...D10346961 & Chenghao Bai HH Gregg: Deciding on a New Information Technology Platform ITM R 6:00pm-10:00pm FALL 2014 Date: 10/30/2014 ------------------------------------------------- INTRODUCTION * The case is talking about HH Gregg Company who was facing a big challenge. The supplier of their hardware which their system running on announced they would no longer support the system. The leaders of the company figured out several options to solve this problem. The main task for them is to find a new application suite to satisfy the enterprise functions. * Developing History of HH Gregg * The HH Gregg Company was founded on April 15th, 1955 in Indianapolis, Indiana. The original founders Henry Harold and his wife Fansy founded the initial store in an 800 square-feet appliance showroom and office. Soon, the company became to 3 times larger in 1960. Gregg’s son, Gerald Throgmartin joined the family business in 1966. * A second store was opened in 1971 and it expanded very fast. In 1984, they built a superstore out of state of Indiana. * The company began to use computers to operate their business in 1986. IDEA/3000 application system running on HP 3000 were used by the company. * In 2003, HP announced that they will not support the system in the future after December 31, 2006. * More than 60 stores were running by HH Gregg. They are planning for expansion to become a nationwide retailer with several hundred stores. ------------------------------------------------- ...
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...Analysis Canadian Imperial Bank of Commerce Wireless Strategy The Canadian Imperial Bank of Commerce was founded in 1961 and is one of North America’s leading financial institutions. CIBC has a newly formed electronic banking division solely mandated to monitor emerging trends and to adapt to these trends. The outcome of the divisions work is to identify new products/technologies and decipher how said technology can be used to better serve the institutions customers. During the late 1990’s wireless technology was becoming widely available to the average consumer. CIBC identified this trend and is looking for ways to implement wireless banking into its product offering. As outlined in the case provided, wireless internet devices are expected to outsell personal computer sales by 2001. CIBC is very interested in penetrating this market in turn providing the best possible service to its customers and differentiating itself from the other major competitors in the North American banking industry. Some major issues that need to be address regarding the implementation of CIBC’s wireless banking system are as follows; the various platforms that can be used to access the banks wireless system need to be understood and the system needs to be built to accommodate each; the various wireless network carriers need to be evaluated and the system needs to be built to function with all; lastly and most importantly the system needs to maintain the institutions overall reputation as well as customer...
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...Cloud Computing | Henry Knipschild | IS-535: Managerial Applications of Information Technology: Professor Goyden | Hok1964@yahoo.com | Henry Knipschild | 1/15/2012 | ”As times continue to change it is evident that technological changes will become advanced.” | Contents Introduction………………………………………………………………………………..............2 Proposal……………………………………………………………………………………………3 Milestone 1………………………………………………………………………………………...4 Background Cloud Computing……………………………………………………………………5 Approaches & Solutions………………………………………………………………..................6 Methodology....................................................................................................................................7 Options & Solutions………………………………………………………………………….........8 Milestone 2………………………………………………………………………………………..9 Cost Analysis...…………………………………………………………………………………..10 Types of Services……………………………………………………………………………….. 12 Infrastructures Changes………………………………………………………………………….12 Application……………………………………………………………………………………….13 Milestone 3.....................................................................................................................................15 Summary of Milestones.................................................................................................................16 Conclusions and Recommendations..............................................................................................18 References………………………………………………………………………………………..19 ...
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...9/8/2014 Mobile Computing and Social Networking Mobile base applications are capable of providing your most sensitive information with and sometimes without your knowledge. The geolocation data can reveal a person’s physical location, and this can be done by a Global Positioning System (GPS), Internet Protocol (IP) geolocation using data bases that map IP addresses to geographic locations as well as financial transaction information. This technology has become very useful, especially in the social networking arena. It allows us to inform our friends and followers as to where we are and what we are doing. This technology created a way for us to do things once thought could only be done via telephone or desktop computer. This same technology has become a part of us and everything we do, we have grown to depend on it and it has proven to be most efficient and effective. Perhaps one of the greatest accomplishments of mobile based applications is mobile GPS, instead of doing things the traditional way by pulling directions up on our desktop and printing it out, we can now just plug the information into our mobile GPS and listen to the sound of a voice giving us step by step directions as we are driving via our mobile device from “Point A” to “Point B”. This is done via a chip installed within your mobile device, with this technology your device has a connection via the satellite to pinpoint your exact location. The efficiency of these devices does depend...
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...position in the e-commerce market It is the world’s largest ecommerce company which instead of selling products themselves, provide a web platform for exchange of products. It does not warehouse the goods, instead connects the buyers and sellers which is the main reason for their fast growth. * Broader customer base To increase the customer base, have more information exchange and to build momentum to increase its influence, it has a team of three countries, i.e. Japan, China and Britain. * Brand popularity Alibaba has strong brand popularity and it is difficult to find another B2B ecommerce with such huge brand influence power and brand popularity in China. Alibaba has been doing the scientific marketing efforts for the global customers since many years and has used it to establish a good reputation and brand popularity in their customer’s mind, which has become the core competitiveness of them, and that is hard for the later competitors to exceed which acts as value for Alibaba. * Good understanding of its customers The customers of Alibaba are able to effortlessly navigate through the website because it has been created with a very good understanding of its customers. It also provides another forum for the customers who want to communicate information or find business opportunity in their location. It keeps on bringing new innovative ideas in the e-commerce industry in China which is a strong indication of its understanding of its customers. * Strong...
