...Abstract If it was not for certain technological advances with reference to computers much of the global business community would not able conduct business and produce products. In all aspects of business, ethics and morals have to be the foundation but where the rubber hits the road, business etiquette will aid in maintaining high job satisfaction and keep customers coming back. With the vast majority of business operations having a foothold in technology there is a severe need for e-etiquette. What is Driving Technology in Business? In today’s era of business there would be a severe lack of production if the power goes out. With the advancement’s and availability of computer technology in business, there has been a significant shift in the way day-to-day business operations are conducted. The introduction of the computer and data processing capability to the business world transformed the workplace. Unlike the traditional typewriter, the computer brought with it the ability to easily store and correct documents without having unsightly spots of “white-out”. The usage and utilization of computers, computer systems and information technology (IT) applications in every aspect of business is now routine. Wide-ranging means of connecting to and access technologies with computing interfaces expedite communication between employees and with business partners, suppliers, customers, or other stakeholders. With the plethora of software, production...
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...What is a Reservations Sales Agent? A Reservations Sales Agent processes customer enquiries and bookings for travel arrangements including airline tickets, coach bookings, accommodation, day tours, car-hire, transfers and travel insurance. They usually work over the telephone or on-line and occasionally face to face depending on the company. What does a Reservations Sales Agent do? The agent processes customer bookings and answers customer enquiries over the phone and on-line. All bookings (or reservations) then go into a computer reservations system. A Reservations Sales Agent needs to ask and answer questions to ensure their customers get what they are looking for. It is important that a Reservations Sales Agent has comprehensive product information about what they are selling in order to answer customer enquiries accurately. What does it take to be successful? A love of dealing with people, good listening skills, attention to detail and accuracy. The Reservations Sales Agent needs to be able to work at a fast pace as they will often find reservations roles are located in call centres with large numbers of phone calls on hold with clients awaiting your help. What is the Travel Agencies Industry? This industry includes businesses that sell, book and arrange travel, tour and accommodation services for the general public and commercial clients. The industry also encompasses companies primarily engaged in providing travel arrangement and reservation services, including...
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...www.warnerbooks.com 0 A Time Warner Company Printed in the United States of America First Printing: March 1999 10 9 8 7 6 5 4 3 2 1 ISBN: 0-446-52568-5 LC: 99-60040 Text design by Stanley S. Drate lFolio Graphics Co Inc Except as file:///C|/Documents%20and%20Settings/Admini...SINESS%20AT%20THE%20SPEED%20OF%20THOUGHT.TXT (1 of 392)12/28/2005 5:28:51 PM file:///C|/Documents%20and%20Settings/Administrator/Deskto...0BILL%20-%20BUSINESS%20AT%20THE%20SPEED%20OF%20THOUGHT.TXT indicated, artwork is by Gary Carter, Mary Feil-jacobs, Kevin Feldhausen, Michael Moore, and Steve Winard. ACKNOWLEDGMENTS I first want to thank my collaborator, Collins Hemingway, for his help in synthesizing and developing the material in this book and for his overall management of this project. I want to thank four CEOs who read a late draft of the manuscript and offered valuable thoughts on how to make it more meaningful for business leaders: Paul O'Neill, Alcoa; Ivan Seidenberg, Bell Atlantic; Tony Nicely, GEICO Insurance; and Ralph Larsen, Johnson & Johnson. Details on the use of technology by business and public agencies came from worldwide travel and research by Collins and by Jane Glasser. Barbara Leavitt, Evelyn Vasen,and Ken Linarelli...
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...answers/corrections. ·Check that the text is complete and that all figures, tables and their legends are included. Also check the accuracy of special characters, equations, and additional files if applicable. Substantial changes in content, e.g., new results, corrected values, title and authorship are not allowed without the approval of the responsible editor. In such a case, please contact us for futher advice. · If we do not receive your corrections within 48 hours, we will send you a reminder. · The final versions of your article will be published around one week after receipt of your corrected proofs. Jaworek et al. Orphanet Journal of Rare Diseases 2012, 7:44 http://www.ojrd.com/content/7/1/44 1 2 3 4 5 6 7 RESEARCH Open Access Molecular genetic studies and delineation of the oculocutaneous albinism phenotype in the Pakistani population Thomas J Jaworek1, Tasleem Kausar2, Shannon M Bell1, Nabeela Tariq2, Muhammad Imran Maqsood2, Asma Sohail2, Muhmmmad Ali2, Furhan Iqbal2, Shafqat Rasool3, Saima Riazuddin1,4,5,6, Rehan S Shaikh2,8* and Zubair M Ahmed1,2,4,5,6,7* 8 Abstract 9 Background: Oculocutaneous albinism (OCA) is caused by a group of genetically heterogeneous inherited defects that result in the loss of pigmentation in the eyes, skin and hair. Mutations in the TYR,...
