...C Cross-Cultural Communication Matrix Use the matrix to complete the country information. Write 3-4 sentences for each item. • Access the Business Around the World information by accessing http://www.mhhe.com/business/buscom/bcommonline/ • Select three regions of the world to research by clicking the map on the lower-left corner of the page. Select one country from each region you chose to research. Enter your final country selections into the matrix. The Web site provides you with a strong starting point. You may also want to perform a general Internet search to find additional information. • Include APA-formatted references on a separate page. The assignment is due in Week Three. |Cross-Cultural Communication | |Country |Preferred Communication Style |Nonverbal Communication Practices |Business Communication Norms |Strategies to Increase Cross-Cultural | | | | | |Communication | |Brazil |The official language of Brazil is |Brazilians will make assumptions about a |Brazilians do business with people, |Increasing cross-cultural...
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...of Science and Education Cross-Cultural Etiquette and Communication in Global Business: Toward a Strategic Framework for Managing Corporate Expansion Ephraim Okoro1 1 School of Business, Howard University, Washington, USA Correspondence: Ephraim A. Okoro, Department of Marketing, School of Business, Howard University, 2600–Sixth Street, NW, Washington, D.C. 20059, USA. Tel: 1-202-806-1545. E-mail: eaokoro@howard.edu Received: March 22, 2012 doi:10.5539/ijbm.v7n16p130 Abstract The expanding scope of business corporations in the first decade of the twenty-first century is drawing much scholarly attention, and the trend has been described as a fact of life that defies the stretch of human imagination. The concept of global economy has expanded consumer awareness, defined new standards and rules of operations, and increased the need for national and corporate interdependence. Multinational organizations are exploring opportunities around the world, demonstrating sensitivity towards cultural differences in order to gain from the proliferation and growth of international enterprise. Recent studies indicate that while some corporations compete successfully in the global marketplace, others have failed to sustain their competitive advantage because of cultural imperialism or inadequate acculturation of their managers on international assignment. Corporate analysts argued that the key to global business success depends on effective cross-cultural etiquette and global workforce...
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...International Journal of Economics and Finance www.ccsenet.org/ijef Cross-cultural Communication in Business Negotiations Liangguang Huang English Department, Zhenjiang Watercraft College of PLA Zhenjiang 212003, China E-mail: Blackhawk1975@126.com Abstract All communication is cultural -- it draws on ways we have learned to speak and give nonverbal messages. With the implementation of the Economic Reform and Opening policies, more and more Chinese companies do business with the foreigners. When negotiating with the delegates from different countries, cross-cultural communications play an important role. Culture differs from one another, which influences the style, the time, and the course of negotiations. If distorted, cross-cultural communications may weaken a company’s position in the market, prevent it from accomplishing its objectives, and ultimately lead to failure of negotiation. Keywords: Cross-culture, Cultural difference, Business negotiation, Negotiating style 1. Introduction As business has turned more and more to an integrated world market to meet its needs, the difficulties of communicating at a global level have become increasingly widespread. Still, in an increasingly competitive world economy, it is harder for the successful business venture to conduct business exclusively within the safe confines of a single domestic business environment. With the implementation of the Economic Reform and Opening policies, China’s national economy has made unprecedented...
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...Managing cross-cultural staff." ABSTRACT Cross-cultural communication in business is a feature of study that looks at how people from dissimilar backgrounds converse, in comparable and different ways among themselves, and how they handle to communicate crosswise with cultures. In this investigation we will try to find which are the problems and what ways can we find in order to manage better employees from around the world. The plan of the essay is to expand a better understanding of the key points that control cross-cultural communication and international staff managing . 1. INTRODUCTION Anthropology includes all aspects of human behaviors and ideas. Anthropologists study diverse cultures to be more compliant and accommodating, more appreciative and to improve our own culture. Culture influences the business setting and management practices of a country and helps appreciate the differences between countries, it is difficult to determine and shows significant dissimilarity inside a country .A cultural approach does not accommodate transform and tends towards stereotypes. Besides every country has its own position of competitive improvement in its politico-economic ,industrial relations ,training and other requirements for firms and workers in their dealings with the state and culture. The resultant 'varieties of capitalism in different countries mediate the influences of global economy and multinational practices (Armit and Shoemaker ,1993).There is a challenge...
