Crosby Medal

In: Philosophy and Psychology

Submitted By jamesbond
Words 1576
Pages 7
Crosby Medal
Quality Paper
By
Conrad A. Joseph Jr.
Introduction:
“The Crosby Medal is presented to the individual who has authored a distinguished book contributing significantly to the extension of the philosophy and application of the principles, methods, or techniques of quality management.” (“Crosby medal,”). For one to understand the Crosby Medal, we must first explain how it came into existence and the person behind this distinguished honor. Philip Bayard Crosby, a philosopher and practitioner of quality, is also the man whom the medal is named after. Philip B. Crosby came to be known as the person, who developed the “Zero Defects” concept for quality, while working at Martin Marietta in the 50’s. Crosby wrote a book on his concept while at the same time preaching his concept to any corporation that is willing to listen and learn. He did this at a time when the United States was losing the global market to the Japanese right after the great world war. Crosby wrote several books which have been translated into 17 different languages worldwide. Philip B. Crosby, an author, businessman, philosopher, teacher and even a practitioner of quality.

History: Philip Bayard Crosby was born in Wheeling, West Virginia on June 18, 1926. Crosby was the son of a podiatrist. Shortly after finishing high school, Crosby joined the ranks of the Navy and became a hospital corpsman. After completing his tour of duty, Crosby entered Ohio college of Podiatric Medicine in Cleveland to follow in his fathers footsteps. Crosby practice podiatry with his father right after graduation back in Wheeling. Fortunately for us, podiatry was not his calling and soon after he left that field and joined the Crosley Corporation in 1952 as a junior electric test technician. In 1955, he went to work for the Bendix Corporation as a reliability technician. While working at…...

Similar Documents

Transportation Corp Medal of Honor Recipient

...SGT. Leo J. Powers During World War II Leo J. Powers became the first of four recipients in the Transportation Branch whom received the Congressional Medal of Honor, which is rewarded to military officials who are characterized by evident heroism and audaciousness in the line of duty. Powers was born on April 5th, 1909 in the city of Anselmo, Nebraska. In his thirties, he developed an acute foot problem and trained to become an Army mechanic. Soon after, he left for the frontlines of Italy, during World War II. (Tribune Staff, 1945) In September 1942, he joined the United States Army from Alder Gulch, Montana, and within two years, he became part of the 133rd Infantry Regiment, 34th Infantry Division. At that time, he was a Private First Class in his unit. During the time of World War II, Powers as a Private First Class in the 34th Infantry Division, his unit was designated on the main enemy point the Northwest of Cassino, Italy to incarcerate the Hill 175 that was occupied by the Germans. It was anticipated that the enemy could be at the minimum of 50 soldiers with the power of machine guns. They were located in three pill boxes and mortar fire stationed behind the hill. Their power of fire helped them to undermine the attackers and cause eight deaths. Pfc. Powers’ unit was in a position that they could not precede, however, Powers initiated singly amidst terrible fire. He crept frontward to attack one of the enemies’ pill boxes that he had witnessed. With......

Words: 931 - Pages: 4

Crosby Manufacturing Corporation

...Professor: April 30, 2013 As evident in the case by Morris (2012), the three main skills discussed include communication skills, employee motivation and job interest. Morris (2012) indicates that Aston is complaining on the fact that his workers are clearly not motivated to do their work, and that by around 4 O’clock, a huge number of the staff are quick to clear their desks and vacate the office premises. This is a clear suggestion of the fact that the employees are not contented with their jobs at all and that most them wish to be out in the towns as disparate to the office premises. In such a case, it is clear that the employees are not interested in the job at all. To make matters shoddier, Morris (2012) indicates that at times the employees do not turn up for afternoon meetings for claims that they would miss their car pools. Aston is then forced to schedule morning meetings. Secondly, Aston seems not to come up with a method to make sure his employees to communicate with him (Morris, 2012). At most times, the employees presume that they are conversant with everything and are not interested in the job at all. This may also recount to the fact that a great proportion of them are aged, and are not weary of the fact that Aston will be their boss for the longest time ever (Morris, 2012). Thirdly, the employees have no interest in their job. Morris (2012) give an example of when Aston had scheduled a test, and the customer’s......

