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Crosby

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CROSBY MANUFACTURING CORPORATION
Q1 : Crosby Manufacturing was a $250-million-a-year electronics component manufacturing firm in 2005, at which time Wilfred “Willy” Livingston became president. His first major act was to reorganize the 700 employees into a modified matrix structure. This reorganization was the first step in Livingston’s long-range plan to obtain large government contracts. The matrix provided the customer focal point policy that government agencies prefer. After three years, the matrix seemed to be working. Now they could begin the second phase, an improved MCCS policy.

Livingston believe that they need to replace their own computers with advanced ones to meet the competition , he says" In order for us to grow, we’ll have to develop capabilities for keeping two or even three different sets of books for our customers In order for us to grow, we’ll have to develop capabilities for keeping two or even three different sets of books for our customers "
MIS Manager Prepared a feasibility study for the project and contact with EDP Manager in order to determine the cost ,after that Livingston: “Because of the importance of this project, I’m going to violate our normal structure and appoint Tim Emary from our planning group as project leader ,he is from planning group knowing little about computers but he does know how to lay out a schedule and get the job done.
Q2: Livingston did a critical mistake by choosing a project leader from another department, and it is better for project leader to have special knowledge about the core of the project which is here the project about computer.
Q3 : may be the employees feel resentment to the new project manager for the hiring of outside the normal...

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