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Demonstrative Communication
Tom Johnson
BCOM/275
October 7, 2013
Sally Walters

Demonstrative Communication

Demonstrative Communication can be summed up as a non-verbal communication which includes facial expressions, body language and the use of signs to communicate. Non-verbal can be such things as eye contact or tone of voice. Body language is very useful communication by giving a facial expression or certain types of body posture. Signs can be used to tell someone to stop or be quite. “Communication is an exchange of information via verbal or written messages and is the process of sending and receiving messages.”
(Communication.2010: Cheesebro. And Rios, 2010). For any communication to take place there must be a sender and a receiver. Without a sender and receiver there can be no communication between two parties. Communication is an integral part of my job at UPS. There is communication between employees, supervisors and the management team. One prime example I can think of that has happened at work was between me and another co-worker a few years back. I walked into work and said good morning to everyone like I do everyday. One co-worker wasn’t there yet so as soon as she walked in I gave her a big smile and her reaction was a nasty little frown. Considering I was the sender, the smile was a way of communicating to my co-worker that it was nice to see them. It was a positive affirmation of how are you doing today. The response I got from the receiver was a negative one in which I got a nasty looking frown and smirk, no words were necessary with the look I got. I was a little shocked cause I hadn’t done anything to them to warrant that look. My morning smile was effective on everyone accept my one co-worker whom my morning smile was ineffective and not received very well. My co-workers nasty little frown and

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