. LITERATURE REVIEW High performance organization is an organization, which has adopted a set of working practices deemed to enhance individual and organizational performance. The concept of the HPO has evolved from research into the link between human resource management and organizational performance. The characteristics commonly associated with HPOs and are: moves toward a flatter and less hierarchical organization structure; a willingness to adopt new working practices; an emphasis on empowerment and teamwork; and high levels of employee participation and learning. These characteristics are believed to foster motivation, trust, communication, knowledge sharing, and innovation within the organization. They are also thought to lead to an ability to adapt to the changing business environment and to improvements in performance and quality of working life (Robak 2007). High performance organizations (HPOs) are designed to accentuate employees’ best performance and to “produce sustainable organizational results,” (Schermerhorn, Jr., Hunt, Osborn...

Words: 4333 - Pages: 18

Develop of High Performing Teams

...In this paper I will be writing about developing high performing teams. The development of high performing teams can be involved within the workforce or within a team sport. What is a Team? A team is a group of individuals with complementary skills who depend upon one another to accomplish a common purpose or set of performance goals for which they hold themselves mutually accountable. What is Team work? Teamwork is work done when the members subordinate their personal prominence for the good of the team. Hoosiers (1986 film) is a classic tale of redemption, team development, and team building. A classic tale of redemption, based on the true story of a small-town Indiana team that made the state finals in 1954, the film features a volatile coach and a former star player-turned alcoholic leading a small-town basketball team on an improbable run to the Indiana high school championship game. Coach Norman Dale encounters several hurdles in his path; a feisty teacher determined to keep the best player from going out for the team, a town chock full of second-guessing fathers, and a group of undisciplined athletes. The small town basketball team just needed a second chance to finish first and that was exactly what they did. The team and coach Norman Dale was able to demonstrate the communication, cooperation and cohesiveness of units to make them more productive and effective, great examples of team building and team development. Team Development...

Words: 938 - Pages: 4

Effectivenes of Performing Arts Subject in High School

..., organizing, staffing, leading or directing, and controlling an organization (a group of one or more people or entities) or effort for the purpose of accomplishing a goal. Media Arts Program. The media arts program teaches students to use elements and tools of current and emerging technologies to create works and express feelings and ideas. Students are trained to analyze and create work through photography, video, audio, interactive media etc. The language of instruction is English. Music Program. The music program is designed for music students with interest in vocal or instrumental music. The regional high schools may differ in their course offerings. A region in Mindanao, for example, may offer kulintang music, NCR may offer piano. The language of instruction will be in English. 10 SPA (Special Program in the Arts). It is a nationwide program for the students with potentials or talents in the arts namely music, visual arts, theater arts, media arts, creative writing, and dance. Theater Arts Program. There’s a great deal of emphasis on group work skills and live performance on spoken text in a number of styles and genres in the theater arts program. Contemporary and classical acting techniques are introduced. Regions may also use their own...

Words: 3627 - Pages: 15

Creating High Performing Organization

... organization’s culture, systems, and infrastructures may not be adequately aligned with the realities of the marketplace. 2) Often the behaviors of leaders and employee required to successfully implement the business strategy are out of alignment with customer and marketplace requirements. Such behavior is typically at variance with the behaviors required to create sustainable high performance, which must focus on empowerment, responsiveness, and accountability at the lowest levels possible. 3) Organization systems and process often fail to support the organization vision and strategy. As a result, organizations focus on, and measure, the wrong things. The creation of successful high performing organization is founded upon an understanding of how the organization's structure, policies/rules, beliefs, technical systems, decision-making systems, people systems, reward and recognition systems, organizational goals and the external environment all impact each other and impact on the organization's performance. Poor organization structure and work processes stop many organizations from achieving high performance. The five key success factors for creating sustainable high performance organization. The sustainable high performance organization is one that is able to: • remain responsive to marketplace expectations; and • sustain the behaviors required to meet marketplace expectations. Organizations go into business to create long-term performance and......

Words: 8559 - Pages: 35

Becoming a High Performance Organization

... implemented. They looked at their publications and decided to reduce the content. The price for the customer did not change however and thus the quality of their product was diminished. This is not the behavior of a High Performing Organization. Alpha decided to drastically cut costs when faced with lower revenue and slashing the wage bill was an easy way to do this. That doesn’t mean it is the right thing to do. Companies face situations like this all the time. How they deal with them reflects their values and dictates whether or not they will succeed in the long term. Companies, industries and even countries are all facing similar problems in the current economic climate. Challenges like this need to be met with every resource that is available. Creativity, innovation and leadership are needed. The aim of this project is to outline how a High Performance Organization would tackle the problem faced by Alpha and to suggest what Alpha needs to change in its organizational behavior and structure in order to become one. Literature Review What makes a High Performance Organization? What characteristics separate them from other firms? Every firm strives for the edge that will lift them above their competition. They look at every angle and all the figures and apply many different approaches in the search for success. High Performance Organizations are by definition at the top of their game. They do things that separate them from the rest. Many studies have been carried out......

