Premium Essay

Cultural Awareness Plan Ii

In:

Submitted By bluediva72
Words 852
Pages 4
Cultural Awareness Plan II: Training Plan
Kemberly Watkins
MGT/538 Managing in a Cross-Cultural Environment
February 2, 2015
David Barlage

University of Phoenix Material

Cultural Awareness Plan – Template

|Cultural Awareness Goals |The strategic goals of Coca- Cola are the foundation of the training guide : According to "Our Company" (2014), " To continue to |
| |thrive as a business over the next ten years and beyond, we must look ahead, understand the trends and forces that will shape our|
|Specify the goals of the organization’s cultural awareness plan |business in the future and move swiftly to prepare for what's to come.” (Mission, Vision & Values). The company is strategically |
|and explain how meeting each goal will facilitate communication |moving towards focusing on the needs of the consumers, gaining access into new markets and gaining a world perspective. The |
|and cooperation between the American team and their |cultural of different environments can impact the movement towards these goals in a variety of ways including; communication |
|counterparts. |barriers (expressing the goals in a way everyone can understand), leadership abilities (the different ways leaders are trained in|
| |different cultures could cause issues) and perspectives (how an individual may approach a goal can be different in different |
| |regions therefore causing a perspective concern). There are seven core cultural awareness goals that drive the core of Coke: |
| |leadership, passion,

Similar Documents

Premium Essay

Bella Makes Life

...FACULTY OF LANGUAGE STUDIES AA100B: The Arts Past and Present II Part (I): STUDENT INFORMATION (to be completed by student) | | 1. Name: | 2. Student ID No: | | 3. Section No: | 4. Tel. : | 5. E-mail: | | I confirm that the work presented here is my own and is not copied from any source. | | Student's signature: | | Part (II): TUTOR'S REMARKS (to be completed by tutor) | | Tutor name: | Signature: | | Date TMA received: | Date returned: | | TUTOR’S REMARKS: | | Content | | | Language and Organization | | | Earned Mark | | AA100B The Arts Past and Present II TMA Second Semester 2015-2016 Cut-off date: Week 10 TMA Format and Word Count: The student’s work should be presented in an ESSAY of around 1200 words. Referencing: The essay should include a list of references (print and electronic) at the end in addition to in-text referencing as per the requirements of the Harvard Referencing System. Proper referencing is a serious academic requirement and skill and will be rewarded accordingly. Writing and Discussion Topic: Cultural encounters are a common occurrence in human history. Their impact varies on cultures and individuals especially as they relate to questions of identity and self-worth. The cultural encounter in such a case becomes fundamental to one’s perception of oneself and the cultures to which s/he relates. Explore how cultural encounters are manifested in literary works, specifically...

Words: 974 - Pages: 4

Premium Essay

Native American Culture: Diabetes

...When assessing a patient for the very first time, it’s important to look at every single detail of the patient. These details include subjective and objective findings, as well as the cultural background of the patient. Education of different cultures allows the nurse to make critical judgments in evaluating a patient, for example a nurse will have more awareness in identifying any predisposing factors a cultural group may have. While there are a variety of cultures that each has their own specific nursing care characteristics, I’ll be focusing on the Native American culture. Native Americans enjoy a rich culture filled with elaborate traditions and spiritual ceremonies that make this particular culture stand out from the rest of the North...

Words: 987 - Pages: 4

Premium Essay

Ol Keywords

...Module 6 Organizational leadership 3 marks 1) What do you mean by “charisma”? Ans: Charisma is a trait found in individuals whose personalities are characterized by powerful charm and magnetism (attractiveness) and superior capabilities of interpersonal communication and persuasion. According to Weber, charisma is a pure form of authority based on the gift of divine grace. The term charisma is applied to a certain quality of an individual personality by virtue of which he is considered extraordinary and treated as endowed with supernatural, superhuman, or at least specifically exceptional powers or qualities. 2) Who is a charismatic leadership? Ans: Charismatic leadership is a leadership based on the leader’s ability to communicate and behave in ways that reach followers on a basic, emotional way, to inspire and motivate. 3) Define the term “transactional leadership”. Ans: A transactional leader is one who guides and motivates his follows in the direction of establish goals by clarifying role and task requirements. It involves exchange relationship between leader and the followers. It is a perception for mediocrity and that transformational leadership leads to superior performance in organization facing demands for renewal and change. 4) Differentiate between transformational and transactional leadership...

