...A PRACTICAL GUIDE FOR CASE STUDY ANALYSIS & CASE ANALYSIS REPORTS (CAR) Exemplar: ShopKo and Pamida System Triumph or Tragedy Philip Pun Lecturer in EB PLG406 (x8866) ©1st Term 2011/2012 1 WHY PERFORM CASE STUDY? Case study as a learning tool The best way to learn is to feel, to practice and to involve Philip Pun, First Term 2011/2012 2 WHAT IS A CASE STUDY? All case studies have one common goal: to help learn the subject matter in hand Cases allow learners to practice and apply their skills in their chosen disciplines so that they can do it better in real life A case study, as a microcosm of real life, gives the learner an opportunity to project himself or herself into a situation and interact with the information and the imaginary participants in the case The process of analyzing a case and discussing it with others is very much an integral part of the learning process Philip Pun, First Term 2011/2012 3 WHAT IS CASE ANALYSIS? Case analysis refers to a systematic process of examining all the available information related to the case and performing the following steps: Putting all of the information in the case together to produce a coherent picture or a “map” of the situation Evaluating the actions and plans of the subject , identifying and describing business problems Recommending a coordinated plan of action to correct business problems Providing a justification...
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...Part 1 After reading the Case Study we have the executive development team from two different companies and a school board trying to come together to help the children of Washington, DC but they all have different reasons and approaches to the matter, they will try to come together and get this gone as one powerful team the school board, Woodson Foundation and NCPIE. The executive development team is past the forming stage they know who will be working towards this common goal and what they bring to the table, so that means they are in the storming stage because they all their own plans on how to go about change the culture of the young children of DC. They all oppose to some of the ideas of the other parties have because it does create so kind of conflict of interest not everyone goes about doing business the same way. The executive team could go a long way and could an easier time navigating the concerns of the other groups in they knew how to form a group and the stages that it takes to become a functionally group that works well together, in the mist of them storming to fit the right fit amongst each other if the Woodson Foundation had a clear understanding of the process then know this is the hard part letting NCPIE and the school board do what they do well and just focusing on what aspect they are strong at which would be normalizing the group to full power setting the standards and goals the meet the expectations of the community as well as the school board but...
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...The Manzana Case Manzana Insurance- Fruitvale Branch Case Study The Manzana Case Manzana Insurance- Fruitvale Branch case study Executive Summary The Fruitvale Branch of Manzana is facing its bitter reality of declining profitability and potential loss of market shares to its main competitor-Golden Gates due to its rising renewal loss rate and expanding turnaround time. In our analysis, we dig into several issues that were possible causes for the problem and tend to provide readers with feasible solutions that may resolve the issues on hand. Examples of such issues as we have identified in the case include, but not limited to, various departments’ deviation from FIFO system, potential capacity and staffing problems, uneven workload among three underwriting teams, outdated SCT for computing TAT, and inaccurate computation process for TAT. In order to lower the number of late renewals and reduce turnaround time, our recommendations include, but not limited to, the following: 1) Making it mandatory for all departments to comply with the FIFO system and implementing monitoring plans for overseeing the entire underwriting process to ensure FIFO is strictly implemented; 2) Revising the incentive scheme for Fruitvale Branch employees to further assist with the successful implementation of FIFO system; 3) Expanding the number of days RERUNs are released to DCs prior to the due dates to ensure that there is sufficient time for relevant departments to complete the requests...
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...to participation in pyschodrama. This ties in with the idea of the game as a means though which experience is formulated (Erikson, 1968). According to Turkle, the identity game helps to bring about psychological maturity. It is achieved by being able to develop different facets of the identity and experiencing variable progress between different identities. According to Steven G. (1998) , young people can and do take on second identities to protect their offline from their online identity. Steven (1998) believes young people allow themselves to behave in ways different from offline life, to express formerly unexplored aspects of their personalities, much as they do when wearing masks at a masquerade ball. Amber Case (2010) mentioned on TED, Washington DC, (Fig 4A &ump; Fig 4B) the need for maintenance of second self in simultaneous time. Amber (2010) believes good technology does not inhibit one's lifestyle, but enhances it. Being responsible with technology...
