...Cultural competency is a "set of congruent practice skills, behaviors, attitudes and policies that come embedded in a system, agency, or among consumer providers and professionals" (Green & Reinckens, 2013). Cultural competency allows tasks to be carried out effectively in any setting and situation. A health care professional who is culturally competent provides good awareness and sensitivity to individuals are of different cultures. Health care workers face diversity on a daily whether it's in society or at work, our patients and co-workers. Nursing practice will have to adapt to the many belief systems that exist today, nurses that are aware of this will become culturally competent. Barriers to cultural sensitivity in the nursing profession...
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...Cultural Competency Interview Paper Elizabeth Asch is one of two teachers in a community education preschool classroom in Michigan. She works with children from different socioeconomic statuses, different cultural backgrounds, and with different abilities and disabilities. Asch (personal communication, November 6, 2014) explained her job responsibilities include leading groups, creating lessons, helping the children progress in school, and home visits occasionally. She began working at daycare centers in high school, attended college for a few years, took a few years off to raise children, and then began looking for classroom jobs. The families that have attended her classroom are from both similar and diverse cultural backgrounds. She has had students from Hispanic, African American, Middle Eastern, Asian, and Caucasian families. There are rewards that accompany working with diverse families, Asch explains that she enjoys teaching the children about different cultures as well as learning about them from the children and parents. The students tell her stories about their families and their cultural practices, such as holidays, which she encourages them to tell. It is rewarding for her to be able to make connections with the students and their parents. A specific example that she always remembers is about an African American child from a lower SES who was in one of her classes who did not have the best life at home. He had problem behaviors and trust issues, but she was able...
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...Emerging Standards of Care Paper Ron Perkins NUR/531 December 23, 2013 Jane Jacks Emerging Standards of Care Paper In nursing, we care for patients from a variety of cultures and backgrounds. This diversity is dependent on location, population, and nursing specialty and may change at any point. In order to properly provide culturally competent care, we must be educated about the individual culture needs and limitations. It's also important to be mentally open to looking beyond our personal norms to care for patients with unique cultural backgrounds and beliefs. As a dialysis nurse, we are seeing the effects of chronic kidney disease affecting a larger, more diverse population of patients. Patients are going into renal failure earlier, family dynamics are uniquely affected, and patients from all walks of life are affected. The paper will look at dialysis at Fresenius Medical Care in St Louis Missouri located in The Hill neighborhood. It will define cultural competency, identify the different cultures served, discuss how the standards of culture competency are being met and what areas are not, and discuss nursing care delivery and possible solutions for areas lacking in cultural competency. Culturally Competent Care at Fresenius Dialysis Centers It is imperative as health care providers that we not only care for a verity of people with different health conditions, but also from different backgrounds. We are given the task of caring for the physical and mental...
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...decision making through the forms of written communication, including memos, emails, business letters, and reports. Other topics include communication ethics and cross-cultural communications, personal communication styles, solving organizational problems, and the evaluation of an organizations strategic direction. Course Dates Jul 29, 2014 - Sep 01, 2014 Faculty Information Name : Email Address : Alternate Email Address Phone Number : SHARLA WALKER (PRIMARY) sharmarie@email.phoenix.edu (510) 481-8992 Policies Faculty and students/learners will be held responsible for understanding and adhering to all policies contained within the following two documents (both located on your student website): • Academic Policies • Instructor Policies University policies are subject to change. Be sure to read the policies at the beginning of each class. Policies may be slightly different depending on the modality in which you attend class. If you have recently changed modalities, read the policies governing your current class modality. Get Ready for Class • Familiarize yourself with the textbooks used in this course. Course Materials All electronic materials are available on your student website. Week1 The Communication Process Tasks • Review the Week One Student Guide. Jul, 29 - Aug, 04 Objectives/Competencies 1.1 Explain the steps in the communication process. 1.2 Describe the roles of listening and responding in the communication process. Required Learning Activities ...