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...Cross-Cultural Communication Matrix The Cross-Cultural Communication Matrix provides detailed information about various countries, in this assignment will find important elements that will be helpful for the acquisition of knowledge about different cultures around the world, countries that are spoken in this project are China, Ireland, and Argentina. Cross Cultural Communication | Country | Preferred communication style | Non-verbal communication practices | Business communication norms | Strategies to increase cross-cultural communication | China | In China, there are several languages and dialects, the most important are Mandarin and Cantonese, most of business people speak at least some English (Katz, 2008).Chinese is a family of closely related but mutually unintelligible languages. These languages are known variously as f¨¡ngy¨¢n (regional languages), dialects of Chinese or varieties of Chinese. In all over 1.2 billion people speak one or more varieties of Chinese. All varieties of Chinese belong to the Sino-Tibetan family of languages and each one has its own dialects and sub-dialects, which are more or less mutually intelligible (Kwintessential Ltd, 2010 ). | The Chinese converse while standing around three feet apart, gestures are usually very subtle, it is advisable to restrict the body language; non verbal communication is very important, touching , crossing legs should be avoid, and hand gestures while speaking can distract the audience, eye contact...
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...International Journal of Economics and Finance www.ccsenet.org/ijef Cross-cultural Communication in Business Negotiations Liangguang Huang English Department, Zhenjiang Watercraft College of PLA Zhenjiang 212003, China E-mail: Blackhawk1975@126.com Abstract All communication is cultural -- it draws on ways we have learned to speak and give nonverbal messages. With the implementation of the Economic Reform and Opening policies, more and more Chinese companies do business with the foreigners. When negotiating with the delegates from different countries, cross-cultural communications play an important role. Culture differs from one another, which influences the style, the time, and the course of negotiations. If distorted, cross-cultural communications may weaken a company’s position in the market, prevent it from accomplishing its objectives, and ultimately lead to failure of negotiation. Keywords: Cross-culture, Cultural difference, Business negotiation, Negotiating style 1. Introduction As business has turned more and more to an integrated world market to meet its needs, the difficulties of communicating at a global level have become increasingly widespread. Still, in an increasingly competitive world economy, it is harder for the successful business venture to conduct business exclusively within the safe confines of a single domestic business environment. With the implementation of the Economic Reform and Opening policies, China’s national economy has...
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...10 Incorporating Cross-cultural Communication in ELT: A Pedagogical Approach ■ Y. Suneetha Rajeev Gandhi Memorial College of Engineering & Technology, Nandyal G.M. Sundaravalli Sri Venkateswara University, Tirupathi ABSTRACT: Cross-cultural communication has become ever more significant through the globalization of markets, affairs of nation-states and technologies. Consequently, the cultural quotient (CQ) is becoming increasingly important, especially in the context of the changing dynamics of work culture around the world. This paper makes a case for the need to pay attention to intercultural communication and discusses some specific approaches and strategies in the teaching of intercultural communication in the classroom. These approaches include addressing issues like learning to honour one’s own culture and sharing it with others while developing a capacity to be open to other cultures. Other strategies include progressing from an ethnocentric to an ethno-relative state of understanding and acceptance of cultural differences and increasing one’s ability to communicate with non-native speakers. Specifically, classroom practices and strategies suggested include intercultural explorations, use of texts, films, short stories and other multi-media resources, contrastive case studies of cultures, group encounters and role plays. Introduction Sir Francis Bacon said that if a man was gracious and courteous to strangers, it showed that he was a citizen of the world, and...
