...Venkata Aswini Koyya DBU ID #740048 Facilitation Assignment Creative Problem Solving For Marketing Decisions Professor: Dr. Toni Mcnutt Summary about the organization and selected group members: I work as a project lead assistant (Intern) in MoneyGram International Company (MGI). My role is to lead lots of workshops and project meetings. To make our employees actively participate and generate ideas, every week we are given a task to deal with. This week we were supposed to think of a ‘pen’ produced by MGI only. So I used this as an opportunity to do the facilitation amongst the group. The participants were Dana Loyd, Alex Fields and Amy Halbrook, they are my team members too. These three people are the first ones every time to respond actively and to offer good suggestions usually in the team. I thought it would be great as a facilitator to know and see how they participate in these types of experiments. Selected Tools and WHY: The tools selected were SCAMPER and Brainstorming with post-its. To start with, we considered to take an existing product. This was a product which we wish to enhance, which we thought would be a favorable starting point for later development. We pose questions pertaining to the product we identified, utilizing the mnemonic for guidance. 1. Substitute- Replace nib with knife, ink with iron? 2. Combine- Holding with opening, writing with cutting. 3. Adapt- Use the pen top as a container. 4. Modify/Distort- Body can be made flexible. 5...
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...Creative Problem Solving When a company has a problem there are several steps that the management can take to solve these situations. Step one: The company’s management team will identify the problem that the company is currently facing. * Identify the true cause of the problem * Gather all relevant information and data * Analyze the data * Compile a list of essential components Step two: The management team will need to come up with some alternate solutions and evaluate the solutions to solve the problem. * Brainstorm new alternate solutions * Take each new idea and evaluate them * Use the “What if” for each idea * What is the cost and risk of each solution? Step three: The management team will choose the best course of action tor actions needed to correct the problem. * Clearly state the course of action * Brief the CEO or the Board Step four: This is the implementation phase. The management team will need to answer the following questions. * Is this the right time to implement the changes? * How are they going to implement the changes? * Do they have the proper resources to make the changes? * What is the time line for these changes? Step five: This is the most important step that the management team will follow. This is the evaluation step after the changes have been implemented. * Collect and analyze new data * Has the changes corrected the problem? * Are there any changes that...
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...Creative Problem Solving Demonstration Paper SOC/110 December 16, 2013 Creative Problem Solving Demonstration Paper Using brainstorming in creative problem solving is a technique used by most groups to make associations with a word or words to come up with the problem solving idea. In our demonstration we have chosen “Improper behavior in the workplace”. When we think about improper behavior, one might think of cursing, sexual harassment, or fooling around when you should be working but there is so much more that we don’t think about, such as, constantly checking your phone, being too nosey about everything, thievery, excuses, and the always stated “that’s not my job”. Unlike in a classroom environment where all of the team members can sit around and brainstorm, we can do it through the discussion board if we have full cooperation with all team members. Everyone can list their ideas on one day and then we can all elaborate on which ones are the best and take it from there to reach a conclusion. As with any session, there have to be rules set in place because brainstorming can one or more individuals to become frustrated and this can lead to difficulties within the team when trying to come up with a solution to creative problem solving. Rules such as, quantity not quality, no criticism, no bosses or supervisors, every idea gets written down, and then evaluate every idea that is written down. We believe that out of the three techniques, Brainstorming...
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...Creative Problem solving After reading the chapter in creative problem solving I’ve learned that I have some of the procedures, but need to add many more too my arsenal, and need sharpen skills that already maintain. I also learned through this reading I have many obstacles that prevent me from solving the problem example would be risk taking, and the fear of failure. The following procedures I believe to be assets to me in the journey of solving problems and using this creativeness to find answers too many questions involved in solving the problem. The first one is to be able to look outside of the box and explore other opportunities. The second strength that I maintain is approachability, and being interested in others opinions, or thoughts. The third strength is awareness and being able to notice things. My creative talent is being able to look outside the box, to be approachable and listen to others opinions, and the awareness of things around me. These help me in finding answers to situations that I may encounter because I’m willing to listen, learn, and observe. There is a few abilities that I would like to see vast improvements on they our listed by one being the highest priority, and so on. Number one is having the audacity the assurance the skill that I would find most valuable in accomplishing a better and stronger self-confidence is learning to know and understand yourself. Number two would be having the mindset of someone...
