...“One world, one way, one way, many paths.” Well this saying cannot be defined any better in the world of cultural sensitivity. With business activities going global, the organizations are riding the waves of culture more than ever, giving cultural sensitivity an important place in dealings. “Kiss, Bow or Shake Hands?” the international business best seller by Terri Morrison, Wayne A. Conway suggests on how to maintain international relations in different business environment. Cultural sensitivity has taken toll taking business dealings to a whole professional level. Cultural sensitivity means being aware that cultural differences and similarities exist and have an effect on values, learning and behaviour (Stafford). In many cultures establishing relationships is very important while doing business together.” Pulling the plug too soon” as described in an article by Huffington post, people who tend to think that having a basic ‘business goal’ doesn’t work enough and you have to actually work and put your time and effort into it and waiting patiently for the results. Everyone understands that the basic problem of communication is caused by lack of common language. Even when you’re all speaking ‘English’, we don’t seem to understand the reality is that different assumptions based on different cultures can be the main barrier to effective communication. Cultures affect our own attitudes and expectations let alone others. Until recently large firms that operate internationally...
Words: 914 - Pages: 4
...Cultural Sensitivity Company A is headquartered in a regional manufacturing area in the United States. Company A produces engine components that undergo an extra heat-hardening process that provides extended life for engines of heavy-duty trucks, and it provides specialized machined engine components to all major U.S. truck and automobile manufacturers. Company A currently has 5,000 employees in the United States and wants to double its size within the next four years. After establishing through market research that a huge growth potential exists for new entrants of heavy-duty trucks in several target countries, Company A expanded successfully into one European country this past year. The company is now considering expansion into an Eastern Asian market. Senior management believes Company A will more than double company profits with its expansion in the international market. As a member of the expansion team, you will be a key player in ensuring the success of this new venture. You will be responsible for providing assessments, analysis, and written plans for successful furtherance of Company A’s global marketing plan. Your manager at Company A has asked you to submit a detailed marketing approach that the manager will present to the operating committee. Your approach should address any major cross-cultural challenges that may likely surface as Company A expands into an Eastern Asian market. A. Identify one country in Eastern Asia a. After researching a number...
Words: 1172 - Pages: 5
...Aishani Rungta Mrs. Subhamitra Adhikari Academic Writing (b) July 23, 2013. Main Essay: 1111 words. CULTURAL SENSITIVITY Essay Plan: (Cultural Sensitivity in Business) First paragraph- Introduction Second paragraph: What is cultural sensitivity, different types of Cultural Sensitivity. Third paragraph: Cultural Sensitivity in Communication, business, tourism, etc. Fourth paragraph: (CONCLUSION)- importance of cultural sensitivity, Negative impacts of Cultural Sensitivity, Consequences of lack of cultural sensitivity in day to day life, Inter-relation of Cultural sensitivity in various aspects. THESIS STATEMENT: How has the aspect of cultural sensitivity affected various marketing strategies in business? MY POINT OF VIEW: Cultural Sensitivity broadly means being aware of and open to other diverse cultures. It makes a person more compatible to other countries traditions and culture and their way of thinking. Hence, according to me, culturally sensitive people are more open to the changes around them and can adjust easily with their surroundings. This article mainly focuses on the importance of cultural sensitivity in the marketing sector of the business. Most businesses operate on an international scale, which requires large scale interaction with people from all over the world. Hence, it is extremely important to be culturally sensitive towards the different behaviors...
Words: 1362 - Pages: 6
... Assignment 1: Cultural Sensitivity in Business. What is cultural sensitivity? Are you culturally sensitive? Health Corps defines cultural sensitivity as having the capacity and sensitivity to function effectively with people from different cultures. It means valuing and respecting differences and diversity and being sensitive to cultural differences. It helps us become more culturally sensitive to the community we are in, making us more culturally competent and aware, understanding that cultural sensitivity is a finite achievement. Cultural sensitivity is a set of skills that helps us learn about various kinds of people, cultures that are different from ours thus teaching us how to serve better in a community. Cultural Sensitivity enables us to treat people of different classes, genders, race, religion in an appropriate manner and respect and judge them on their personality, value their worth and what they bring to the table. It is a great concept and it enables us to be closer to different kinds of people from all over the globe. Belonging from one of the most culturally diverse countries in the world, I have seen how the littlest thing can offend a person. Thus, being sensitive is crucial- be it in the corporate world or in your daily life. Something as simple as shaking hands with a lady in a country where it is considered a taboo can lose you an enormous contract. Cultural Sensitivity does not only imply having the knowledge of how...