Words: 921 - Pages: 4

Crosby Manufacturing Corporation

...The Reluctant Worker Cherry Barksdale BUS375 Project Management Professor McKenzie Strayer University July 28, 2013 Identify and analyze three of the core skills that were at play in the case of the reluctant workers, referencing the ten skills described in Chapter 4. Tim Aston was a young eager employee that knew what job he wanted and went after it. Apparently he did everything he knew to do to qualify for this job on paper. One thing he did not anticipate on was the different personalities that he had to deal with. Not that he was a bad project manager himself, but the three core skills he needed at this time was something that is developed over time. Team building, leadership and conflict resolution became very important with this project. Not that this was not in his training but he probably never had to use these core skill as the project manager in charge of his own team. ((Program Management 10th edition, Harold Kerzner Ph.D. p149) Team Building Skills In order for Tim to be successful with his team he must get to know them in a way that the conversation and interaction does not just occur when passing each other in the hallway, elevator or parking lot. Hopefully before his team was chosen he had the conversation with them about the dedication needed to complete the project. The importance of being committed to the project and maintaining an open communication with the team. Although Tim has to show that he is the program manager he also......

Words: 1027 - Pages: 5

Crosby vs Deming

...quality control through the use of statistical process control charts. While Deming’s theories supported quality control, his 14 points emphasized management’s responsibility for making quality improvements. (March, 1986) Philip Crosby is an American who promoted the phrases “zero defects” and “right first time”. Zero defects doesn’t mean mistakes never happen, rather that there is no allowable number of errors built into a product or process and that you get it right first time. (Crosby, 1989) Crosby also identified a 14-step quality process emphasizing management commitment, his philosophy focused on creating real change in organizations. He made the point, much like Deming, that if you spend money on quality, it is money that is well spent. Crosby found that leaders had to get employees’ conviction and commitment to change first before any support for change could occur. Similar to Joseph Juran’s cost-of-quality theory, Crosby discovered that quality could be measured by nonconformance costs or defects. In summary, Crosby’s quality philosophy supported top management participating in formal quality councils and providing continuous quality training for employees. (Crosby, 1989) Deming emphasized statistical tolls and quality control, while Crosby associated the costs of quality with zero defects. Crosby’s system could be seen as the best for most organizations. The characteristics are people do things right routinely, growth is profitable and steady,......

Words: 653 - Pages: 3

Deming, Juran, and Crosby

...tyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnm THE CONTRAST AND SIMILARITIES OF THE THREE QUALITY PIONEERS ORGANIZATIONAL LEADERSHIP 3200 11/1/201 LARRY PATTERSON SR.INSTRUCTOR: MICHELLE TAYLOR | In Organizational Leadership 3200, I had the pleasure of reading about Edwards Deming, Joseph Juran, and Phillip Crosby; three quality pioneers who shaped current thinking and practice. In my essay, I will discuss the contrasts of each pioneers contributions. Also, I will discuss concepts that make Edwards Deming, Joseph Juran, and Philip Crosby similar. Unlike Joseph Juran and Phillip Crosby, Edwards Deming was a statistics professor at New York University in the 1940s. He compiled a famous list or 14 points he believe were the prescription to achieve quality in an organization. In addition to the 14 points, Edwards Deming stressed the need to reduce variation in output, which can be accomplished by distinguishing between special causes of variation (correctable) and common causes of variation (random). As for Joseph Juran, what makes this pioneer different from Edwards Deming and Phillips Crosby was he put less emphasis on statistical method than Edwards Deming .Furthermore, Joseph Juran view quality as fitness-for – use. He also believed that roughly 80 percent defects are management controllable; thus, management has the responsibility to correct this deficiency. Juran describes quality management in terms of a trilogy consisting of......

