...Review the criteria for selecting off-the-shelf software presented in this chapter. Use your experience and imagination and describe other criteria that are or might be used to select off-the-shelf software in the real world. For each new criterion, explain how its use might be functional (i.e., it is useful to use this criterion), dysfunctional, or both. The book states the criteria for off-the-shelf software as: Cost, Functionality, Vendor Support, Viability of Vendor, Flexibility, Documentation, Response Time and Ease of Installation. The only other criteria I could come up with it Ease of Use. When you are trying to pick out a software package the is an off-the-shelf type, you want to make sure that your employees will be able to use the software with as little issues as possible. If they are already using a software package, you may want to find another one that is similar so the transition does not take as long and the employees may have a better starting understanding of the chosen software. 3. In the section on choosing off-the-shelf software, eight criteria are proposed for evaluating alternative packages. Suppose the choice was between alternative custom software developers rather than prewritten packages. What criteria would be appropriate to select and compare among competing bidders for custom development of an application? Define each of these criteria. When determining which software developer to go with, you would want to follow the same criteria as with...
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...) Chapter 2 The Origins of Software 1) Hardware manufacturers are one source of software. Answer: TRUE Diff: 2 Page Ref: 33 2) The first administrative information system was General Electric's payroll system. Answer: TRUE Diff: 2 Page Ref: 30 3) Internal corporate information systems departments now spend a smaller portion of their time and effort on developing systems from scratch. Answer: TRUE Diff: 1 Page Ref: 30 4) Third-party sourcing is the practice of turning over responsibility of some to all of an organization's information systems applications and operations to an outside firm. Answer: FALSE Diff: 2 Page Ref: 30 5) Outsourcing is an alternative analysts need to be aware of. Answer: TRUE Diff: 1 Page Ref: 32 6) An organization may move to outsourcing for political reasons. Answer: TRUE Diff: 1 Page Ref: 31 7) Reducing time to market is one reason for outsourcing. Answer: TRUE Diff: 2 Page Ref: 31 8) Hiring a company to run your applications on your own computers is an example of outsourcing. Answer: TRUE Diff: 2 Page Ref: 31 9) A company may consider outsourcing if it feels that its core mission does not involve managing an information systems unit and that it might achieve more effective computing by turning over all of its operations to a more experienced, computer-oriented company. Answer: TRUE Diff: 2 Page Ref: 31 10) Based on 2007 total revenues, the number one global software company is Microsoft. Answer:...
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...Design Trade-Off Approach “ Kudler Fine Foods has experienced significant growth and is now focused on expanding the services, improving the efficiency of its operations and increasing the consumer purchase cycle as a means to increasing the loyalty and profitability of its consumers” (Apollo Group, 2015, p. 1). “Kudler’s new initiative is tracking purchase behavior at the individual customer level and providing high value incentives through a partnership with a loyalty points program” (Apollo Group, 2015, p. 2). Cost, schedule, and performance are three factors that will determine the approach to take concerning the system to be implemented. When using the following criteria for choosing off-the-shelf software and hardware products, it should include the following: * Cost of all project materials, logistics, and support during installation and there-after, training of new system to employees and management. * Functionality proposed system components * Vendor logistics and support * Flexibility of the use and ability to adapt to new needs later as the KFF needs arises. * Documentation * Response time * Emergency plan for issues to arise * Ease of installation * Testing of installed system * Finalize system operations Requests for proposals (RFP) are a...
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...Management Individual Assignment Technology & Information Management Individual Assignment Introduction Furntown is in the business of furniture manufacturing and sales. The organisation is currently considering implementing a mobile application for customers. With this new software application problem comes the question on whether to build or buy. The acquisition decision is a difficult one due to many competing interests and the different factors that affect the decision. This report aims to highlight the differences between the build and buy decision by providing an outline of the advantages and disadvantages which are inherent of each and finally deliver a recommendation for the course of action that will be best for Furntown. The organization choosing the build or buy criteria would make such a choice depending on the size of the business, the complexity of its structure, the demands of its service and how its rendered. Applications differ in use according to how they are built to suit the organizations catered for. Small organizations usually use standardized commercially built software as they work efficiently for their model whereas bigger and more developed ones need specific software uniquely made for them to cater for the complex and more demanding models they serve. A budget of any organization also forms a fundamental basis from which this choice can be made. Buying an Application from commercial vendors is more cost effective than building one as thorough...