Words: 951 - Pages: 4
...University of michigan By the year 2020, 48% of urban schools will be comprised of students of color, and therefore, there is an increasing need for teachers to exhibit culturally sensitive behaviors in the classroom (Cross, 2003). In order to adapt in such an environment, practitioners must understand that cultural differences do not merely serve as a backdrop- they must be seriously considered in order to achieve success. In fact, key studies have found that individuals who have thrived in these classrooms exhibited a unique combination of personal characteristics (both innate and learned) and were aware of the challenging road ahead of them. Considering the fact that urban schools are made up of such diverse students, the question then arises if teachers of these classroom culturally follow suit. According to one article, 85.6% of urban schoolteachers are white (Cross, 2003). This sort of homogeneous instruction, if not approached properly, could certainly have negative effects towards the effectiveness of equitable education. For example, some students of color may not trust the teacher because they could have been isolated from diversity in their households prior to formal schooling. These urban students may feel an overall sense of detachment from their instructors and this could inevitably harm their enthusiasm and will to learn. Since it is known that most urban teachers are white and most commonly females, how are they supposed to relate to their culturally...
Words: 1089 - Pages: 5
...Cultural sensitivity is accepting of the values and beliefs of others. It can also be defined as developing a sincere and deep understanding of the differences between various people and working past them by also seeing and appreciating the similarities between those same people. Cultural sensitivity is difficult to put into practice especially for national organizations of large size. Three factors that can affect an organization’s strategic plan are classes of employees working within the organization, regional variations that exist within the organization, and the impact of the changing family definitions in today’s world. Each of these three factors has an influence on the successful recruitment and retention of a diverse workforce. Southwest Airlines (Southwest) is an example of a national organization that demonstrates the impact of these three factors. The organizational status of each employee would be achieved through personal effort in an open class system versus the social class to which each employee belongs (Kottak & Kozaitis, 2003). Guaranteed merit based upward mobility is a factor that can motivate top candidates to come to work for a given organization. Furthermore, merit base upward mobility will go on to motivate top candidates to stay and continue working with the organizations because he or she see that their efforts are being recognized and rewarded with upward mobility within the organization. Another motivational benefit of an open class system within...
Words: 2046 - Pages: 9
...Cultural sensitivity is accepting of the values and beliefs of others. It can also be defined as developing a sincere and deep understanding of the differences between various people and working past them by also seeing and appreciating the similarities between those same people. Cultural sensitivity is difficult to put into practice especially for national organizations of large size. Three factors that can affect an organization’s strategic plan are classes of employees working within the organization, regional variations that exist within the organization, and the impact of the changing family definitions in today’s world. Each of these three factors has an influence on the successful recruitment and retention of a diverse workforce. Southwest Airlines (Southwest) is an example of a national organization that demonstrates the impact of these three factors. The organizational status of each employee would be achieved through personal effort in an open class system versus the social class to which each employee belongs (Kottak & Kozaitis, 2003). Guaranteed merit based upward mobility is a factor that can motivate top candidates to come to work for a given organization. Furthermore, merit base upward mobility will go on to motivate top candidates to stay and continue working with the organizations because he or she see that their efforts are being recognized and rewarded with upward mobility within the organization. Another motivational benefit of an open class system within...
Words: 2126 - Pages: 9
...The disparities between African American women and other races in regard to the incidences of and mortality from breast cancer are alarming. Studies have shown that minority communities are less likely to take advantage of preventative and detection care like breast cancer screening. Other studies find that a number of factors, outside of race and ethnicity play a role in this. Ultimately, approaching the topic from a holistic understanding and acknowledgement of the ways in which a person’s full background influence their values, beliefs, and decisions and present barriers to action – cultural sensitivity, namely – is essential to reversing these disparities. In “African-American Women, Self-Breast Examination and the Health Belief Model: Implications for Practice,” author Josephine McCaskill, PhD., APN, FNP, BC examines the fact that African American women, despite having lower incidence rates of breast cancer have a higher mortality rate, and the fact that findings show that “the adherence to recommended breast cancer screening guidelines is frequently reported to be lower in the African American population” (McCaskill p. 33). McCaskill begins by discussing the epidemiology of breast cancer, noting that it is “the most common form of cancer, resulting in significant deaths among African American women.” She discusses its origins, cell growth, and disparities among populations. Particularly, among women who are ages fifty and older, the mortality rate for African...