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...Strategies For Creative Problem Solving Michael J. Dooley Jr ITT Technical Institute After reading chapter 3 and giving some real thought to a particular problem that I’ve encountered in my past, there is one situation that jumps out to me the most. About four years ago, I was at the end of a relationship with a young lady who I had been involved with for about five years off and on. We actually met back in 2005 and basically carried out an up and down relationship until around 2010. In 2009, she became pregnant and gave birth to a beautiful baby girl in September of that year. My initial thought was that I was the biological father of that little girl. However, something within me just didn’t feel right the more I thought about what type of person she was and the entire situation. So for two years, I was a father to her daughter. I still had doubts in my mind and was very curious to know the truth. When I read this chapter and actually gave this situation some thought, there were actually two methods that I used to come to the solution that I came to. The first method I used was step 2 and that was just simply talk with people who were familiar with the problem. I sat down with a mutual friend of ours one day and I told her that I had my doubts as to whether or not I was really the father of her daughter. Fortunately for me, this mutual friend is totally unbiased towards either of us and she revealed some valuable information to me and also gave me some priceless...
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...SEMINAR PAPER Creative Techniques for Problem Solving Korbinian Dennerlein H0954189 Strategy, Innovation & Management Control Vienna University of Economics and Business Course: 5876 Personal skills -‐ Problem solving Instructor: Desislava Vacheva (BSc.MSc.) Korbinian Dennerlein H0954189 CREATIVE TECHNIQUES Innovation and creativity foster and generate a crucial resource in today’s constantly changing business environment. It is essential to handle this resource carefully and to act target oriented in order to gain a sustainable competitive advantage. Nevertheless, it is important not to lose focus on the core business and to keep the balance between exploitation and exploration. Therefore, it is important to apply creativity in the right way. This application should preserve the stable and working organization from being too chaotic. A general way to divide the various approaches is to cluster them into divergent and convergent techniques. Divergent techniques aim at generating a high number of ideas in order to have a wide range of possible solutions to choose from. In comparison, convergent techniques deal with a certain problem and search step-by-step for a single right solution.1 In the beginning of this paper I want to explain one divergent concept in...
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...Solving Problems with the Creative Process Throughout the times of our lives we are all subjected to problems or issues that we must deal with. Some are things that occur to us that we need to fix, while others occur around us that we wonder how the outcome could be different. The key to handling problems and issues is how and in what way we handle them. Being a critical and creative thinker, while implementing the steps of the creative process, can make a world of difference in the outcome of what we are handling or a change in the way that others look at the problem or issue in the future. Not only making things different for ourselves but also changing things for others around the country or even across the world. There are four stages to the creative process: searching for challenges, expressing the particular problem or issue, investigating it, and producing a range of ideas. In the first stage you are meeting challenges in an imaginative, original, and effective way. While searching for challenges you need to ensure that you are not looking at one specific time, but that you are constantly on the lookout for challenges. It’s importance is reflected in the fact that you can be creative only in response to the challenges that you perceive (Ruggiero, 2009.) There are six techniques that can be helpful to you in this stage: be observant, look for imperfections in things, note your own and other dissatisfactions, search for causes, be sensitive to implications...