Words: 543 - Pages: 3

Philip Crosby Philosophy

...Philip Crosby Philosophy Crosby said that quality is “conformance to requirements”. Let us define first the word conformance. Conformance is same as conformity, noun, it means to comply with the standards, rules, or laws that was set. If we follow a requirement that was given, then it is a quality. Crosby has basic principles that can result to a total quality management if it was observed. The 6 basic principles are (1) “Do It Right the First Time”, (2) “Zero Defects” and “Zero Defects Day”, (3) “Four Absolute of Quality”, (4) “Prevention Process”, (5) “Quality Vaccine”, and (6) “Six Cs”. We will only focus on the 3 principles that we will relate to the Uncle Cheffy. “Do It Right the First Time” In this principle he emphasize that to manage quality it is needed to be prevented rather than to be detected nor to be tested. In relation to our chosen business/service “Quality Vaccine” Crosby sees that the management needs to continuously “vaccinating” their employees to come up with a good quality that may also result in “Zero Defects”. Based on our understanding the management should continuously provide benefits and rewards to their employees. Most of the studies show that if the employees were given rewards they tend to be more productive and inspired. We know that if an employee is inspired, he knows what he’s doing and he will be efficient with less error. “Six Cs” Comprehension, Commitment, Competence, Communication, Correction and Continuance;......

Words: 619 - Pages: 3

Dorian Shainin Award Medal

...DORIAN SHAININ AWARD MEDAL Purpose and Background The Dorian Shainin Medal was established in 2004 by the American Society of Quality (ASQ) to honor a quality paradigm pioneer, consultant, engineer, author and college professor Dorian Shainin (September 26, 1914 - January 7, 2000)[i]. The medal is awarded to individuals that demonstrate an outstanding use of unique or creative applications of statistical techniques in the solving problems related to the quality of a product or service[ii]. The nomination forms for the first Shainin Medal were presented at the Annual Quality Congress (AQC) in Toronto May 24-26, 2004. Since then the nomination forms had been available online at the American Society of Quality website and forms must be submitted by October first in order to be nominated[iii]. The Dorian Shainin Medal is presented annually to members in our society for their contribution by solving design problem of a product or service through their creation development and promotion of quality function deployment as a methodology to relate customer needs with business requirements and technical capabilities[iv]. The award program was created by the American Society of Quality which is a global community of experts and leading authority on quality in all fields, organizations and industries. The American Society is well known and appreciated worldwide with 85,000 members who are lead by their responsibilities to improve their live by improving their workplaces.......

Words: 1469 - Pages: 6

Crosby Medal

...Crosby Medal Quality Paper By Conrad A. Joseph Jr. Introduction: “The Crosby Medal is presented to the individual who has authored a distinguished book contributing significantly to the extension of the philosophy and application of the principles, methods, or techniques of quality management.” (“Crosby medal,”). For one to understand the Crosby Medal, we must first explain how it came into existence and the person behind this distinguished honor. Philip Bayard Crosby, a philosopher and practitioner of quality, is also the man whom the medal is named after. Philip B. Crosby came to be known as the person, who developed the “Zero Defects” concept for quality, while working at Martin Marietta in the 50’s. Crosby wrote a book on his concept while at the same time preaching his concept to any corporation that is willing to listen and learn. He did this at a time when the United States was losing the global market to the Japanese right after the great world war. Crosby wrote several books which have been translated into 17 different languages worldwide. Philip B. Crosby, an author, businessman, philosopher, teacher and even a practitioner of quality. History: Philip Bayard Crosby was born in Wheeling, West Virginia on June 18, 1926. Crosby was the son of a podiatrist. Shortly after finishing high school, Crosby joined the ranks of the Navy and became a hospital corpsman. After completing his tour of duty, Crosby entered Ohio college of Podiatric Medicine in......