Words: 1375 - Pages: 6
...Cultural sensitivity in the healthcare environment is a crucial component of the nursing program. Nurses must learn how to be sensitive to different cultures as their patients will come from different backgrounds and viewpoints. Without sensitivity, a nurse cannot properly fulfill their job as a caregiver. Authors P.D. Henderson, S.V. Gore, and B.L. Davis (2003) focus on the African American women population in relation to breast cancer recovery. This is an important topic within cultural sensitivity not only because it focuses on the female population on their coping with breast cancer, but it also focuses specifically on African American women. I found this research article as an excellent exploration of the patient population as it discusses the varying coping strategies used by African American women. As nurses learn about these coping strategies, they can better assist this specific population. Henderson and his colleagues set out to determine the way in which African American cope with breast cancer. The authors specified that they approached this research believing that this population may very well cope similarly to breast cancer as other cultures, but their goal was to determine if there were differences. Their study involved 66 African American women located in the United States who were diagnosed with breast cancer (Pg. 641). Interviews were performed with each individual participant and data from the interview was tape-recorded. A qualitative analysis was...
Words: 1045 - Pages: 5
...QUALITY ASSURANCE QUALITY ASSURANCE PROGRAM - A collective term which refers to the different methods used to assure reliable test results. - It encompasses comprehensive concepts , including components of Quality Control, which are primarily quantitative and statistical tools, and those aspects of laboratory management that impart perceptions of credibility and medically useful to clinicians. - The goal of Quality Control is to reduce both systematic and random errors. - In Japan, they refer to it as ZERO DEFECT Importance of QC in patient care -It serves as a foundation for a comprehensive program of assuring HIGH-QUALITY PATIENT CARE. -The Joint Commission on Accreditation of Healthcare Organizations (JCAHO) defines Quality Control as a well-defined, organized program designed to enhance patient care through the ongoing objective assessment of important aspects of patient care and the correction of identified problems. Quality Assurance Program A. Pre-analytic al phase Test ordering, specimen collection, specimen transport and processing, patient information system. B. Analytical phase Specimen analysis, use of controls, record keeping C. Post-analytical phase Reporting of results, physician contact, reference ranges Variability (errors) - RANDOM ERRORS – indeterminate errors which are a result of chance and sampling errors. They do not generally affect an entire batch of samples and therefore cannot be detected by...
Words: 615 - Pages: 3
...DRA Assignment 2 – Recreational Properties 1) FRAMING THE DECISION 1.a) Decisions a) He can exercise the option and buy the land. In this case, the possible decisions are: a.1) Sell the land without any development a.2) Develop the land with a development cost of £ 5 million and the sell it for a higher profit b) He can avoid to exercise the option and invest in another investment that will give to him a certain profit. c) Try to negotiate an option extension in order to be able to delay his decisions until the suit is settled and the risk of not getting the lease does not affect his decision anymore. d) For the purpose of this analysis we are assuming that the price of the option will remain constant. Otherwise another possible decision that Anders may make is whether to sell the option to third parties and eventually recover part of his investments. 1.b) Factors of uncertainty a) Legal suit outcome: the payoff of his decision is subject to the outcome of the lawsuit that may not allow the development of land parcels on East side of White Mountain. b) Reputation: the success of his initiative and the consequent return on his investment are conditioned by the popularity that the location will have, as for instance the quality of the snow and of the ski runs. Due to their nature, these are unpredictable factors that Anders cannot control. 1.c) Objective The objective of Recreational Properties is to maximise the payoff coming from this investment as well as minimising...