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...The benefit of creative problem solving skills Creative problem-solving skill is not just a brainstorming, but it is a distinct process that can help us from problem definition to applying new solutions to a problems or approach a problem in imaginative way. Creative problem solving skills help us to flex our minds, redefine the problems that we faced, find path-breaking ideas and take suitable solutions after that. It’s all about overcoming our mind’s conceptual blocks and finding numerous solutions to solve problems that we face. Everybody can get advantages from having creative problem solving skills whether for individual or organization. When we all facing problems on daily, some of these problems are more severe or complicated than others. It would be delightful to have the competence to solve all problems efficiently without trouble, unfortunately there is no only one way that can solved all problems. One of the most significant characteristics of the creative problem solving process is turns a problem into an occasion to improve the organization. Rather than just depend on on out-of-date ideas to overcome a problem, the creative approach inspires people to join in a dynamic setting which encourages new ideas and methods. Creative problem solving skills is very significant in an organization because it can uses for attaining excellent performance in most of the jobs. The term of “problem" simply refers to any incongruity between the current situation and a desired future...
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...Creative problem-solving styles in the USA and Japan [pic] The Authors Paul Herbig, Texas A&M International University, Laredo, Texas, USA, and Laurence Jacobs, University of Hawaii at Manoa, Honolulu, Hawaii Abstract Explores the cultural differences between Japan and the USA as they influence in the practice of creativity. Western logic reflects its Cartesian heritage of a clear, linear path of reasoning or the “scientific method”. The western approach to creativity is innovation through sponteneous originality. The Japanese approach, by contrast, is through the adaptive process. Implementing the innovation for effective production and marketing is their greatest strength. Japanese value the consensual more than differences. Proposes that US-Japanese partnerships would be the merging of opposites, the perfect complement of two diameterically opposite ways of creative thinking. If these partnerships are properly conceived and implemented, a highly efficient combine would result. Article Type: Conceptual Paper Keyword(s): Creativity; Japan; Methods; USA. Journal: International Marketing Review Volume: 13 Number: 2 Year: 1996 pp: 63-71 Copyright © MCB UP Ltd ISSN: 0265-1335 Creativity may be the most important tool in a marketer’s arsenal. Without creativity, the firm becomes predictable. The predictable firm may be at a competitive disadvantage. Creativity goes further than creative...
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...Creative Thinking Skills Creativity is essentially not a knowledge or a science branch. Instead it is a skill that may be improved through various methods. Amabile (1983) has reserved studies showing that the same factor that stimulate intrinsic motivation also simulate creativity. Brownd Walter (1983- 1993) discuss problem posing strategies for determining what a problem really is or presenting problem succinctly for solution as a basis for creative-problem solving. The very act of generating solutions to problems requires the creative process of going beyond previously learned concepts and rules. Creativity involves divergent and convergent thinking to produce new ideas (Crowl et al., 1997). Its place in the network of higher order thinking...
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...Management Managing Change and Innovation Geronimo L. Jamisola II MBE-TEP PLM Learning Objectives At the end of this presentation, you should be able to answer the following questions: • What factors create the need for change? • Is change a continual or occasional process ? • How do organizations manage change and resistance to change? • What are some current issues in managing change? • How to make change successful? • What is innovation and how does it occur in organizations? • How do organizations stimulate innovation? What is Organizational Change? • Organizational Change – Any alterations in the people, structure, or technology of an organization • Characteristics of Change – Is constant yet varies in degree and direction – Produces uncertainty yet is not completely unpredictable – Creates both threats and opportunities • Managing change is an integral part of every manager’s job Forces For Change • External forces – Changing consumer needs and wants – New Governmental laws and regulations – Changing Technology – Labour markets shifts – Economic and social changes • Internal Forces – New organizational strategy – Change in composition of Workforce – New equipment – Changing Employee attitudes – Compensation and benefits Two Views of the Change Process • The Calm Waters Metaphor – Kurt Lewin: Change is a break in the organization’s equilibrium state. 3 Step Change Process (see exhibit 1): • Unfreezing the status quo • Changing to a new state • Refreezing to make...