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...Skills Summary Eunika Phlegm HCS/131 June 13, 2016 James Rogers From: Eunika Phlegm To: Company Department Leaders Subject Line: Skills Summary on Cross Cultural Communication June, 13, 2016 at 8:50 am Cross-cultural communication has become strategically important to companies due to the growth of global business, technology and the Internet. Understanding cross-cultural communication is important for any company that has a diverse workforce or plans on conducting global business. This type of communication involves an understanding of how people from different cultures speak, communicate and perceive the world around them. Cross-cultural communication in an organization deals with understanding different business customs, beliefs and communication strategies. Language differences, high-context vs. low-context cultures, nonverbal differences and power distance are major factors that can affect cross-cultural communication. Cross-cultural communication is imperative for companies that have a diverse workforce and participate in the global economy. It is important for employees to understand the factors that are part of an effective, diverse workforce. With cross-cultural communication you have to remember the six principles. The first principle is the similarities or the common ground, the next one is differences or the perspective, judgment, or choice. The third principle is diversity or valuing the difference, the fourth one is respect or the basic human need...
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...remote locations in foreign countries. People should be able to understand the historical, cultural, economic and political forces that build a particular society. The need for effective and clear intercultural communication is becoming vital in securing success in today's global workplace. Global competencies are required for business success, but determining which competencies are most important is difficult. There is often a temptation to begin training without thoroughly analyzing the instructional needs of those to be trained. For leaders to be successful in multicultural interactions abroad and domestically, they must be globally literate. To be globally literate means seeing, thinking, acting, and mobilizing in culturally mindful ways. It’s the sum of the attitudes, beliefs, knowledge, skills, and behaviors needed for success in today’s multicultural, global economy. To be globally literate, leaders must possess the following competencies: Personal literacy (understanding and valuing oneself) Social literacy (engaging and challenging other people) Business literacy (focusing and mobilizing one’s organization) Cultural literacy (valuing and leveraging cultural differences) For most outsiders, Saudi Arabia is a land of contrasts and paradoxes. It has super modern cities, but its strict Islamic religious convictions and ancient social customs, on which its laws and customs depend, often clash with modern economic and technical realities. Saudi Arabians...
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...ICE Blocks 5 & 6—Comm 306 2008—Professor J. Martin Cross-Cultural Communication Group Briefing Assignment Information is communicated across cultures, and if it breaks down, business fails. E.T. Hall David A. Ricks, author of Blunders in International Business, says, "Cultural differences are the most significant and troublesome variables… the failure of managers to fully comprehend these disparities has led to most international business blunders." Donaldson, in the “Case of the Floundering Expatriate” is an unfortunate example of someone who has failed to learn about the cultures around him. When people in organizations cross borders, whether geographic, cultural, or social, communication issues are crucial. The cross-cultural communication assignment will allow us to learn more about these “troublesome variables” and share that learning with the class. The briefings will receive a group grade. Scenario: A social alliance team (for-profit, NGO, social entrepreneurs) will soon head to a regional office in a particular country to meet alliance members there and prepare for work on a poverty project. At headquarters in Charlottesville, your group will brief the team on Monday, April 21st, on communication norms in that country’s culture. The briefing may cover some of the following—dress, time, family and business, meetings, conversations, writing and/or e-mail conventions, gift-giving, taboos, and entertaining/entertainment. We’ll select countries in class...
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...Associate Level Material Appendix C Cross-Cultural Communication Matrix Use the matrix to complete the country information. Write 3-4 sentences for each item. • Access the Business Around the World information by accessing http://www.mhhe.com/business/buscom/bcommonline/ • Select three regions of the world to research by clicking the map on the lower-left corner of the page. Select one country from each region you chose to research. Enter your final country selections into the matrix. The Web site provides you with a strong starting point. You may also want to perform a general Internet search to find additional information. • Include APA-formatted references on a separate page. The assignment is due in Week Three. |Cross-Cultural Communication | |Country |Preferred Communication Style |Nonverbal Communication Practices |Business Communication Norms |Strategies to Increase Cross-Cultural | | | | | |Communication | |USA |USA is one of the most open country |When a person maitiain a eye contact to a |Good eye contact...