Words: 4081 - Pages: 17

Free Essay

Vietnam Tourism Marketing Strategy

...VIETNAM TOURISM MARKETING STRATEGY TO 2020 & ACTION PLAN: 2013-2015 (PROPOSED) Executive Summary Developed by: European Union funded Environmentally & Socially Responsible Tourism (ESRT) Capacity Development Programme Vietnam Tourism Marketing Strategy To 2020 & Action Plan: 2013-2015 (Proposed) Executive Summary Page 1 © 2013 Environmentally and Socially Responsible Tourism Capacity Development Programme This publication has been produced with the assistance of the European Union funded Environmentally and Socially Responsible Tourism Capacity Development Programme (ESRT). The content of this publication is the sole responsibility of the ESRT programme and can in no way be taken to reflect the views of the European Union. The European Union and ESRT do not guarantee the accuracy of the data included in this publication and accept no responsibility for any consequence of their use. By making any designation of our reference to a particular territory or geographic area, or by using the term “country” in this document, ESRT and the EU do not intend to make any judgements as to the legal or other status of any territory or area. ESRT and the EU encourage printing or copying exclusively for personal and non-commercial use with proper acknowledgement of ESRT and the EU. Users are restricted from reselling, redistributing, or creating derivative works for commercial purposes without the express, written consent of ESRT and the EU. Environmentally...

Words: 10550 - Pages: 43

Premium Essay

Ecotourism in Bangladesh

...INTRODUCTION While tourism is a concept almost everyone around the world is familiar with, ecotourism is a relatively newfangled concept that not too much people have heard of and this is more realistic in the context of our country Bangladesh. Even we, when first assigned with this particular topic as our research project, did not have clear idea what ecotourism exactly was all about. Later, we studied in detail regarding the concept and got to what ecotourism actually is. Two topics that have attracted growing interest in anthropology in the past decade or two are tourism and the environment. Regarding tourism, increasingly people see vacations as a necessary corrective for what they perceive as a more and more stressful working life. Increasingly also, people see the environment as under threat from the profit‐seeking growth that drives corporations. Ecotourism can be broadly defined as an idea of leisure travel that has the object of enjoying features of what is seen as the natural environment in a way that has minimal negative consequences for the environment. Ecotourism is generally taken to include a sociocultural element, the intention of seeing and interacting with people (often identified as “indigenous”) whose customs and appearance seem exotic and attractive and doing so in a way that respects and benefits them. Bangladesh has lots of marvelous tourism spots but most of them are still unexplored by the relevant authority. Having all the minimum requirements, the...

Words: 9064 - Pages: 37

Premium Essay

What to Do About Louie?

...Case Title: What to do about Louie? I. Statement of the Problem a. Major How will the management handle the cultural and demographical diversity within Louie’s branch of Mighty Muffler Brake especially Louie himself? b. Minor i. What activity would you recommend to help make Louie more culturally sensitive? ii. What improvements might Louie make to become a truly multicultural manager? II. Statement of Objectives c. To encourage Louie to have better public relations with his co-workers and customers. d. To open his mind to the cultural and demographical diversity within and outside his branch. e. To build a multicultural environment. III. Areas of Consideration f. Strengths iii. Location of Louie’s store is located strategically in a populated area near a busy highway. iv. Overall business performance of his store is satisfactory. v. The customers are pleased with the services they provide. vi. Reasonable pricing and charges. g. Weaknesses vii. Offensive jokes and misbehaviour of Louie towards his employees and customers. viii. Poor multicultural environment. ix. The manager (Louie) is too arrogant. h. Opportunities x. Since the customers are pleased with the services, they will be more encouraged to trust the company and to recommend its services to other potential customers. xi. Mighty...

