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Cross-Cultural Communication Matrix

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Cross-Cultural Communication Matrix

COM 285

University Of Phoenix

30 de enero de 2012

Cross-Cultural Communication Matrix

Use the matrix to complete the country information. Write 3-4 sentences for each item.

a. Access the Business Around the World information by using the url: http://www.mhhe.com/business/buscom/bcommonline/. b. Click on the map on the lower left corner of the page. Select three regions of the world to research by clicking on the map. Select one country from each of the three regions you selected to research. The Web site provides you with a good starting point. You may also want to use a general Internet search to find additional information.
c. Include APA formatted references on a separate page.

This assignment is due in Week Three.

|Cross Cultural Communication |
|Country |Preferred communication style |Non-verbal communication |Business communication norms|Strategies to increase |
| | |practices | |cross-cultural communication |
|St.Croix |Su lenguaje primario utilizado|Utilizan mucho su cuerpo |Son muy sociales, jocosos. |La mejor estrategia es estar bien |
| |es Ingles pero al este tener |para comunicar y sus brazos |Sus reuniones no son |preparados mediante la |
| |acento y ser hablado tan rápido|o manos. Estos para |formales como en otras |investigación a realizar. Muchas |
| |para una persona de habla |enfatizar sus mensajes. |culturas. |ocasiones no sabemos de la cultura |
| |ingles es un poco más |Son muy carismáticos. |Son muy respetuosos. |que visitamos y cometemos errores. |
| |complicado. | |Son muy cortes y le gusta | |
| |Secundario es el francés. | |que las demás personas lo |La segunda cosa es que no todas las|
| |Otro idioma que se escucha | |sean lo enfatizan mucho. |culturas son conscientes con el |
| |mucho es español y francés | |Oye unos buenos días cada |lenguaje corporal de una persona, |
| |creole este debido a los | |1min por dar ejemplo. |ya que generalmente esto muchas |
| |inmigrantes de las Antillas | |Su cultura está muy centrada|veces te regala claves para |
| |mayores como las menores. | |en los hechos y la |entender lo que una persona está |
| | | |puntualidad. |tratando de decir o comunicar a |
| | | | |usted. |
| | | | |Por último siempre ser respetuoso, |
| | | | |ya que muchas culturas son clave en|
| | | | |esto lo enfatizan mucho. |
|Canada |Su lenguaje primario utilizado|Los movimientos del cuerpo |Sus reuniones son por lo | |
| |es Ingles. Pero lenguaje |se utilizan para enfatizar |general bien estructuradas y| |
| |secundario es Francés. Esto |su mensaje. |sentido formal. | |
| |depende bastante según áreas. |Utilizan mucho su cuerpo |Ellos prefieren usar nombres| |
| | |para comunicar. |de pila. | |
| | | | | |
|Puerto Rico |Lenguaje primario español |Utilizamos demasiado nuestro|Tememos nuestra reuniones | |
| |Lenguaje secundario ingles. |lenguaje corporal y visual. |depende área o entorno | |
| |Pero en áreas turísticas | |crianza muchos más formales | |
| |predominan ingles. | |otro más jocosos. | |
| | | |Nuestra cultura está muy | |
| | | |centrada en no hechos y la | |
| | | |no puntualidad. | |
| | | |Los nombramientos en los | |
| | | |negocios se realizan por | |
| | | |medio de intercambio. | |
| | | |La utilización de sus dos | |
| | | |apellidos materno y paterno | |
| | | |son clave. | |

Referencias
Cheesebro, T., O’Connor, L., & Rios, F. (2010). Communicating in the workplace. Upper Saddle River, NJ: Prentice Hall.
Locker, K. O., & Kienzler, D. S. (2008). Business and administrative communication (8th ed.). Boston, MA: McGraw-Hill.
Virgin Islands Language. (n.d). Retrieved from http://www.vinow.com/general_usvi/culture/language.
World Fact Book, (n.d). Retrieved from https://www.cia.gov/library/publications/the-world- factbook/geos/ca.html

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