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...To: Kelly Sinclair Subject: Cross Cultural Communications To: Kelly Sinclair, Events Manager From: , Communications Intern Re: Cross-cultural Communications Dear Kelly Sinclair, In response to your request for specific information on diverse cultural communication in the countries in which we have continued relationships with I have selected Italy to be my national culture of focus. Thank you for the opportunity to broaden my understanding of this sensitive area in my upcoming career. When travelling to Italy for business matters, there is one aspect that is regularly overlooked and considered to be of the utmost importance in Italian culture. This issue has become of very little importance in the United States as it is considered politically incorrect. The topic in mind is personal appearance and is idealized in the Italian phrase 'bella figura' or good image which is more than just dressing well but encompasses the overall way you project your persona.(Kwintessential) Italians tend to place a significant amount of importance on first impressions and will stand by those impressions. Manner of dress indicates social standing, level of education and professionalism. Italians dress very formally and conservatively in a high fashion and accessorized manner. Failure to do so yourself will immediately signify to an Italian that you are not a serious contender in their business realm. The personal appearance aspect of Italian business culture is based in large...
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...to maximize their potential at being competitive. Functioning in a highly diverse organization means global leaders need to mindful when developing cultural intelligence within the workgroup. This practice will ensure that concepts are created to provide an all-inclusive conceptualization of intercultural aptitudes to gain a connection between the knowledge and action needed to understand the current culture you are working in. In this writing, we will demonstrate the understanding how cross-culture communication plays a vital role in society by explaining what cultural intelligence as capacity is, examine the developmental continuum of cultural sensitives, and discuss the key components...
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...We mean business! Windesheim Business School 1st year (Major 1/2) [pic] First year English module M1 (CEF: B1) Windesheim Business School Authors: Dinand Warringa, Marianne van Vlierden, Ellen Keates August 2014, revised 1. Introduction For you, personally, the question is whether or not your English meets the requirements demanded of a student in Higher Education. In terms of the Common European Framework of Reference (CEF) this means this module aims at reaching the B1 level of proficiency in Business English. However, regardless of your previous field of study, no exemption will be granted for following the Start-Up English module as we thoroughly prepare you for all other Business English modules you may have in the future. The module consists of seven two-hour lessons in which you will be able to display your language skills: reading, writing, listening and speaking. Whether or not you have the necessary knowledge to meet the required level of proficiency will be tested in a written (multiple choice) examination during the exam period. The final grade must be at least 5.5 for you to be awarded the 2 credits available for this module. Again, this module serves as the starting point for all English courses at the Windesheim Business School, irrespective of your field of study. We believe it is of vital importance to not only acquire passive language skills but also practise and acquire active skills in English. Make sure that you...
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...International and intercultural communication is very important in today’s world. In order to be able to communicate effectively, one must be aware of, understand and appreciate another culture. Cultural difference is the biggest barrier in doing business in the world market. Hofstede (1993) believes that the spread of business onto the global stage brings the issue of national and regional differences to the forefront. Hofstede measures culture in five dimensions and teaches that cooperation across cultures is essential to human survival. These five dimensions are Power distance, individualism, masculinity, uncertainty avoidance , and long term orientation. In this paper, I plan to present some similarities as well as some differences in the culture of the United States of America and China based on Hofstede’s dimensions. The United States of America is frequently investigated in cross cultural research due to its economic power and because of its cultural representativeness. China as the largest market, and possibly the most appealing market in Asia, is entering into global collaboration with a wide range of foreign partners. There are only two dimensions were the two countries are even close to being similar and they are masculinity and uncertainty avoidance. A masculine society is driven by success and achievement. A company with masculine culture operates assertively and competitively. If the country is ranked lower on this scale they are referred to as a feminine society...
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