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...process successful. Comprehend the ethical, global and security challenges while implementing an ERP system, as well as get an overview of ERP vendors and industry trends. CHAPTER OUTLINE: I. II. III. IV. V. Opening Case: Hershey’s Enterprise 21 Project Preview a) Enterprise Systems in Organizations b) Information Silos and Systems Integration c) Enterprise Resource Planning (ERP) Systems Enterprise Resource Planning Systems a) What is an ERP? b) Evolution of ERP c) Business Process and ERP d) ERP System Components e) ERP Architecture f) e-Business and ERP g) Benefits and Limitations of ERP ERP Implementation a) Business Process Management b) ERP Life Cycle c) ERP Implementation Strategies d) Software and Vendor Selection e) Operations and Post-Implementation People and Organization a) Project Management b) Role of Consultants c) Change Management d) Business Process Reengineering e) Global,...
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...U9 Assignment of Software Engineering Homework-1 Submitted by: Submitted To: Name: Abhishek Mr. Amandeep sir Section: E - 3004 Roll_No: RE3004B58 Group : 2 Part – A Q1: Take a suitable example to develop a software and implement the waterfall Model technique in it to develop the software ? Ans: The waterfall model shows a process, where developers are to follow these phases in order: 1. Requirements specification (Requirements analysis) 2. Software Design 3. Integration 4. Testing (or Validation) 5. Deployment (or Installation) 6. Maintenance In a strict Waterfall model, after each phase is finished, it proceeds to the next one. Reviews may occur before moving to the next phase which allows for the possibility of changes (which may involve a formal change control process). Reviews may also be employed to ensure that the phase is indeed complete; the phase completion criteria are often referred to as a "gate" that the project must pass through to move to the next phase. Waterfall discourages revisiting and revising any prior phase once it's complete. This "inflexibility" in a pure Waterfall model has been a source of criticism by supporters of other more "flexible" models. The waterfall model proceeds from one phase to the next in a sequential manner...
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...Exam Name___________________________________ MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. 1) The phase of the SDLC in which an information system is systematically repaired and improved is referred to as: 1) _______ A) maintenance B) implementation C) physical repair D) analysis 2) Which of the following is a true statement about RAD? 2) _______ A) RAD requires moderate user involvement. B) The bulk of the work in RAD takes place in the requirements planning phase. C) The focus of RAD is on system integration. D) The emphasis in RAD is generally less on the sequence and structure of processes in the life cycle and more on doing different tasks in parallel with each other and on using prototyping extensively. 3) Which of the following are deliverables for the analysis phase? 3) _______ A) code, documentation, training procedures, and support capabilities B) functional, detailed specifications of all system elements C) description of current system and where problems and opportunities are with a general recommendation on how to fix, enhance, or replace current system D) priorities for systems and projects; an architecture for data, networks, and selection hardware, and IS management are the result of associated systems 4) The traditional methodology used to develop, maintain, and replace...
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...Information Systems 7 1.1 Defining Data and Information 7 1.2 Defining Systems 8 1.3 Defining Information Systems 8 1.4 Business Information Systems 8 1.5 Types of business information system 9 2 Hardware 10 2.1 Input devices 10 2.2 Central Processing Unit (CPU) 10 2.3 Internal and External Memory 10 2.4 Output devices 10 2.5 Major categories of computers 11 3 Software 12 3.1 Systems software 12 3.2 Application software 13 The next step for top-performing graduates Masters in Management Designed for high-achieving graduates across all disciplines, London Business School’s Masters in Management provides specific and tangible foundations for a successful career in business. This 12-month, full-time programme is a business qualification with impact. In 2010, our MiM employment rate was 95% within 3 months of graduation*; the majority of graduates choosing to work in consulting or financial services. As well as a renowned qualification from a world-class business school, you also gain access to the School’s network of more than 34,000 global alumni – a community that offers support and opportunities throughout your career. For more information visit www.london.edu/mm, email mim@london.edu or give us a call on +44 (0)20 7000 7573. * Figures taken from London Business School’s Masters in Management 2010...