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...Nicole DeMase Emerging Standards of Care Paper December 15, 2014 Donna Rose Nur/531 Emerging Standards of Care Paper A growing problem in the United States is the increase in health disparities amongst minorities regardless that the United States is a multicultural country. This problem is due to the poor quality and accessibility of health care services. As the population of diversity continues to grow rapidly so does the importance of cultural competence in healthcare. Cultural competence is a set of behaviors, attitudes, and skills that enables nurses to work effectively in cross-cultural situations ("Cultural Competence", 2014). Organizations must have the capacity to value diversity, conduct self-assessment, manage the dynamics of difference, institutionalize cultural knowledge and adapt to the diversity and the cultural context of the communities they serve. The Office of Mental Health and Substance Abuse Services (OMHSAS) stated that inequities in service delivery and care in the health care system are associated with discrimination, and a lack of culturally competent practices, including a lack of cultural awareness and sensitivity by health care providers (Upsher, n.d). Substance abuse is defined as a chronic, relapsing brain disease that is characterized by compulsive drug seeking and use, despite harmful consequences ("The Science Of Drug Abuse And Addiction: The Basics", 2014). This paper will discuss and define the appropriateness of competent...
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...(Health Canada, 2013), as a group, Aboriginal people still have the shortest life expectancies and poorest health (HCC, 2012). Literature and antidotal research as cited several factors they negatively affect health outcomes. An important barrier that this paper will discuss the concept of cultural safety as a barrier to access health care by Canadian Aboriginals. It will then define cultural safety and discuss the evolution of...
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...Throughout my internship at Margaret Tietz Nursing and Rehabilitation Center, I have developed Advanced Generalist Social Work Practice Competency 2 skills, which is to Engage Diversity and Difference in Practice. The purpose of this paper is to evaluate the nursing home with regard to its commitment to supporting equality and challenging oppression in its approach to diversity among its staff. I will include a strategy on how to address cultural differences among staff and residents. Diversity among staff is very important in Margaret Tietz Nursing and Rehabilitation Center that I am interning at this year. The nursing home already understand that bringing diversity of voices in the nursing home from different racial, cultural and economic backgrounds is the right thing to do to meet the needs of all the residents at the nursing home. I have seen that increasing diversity at all staff levels in the nursing home has resulted in better patient outcomes and a deeper connection to the community. A disconnection between staff and the residents that the nursing home serve can present a cultural problem that must be overcome to provide patient-centered care....
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...USAWC course paper key competencies for 21st century strategic leaders by LTC JP Moore Strategic Leadership 24 October 2012 U.S. Army War College Carlisle Barracks, Pennsylvania 17013 It became clear to me [as the Chief of Staff of the Army]…I would have to learn new tricks that were not taught in the military manuals or on the battlefield. In this position [as a strategic leader] I am a political soldier and will have to put my training in rapping-out orders and making snap decisions on the back burner; and have to learn the arts of persuasion and guile. I must become an expert in a whole new set of skills. George C. Marshall After a review of the aforementioned George C. Marshall quote and the research conducted for this piece, the author draws the conclusion that the success – or failure – of a strategic leader depends on his or her abilities as an intellectual, culturally aware team builder, influencer, and a communicator above the tactical and operational levels of leadership. With this judgment, the following piece will answer two questions. What key competencies should a strategic leader possess in order to align their organizations to a constantly changing and complex – VUCA and JIIM – environment? How do these competencies facilitate his or her strategic organization’s alignment to the constantly changing and complex – VUCA and JIIM – environment? Strategic leader competencies generally consist of the “knowledge, skills, attributes, and...