Words: 1576 - Pages: 7

Crosby

...CROSBY MANUFACTURING CORPORATION Q1 : Crosby Manufacturing was a $250-million-a-year electronics component manufacturing firm in 2005, at which time Wilfred “Willy” Livingston became president. His first major act was to reorganize the 700 employees into a modified matrix structure. This reorganization was the first step in Livingston’s long-range plan to obtain large government contracts. The matrix provided the customer focal point policy that government agencies prefer. After three years, the matrix seemed to be working. Now they could begin the second phase, an improved MCCS policy. Livingston believe that they need to replace their own computers with advanced ones to meet the competition , he says" In order for us to grow, we’ll have to develop capabilities for keeping two or even three different sets of books for our customers In order for us to grow, we’ll have to develop capabilities for keeping two or even three different sets of books for our customers " MIS Manager Prepared a feasibility study for the project and contact with EDP Manager in order to determine the cost ,after that Livingston: “Because of the importance of this project, I’m going to violate our normal structure and appoint Tim Emary from our planning group as project leader ,he is from planning group knowing little about computers but he does know how to lay out a schedule and get the job done. Q2:  Livingston did a critical mistake by choosing a project leader from another department, and......

Words: 287 - Pages: 2

Crosby Manufacturing Corporation

...552 NETWORK SCHEDULING TECHNIQUES CASE STUDY CROSBY MANUFACTURING CORPORATION “I’ve called this meeting to resolve a major problem with our management cost and control system (MCCS),” remarked Wilfred Livingston, president. “We’re having one hell of a time trying to meet competition with our antiquated MCCS reporting procedures. Last year we were considered nonresponsive to three large government contracts because we could not adhere to the customer’s financial reporting requirements. The government has recently shown a renewed interest in Crosby Manufacturing Corporation. If we can computerize our project financial reporting procedure, we’ll be in great shape to meet the competition head-on. The customer might even waive the financial reporting requirements if we show our immediate intent to convert.” Crosby Manufacturing was a $250-million-a-year electronics component manufacturing firm in 2005, at which time Wilfred “Willy” Livingston became president. His first major act was to reorganize the 700 employees into a modified matrix structure. This reorganization was the first step in Livingston’s long-range plan to obtain large government contracts. The matrix provided the customer focal point policy that government agencies prefer. After three years, the matrix seemed to be working. Now they could begin the second phase, an improved MCCS policy. On October 20, 2007, Livingston called a meeting with department managers from project management, cost accounting, MIS,...

Words: 896 - Pages: 4

Medal of Honor

...We have all heard about the Medal of Honor, but how much do you really know about it. Yes it is the nation’s highest military award, but how about when it was established. Did you know that there are three different versions of the award one for the army, one for the air force, and one for the navy marines and coast guard? The history of our nation’s highest medal is deep with honor and self sacrifice. The origin of the Medal of Honor came about during the civil war. Iowa Senator James W. Grimes proposed a medal for individual valor, and was signed into law by President Abraham Lincoln on December 21, 1861. It was first turned down by Winfield Scott the Commanding General of the United States Army at that time, but it was first used in the Navy. Not far there after a different wording was made and the Army’s version was signed into law on July 12, 1862. The Medal of Honor has changed appearance from the time it was signed into law until now. When it was first created the familiar blue with stars that we see today was not there, in fact it was red white and blue resembling the flag, and nation’s colors. It wasn’t until 1904 for the army and 1912 for the navy that the ribbon was changed to resemble today’s Medal of Honor. The Air Force’s version has never changed from the time that it was created in 1965, and prior to that year airmen were award the army’s version. There are two ways a service member can be put in for the award. The first is by his or her chain of......

Words: 1475 - Pages: 6

Medal of Honor

...President has awarded more than 3,400 Medals of Honor to our nation's bravest Soldiers, Sailors, Airmen, Marines, and Coast Guardsmen since the decoration's creation in 1861. The Medal of Honor is awarded to those who show astonishing heroic events. This medal is the highest military decoration, there are about 3,456 recipients, 271 were Marines and 2 were double recipients. There are two ways a service member can be put in for the award. First, his/her chain of command can recommend them for nomination. Secondly, by nomination by a member of Congress. If the service member is nominated by a member of congress it has to be approved by a special act of congress. To begin, Out of the thousands of brave men that have receives the Medal of Honor, Dr. Mary Walker, from Louisville, Kentucky is the only female who has been awarded with the Medal of Honor. She was a doctor during the Civil War, helping all the wounded soldiers get back on their feet. With Dr. Mary Walker being the only female to receive the Medal of Honor, being the second female would be preeminent. jjdsklaijdaslkdjsaklakkkkkkkkkkkkkkkkkksssssssssssssssssssss ssssssssssssssssssssssssssssssssssssssssssssl;;;;;;;;;;;;;;;; The President has awarded more than 3,400 Medals of Honor to our nation's bravest Soldiers, Sailors, Airmen, Marines, and Coast Guardsmen since the decoration's creation in 1861. The Medal of Honor is awarded to those who show astonishing heroic events. This medal is the highest military......