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...From www.bloodjournal.org by guest on March 10, 2015. For personal use only. How I treat How I treat enteropathy-associated T-cell lymphoma Antonio Di Sabatino,1 Federico Biagi,1 Paolo G. Gobbi,1 and Gino R. Corazza1 1First Department of Medicine, Centro per lo Studio e la Cura della Malattia Celiaca, Fondazione Istituto di Ricovero e Cura a Carattere Scientifico Policlinico S. Matteo, University of Pavia, Pavia, Italy Enteropathy-associated T-cell lymphoma (EATL) is a complication of celiac disease (CD). This tumor derives from the neoplastic transformation of aberrant intraepithelial T lymphocytes emerging in celiac patients unresponsive to a gluten-free diet. Poor adherence to a gluten-free diet, HLA-DQ2 homozygosity, and late diagnosis of CD are recognized as risk factors for malignant evolution of CD. Recurrence of diarrhea, unexplained weight loss, abdominal pain, fever, and night sweating should alert physicians to this complication. The suspicion of EATL should lead to an extensive diagnostic workup in which magnetic resonance enteroclysis, positron emission tomography scan, and histologic identification of lesions represent the best options. Treatment includes high-dose chemotherapy preceded by surgical resection and followed by autologous stem cell transplantation, although biologic therapies seem to be promising. Strict adherence to a gluten-free diet remains the only way to prevent EATL. (Blood. 2012;119(11): 2458-2468) Introduction Celiac disease (CD) is a chronic...
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...registered trademarks of Microsoft Corporation. All other trademarks and registered trademarks are the property of their respective owners and are hereby acknowledged. Do not make illegal, unauthorized copies of the PhraseBook. The PhraseBook and digital version are protected by copyright law and international treaties. The publisher and authors have striven to ensure the accuracy and correctness of the PhraseBook; however, they can accept no responsibility for any loss or inconvenience as a consequence of use, information or advice contained in the PhraseBook. PhraseBook versions ISBN 978-1-903384-02-2 paperback ISBN 978-1-903384-01-5 digital version (download) ISBN 978-1-903384-00-8 digital multiple user version (CD-ROM) for research groups, departments and universities For PhraseBooks and English books for education, visit EnglishforResearch.com ▪ EnglishforStudents.com ▪ EnglishforSchool.com End User Licence Agreement End User Licence Agreement 1. You must accept the...
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...Online Exhibitions: Five Factors for Dynamic Design M. Merritt Haine Museum Communications The University of the Arts December 2006 A thesis submitted to The University of the Arts in partial fulfillment of the requirements for the degree of Master of Arts in Museum Communication. 1 © December 2006 M. Merritt Haine All Rights Reserved No part of this document may be reproduced in any form without written permission of the author. All photographs and drawings produced by and are the property of name unless otherwise noted. Copyrights to images are owned by other copyright holders and should not be reproduced under any circumstances. This document as shown is not for publication and was produced in satisfaction of thesis requirements for the Master of Arts in Museum Communication in the Department of Museum Studies, The University of the Arts, Philadelphia, Pennsylvania under the Directorship of Beth A. Twiss-Garrity For more information, contact: M. Merritt Haine 573 South McLean Blvd. Memphis, Tennessee 38104 215-817-1213 merritthaine@gmail.com To the Faculty of The University of the Arts: The members of the Committee appointed to examine the thesis of M. Merritt Haine, Online Exhibitions: Five Factors for Dynamic Design, find it satisfactory and recommend it to be accepted. Amy Phillips-Iversen Committee Chair Director of Education & Community Programs, The Noyes Museum of Art Phil Schulman Master Lecturer, Electronic Media, The University of the Arts Matthew Fisher...