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...CHAPTER ONE 1.0 INTRODUCTION Accounting software packages have become common place for many organizations in recording business transactions, preparing financial statements and analyzing operations. Accounting software has freed accountants from the manual recording and presentation of financial data. By using accounting software, financial transactions would be recorded more quickly and accurately at a relatively low cost. Moreover, accounting software packages increased overall operational effectiveness by improving both the quantity and quality of management information available (Collins, 1999; Fisher and Fisher, 2001; and Abu-Musa, 2004). Years ago, when personal computers were just coming into their own, accounting software was relatively simple. Its single function was to automate the task of double-entry accounting and produce a straightforward balance sheet. As computers became more robust and integrated databases standardized, accounting software developers added more functions-including cost accounting, manufacturing resource planning, customer resource management, human resources, and payroll (Jones, 2002). Mattingly (2001) stated that choosing the right accounting software is becoming more difficult as the software market becomes increasingly fragmented. In many cases, more product information makes decision-making more difficult rather than less. The risks of leaping into an expensive purchase decision are hard to assess. Collins (1999) also confirmed...
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...well as external customers. That is why flexibility, adaptability and cost cutting are main reasons that are pushing increasingly more companies to adopt Open Source Enterprise Resource Planning (ERP) systems. The main objective of this study is to see whether open source ERP can satisfy the need of large organization as well as small and medium enterprises. Open source ERP systems are often targeted to enterprises whose requirements are not covered by standard software. Similar circumstances apply to organizations that need continuous adaption of the software to changing processes and needs. In this work the suitability of current open source ERP systems for these enterprises will be examined. It provides sufficient information for a small or medium enterprise to choose a flexible and adaptable open source ERP system. Starting from the question which opportunities a company has to support its processes with IT, the advantages of flexible systems are elaborated. Besides the focus on flexibility, open source specific criteria for support, continuity...
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...of Task 10 Exchanging Information with External Bodies 10 Chapter 3: Types of ICT system 12 Common Ict Systems 12 Legacy Systems 12 Back office systems 12 Day-to-day working systems 13 Management Information Systems 13 Enterprise resource planning systems 13 Customer Relationship Management Systems 13 Decision Support Systems 14 Ecommerce systems 14 Chapter 4: Managing ICT 15 Organisation Size 15 Information Flow 15 ICT management and business strategy 15 Chapter 5 ICT Strategy 16 Factors Influencing a Strategy 16 Managing Information Assets over time 16 The Need for a Corporate Strategy 17 Upgrading Hardware & software 17 Standards 17 Chapter 6: ICT Policies 18 Ict Training Policy 18 ICT security Policy 18 ICT procurement Policy 19 Chapter 7: Legislation 20 Impact of Legislation on ICT policies 20 Developed Legislation 20 Copyright Designs and Patent Act 1988 21 Software theft 21 Health and Safety Legislation 21 Freedom of Information Act 21 Chapter 8: Developing ICT Solutions 22 Factors Contributing to a Successful Development 22 Factors that Contribute to an unsuccessful Development 22 Chapter 9: Developing Methods 23 Systems Development Life Cycle 23 The Need for Systematic Formal Methods: Project Management 24 Development Methodologies 25 Chapter 10: Techniques & Tools...
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... Roll-2-26-12-05-032 Acknowledgement We offer our heartfelt thanks to Almighty Allah who has given us strength and the knowledge to complete this Selling system of Beximco pharmaceuticals project. Thanks to NCC education that enable us to gain such a valuable education like information technology. Thanks to DIIT that begins such education within our bounds. We express our sincere thanks to Shamsuddin Ahmed Lecturer of DIIT who has shown deep interest in our throughout and helped us with his rich and varied experience and co-ordination in various ways. And specially also thanks to our faculty Manna Sir, Mustafizur Rahman Sir. We have learned a lot while developing the software. This knowledge will help us enormously in future. Abstract The project we have undertaken is a part of NCC’s International Advance Diploma in Computer Studies curriculum and it is a major part of our studies. The project is being developed for selling system of Beximco pharmaceuticals project and we are computerizing their product and sales management system. We have gone there to investigate existing system and take interviews of the concerned personnel. This departmental store has been performing all its tasks manually and it is facing problems with the selling system. The company is interested to computerize their selling system. We have followed the waterfall model for developing. ...