Words: 1337 - Pages: 6

Premium Essay

Community Health Analysis

...Running head: COMMUNITY HEALTH ANALYSIS PART II Community Health Analysis Part II Patricia Thomas Thomas Edison State College Public Health Nursing NUR-443-NU001 Betty Daniels December 6, 2014 Community Health Analysis Part II Gap in Care or Service In Part I of my Community Health Analysis project I identified that the teenage pregnancy rate for the community of Asbury Park was more than twice that of the state, or nationally: Mother’s Age Live Births | Asbury Park2010 | NJ2010 | US2010 | 14 – 19 | 9.2% | 3.5% | 3.4% | As the Community Public Health Nurse, this is a topic I am going to try to tackle as I feel teen pregnancies have a snowball effect on the teen as well as the entire community. According to a government publication called Find Youth Info, only fifty percent of teen mothers have a high school diploma or GED, compared with ninety percent of adolescents who did not give birth; only ten percent had a two or four year college degree, and; teen fathers had a thirty percent lower incidence of graduating from high school than those that are not fathers (“Teen Pregnancy“, 2014, p. 1). Additionally, a sexually active teen increases their risk of contracting a sexually transmitted disease, and the pregnant teen may encounter health risks and complications due to the pregnancy. The children born to teen mothers are also at a disadvantage from the start. They have a higher risk of (“Teen Pregnancy“, p. 1): - Infant mortality. - Lower birth rate....

Words: 1842 - Pages: 8

Free Essay

Proposal for Registering and Operating Ngo in Africa

...beneficiaries: rural households and schools Location of beneficiaries: Africa Duration: 10 years Area of project implementation: Arid and Semi- arid Africa Budget requirement: $ 550,000 Project summary This proposal outlines a project aimed at helping the rural community in Africa deal with problems related to good hygiene practices, sanitation and healthy eating through various programs carried out by an NGO. The scope of this proposal is to outline how to register and operate an NGO dealing in health promotion in Africa. Based on existing statistics, the region is shown to require help in terms of education to facilitate change of behavior to promote good health. This project aims to enhance awareness of the dangers of practicing bad health habits and the advantages that come with changing to better habits. Problem statement Diarrhea, cholera, dysentery and other health related illnesses are top in the list of the most killer diseases in most developing countries, claiming more than three million children per year. For instance, Kenya, a country located in the eastern region of Africa is one of the countries with the highest rate of child mortality, with research findings pointing to the causes of this as poor sanitation, lack of an adequate water supply and poor access to health facilities. A recent survey by Unicef (2013) shows that 80 percent of hospital attendance in Kenya is due to preventable diseases that are related to sanitation...

Words: 1303 - Pages: 6

Premium Essay

Special Economic Zones

...of India – emphasis will be on broad general understanding of the subject in its social, economic, cultural and political aspects with a focus on AP Indian National Movement. 4. World Geography and Geography of India with a focus on AP. 5. Indian polity and Economy – including the country’s political system- rural development – Planning and economic reforms in India. 6. Mental ability – reasoning and inferences. 7. DISASTER MANAGEMENT (Source : CBSE Publications) 1. Concepts in disaster management and vulnerability profile of India / State of A.P. 2. Earth quakes / Cyclones / Tsunami / Floods / Drought – causes and effects. 3. Man made disasters - Prevention strategies. 4. Mitigation strategies / Mitigation measures MAIN EXAMINATION (CONVENTIONAL TYPE) GENERAL ENGLISH (X CLASS STANDARD, QUALIFYING FOR INTERVIEW) 1. Comprehension 2. Precis-writing 3. Re-arrangement of sentences 4. Correction of sentences 5. Synonyms 6. Antonyms 7. Filling in the blanks 8. Correction of spellings 9. Vocabulary and usage 10. Idioms and phrases 11. Verb tenses 12. Prepositions 13. Active voice and Passive voice 14. Parts of speech PAPER-I GENERAL ESSAY (Candidate should write three Essays one from each section compulsorily. Each section contains three topics. Each Essay carries 50 marks.) SECTION-I : Crisis management, Social problems, Analysis and solutions. SECTION-II : Current events of national and international...