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...to its customers through offering a wide product range and growing the business through acquisitions and business alliances. From its original core technology of routers, the company is now focusing in three independent networks of phone, local and wide area and broadcast networks. The turnaround point for the company was its database failure and forced two-day shutdown in 1994. This event highlighted the need to change company’s approach to systems replacement and the need to integrate all of company’s applications. The company decided to adopt new practices and retrain its staff rather than mirroring the “old and tried”. The decision was made to collaborate with Oracle to develop a single ERP solution to replace all current systems. The project was a success and was followed by replacement and standardization of all company’s platforms and applications worldwide. Further to this project, Cisco web-enabled all its applications, resulting in customer service, HR and supply chain efficiencies. Cisco’s success continues and is being made possible by its growth through acquisitions and strategic alliances (such as that with KPMG). The company is where it is today largely due to its effective integrated Internet business systems, resulting in great efficiencies for the company and its various stakeholders. 1) Cisco – Information Age Company. Cisco is far from being an Industrial Age Company. The main reason for this is that the company has been able to...
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...Hospitality organizations can use the detailed information provided in a database system to anticipate and provide for the needs of their customers. A database is an electronic filing system containing fields, records, and files. Exceptional customer service is a deciding factor in gaining a competitive edge in any field. A well-organized and managed database system is one of the tools a hospitality organization can use to provide the specific, personalized customer service that today’s sophisticated consumers demand (Tesone, 2006). Efficiencies/Cost Control of Database Systems An organization has the options of their own IT department design an open platform database system or purchasing the software and support of an independent database management system. In making that decision, an organization must look at the costs and risks involved (Tesone, 2006). Is the IT Department strong enough to maintain and troubleshoot the database they have designed? Eventually, some staff members will be promoted and/or move on to another position – what safeguards are in place when that happens? The investment cost of purchasing software and support from an outside vendor is large, but it is exactly that: an investment. My employer recently made such an investment in a web-based database system as well as expanding the website after much research, many meetings and lots of budgeting. We are already seeing the benefits of these investments: much shorter time periods needed by employees...
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...The CIO position first appeared early in 1980 it was a response to the inescapable future utilization of information technology in organizations and the development of the information economy. The CIO position gradually became more influential as IT increasingly played a more central role in business processes and overall strategy” (CIO2).The Chief Information Officer also known as the (CIO) is a profession often given to the most senior executive of an organization that is responsible for Information Technology (IT) enterprise goals and architecture. Usually the CIO will answer to the Chief Executive Officer (CEO) or the Chief Financial Officer (CFO).As information technology becomes more significant the CIO become more of a key contributor in the formulation of the strategic enterprise goals for a business. The importance of the CIO’s job has ascended significantly as the IT field becomes an increasingly more imperative aspect of an organization. There are no specific qualifications for the CIO position, but any potential candidate will want to have some expertise in a number of different technological fields. A CIO candidate may also have post graduate education with experience both business and information technology sides of the organization and they should also possess exceptional leadership and project management skills. “Over the last decade, the Chief Information Officer (CIO) has moved center stage, but this has not always been for the right reasons. The turn of the...
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...software and information are provided to computers and communication devices as a utility like electricity or water. This cloud computing service is done through a computer network, which is the internet typically. Cloud computing is known as encapsulation by some users since the physical location and configuration of how the resources are shared to the devices is often not revealed to the end user. It is like using the electricity. The end user doesn’t have to know the whereabouts of the physical location where the electricity is produced nor how the components are configured from there to their home. They just use the feature or resource instead. Similar to this cloud computing describes the consumption of IT services through the common most computer network available in the world, the internet. Virtualized resources can be shared remotely with ease-of-access exploiting the facilities provided by the internet. The end user must have a tool or an application (Web Browser) installed on their local computers which provides the platform for the sharing of resources. Providers of cloud computing deliver applications or tools via the internet, which are accessed using web browsers and desktop mobile apps, while the main resources (business software and data) are stored in a server located in a remote location. Screen-sharing technology is used sometimes to provide cloud services to the end user, while most of the services are provide through web based technologies such as AJAX...
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...include “server software to provide information from corporate databases or other information and communications services, client software to run on the user’s machines, and sometimes middleware to allow different types of systems to communicate” (Stair & Reynolds, 2008 Webcase). Josh and Sandra are pleased with the Whitmann Price compatibility and effectiveness of the in-house software-server software, which does not require any changes at this time. They are also satisfied with the BlackBerry software due to the easy connection it provides to the server, which would be considered the machine used to run the client software. Nevertheless, they should be concerned with the middleware that would allow the handheld devices to link properly with their server. 2. How did the choice of hardware affect options for software solutions? What difference would it make if Sandra and Josh picked a newly developed handheld device unknown in industry? The choice of hardware used in any situation will affect which software solutions can be used as well as associated with what will need to be changed or upgraded. By choosing the BlackBerry, they will not have to alter or upgrade the server that is currently being used, nor will they have to change the software that is being used by the device. They will have to adapt some software to ensure proper connection, and develop software to provide additional services that may be required for the job. Every new product is subject to a range of...