Words: 3411 - Pages: 14

The Impact of Diversity in Creating a High Performance Team

...The Impact Of Diversity In Creating A High Performance Team The purpose of creating teams is to solve a problem or issue through the use of diverse ideas and solutions. There are many times in life, whether at work or at school that one will encounter a diverse mix of personalities. Workplace diversity is everywhere, from the small corner business to the fortune 500 company, and is one of the most important challenges facing companies today. This mix of diverse personalities, gender, race, experience, and culture is what makes a team successful. This is an example of a heterogeneous team. On the other hand, a team with the same make-up, or homogeneous, has limitations on creativity, viewpoints and ideas. This paper will look at cultural diversity and demographic characteristics, specifically age, gender, expertise/ experience and how each plays an integral part in the construction of a high performance team. Cultural diversity is an essential piece of the team-building puzzle. As stated earlier, a heterogeneous team usually equals a successful team. A culturally diverse team brings the obvious cultural differences in language, dress and traditions to the table. In addition, less tangible characteristic such as moral values are equally, if not more important. These different methodologies and teachings help influence the team's direction. Persons of Western culture will have a different set of beliefs and methodologies from those of Middle Eastern or Eastern ethnicity...

Words: 1019 - Pages: 5

Creating Change Within Organization

...Creating Change Within Organization Organization to remain successful changes must be made. Sometimes there are certain reasons that pushes organization to these changes. In the tales of Woe at concord bookshop,64 year old independent store regarded as one of the best in New England, faced clashes between owner and staff. The clash appeared to be rooted in finances. The owners of the concord bookshop implemented some changes to the organization without effective change process, and the staff totally resisted to these changes. "A dynamic competitive environment prompts organizational leaders to alter their strategies ,that process of strategic renewal place new expectations on employees at all levels "(spector 2010) Knowing that not all staff would take change positively. In the Tales of Woe at Concord bookshop the owner felt the need for change to regain financial status .However, they failed to involve the staff when this matter came up,Here they failed to complete the strategic renewal phase. According to spector (2010) a new organizational model is necessary for a business to gain profit and survive in the market. Spector (2010) referenced starting new business model as the "greenfield" Its always better to start new business from scratch with staff instead of "challenging of nurturing new business model with an existing model(spector,2010). Although none of the employees role was changed ,no employee was laid off, and no one's salary was cut, yet many of the...

Words: 372 - Pages: 2

Effectively Creating and Leading Organization

...During the Creating and Leading Effective Organizations course, I have learnt about different leadership styles that provide highly effective results which could exceed conventional expectation we have on the organizational growth. What I have learnt supports my mantra that “The sky is not the limit, but yourself is the limit”: Strong leadership and articulate planning on organization elements can bring in changes and employees' motivation that leads to a leap in organizational results, increased productivity, and multiplied customers' and shareholders' value. I always know that there is no specific leadership style that is best for different kinds of organization in order to provide specific outcomes. The best leadership depends on characteristics and personalities of the people who lead (which include their traits, talent, knowledge, and experiences), taken accounts with the organization internal elements, external circumstances, such as time and economic conditions. However, what had really challenged my beliefs about leadership, from what I learned in the course, is that true leaders are not limited by factors and circumstances. Instead, they make changes and control circumstances themselves. They rise above limitations. One of the cases that inspired and amazed me is the Shaping Spaarbeleg case. With positive attitude and strong mind, Johan van der Werf was able to bring a struggling subsidiary that carry a narrow line of saving products, transferring it into a high...

Words: 1414 - Pages: 6

Creating an Ethical Organization

...[Type the company name] | Creating an Ethical Organization | | Business Ethics | Saurabh | How to Create an Ethical Workplace? Ethics in the workplace are vital, even to small business owners. No company wants to be known as unethical, and employees are more apt to display higher morale and more productivity when they know they are working for a morally sound company. It is important to create a conscientious workplace that is transparent, both to employees as well as the general public. Small business owners should never tolerate inappropriate behavior in an employee and employees should be properly trained on what is considered unethical and ethical. * Set an example for your workforce. In order for employees to behave in an ethical manner, they need to know that they are working for a moral boss. They will be much less likely to display signs of unethical behavior if they know that this type of behavior will not be tolerated or ignored. * Create a policy dealing with ethics. This company policy should state your expectations for your employees as well as outline what is and is not considered acceptable. Having a clearly written policy will help you take action should an employee act unethically. * Allow employees to report unethical behavior in a safe environment. No one enjoys ratting out a fellow employee, particularly if it will be made known who turned the person in. Give your employees a safe and anonymous way to air their complaints...