Words: 2026 - Pages: 9

Premium Essay

Southwest Airline

...Case Analysis By: Omar B. Caligan TITLE OF THE CASE: Positioning Southwest Airlines through Employee Branding VIEWPOINT: Top Level Management – Executive TIME CONTEXT: 2005 I. PROBLEM STATEMENT * The use of employee branding as a process to gain an organizational “position” in the minds of customers II. OBJECTIVES: * To determine how employee branding works * To determine how employee branding can be utilized to position the organization in the minds of customers, employees and other stakeholders * To determine what are the key success factors for those who wish to make employee branding a strategic focus within their organization III. AREAS OF CONSIDERATION * Strengths 1. Psychological Contract * Influences employees’ trust in their employers and their motivation to serve customers and co-workers * Impacts interaction of employees with others as well as their day-to-day productivity 2. Knowledge of Desired Brand Image * Values, Philosophy and Spirit * Humour * Altruism * LUV * Use of drivers as focus for Southwest’s positioning strategy * Reliable, friendly and low priced 3. Service Innovation * Weaknesses 1. Excessive use of authority 2. Complexity of Process 3. Decreasing differentiation relative to other low cost carriers (i.e. segmented seats, international flights, etc.) 4. Aircraft...

Words: 838 - Pages: 4

Premium Essay

Managenent Reviewer

...Customer Needs, Wants, Demands ii. Market Offerings iii. Marketing Myopia iv. Markets b. Designing a customer-driven marketing strategy v. Marketing Management vi. Market Segmentation vii. Target Marketing viii. Market Positiong ix. Value Proposition x. Marketing Management Orientation 1. Production Concept 2. Product Concept 3. Selling Concept 4. Marketing Concept 5. Societal Marketing Concept c. Preparing an Integrated Marketing Plan and Program xi. Marketing Mix xii. Integrated Marketing Program d. Building Customer Relationship xiii. Customer Relationship Management xiv. Relationship Building Blocks 6. Customer Value 7. Customer Satisfaction xv. Partner Relationship Management e. Capturing Value from Customers xvi. Customer Loyalty xvii. Share of Customers xviii. Customer Equity 3. The changing Marketing Landscape CHAPTER II : Company and Marketing Strategy Partnering to Build Customer Relationships 8. Strategic Planning 9. Steps in Strategic Planning a. Defining the company mission b. Setting company objectives and goal c. Designing the business portfolio i. Business Portfolio ii. Portfolio Analysis ...

Words: 671 - Pages: 3

Free Essay

E-Government

...International Journal of Innovation, Management and Technology, Vol. 5, No. 4, August 2014 Identified Factors Affecting the Intention of Saudi Arabian Citizens to Adopt e-Government Services Sulaiman A. Alateyah, Richard M. Crowder, and Gary B. Wills Abstract—This paper discusses e-government, in particular the challenges that face adoption in Saudi Arabia. e-government can be defined based on an existing set of requirements. In this research we define e-government as a matrix of stakeholders: governments to governments, governments to business and governments to citizens, using information and communications technology to deliver and consume services. e-government has been implemented for a considerable time in developed countries. However, e-government services still face many challenges in their implementation and general adoption in many countries including Saudi Arabia. It has been noted that the introduction of e-government is a major challenge facing the government of Saudi Arabia, due to possible concerns raised by its citizens. In addition, the literature review and the discussion identify the influential factors that affect the citizens’ intention to adopt e-government services in Saudi Arabia. Consequently, these factors have been defined and categorized followed by an exploratory study to examine the importance of these factors. Therefore, this research has identified factors that determine if the citizen will adopt e-government services and thereby aiding governments...

