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Decision Making

In: Business and Management

Submitted By nicesty
Words 265
Pages 2
Decision Making Process
Katrina Graham
Management Theory and Practice
July 26, 2013
Edgar De Jaegher

I was working at a collection company. The job entailed us calling on customers and collecting on past due loans. The job does require crazy hours because of the times that you are allowed by law to call the customer when collecting a debt. We were required to work Monday and Tuesday from 11 am to 8 pm, Wednesday and Thursday from 9 am to 6 pm, Friday from 9 am to 4 pm and every other Saturday from 10 am to 2 pm. This work schedule was already hectic and taking up a lot of my time. I had another job offer from another collection agency but I didn’t accept it because I am loyal to a company I work for. Without notice, the company made us work from 12-9 on Monday and Tuesday, 9-5 on Friday and 10-4 on Saturday without any extra benefits or pay. The other agency that offered me a position paid more money and the work schedule was 10 am to 7 pm Monday through Thursday and 9-3 on Fridays and no weekends. The hours were more convenient and the pay was better and those were the determining factors when I decided to change jobs. I would use the same steps in making any important decisions and it would still be the same. When you use critical analytical thinking you can make a better and more rational decision because it gives you the chance to consider all your options.

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