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...see it is creativity and problem solving. Thinking outside the normal realm of everyday life whether as an individual or an organization. Innovation is about addressing issues and challenges and brainstorming for new ways to grow as individuals. Innovation takes chaos and turns it into order. Creativity is a thought in our minds and taking that thought and improving on something that already exist or an idea of something new. Invention is taking that creative idea and put it into form that can be used. Innovation is taking this idea or product/idea to the market. Creativity consultant Joyce Wycoff (1991) defines creativity as "new and useful". Creativity is the act of "seeing things that everyone around us sees while making connections that no one else has made." (p. 22). Inventions are new to the world, never seen before or to put it into a better perspective, to discover something new. Nevertheless, innovation is about changing or improving something or some would say ideas to improve the quality of life or business. For example, the phone was an invention where cell phones are an innovation. In some form, creativity, invention and innovation work together to bring the idea/product to life. With the changes that have taken place over the last century, Organization has had to face the realization that in order to move to the next level in a world where competition is everything, you have to embrace a creative way to solve problems. Diversity has become...
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...production of wastes that includes greenhouse gas emission. These impacts can also be regard as direct, through the use of water, energy, and land, or indirect, through the production and distribution of goods and services that household consumes. There is evidence that our way of living and the direction of the development in today’s society are not considered ecologically sustainable. This essay is about exploring how we can use creative thinking to find a sustainable solution to a problem that we are currently facing, which is Climate Change. By applying the Osborn’s (1979) Creative Problem-Solving-process, together with creative thinking tools, this essay explore the way’s that we as an individual can come up with to reduce our consumption and change our habits to achieve a significant sustainable reduction in our personal energy use .This is achieved by identifying a problem, then generating ideas, then evaluating the potential solution the problem. The first step to Osborn’s (1979) CPSP is the fact-finding, which acquire us to identify the problem, and present fact about it for supporting. Individual demand for the energy is increasing day-by-day; there are many causes for it e.g. IT appliances, production and preparation of food and clothing demands, using big cars rather than fuel efficient ones. Than through my further research I found out that many cities are suffering from water restriction, air pollution, and the loss of their productive land, and open space and habitat’s...
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...his research paper focuses on the integration of creative problem solving process and how it affects the academic performance of the students. Its primary purpose is to introduce new strategies into the realm of teaching that is both effective and interactive. This paper also made use of a quasi experimental design where two classes were selected, one as the experimental group and the other as control group. After more than two weeks of treatment, it was found out that creative problem solving has made a significant difference in the performance of both groups most especially to the experimental group where creative problem solving process was used. It was very evident in the result of the pretest and posttest results. This would simply imply that teacher centered learning concept or commonly known as traditional concept may still be effective but integrating creative problem solving is also very advisable since we are in an age of paradigm shift. This paper would be of great help to teachers for it will foster new kind of learning and to the students for it will address the concept of diversity of learners. Introduction Teaching offers a bright and rewarding career for those who can meet the intellectual and social challenges of the job. In our society teachers are given professional status as experts and professionals. They are expected to use “best practice to help students learn essential skills and attitudes. It is no longer sufficient for teachers to be warm and loving...
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...development is the storming stage. This stage is characterized by a bid for power. Each group member is wondering whether or not he or she will be respected and this plays out in competition, tension and disunity. Relationships become strained and differences become uncomfortable. The leader is challenged for control. The third stage is the norming stage. In the norming stage, the group has begun to be effective. The focus of each individual is on "how can I help the group?" Because of this, there is increased cohesion and more collaboration. The fourth stage is the performing stage. At this point, the group is asking "How can we do our best?" and is filled with enthusiasm and focused on creative problem solving. Characteristics include harmony, productivity, effective problem-solving and full development of the potential of the group and the individuals in the group. Adjourning is the last stage and is the break-up of the group, hopefully when the task is completed successfully, its purpose fulfilled; everyone can move on to new things, feeling good about what's been achieved. The group is in the storming stage at this point of the case study. When Mike showed up at the lunch table thinking that the other members were...
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