Words: 387 - Pages: 2

Coast Guard Medal of Honor

...Medal Of Honor: Coast Guard On September 27, 1942 Douglas A. Munro volunteered to evacuate a detchment of Maries in Guadalcanal. He succeeded in safely extricating them and by doing so he was mortally wounded. He was born in Vancouver, Canada on Octerber 11, 1919. He graduated from the Cle Elum High School in 1937. He attended the Central Washington College of Education for a year and left to enlist in the United States Coast Guard in 1939. He had a great record as an enlisted man and was promoted rapidly to the rank of signalman, first class. In the engagement in which he gave his life, he played an important part, having been in charge of the original detachment of ten boats that had landed the Marines at the scene. Having landed them, and upon his return to the rally point he was told by the officer in charge that the conditions of the insertion point were not as exepected. The Marines were under attack from a large Japanese force and needed to be extracted. Munro volunteered to lead the boats back to the beach for the evacuation. He lead the boats in-shore under heavy enemy fire and proceeded to evacuate the marines still on the beach. Though the majority of the Marines had been loaded on the boats, but the remaining elements of the rear guard were having diffculty getting to the boats. He maneuvered himself and his boats into a postion to cover the last groups of men as they headed to the boat. In doing so he exposed himself to greater enemy fire and......

Words: 313 - Pages: 2

Crosby Corporation

...CROSBY CORPORATION Statement of Cash flow For the Year Ended December 31, 2008 Cash flows from operating activities: Net income (earnings after taxes)………………………………………………..$160,000 Adjustments to determine cash flow from operating activities: Add back depreciation………………………………..$150,000 Increase in accounts receivable………………………. (50,000) Increase in inventory…………………………………… (20,000) Decrease in prepaid expenses………………………… 20,000 Increase in accounts payable………………………… 190,000 Decrease in accrued expenses……………………….. (20,000) Total adjustments……………………………………………………………270,000 Net cash flows from operating activities……………………………………….. $430,000 Cash flows from investing activities: Increase in investments (long-term securities)……… (-10,000) Increase in plant and equipment…………………….. (400,000) Net cash flows from investing activities………………………………………. ($390,000) Cash flows from financing activities: Increase in bonds payable……………………………... $50,000 Preferred stock dividends paid…………………………. (10,000) Common stock dividends paid…………………………. (50,000) Net cash flows from financing activities………………………………………… (10,000) Net increase (decrease) in cash flows…………………………………………….... $30,000 28) Describe the general......

Words: 298 - Pages: 2

Crosby Manufacturing Corporation

...Crosby Manufacturing Corporation Week 8 Assignment Valencia Freeman Dr. Gregory Hart Project Management BUS375006VA016-1118-001 November 27, 2011 1. Compose a synopsis of the case, using a maximum of 120 words. Wilfred Livingston the president of Crosby Manufacturing Corporation had called a meeting with the department managers to resolve the problem they have with their management cost and control systems (MCCS). In order to update the current MCCS and to increase the company’s business base and growth Livingston wants to replace the present computer with more advanced model. They discuss about the feasibility study and the cost and time constraints to implement such a change. The EDP manager adds that they should also do evaluation of vendors besides the benchmarking tests. Livingston appoints Tim Emary, who is inexperienced, as the project leader of the planning group and gives a time line for the project to finish. 2. Discuss whether or not Livingston’s selection of Emary as project manager a mistake. We see in the case study that Crosby Manufacturing Corporation’s president, Livingston, appointed Tim Emary to be project manager over the management cost and control system project. While Emary is a capable......

Words: 1126 - Pages: 5