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...for mobile advertising: case studies Alexandra Rehak October 2008 Research from Analysys Mason Fixed Networks and Services Analysys Mason Fixed Networks and Services online market intelligence service MENA telecoms market: strategies and opportunities 2008–2013 Mobile broadband: another substitution threat for fixed operators? Business data services in Europe: market drivers and forecasts 2008–2013 Multi-play services in Western Europe: market sizings and forecasts 2008–2013 Central and Eastern European fixed telecoms: market sizings and forecasts 2008–2014 Pay TV in Western Europe: market sizings and forecasts 2005–2013 Legacy matters: ensuring a soft landing for TDM services Regulatory headaches in the transition to nextgeneration networks Next-generation network architecture: what and when? Success factors for hosted and managed VoIP in Europe Western European fixed telecoms: market sizings and forecasts 2004–13 Wireless broadband forecasts for 2008–2015: HSPA, HSPA+, EV-DO, LTE and WiMAX Mobile social networking: strategies and case studies Strategies for mobile broadband pricing and packaging Mobile proximity payments: scenarios for market development iPhone shows the way for mobile TV Critical ingredients of mobile TV: femtocells and sideloading Mobile media and entertainment in Western Europe: value chains and business models The business case for picocells and femtocells in the enterprise market Femtocells in the consumer market: business case and marketing plan The...
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...Journal ofEngineering and Technology Management, 10 (1993) 229-264 229 Elsevier Impacts of programmable manufacturing technology: A review of recent studies and contingency formulation Jeffrey K. Liker”, Ann Majchrzakb and Thomas Choi” “Industrial and Operations Engineering, University of Michigan, Ann Arbor, MI 48109, USA bZnstitute for Safety and Systems Management and Industrial and Systems Engineering, University of Southern California, Los Angeles, CA 90089, USA Abstract This paper reviews the literature on the social impacts of programmable manufacturing technology (PMT). Several perspectives on the social impact of technology are identified ranging from simple additive models that view technology as having a set of individual and independent causal impacts to a contingency perspective which views the impact of technology as dependent on technical and organizational characteristics. The paper statistically summarizes 30 empirical studies within the 1986-1990 period and finds common trends in findings as well as contradictory evidence. The common trends are that PMT tends to lead to more organic organizations, but also meets with negative employee attitudes, stress, and perceptions of reduced job security and mobility. The contradictory evidence is that most studies report simple, additive effects, while a substantial portion find that the impacts depend on a wide range of contingency variables. The authors argue that simplistic views of PMT as being...
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...C Sniper attacks After the shooting of 15 different people in Maryland and Virginia in October, 2002, this country would never be the same. One of the most challenging cases in history would draw the attention of not only police forces, but also the FBI, the US Marshalls and the Secret Service. In this essay, I will analyze the background information on the murderers, followed by the crime development, and finally police intervention and resolution, linked to the assailants John Allen Muhammad, and Lee Boyd Malvo. On the one hand, perpetrator John Muhammad, 41 at the time of the attacks, had served in the US Military for 17 years, and earned medals for his actions during the Gulf War of 1991. After being discharged in 1994 as a Sargeant, his wife, Mildred Muhammad claimed that he had returned...
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...Chapter 1 Case Study: Harmonix Embrace Your Inner Rock Star Little more than three years ago, you had probably never heard of Harmonix. In 2005, the video game design studio released Guitar Hero, which subsequently became the fastest video game in history to top $1 billion in North American sales. The game concept focuses around a plastic guitar-shaped controller. Players press colored buttons along the guitar neck to match a series of dots that scroll down the TV in time with music from a famous rock tune, such as the Ramones’ “I Wanna Be Sedated” and Deep Purple’s “Smoke on the Water.” Players score points based on their accuracy. In November 2007, Harmonix released Rock Band, adding drums, vocals, and bass guitar options to the game. Rock Band has sold over 3.5 million units with a $169 price tag (most video games retail at $50 to $60). In 2006, Harmonix’s founders sold the company to Viacom for $175 million, maintaining their operational autonomy while providing them greater budgets for product development and licensing music for their games. Harmonix’s success, however, did not come overnight. The company was originally founded by Alex Rigopulos and Eran Egozy in 1995, focused around some demo software they had created in grad school and a company vision of providing a way for people without much musical training or talent to experience the joy of playing and creating music. The founders believed that if people had the opportunity to create their own music, they would jump...