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...The Importance of the Organizational Behavior in a Merger and Acquisition Process: Study case of an International Company in Brazil Ana Cristina Limongi-França - Universidade de São Paulo Heidy Rodriguez Ramos - Universidade de São Paulo Daniella Silva da Conceição - Universidade de São Paulo ABSTRACT The 90’s decade is known by the large number of the merger and acquisitions. It happens mainly by the rising of the improvement of competition among companies. The merger and acquisition process of the Coca-Cola FEMSA were studied in this paper. The accomplishment of this field study was done from an exploratory research among the last-year business students, deep interviews and documental analysis. The result analysis was done according a methodology of cultural analysis, built on the following criteria: Market, Management and Competencies. Hence, research data confirm the importance of the organizational culture on a merger and acquisitions process. 1 1 INTRODUCTION Mergers and acquisitions are part of the capitalism history. The ninety decade was marked by the rising of this process, as a consequence of a higher competition level. In Brazil this period was marked by the economy deregulation made during the governments of the ninety decade and also by the opening of its market to imported goods. The companies who entered Brazilian market realized they could grow up fast because the competition among companies was short and the goods were obsolete. To survive at...
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...Organizational Barriers to Mental Health Care Alex Nimako Aspen University Dr. Nina Beaman May 2, 2015 The health care environment relevant for this assignment is the state mental hospital at Norristown, Pennsylvania. The closest minority group to this facility will be immigrant Mexicans. In order to examine the potential barriers that might exist for a Mexican seeking mental health at the facility, an assessment of barriers to health care as noted by Purnell (2013) will be provided. This paper will therefore discuss the identified barrier issues relating to language, availability, accessibility, affordability, appropriateness, accountability, and adaptability. Other issues regarding acceptability, awareness, attitudes, approachability, alternative practices and practitioners, and additional services will also be discussed. This paper will further discuss ways to decrease barriers to mental health care for this minority group to assist the facility strive for cultural competency. Acosta (2003) noted in his project on a model mental health program for Hispanics that language barriers and lack of health insurance are the two major barriers to receiving mental health care for Latinos. There are no nurses, social workers, physicians, and psychologists at this facility who speak Spanish. However there are several Spanish speaking patients at both the civil side and forensic unit. The facility has to rely on interpreters whose services can only be obtained through a state established...
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...The course introduces best practices for leading and implementing change that addresses: leader / follower relations, their effect on corporate culture, employee resistance to change, and methods to assure that change will be successful. Learning Outcomes and Competencies University Outcome II – Critical and Creative Thinking: Competency # 4 – Integrate one’s own ideas with those of others to address an issue. Competency # 5 – Apply a creative process to explore an issue using imagination, intuition, and analytical methods. University Outcome IV – Social and Global Perspective: Competency # 2 – Analyze social issues involving individuals, communities, and institutions from different disciplinary perspectives Competency # 3 – Demonstrate an understanding of the world as sets of interactive and interrelated systems. Bachelor of Science in Leadership Major Outcomes Report capacity to discern facets of change as it relates to leadership in the professional environment. Discuss and evaluate effective management and leadership behaviors and their implications in professional practice. Course Competencies Describe the leader’s sources of position power and personal power. Understand cultural perspectives on organizational change. Integrate leadership and change with creativity theory. Compare and contrast top-down, bottom-up, and fusion change. Describe how to effectively implement change in complex organizational structures. Readings & Resources ...
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...Cultural Competency in Nursing Care Dorcas Jacobs Grand Canyon University: NRS 429V Family Centered Health Promotion September 29, 2013 Cultural Competency in Nursing Care As the United States becomes more and more culturally diverse one cannot help but be exposed to various cultures and worldviews. America has long been called the melting pot, and that term has never been truer than it is today. According to Green and Reinckens (2013) the U.S. Census Bureau estimates that by the year 2041 the U.S. population will be a majority minority. In other words, less than half of the population will be non-Hispanic, single race Caucasian. This growing diversity makes cultural competence in healthcare a necessary requirement for effective communication and delivery of patient centered care. In fact, cultural competency is so necessary that The Joint Commission has produced a number of items addressing this issue, and states that organizations and their personnel must do the following in order to provide culturally competent care: (1) value diversity; (2) assess themselves; (3) manage the dynamics of difference; (4) acquire and institutionalize cultural knowledge; and (5) adapt to diversity and the cultural contexts of individuals and communities served. (The Joint Commission, 2010) This paper will explore the value of understanding one’s own heritage when evaluating the needs of others. Comparison will also be made between health traditions of three families of differing cultural...
