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Cultivating Trust

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Submitted By dina123
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What situation are you facing and what do you want to achieve?
The situation that I am facing is the beginning of a new job in Advertising Design for a local law firm. As with the start of any new job, I need to develop a trusting and credible relationship with my employers to promote a positive and open working environment. I must build on their confidence in me and work towards eliminating any fear or suspicion that they might have in dealing with a new employee. A successful outcome would be fostering a mutually trusting and open relationship with my employers where they know they can rely on me to produce high quality work on time and I know I can trust them to treat me fairly. Over time, we will develop an open relationship and will discuss any potential issue that arises directly to one another. I hope that I will be treated on the same level as an employee who has been working with the firm for a long time and who manages to maintain his position in good standing.

What are the important features of this situation that need to be considered to ensure success?
To ensure success, I must prove myself to be an approachable and responsible employee through the assignments that my boss delegates to me. I must consider the exact requirements of each assignment and ask questions to clarify so that I am fully aware of my boss’ expectations and visions for the advertisement that I am designing. I may encounter barriers in developing a trusting relationship in the beginning since naturally and will be apprehensive at first to delegate an important assignment to a new employee who lacks a proven track record in the company. However, this concern will be reduced over time as I continue to work hard and produce excellent ads for the company. As long as I am able to prove myself to be a responsible, hardworking, and communicative person who is an asset to their firm then the trust barriers will be diminished and the situation will be improved. The advantage that I have is that I was highly referred to the company from my past employers and therefore it should be easier to build up trust with my new boss. Since I am starting out, there are many opportunities ahead of me to cultivate a trusting relationship and I must build on these opportunities by honouring my commitments and producing high quality work that covers all the specifications of my employer.

What is your action plan?
Given the potential barriers and opportunities outlined above, my action plan to achieve success is as follows. First and foremost, I must honour my commitments and ensure that I do not agree to take on more than I can accomplish at once. I should communicate to my boss in advance if I know that there is an approaching time period in which I will have a lot of school work and therefore will not be able to take on as much work from the company. Also, should the situation arise that there was a miscommunication in the instructions given, I should be honest and take responsibility for the mistake that occurred.
Secondly, I should demonstrate to my employers that I understand them and look out for their interests. If I get to know them better on a personal level, then I can ensure that I am clearly aware of their goals and expectations. In addition, if a fellow employee is having difficulty completing their assignment, then I can pitch in to help them and in so doing demonstrate my flexibility and cooperation to my employers.

Thirdly, I must always be open and honest in everything I do so as not to lose the trust of my boss. I must not hide information from my boss and I should share anything that could help the company with them immediately. For example, if I come across a good software program that could reduce the time they use organizing files, then I should suggest it to the company. Even though this is beyond my domain as a graphic designer, if I show my boss that I am genuinely interested in enhancing the structure of the company and making it run more smoothly, then he will look at me in a more favourable way.
Most importantly, I must act in the way that I would want to be treated in return. Therefore, if I practise open communication, honouring my commitments, and honest ways, then I can expect to be treated likewise by the company. These actions will ensure that I am well on my way to creating a high trust and successful environment.

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