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...Chapter 1 Case Study: Harmonix Embrace Your Inner Rock Star Little more than three years ago, you had probably never heard of Harmonix. In 2005, the video game design studio released Guitar Hero, which subsequently became the fastest video game in history to top $1 billion in North American sales. The game concept focuses around a plastic guitar-shaped controller. Players press colored buttons along the guitar neck to match a series of dots that scroll down the TV in time with music from a famous rock tune, such as the Ramones’ “I Wanna Be Sedated” and Deep Purple’s “Smoke on the Water.” Players score points based on their accuracy. In November 2007, Harmonix released Rock Band, adding drums, vocals, and bass guitar options to the game. Rock Band has sold over 3.5 million units with a $169 price tag (most video games retail at $50 to $60). In 2006, Harmonix’s founders sold the company to Viacom for $175 million, maintaining their operational autonomy while providing them greater budgets for product development and licensing music for their games. Harmonix’s success, however, did not come overnight. The company was originally founded by Alex Rigopulos and Eran Egozy in 1995, focused around some demo software they had created in grad school and a company vision of providing a way for people without much musical training or talent to experience the joy of playing and creating music. The founders believed that if people had the opportunity to create their own music, they would jump...
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...I ~ i APPLIED SOCIAL RESEARCH METHODS SERIES CASE Series Editors LEONARD BICKMAN, Peabody College, Vandelbilt University. Nashvine DEBRA J. ROO. Vanderbilt UnillelSity. Washington. DC I. SURVEY RESEARCH METHODS (ThIrd Edition) by FlOYD J. FOWLER, Jr. 2. SYNTHESIZING RESEARCH (ThIrd edition) by HARRIS COOPER 3. METHODS FOR POUCY RESEARCH by ANN MAJCHRZAK 4. SECONDARY RESEARCH (Second Edition) by DAVID W. STEWART and MICHAEL A. KAMINS 5. CASE sruDY RESEARCH (ThIrd edition) by ROBERT K. YIN 6. META-ANALY11C PROCEDURES FOR SOCIAL RESEARCH (Revl'" Edition) by ROBERT ROSENTHAL 7. TELEPHONE SURVEY METHODS (Second Edition) by PAUL J. LAVRAKAS 8. DIAGNOSING ORGANlZAnoNS (s.cond Edition) by MICHAEL I. HARRISON 9. GROUP TECHNIQUES FOR IDEA BUILDING (Second Edition, by CARL M. MOORE 10. NEED ANALYSI9 by JACK McKilliP II. UNKING AUDmNG AND META EVALUAnON by THOMAS A. SCHWANDT and EOINARD S. HALPERN 12. ETHICS AND VALUES IN APPUED SOCIAL RESEARCH by ALLAN J. KIMMEL 13. ON nME AND METHOD by JANICE R. KEllY and JOSEPH E. McGRATH 14. RESEARCH IN HEALTH CARE SEmNGS by KATHLEEN E. GRADY and BARBARA STRUDLER WALlSTON 15. PARnCIPANT OBSERVAnON by DANNY JORGENSEN 16. INTERPREnVE INTERACllONISM (Second Edition) by NORMAN K. DENZIN 17. ETHNOGRAPHY (Second Edition) by DAVID M. FETTERMAN 18. STANDARDIZED...
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...UST Global, India: delivering software service solutions Balakrishnan Menon Balakrishnan Menon is a Professor in the DC School of Management and Technology, Idukki, India and Research Scholar in the School of Management Studies, Karpagam University, Coimbatore, India. 1. Introduction When the founder Chairman of US Technology Private Ltd (UST) Late Mr G. A Menon wanted to set up a software company in Trivandrum, the capital city of the communist party dominated state of Kerala in the year 1999, many people close to him warned that he was setting himself up for failure. The state of Kerala was, in those days, labeled as anti-investment and non-conducive to new entrepreneurial ventures, as it was dominated by a work force, controlled by militant trade unionism with a vested interest to keep their flocks together with age-old dogmas and philosophies. However, Mr Menon went ahead with his plan and set up the company in Trivandrum, as he was keen to do something for his home state, even when the top echelon in the Secretariat (head quarters of the state administration machinery) discouraged him. In subsequent years, UST became the largest software exporter from the state of Kerala, to USA and other countries. UST is a fully-owned subsidiary of California-based US Technology Resources LLC. Established on September 1, 1999 with barely 14 employees, the company was set up, as a 100 per cent Export Oriented Unit, to export software services and solutions, in Techno Park, Trivandrum...
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...PREPARATION - When it came to resume building, I mentioned my internship (which was in Samsung), projects I did and the co-curricular activities - I was confident about my aptitude and was focussing mainly core and analytics. - I didn’t prepare for GD but finally had to give GD in Coca Cola, ITC and Schlumberger. So you can never be too sure of what comes your way during the placements. PLACEMENT EXPERIENCE - I started my placement journey by getting shortlisted in Capital One on Day 1. They shortlisted 125 candidates on the basis of resume. Then they took a case study interview and reduced the number to 30. Then again took an aptitude test but finally didn’t give offer to anyone. - Then came Coca Cola on Day 2. They organised GD in the groups of ten each and then there was a single interview of about half an hour which mainly consisted of HR based questions. The topic of the GD was “Are Engineering students wasting time in studies ?”. The interview mainly focussed on the commitment to work with them and asked whether I did any activity depicting leadership skills. - Coca Cola shortlisted candidates with medium profile like moderate CPI with few extracurrecs. I had a target of gettng placed in Qualcomm from second year itself. It came on Day 2 and I got a call from Qualcomm in the middle of the interview of Coca Cola so I could not take their call. Immediately after this I went for the Qualcomm interview but they were not happy and asked me to leave without much interrogation. The...