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...Resources for Teaching Prepared by Lynette Ledoux Copyright © 2007 by Bedford/St. Martin’s All rights reserved. Manufactured in the United States of America. 2 1 f e 0 9 d c 8 7 b a For information, write: Bedford/St. Martin’s, 75 Arlington Street, Boston, MA 02116 (617-399-4000) ISBN-10: 0–312–44705–1 ISBN-13: 978–0–312–44705–2 Instructors who have adopted Rereading America, Seventh Edition, as a textbook for a course are authorized to duplicate portions of this manual for their students. Preface This isn’t really a teacher’s manual, not, at least, in the sense of a catechism of questions and correct answers and interpretations. Because the questions provided after each selection in Rereading America are meant to stimulate dialogue and debate — to generate rather than terminate discourse — they rarely lend themselves to a single appropriate response. So, while we’ll try to clarify what we had in mind when framing a few of the knottier questions, we won’t be offering you a list of “right” answers. Instead, regard this manual as your personal support group. Since the publication of the first edition, we’ve had the chance to learn from the experiences of hundreds of instructors nationwide, and we’d like to use this manual as a forum where we can share some of their concerns, suggestions, experiments, and hints. We’ll begin with a roundtable on issues you’ll probably want to address before you meet your class. In the first section of this manual, we’ll discuss approaches to...
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...Qualitative Research Methods: A D ATA C O L L E C T O R ’ S FIELD GUIDE NATASHA MACK • CYNTHIA WOODSONG KATHLEEN M. MACQUEEN • GREG GUEST • EMILY NAMEY Qualitative Research Methods: A D ATA C O L L E C T O R ’ S FIELD GUIDE NATASHA MACK • CYNTHIA WOODSONG KATHLEEN M. MACQUEEN • GREG GUEST • EMILY NAMEY F A M I L Y H E A L T H I N T E R N A T I O N A L Family Health International (FHI) is a nonprofit organization working to improve lives worldwide through research, education, and services in family health. This publication was made possible through support provided by the U.S. Agency for International Development (USAID), under the terms of Cooperative Agreement No. CCP-A-00-95-00022-02. The opinions expressed herein are those of the authors and do not necessarily reflect the views of USAID. ISBN: 0-939704-98-6 Qualitative Research Methods: A Data Collector’s Field Guide © 2005 by Family Health International Family Health International P.O. Box 13950 Research Triangle Park, North Carolina 27709 USA http://www.fhi.org E-mail: publications@fhi.org Contents Acknowledgments Introduction Case Study Module 1 — Qualitative Research Methods Overview Introduction to Qualitative Research Comparing Quantitative and Qualitative Research Sampling in Qualitative Research Recruitment in Qualitative Research Ethical Guidelines in Qualitative Research Suggested Readings Module 2 — Participant Observation Overview of Participant Observation Ethical Guidelines...
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...Mathematical Writing by Donald E. Knuth, Tracy Larrabee, and Paul M. Roberts This report is based on a course of the same name given at Stanford University during autumn quarter, 1987. Here’s the catalog description: CS 209. Mathematical Writing—Issues of technical writing and the effective presentation of mathematics and computer science. Preparation of theses, papers, books, and “literate” computer programs. A term paper on a topic of your choice; this paper may be used for credit in another course. The first three lectures were a “minicourse” that summarized the basics. About two hundred people attended those three sessions, which were devoted primarily to a discussion of the points in §1 of this report. An exercise (§2) and a suggested solution (§3) were also part of the minicourse. The remaining 28 lectures covered these and other issues in depth. We saw many examples of “before” and “after” from manuscripts in progress. We learned how to avoid excessive subscripts and superscripts. We discussed the documentation of algorithms, computer programs, and user manuals. We considered the process of refereeing and editing. We studied how to make effective diagrams and tables, and how to find appropriate quotations to spice up a text. Some of the material duplicated some of what would be discussed in writing classes offered by the English department, but the vast majority of the lectures were devoted to issues that are specific to mathematics and/or computer science. Guest lectures by...
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...UNIT 1 A Introduction to computers Unit 1 WUC 117/03 Introduction to Computing and Internet Introduction to Computers B WAWASAN OPEN UNIVERSITY WUC 117/03 Introduction to Computing and Internet COURSE TEAM Course Team Coordinator: Mr. Kevin Tan Pooi Soo Content Writer: Ms. Parasathy Daivasigamani Instructional Designer: Ms. Jeanne Chow Academic Members: Mr. Chandarasageran a/l Natarajan and Mr. Ishan Sudeera Abeywardena COURSE COORDINATOR Mr. Kevin Tan Pooi Soo EXTERNAL COURSE ASSESSOR Associate Professor Norhaziah Md Salleh PRODUCTION Editor: Mr. Terence Too Yang-Yau In-house Editor: Ms. Jeanne Chow Graphic Designers: Ms. Patsy Yap and Ms. Leong Yin Ling Wawasan Open University is Malaysia’s first private not-for-profit tertiary institution dedicated to adult learners. It is funded by the Wawasan Education Foundation, a tax-exempt entity established by the Malaysian People’s Movement Party (Gerakan) and supported by the Yeap Chor Ee Charitable and Endowment Trusts, other charities, corporations and members of the public. The course material development of the university is funded by Yeap Chor Ee Charitable and Endowment Trusts. © 2008 Wawasan Open University First revision S1 2011 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior written permission from WOU. Wawasan Open...
