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Cross Cultural Training

In: Business and Management

Submitted By Chandavi
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Cross Cultural Training

The success of our newly established international efforts depends on effective programs that train our managers for adjustment to some of the cultural differences that will affect their work. What is considered to be right in one culture may be wrong in another (Adler, 2008). All countries vary in many different aspects like etiquette, cultural, communication and so on. Therefore cross-cultural training is essential to the victory of the planned expansion into Latin America and East Asia.

Communication

In business, successful communication is the key to achievements and being able to relate to one another is important. Even in the same language, communication miscues can happen (Stoller, 2007). The way us Americans communicate is different in other countries. It is crucial in cultural communication to gain knowledge about ways to communicate so that it will be easier to interpret what others mean (Adler, 2008).

The way people in East Asia and Latin America communicate is not the same as our country. Some people in their country are “collective,” the need for group affiliation (Ader, 2008). This is one of the six dimensions of culture in Adler. According to Adler (2008), each culture assumed things differently. In our culture we feel that we should worry about ourselves rather than the group (Adler, 2008). If we feel that something is wrong, we challenge it (Khols, 1984). Now, in East Asia and Latin American culture they are more focused on the group. They have the same question in their mind, “Is this what the groups wants?” If we go to their country with our mentality, things may go wrong. “Every day, deals are jeopardized or lost when foreign associates are offended by Americans unaware of other countries' customs, culture or manners, or etiquette” (Stoller, 2007). We have to train our managers so they know what to do in…...

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