Words: 3158 - Pages: 13

High Performing Organizations

...Based on your readings, what have you learned about high performance and balanced scorecard/competing forces? Are measures missing? What measures are superior? What is your root cause analysis of what makes an organization high performing?  What is your new idea for making the process better? High performance is performing above & beyond. According to Andre de Waal, from the High performance Organization (HPO) Center, a HPO is an organization that achieves financial and non-financial results that are “exceedingly better than those of its peer group over a period of time of five years or more.” The 5 Success factors of High performance are quality management, openness & action orientation, long-term orientation, continuous movement & renewal, and quality of employees (HPO Center, n.d.). According to Kaplan and Norton (2007), the balanced scorecard shares supplemented traditional financial measures with criteria that measures performance in three perspectives: customers, internal business processes, and learning and growth. Tracking financial results while monitoring progress were the key components to achieve growth in the future. “the scorecard wasn’t a replacement for financial measures it was their complement.” Further discussed were four perspectives that translate vision into strategy. (1) Translating the vision: for long term success (2) Communicating and linking lets managers communicate theory strategy up and down the organization (3...

Words: 562 - Pages: 3

Creating High-Performing Teams

...Unit5 - Individual Project Plan to Create Self-Directed, High-Performing Teams Dwayne A. Waller Building Teams and Resolving Conflict – MGMT340 AIU Online Abstract It's inevitable that there will be managers that struggle when building a team or just managing a team in general. However, it is the responsibility of the company to provide the tools and resources for the managers to become successful. A recent team meeting was held to identify why some of the managers were struggling and what plan could be put into place to allow them to become successful. The plan will incorporate the use of the Tuckman Model and the understanding of The Five Dysfunctions of a Team for team building purposes. This paper will also detail the characteristics of a successful manager and will outline a plan to assist the struggling managers, primarily in the area of negotiation and resolution conflict skills. In order to create high-performing teams, you have to understand the managers that you have in place and provide them the necessary training and tools to be successful. This information is an asset in being able to identify the successful characteristics of establishing self-directed, high-performing teams. In addition, it will help you understand why some managers struggle, while other managers are able to consistently exceed expectations. The paper will detail information discussed in the manager’s meeting and provide recommendations for success. The meeting started...

Words: 1190 - Pages: 5

Elements of a High-Performance Organization Paper

... is to take the knowledge that the officers have learned and take it to the next level. There is more to being an officer than just muscle and weapons. Each officer can maximize their assessments of each case they embark upon by learning new and different ways to handle them. The organizational structure for law enforcement should be of a divisional structure. It is necessary for each person in each department to communicate closely with one another to get issues resolved more quickly and efficiently. A structure of this magnitude does tend to be costlier but is needed because of its size of the department. Conclusion Creating a healthy, thriving, and successful law enforcement organization that embodies the characteristics needed to perform at a high standard is only part of the work needed. Maintaining the performance management element along with the organizational structure and the organizational culture, is the key to a successful organization. Strategy and the implementation of these standards are essential to the organizations' well-being. It is always important for organizations to remember people are the most valuable assets. Where law enforcement agencies are concerned, there is nothing more valuable than the employees and the people they serve. This type of mentality begins with the leaders and manager of the organization, as they help to instill such core values into the hearts and souls of their employees. After all, these employees are not the typical...

Words: 1913 - Pages: 8

High Performing Virtual Teams

... Creating A High Performing Virtual Team March 28, 2015 Northeastern University Creating A High Performing Virtual Team Abstract Project teams have changed from being collocated to being diverse, globally located teams of highly skilled, individuals. Virtual teams are generally brought together quickly to complete a project in the shortest time frame within a budget and schedule. The challenge for organizations is to create a high performing virtual team, which takes time to achieve. This paper outlines characteristics and qualities of individuals who comprise a high performing virtual team. The team building approach is laid out and the levels that a team and it’s leader progress through to becoming a high performing virtual team. Introduction Globalization has lead to organizations changing from project managers of collocated teams to project leaders of virtual teams. In addition to having the necessary skills and experience, the people who comprise a virtual team bring unique characteristics and qualities to build a strong team. Building a virtual team takes analyzing every aspect of the project including the people who will work on the project. The team leader is not just managing a project, but leading and coaching highly effective people to produce at their highest level and meet the project objectives. Areas of Concern for Creating a Virtual Team Dr. Ginger Levin (2009), found that the following areas are important to building a high performing...

Words: 1594 - Pages: 7