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Customer Satisfaction on Land Owners of Amin Mohammad Group: a Study on Corporate Branch.

In: Business and Management

Submitted By foulfox
Words 5422
Pages 22
amin,customer satisfaction

Chapter One
INTRODUCTION

[pic]

1.1 Introduction

Internship program is essential for all MBA students, because it helps him or her acquit with real life situation. The real estate sectors play a significant role in solving the housing crisis in Dhaka city, so I have selected Amin Mohammad Group which is one of the leading real estate companies in our country.

For completing my MBA degree Internship Report is one of the parts at the final semester of the Department of Business Administration, International Islamic University Chittagong. This is a study on ‘Customer Satisfaction on Land Owners of Amin Mohammad Group: A Study on Corporate Branch’. It was a chance for me to learn about the management and how to satisfying the customers.

Give literatures relating to the topic of the study.....

1.2 Scope of the Study

This Report will give us a clear picture about the customer satisfaction in General & Specially the activities Of Amin Mohammad Group. The Scope of the study is limited of organizational set up, functional & performance. The scopes of this study are:

1) Maintain a good relation between Employs & management.

2) Improving an effective work station design.

3) Effective marketing layout designing.

4) Efficient handling of employees.

5) Handling & setting the employees according to their work.

6) Maintaining the link in effective manner.

1.3 Objectives of the study

The main objective of the study is to find out the consumer attitudes towards Amin Mohammad Group. Especially the objectives of the study are as follows:

➢ To identify the factors influencing consumer’s choices plots and/or flats.

➢ To investigate whether the customers experience any inconvenience during plot booking and to

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