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...TESTS 100 TOEIC Preparation Tests Index ...................................................................................... Advanced Level 1. Bearing Information ..................................................................... 2. Cinemas ................................................................................. 3. Cliches ................................................................................. 4. Mistaken Identity ....................................................................... 5. Speaking: At the Station ................................................................ 6. Speaking: At the Supermarket ............................................................ 7. Speaking: At the Theatre ................................................................ 8. Speaking: The Broadcast ................................................................. 9. What comes next (the bill) .............................................................. 10. Accounts ............................................................................... 11. Advertising ............................................................................ 12. Agreements ............................................................................. 13. Applying for that Job .................................................................. 14. Are You in Debt? ....................................................................... 15. At the Computer ...................................
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...TESTS 100 TOEIC Preparation Tests Index ...................................................................................... Advanced Level 1. Bearing Information ..................................................................... 2. Cinemas ................................................................................. 3. Cliches ................................................................................. 4. Mistaken Identity ....................................................................... 5. Speaking: At the Station ................................................................ 6. Speaking: At the Supermarket ............................................................ 7. Speaking: At the Theatre ................................................................ 8. Speaking: The Broadcast ................................................................. 9. What comes next (the bill) .............................................................. 10. Accounts ............................................................................... 11. Advertising ............................................................................ 12. Agreements ............................................................................. 13. Applying for that Job .................................................................. 14. Are You in Debt? ....................................................................... 15. At the Computer ...................................
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...Internal Revenue Code. ISBN 978-1-934151-39-6 © 2010 by Conservation International All rights reserved. The designations of geographical entities in this publication, and the presentation of the material, do not imply the expression of any opinion whatsoever on the part of Conservation International or its supporting organizations concerning the legal status of any country, territory, or area, or of its authorities, or concerning the delimitation of its frontiers or boundaries. Any opinions expressed in this publication are those of the writers, and do not necessarily reflect those of Conservation International (CI). Suggested citation: Walker Painemilla, K., Rylands, A. B., Woofter, A. and Hughes, C. (eds.). 2010. Indigenous Peoples and Conservation: From Rights to Resource Management. Conservation International, Arlington, VA. Cover photos: Background: Red-and-green macaw (Ara chloroptera) with two Kayapo children, Pará, Brazil. © Cristina G. Mittermeier. Left column (from top to bottom): Man in native dress at the Celebration of the YUS (Yopno, Uruwa, and Som watersheds) Conservation Area Dedication in Teptep village, Papua New Guinea. © Bruce Beehler/Conservation...
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...author and editor – Erach Bharucha Unit 1 – Erach Bharucha Unit 2 – Erach Bharucha, Behafrid Patel Unit 3 – Erach Bharucha Unit 4 – Erach Bharucha Unit 5 – Shamita Kumar Unit 6 – Erach Bharucha, Shalini Nair, Behafrid Patel Unit 7 – Erach Bharucha, Shalini Nair, Behafrid Patel Unit 8 – Erach Bharucha, Shambhvi Joshi Case Studies – Prasanna Kolte Co-ordination and compilation – Behafrid Patel Textbook Design – Narendra Kulkarni (Mudra), Sushma Durve Manuscript review and editing – Chinmaya Dunster, Behafrid Patel Artists – Sushma Durve and Anagha Deshpande CD ROM – Jaya Rai and Prasanna Kolte © Copyright Text – Erach Bharucha/ UGC, 2004. Photographs – Erach Bharucha Drawings – Bharati Vidyapeeth Institute of Environment Education and Research All rights reserved. Distributed by University Grants Commission, New Delhi. 2004. ii Environmental Studies for Undergraduate Courses Preliminary Pages.p65 2 4/9/2004, 5:06 PM Vision The importance of Environmental Studies cannot be disputed. The need for sustainable development is a key to the future of mankind. The degradation of our environment is linked to continuing problems of pollution, loss of forest, solid waste disposal, issues related to economic productivity and national as well as ecological security. The increasing levels of global warming, the depletion of the ozone layer and a serious loss of biodiversity have also made everyone aware of growing environmental concerns. The United Nations Conference on...
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