Words: 3685 - Pages: 15

Free Essay

Heritage Conservation in Tainan

...area of about 174 square kilometer with population of 750,000. • It is one of Taiwan's cultural capitals, for its rich folk cultures including the famous local snack food, extensively preserved Taoist rites and other living local traditions. Country Taiwan Map Tainan city Map Overview of Fort Zeelandia in Tainan, Taiwan, painted around 1635 HISTORY Tainan gateway to the sea during Qing Dynasty • Tainan is the island’s oldest city which was settled in 1590, which was once under Dutch colonial rule from 1624 to 1661. • It became an ancient capital of Taiwan after Cheng Cheng-kung took over the island from Dutch. • In 1684, the Qing Empire conquered Taiwan • After 100 years, the Qing dynasty was defeated by Japan and Tainan was ceded to Japan Heritage Conservation in Tainan  Tainan has a long historical development and thus there is a range of heritage found in the city including temples, forts, government office building and court. Fort Provintia  By the end of 2004, there were over 100 places of designated historical relics in Tainan under to the Cultural Property Preservation Law Tainan District Court  including 7 Grade I, 8 Grade II, 38 Grade III and 2 National relics, 50 County (City) relics and 1 Historic relic  Beside the statutory designated built heritage, there are some historic buildings of historic, social and cultural significance,...

Words: 2610 - Pages: 11

Premium Essay

Leadership and Organizational Change

...Upper Saddle River: Pearson Supplementary Kotter J. (1996). Leading Chnage. Cambidge Ma.: Harvard Business School Press Janićijević N. (2009). Upravljanje organizacionim promenama. Beograd: Ekonomski fakultet . MGT 597 ETHICS & LEADERSHIP The process of organizational change management Initiating Diagnosis Creating vision Planning Motivating Power management Implementation Management of personal transition Stabilization Monitoring and control UNFREEZING MOVE REFREEZING MGT 597 ETHICS & LEADERSHIP Initiating changes The first step in change management The importance of leader’s mental change In order to initiate changes, a leader has to: 1. 2. 3. 4. Recognizes causes and drivers of change; Develops his own awareness of the necessity of breaking with status quo Develops his wish to make changes and to make decision to start changes; Identifies and appoint a change agent, define his roles and responsibilities and build productive relationship with him MGT 597 ETHICS & LEADERSHIP Model of causes of organizatioonal changes External soruces – changes in environment The inertia of organization Internal sources -. Changes in the company 1 Anticipation of the crisis External and / or internal misbalance 1 2 Deacrease of performances and crisis Initiating of organizational changes MGT 597 ETHICS & LEADERSHIP Anticipation of the crisis Inertia and crisis of organization Sources of inertia Organizational routines Organizaitonal...

Words: 1388 - Pages: 6

Premium Essay

International Marketing

...Challenge of International Marketing Objectives What you should learn from Module 1  What is meant by international marketing.  To understand the scope of the international marketing task  To comprehend the importance of the self-reference criterion (SRC) in international marketing.  To be able to identify and manage the factors influencing internationalisation of companies.  To evaluate the progression of becoming an international marketer.  To see how international marketing concepts influence international marketers.  To appreciate the increasing importance of global awareness. 1.1 The Internationalisation of Business 1.2 International Marketing Defined 1.3 The International Marketing Task 1.4 Environmental Adjustment Needed 1.5 Self-reference Criterion: An Obstacle 1.6 Becoming International 1.7 International Marketing Orientations 1.8 Globalisation of Markets 1.9 Developing a Global Awareness 1.10 Orientation of International Marketing Summary The first section of International Marketing offers an overview of international marketing and a discussion of the global business, political and legal environments confronting the marketer. International Marketing is defined as Performance of Business activities beyond national borders. The task of international marketer is explained. Key obstacles to international marketing are not just foreign environments but also our won self reverence criteria (SRC) and ethnocentrism. This section deals exclusively with the uncontrollable...

Words: 6310 - Pages: 26