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...Business Studies (2006) 37, 525–543 & 2006 Academy of International Business All rights reserved 0047-2506 $30.00 www.jibs.net Cross-cultural competence in international business: toward a definition and a model James P. Johnson1, Tomasz Lenartowicz2 and Salvador Apud3 Crummer Graduate School of Business, Rollins College, Winter Park, USA; 2Deparment of Management, International Business and Entrepreneurship, College of Business, Florida Atlantic University, Boca Raton, USA; 3LBJ School of Public Affairs, The University of Texas, Austin, USA Correspondence: Dr James P. Johnson, Crummer Graduate School of Business, Rollins College, Office number 204, Winter Park, FL 32789, USA. Tel: þ 1 407 646 2486; Fax: þ 1 407 646 1550; E-mail: jpjohnson@rollins.edu 1 Abstract Many international business failures have been ascribed to a lack of crosscultural competence (CC) on the part of business practitioners. However, the international business literature appears to lack an adequate conceptualization and definition of the term ‘CC’, focusing instead on the knowledge, skills and attributes that appear to be its antecedents. In this conceptual study, we propose a definition of CC as it applies to international business and develop a model for understanding how CC is nurtured in individuals, linking our definition to the concept of cultural intelligence. We discuss the components of the model and suggest that there are environmental and contextual impediments to the effective application...
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...Follow these procedures: If requested by your instructor, please include an assignment cover sheet. This will become the first page of your assignment. In addition, your assignment header should include your last name, first initial, course code, dash, and assignment number. This should be left justified, with the page number right justified. For example: SawyersMHRM5000-8 6 | Save a copy of your assignments: You may need to re-submit an assignment at your instructor’s request. Make sure you save your files in accessible location. Academic integrity: All work submitted in each course must be your own original work. This includes all assignments, exams, term papers, and other projects required by your instructor. Knowingly submitting another person’s work as your own, without properly citing the source of the work, is considered plagiarism. This will result in an unsatisfactory grade for the work submitted or for the entire course. It may also result in academic dismissal from the University. | | HRM5000-8 | S. Manlove | | | Human Resources Management | 6 | ------------------------------------------------- ------------------------------------------------- Faculty Use Only ------------------------------------------------- ------------------------------------------------- ------------------------------------------------- ------------------------------------------------- ...
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...lRole of Emotional Intelligence in Virtual Project Management Shazia Nauman MEM, MBA shaznaum@yahoo.com CASE, Pakistan Maliha Elahi, PMP, MCT malihaelahi@yahoo.com SPO, Pakistan Zeeshan Ahmed Bhatti xeeshan@gmail.com CASE, Pakistan Umair Khalid umair.khaled@gmail.com Ericsson,Pakistan Abstract- In today's competitive global environment, projects in organizations consist of cross-functional teams that are formed to utilize individual expertise. A project manager whose primary responsibility is to achieve project objectives deals these individuals. Since the rational and emotional aspects of a project vary in complexity, the role of the project manager is critical to project success. The objective of this study was to demonstrate linkages between emotional intelligence and the challenges faced by virtual project managers. The study will also show that there exists a multi tier relationship between Emotional Intelligence (EI) and challenges/elements of VPM. 1. INTRODUCTION Emotional Intelligence has its roots in the concept of "social intelligence", as first identified by E.L. Thorndike as early as in the early 1920s. The term Emotional Intelligence first appeared in a series of academic articles authored by John D. Mayer and Peter Salovey [1]. Goleman defined Emotional intelligence as a person’s self-awareness, self-confidence, selfcontrol, commitment and integrity, and a person’s ability to communicate, influence, initiate change and accept change [2,3]. In...
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