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...CONTENTS: CASE STUDIES CASE STUDY 1 Midsouth Chamber of Commerce (A): The Role of the Operating Manager in Information Systems CASE STUDY I-1 IMT Custom Machine Company, Inc.: Selection of an Information Technology Platform CASE STUDY I-2 VoIP2.biz, Inc.: Deciding on the Next Steps for a VoIP Supplier CASE STUDY I-3 The VoIP Adoption at Butler University CASE STUDY I-4 Supporting Mobile Health Clinics: The Children’s Health Fund of New York City CASE STUDY I-5 Data Governance at InsuraCorp CASE STUDY I-6 H.H. Gregg’s Appliances, Inc.: Deciding on a New Information Technology Platform CASE STUDY I-7 Midsouth Chamber of Commerce (B): Cleaning Up an Information Systems Debacle CASE STUDY II-1 Vendor-Managed Inventory at NIBCO CASE STUDY II-2 Real-Time Business Intelligence at Continental Airlines CASE STUDY II-3 Norfolk Southern Railway: The Business Intelligence Journey CASE STUDY II-4 Mining Data to Increase State Tax Revenues in California CASE STUDY II-5 The Cliptomania™ Web Store: An E-Tailing Start-up Survival Story CASE STUDY II-6 Rock Island Chocolate Company, Inc.: Building a Social Networking Strategy CASE STUDY III-1 Managing a Systems Development Project at Consumer and Industrial Products, Inc. CASE STUDY III-2 A Make-or-Buy Decision at Baxter Manufacturing Company CASE STUDY III-3 ERP Purchase Decision at Benton Manufacturing Company, Inc. CASE STUDY III-4 ...
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...beginning of the 21st century, its CEO/ Chairman, Yang-Ho Cho undertook various transformation initiatives - for instance, improving service quality and safety standards, technology integration, upgrading pilot training, better business focus; putting in place a professional management team, improving corporate image through sponsorship marketing, etc. He gave a new corporate direction in the form of '10,10,10' goal. However, Korean Air is held up by a slew of challenges. Among which are inefficiencies of - Chaebol system of management, possible clash of its cargo business with its own shipping company, limited focus on the domestic market and growing competition from LCCs. How would Korean Air manage growth as a family-owned conglomerate? The case offers enriching scope for analysing a family business’s turnaround strategies, with all the legacy costs involved. Pedagogical Objectives • To discuss the (operational) dynamics of Korean Chaebols - their influence/ effects on the country’s industrial sector and the economy as a whole • To analyse how family-owned businesses manage the transition phase - from a supplier-driven economy to a demanddriven economy • To identify all the possible reasons for Korean Air ’s turbulent times and assessing whether they are controllable or not • To critically evaluate Korean Air ’s transformation efforts - in terms of growth, productivity and cost cuts, especially the efficacy of '10,10,10' goal in a family-run business • To identify various challenges...
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...contemporary organizational issue you find intriguing. Use one field site or example for the entire paper. Also, be explicit about the level issue. For example, if you are using the concept of personality then it is an individual level issue. A list of concepts and their related levels is provided in a separate document. Focus of paper-related requirements: Outline: Submit a formal outline for your paper, complete with references. The purpose of the outline is to help you organize your content, which also results in increased clarity, improved logic, and better structure of the paper. There may be adjustments from this document to your final paper, but at this stage the paper should not require major revisions. Final Paper: Use a case study format for the structure of your paper. Identify and analyze issues using course concepts, and propose recommendations for the organization you are focusing on. Use of course concepts 1. Use a minimum of 8 concepts for the paper. Include a list of the concepts you used at the beginning of the paper. 2. Briefly define each concept you use within the text (a paragraph or two). 3. For each concept, write a diagnosis at one level (e.g., the person level). For example, you might write “The employee misses work frequently due to stress from conflict with her supervisor.” Note, stress and conflict would require definitions.) 4. For each concept, write a solution or solutions. Identify the level(s) you addressed in Step 2...
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