Words: 1914 - Pages: 8
...“You are a department manager in a mid-sized company that provides technology support services. You have ten employees who are required to maintain a high level of technical expertise and deliver excellent customer service. One of your employees, who has been with the company for two years, is performing at a substandard level and you have received numerous complaints from customers and coworkers. In addition, this employee has displayed confrontational behavior which has created a hostile environment. You must now meet with this employee and deliver an ultimatum regarding the need for immediate improvement or dismissal.” Having confrontation and tension at the workplace is counterproductive in most cases. Some professions strive on confrontation (i.e. lawyers and the courtroom) but even these professions have strict guidelines to keep conduct orderly. Delivering an ultimatum is not an easy task, when things get too heated to continue they sometimes are ineffective. Giving the employee a chance to discuss the issues and a chance to improve is fair, unless of course there is criminal behavior involved. In this case, this is not listed. There are many factors that are not given in the example above that leave me to question if the ultimatum should be given. For one, is the employee a “marginalized” one? Is there hostility due to “rejection or lack of conditional acceptance of the reference group” or is there a case of whistle blowing from the peer group (Schockley-Zalabak...
Words: 544 - Pages: 3
...Experimentation Analog Circuit The following figures are screenshots of the oscilloscope after each stage. Voltage Follower Grounded Not Grounded Differentiator Not Grounded Grounded Low pass Filter, f0 = 150Hz Grounded Not Grounded High pass Filter, f0 = 0.5Hz Grounded Not Grounded N Muscles repeatedly flexing (no high pass filter) Muscles repeatedly flexing (after high pass filter) 60Hz Notch Filter Grounded Not Grounded Final ECG Output (after amplifier) Grounded Not Grounded The following figure was captured using LabVIEW. Top Waveform (White) = Output Middle Waveform (Red) = After differential amplifier, before any filtering Last Waveform (Green) = Buzzer Output, R wave detected This output demonstrates that our filters are working well enough to detect Rwaves. Looking at the 4th R-wave in the red waveform, which is before any filtering, we see that the EMG noise is at the same magnitude as the R-wave. However, our buzzer still detected an R-wave. The noise was reduced in such that the R-wave is not clearly above the noise. We are also able to see 60Hz noise filtered out in the output. Digital Circuit Timer Interrupt at 250Hz (Sampling Rate) Verified by checking on the oscilloscope to see a spike every 4ms (250Hz) Analog-to-Digital Converter We inputted the ECG waveform to the microcontroller ADC and graphed the output values. The graph resembles an ECG waveform. This means the ADC was...
Words: 1975 - Pages: 8
...can be diagnosed. This is due to the lack of effective screening methods to detect the tumor or cyst in its earliest curable stages. The ability to successfully detect pancreatic cancer is highly dependent on an effective screening method with high sensitivity and specificity that can detect the tumor or cyst early in its development. In the United States, many of the current methods are too costly, too invasive, unavailable for widespread use, and lack high sensitivity and specificity. There is a strong need to find a more promising screening method that is inexpensive, noninvasive, available for widespread use, and maintains high sensitivity and specificity. The immediate objective of this research project was to evaluate the current screening methods and make a recommendation for a future screening strategy with strong potential to detect the cancer in its earliest stages while improving the sensitivity and maintaining high specificity. The first step in the investigation process was to identify a high-risk population for pancreatic cancer. Then, current screening methods were evaluated based on their ability to detect pancreatic cancer among the defined high-risk population and their cost, invasiveness, availability, sensitivity and specificity. After determining the Magnetic Resonance Imaging (MRI) as the best current screening method, further research indicated that plasma microRNA in combination with the biomarker CA 19-9 has potential to detect pancreatic...
Words: 4678 - Pages: 19
...Confidentiality and Non-disclosure Agreement between ______________________________ (herinafter referred to as “X”) Registration number: ______________________ Adress: and (herinafter referred to as “ The Client”) Registration number/ ID number: Address: WHEREAS the parties are discussing certain matters which require each party to disclose certain proprietary, secret or confidential information (“the information”) to the other party; AND WHEREAS the parties acknowledge that the information exchanged between them must be kept confidential and have therefore agreed to enter into this confidentiality; NOW THEREFORE the parties acknowledge, agree and undertake as follows: Whereas, 'The Client’ and 'X’ has certain confidential information which it desires to disclose confidentially to each other relating to client information provided by him including but not limited to trade secrets and proprietary information pertaining to finances, marketing plans and techniques, forecasts, operational structures and methods, pricing policies, customer lists and other proprietary, private confidential business matters, all hereinafter referred to as the INFORMATION, and both parties hereby agree that this two way exchange is for the sole purpose of evaluating potential business opportunities involving each party or one or more subsidiaries of each party. The parties agree as follows: 1. Information: Each under...
Words: 1471 - Pages: 6