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...Assignment 2 KPMG Melbourne Pty Ltd. CRM system Proposal Group 2 MICHELLE ZHAN PING LIEW PHANINDER KUMAR EMANI DUY NGUYEN SATYANARAYANA RAMAVATH UCHINI SENEVIRATNE Table of Contents Executive Summary 2 1. Project background 3 2. Drivers for change 3 3. Objectives 3 4. Selecting CRM solution 3 4.1 CRM package evaluation criteria 3 4.2 Vendor selection 4 4.2.1 Creating list of vendors 4 4.2.2 Selecting vendor 4 4.2.3 Recommendation 5 5. High level project plan 5 5.1 Introduction and Objectives of the Project Plan 5 5.1.1 Overview of the Organization 5 5.1.2 Current Situation and Problem 5 5.2 Goals and Objectives 6 5.3 Project Scope 6 5.3.1 Product Description 6 5.3.2 Project deliverables 6 5.4 Project Schedule 7 5.5 Project Budget 7 6. Critical success factors 8 7. Risks and recommended responses 8 7.1 Risk Analysis 8 7.2 Strategies for mitigating risks 9 8. Overview of costs 10 9. Benefits 11 10. Cost Benefit Analysis 11 11. Change Management Strategy 12 12. Communication Plan 13 13. Summary 14 14. Recommendation 15 15. Appendices 15 15.1 Figure 4.1: Detailed CRM package evaluation criteria and questions 16 15.2 Figure 4.2: Scoring of detailed requirements of 3 CRM packages 17 15.3 Figure 5.1: Detailed project schedule 22 15.4 Figure 7.1: Risk analysis table 23 15.5 Figure 9.1: List of benefits 24 15.6 Figure 10.1: Cost benefit analysis 25 Executive Summary This report provides an analysis and evaluation to the Executive...
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...Frequent Shopper Program Robert Furmanek BSA 375 July 15, 2013 Karen G. Knox Kudler Fine Foods Project Charter Prepared: June 20, 2013 Project Name: Service Request SR-kf-013 Project Manager: Kathy Kudler Customer: Kudler Fine Foods Project Sponsor: Kathy Kudler Project Start / End (projected :) Project Overview Service Request Sr-kf-013 is the implementation of a Frequent Shopper Program at Kudler Fine Foods. The information system created will collect information of every purchase of a loyal customer, keep track of their purchases, and provide point systems for loyal customers to receive a discount on certain items. Objectives Kudler Fine Foods (KFF) was established in 1998 by Kathy Kudler. Kudler is based in southern California and offers a wide array of high-end food products and wines. Kudler has currently three locations (La Jolla, California, Encinitas, California, and Del Mar, California. KFF is interested in development of a project request for a frequent shoppers rewards program (SR-kf-013) that consists of a brand new system that will track their customer’s purchases through a frequent shopper program. This new tracking system will award Kudler’s valued customers with loyalty points that can be redeemed for sale incentives made through the company and its partnership with a variety...
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...McMann Cars Corp. PART I Identification and prioritisation of the problems facing the organisation. A rationale/justification needs to accompany your identification of problems. Your analysis should examine the major issues or problems currently facing the situation. Based on the evidence supplied in this part, we identified that the organisation is facing six problems effecting directly to business, those issues are communication, data management, security and fragmentation network operation system, supply chain management, obsolescence system, and weather forecasting. Communication issues This is the prioritisation problem faced by the company, there are a plenty of issues which the organisation is facing within this trouble. The very first complication is the geographical dispersion of offices in Europe countries, so that senior managers have to travel around divisions to communicate directly. As a consequence, money and time are being spent inefficiently. In addition, the lack of good intranet with compatible email system is also suffering to internal communication: current systems are introducing unnecessary redundancy which offers incoherent association with other branches. Furthermore, the status of real-time correspondence is not supporting effectively in connecting with suppliers and sub-contractors, this leads to the problem of missing project timeline. Obsolescence systems issues The loss and corruption of data has been experiencing during a period...
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