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...January 19, 2015 Jana Highwart Automated Process of AIS Kudler Fine Foods is a company that is looking to expand and integrate their accounting software. Accuracy and the ability to have all locations communicate are essential in the decisions of the direction the company. Software that caters to the majority needs of the company will facilitate the recording process and increase the accuracy of such action. There are several types of accounting information systems the company could use. Each type has their advantages and disadvantages on the development and usage of the software. The company has many issues to consider in deciding which type of software to use. The main goal of the upgrade in the software is to increase profitability, efficiency, and structure. Rationale and Analysis for Industry Specific-Software Custom software is more expensive in comparison to industry-specific software. Weighing in the cost factor in choosing software to use is one aspect to consider but one should not just use cost as the only deciding factor. The industry-specific software offers a solution right out of the box. The competitor is most likely using industry-specific software so that means the industry software available has already had the bugs and issues fixed once it is received. “If you have a common business, like a restaurant, there are generally canned software solutions available that are already proven to be effective for your organization’s purpose” (Cohn, 2014, para....
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...analytics to look for sustainable solutions to such problems as pursuit public health, deciding and implementing more appropriate treatment methods for patients, supporting clinical enhancements, monitoring the protection of healthcare systems, reassuring...
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...As Information Technology is increasing rapidly IT organisations should keep up-to-date with changing guidelines, software and hardware and skill set. The most of common challenges most of the IT industry face are: disaster recovery, platforms, security and consultants (Small Business - Chron.com, 2013). Information technology has become the essential part of the telecommunications industry. Today every organization is facing the task of balancing the need of have a sophisticated Technology with the need to keep the cost of IT reasonable (atkearney.com, 2010). Telstra at its current growth phase faces host of different challenges in all sectors of its business. Network Management The Telstra has recently look to invest heavily on fast expansion of 4G network (Lemay, 2013). The decision for this expansion was taken to limit growth and reputation of its competitor Vodafone in the 4G race. This huge investment has led to expensive 4G tariff to existing and new Telstra customers when compared to its competitors like Optus. The reason for the above problem is due to poor network planning. According to Finchman and Kemerer (1999), introduction of new technology is always greeted with great sense of enthusiasm and enjoy widespread initial attainment, however it fails to be carefully deployed among many firms. They propose to have diffusion modelling curve to solve above problem. In a diffusion modelling curve Company should jot down the time they take for acquisition and...
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...a system. For businesses to survive, the function of the degree in which businesses thrive sync with the environment. Business Intelligence is a set of methodologies, processes, architectures, and technologies that transform raw data into meaningful information which is useful and this helps enable more effective, strategic, tactical, operational insights and decision-making. BI system is considered an independent system and at CTCC, it had been deployed locally as a middleman to pave the way for business decision making. BI system is a part of Management Information Systems where it deals a lot with reporting but it makes decisions and the functional system that strongly connects with the BI system is the DSS (Decision Support Systems) where decisions are made by managers. A Decision Support System analyzes the business data and presents it to the users to make business decision easily. On a general perspective, both these systems refer to tools, methods, activities which gather and deliver data for end-users to be used for making better decisions. DSS and BI both emphasize informed decision making based on data driven information. Enterprise Resource Planning (ERP) brings all the business processes together and an important goal of ERP is to facilitate the flow of information so that business decisions can be data-driven. A system of integrated applications manage the business. ERP is used by larger businesses and hence, the ERP software is an enterprise application. The...
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...business systems and production operations. -Improve overall performance in terms of income, designs, and products. -Focus on product leadership push the product development. -Create products that change the way of customers lives. NEW PRODUCTS, SERVICES, and BUSINESS MODELS -The customer will choose any of the latest fashion dresses, shirts, pants, crop tops and many more. -Sometimes, instead you’re the one who will gonna choose of your own fashion, we have some fashion experts or stylelist that you will have a conversation through chats or in personal. -Every week we are posting a new sets of fashion garments that customers always looked for it. -The clothes that are posted in the page are already on hand and ready to ship or to sell to our customers. -Sometimes, we are not posting a clothes but sometimes there are some fashion accessories that you can find in our site. CUSTOMER and SUPPLIER INTIMACY -Customer and supplier intimacy strategy use information systems to develop strong ties and loyalty with customers and suppliers. -Customer and supplier can be extremely effective strategy itself. -Making transactions and conditions is very much easier and more user friendly for both of customers and supplier. -Apply information systems to tighten long-term relationship and create brand building and loyal customer base. IMPROVE DECISION MAKING -List of all the possible solutions or options available it is usually appropriate to work on...
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