Premium Essay

Decision Support System Aims to Support Better Business Decision-Making in Telecom Sector of Pakistan

In: Computers and Technology

Submitted By mtkmaster
Words 8176
Pages 33


In Fulfillment of the Requirements for the Degree of Master of Business and information technology

Muhammad Taimoor Khalid F09MB023

Contents DECLARATION 6 ACKNOWLEDGEMENTS 7 Executive Summary 8 INTRODUCTION 9 Decision Support System 10 Telecommunication Sector in Pakistan 13 PROBLEM DEVELOPMENT 14 Significance of the study 15 Study Objectives 15 Research Research Query#s 15 Relevant Variables 16 Dependent variables: 16 Independent variables: 16 Research Hypothesis 16 Hypothesis # 1 16 Hypothesis # 2 16 Hypothesis # 3 17 Hypothesis # 4 17 LITERATURE REVIEW 18 “ 21 “ 21 (Business psychology and organisational behaviour 21 “ 22 “ 22 RESEARCH METHODOLOGY 23 Introduction to chapter 24 Research Design: 24 Purpose of research 25 Data Processing and Analysis 25 Primary and Secondary data 25 Regression Equation 26 Comparative Analysis 28 Dss and Comapny 28 Respondent age 28 Respondent sex 29 Respondent Work Experience 29 Respondent Qualification 30 Research Query’s Analysis 31 Research Query# 1 31 Research Query# 2 31 Research Query# 3 31 Research Query# 4 32 Research Query# 5 32 Research Query# 6 32 Research Query# 7 33 Research Query# 8 33 Research Query# 9 33 Research Query# 10 34 Research Query# 11 34 Research Query# 12 34 Research Query# 13 35 Research Query# 14 35 Research Query# 15 35 Research Query# Frequencies 36 Research Query# 1 36 Research Query# 2 37 Research Query# 3 38 Research Query# 4 39 Research Query# 5...

Similar Documents

Premium Essay

Corporate Social Responsibility

...[pic] [pic] INTRODUCTION The problems and issues that confront society today are too large and complex to be solved by government and NGOs alone. Sustainable solutions to society’s problems can only be found through the collaboration and involvement of all who are part of it. Companies have tremendous strengths; they have extremely capable people, technology, access to money, the ability of geographical reach, etc. Many companies worldwide and now even in Pakistan are more powerful than governments and even countries, and thus corporate are important stakeholders in society. Our objective of the research is analysis of Pakistan’s major telecom companies to explore and understand the role that telecom corporate are playing and can play in finding meaningful solutions to the problems facing Pakistan today. RESEARCH OBJECTIVES: The general objective of our study is to identify how CSR is being understood and implemented in the Company’s business strategies with in the telecom industry of Pakistan. RESEARCH QUESTIONS: This research study is intended to answer the following questions: • Are the firms aware of CSR dynamics? • Do they consider CSR concept relevant to their own enterprise? • Are companies and firms interested in CSR topic? What...

Words: 4737 - Pages: 19

Premium Essay

Marketing Research

...Merciful, the Most Beneficial. MANAGEMENT Presented To: Sir Salman Saif Presented By: Iqra Umer Eram Chaman Iqra Khan Jamal Akram Usman Saddique Department Of Banking & Finance GC University of Faisalabad 1 To Almighty Allah The Most merciful The Most beneficent Who enabled us the ability To Understand And comprehend things Around us. 2 We would like to thank our professor “SIR SULMAN SAIF” who was always there to help and guide us when we needed help. His perceptive criticism kept us working to make this project more full proof. We are thankful to him for his encouraging and valuable support. Working under him was an extremely knowledgeable and enriching experience for us. We are very thankful to him for all the value addition and enhancement done to us. No words can adequately express my overriding debt of gratitude to my parents whose support helps me in all the way. Above all I shall thank my friends who constantly encouraged and blessed me so as to enable me to do this work successfully. 3 Telenor’s Management Project First of all we would like to thank that great entity that helped us to get through this report safely, the one who was always there when no one was! SHUKER- ALL- HUMDULILLAH! Would that we have words to pay tribute to our loving parents and teachers whose invaluable prays salutary admire and embodying attitude kept our spirit alive to strive for knowledge and integrity which enable us to reach milestone. We......

Words: 23900 - Pages: 96

Premium Essay

Foreign Direct Investment

...DIRECT INVESTMENT IN TELECOM SECTOR OF PAKISTAN CONFIDENTIALITY STATEMENT This dissertation has been agreed as confidential between the students, university and sponsoring organisation. This agreement runs for two years from (20 August 2008) STATEMENT OF AUTHENTICITY I have read the University Regulations relating to plagiarism and certify that this dissertation is all my own work and do not contain any unacknowledged work from other sources. WORD COUNT: 16,808 ABSTRACT 07000441 FOREIGN DIRECT INVESTMENT IN TELECOM SECTOR OF PAKISTAN Keywords: FDI, Entry Modes, Determinants, Risks, Pakistan Telecom Abstract Pakistan telecom sector has attracted large inflow of foreign direct investment in recent years. Government policy of deregulation and privatization has created an environment conducive for foreign direct investment in telecom sector of Pakistan. This paper will investigate all those factors which have contributed in attracting the foreign direct investment in telecom sector of Pakistan. However, there are some risks associated with the foreign direct investment in telecom sector due to the current political instability and terrorism in the country. This paper will examine the risks associated with the foreign direct investment in telecom sector of Pakistan. Subsequently it will explore entry strategy for foreign companies to enter in Pakistan telecom market. FOREIGN DIRECT INVESTMENT IN TELECOM SECTOR OF PAKISTAN Dissertation......

Words: 19472 - Pages: 78

Premium Essay

Csr Case Studies

...nutritional products, laboratory diagnostics, medical devices and pharmaceutical therapies. Its vision and mission focus on improving people's lives by providing cost effective healthcare products and services. Abbott Pakistan started operations as a marketing affiliate of Abbott Laboratories in 1948. Today, it has 1,346 employees and two manufacturing facilities at Landhi and Korangi in Karachi. Continuous innovation, research and development at Abbott's worldwide facilities enable Abbott Pakistan to offer products and services focused on improving healthcare in line with the changing needs of its customers. The company is also working on implementing its global CSR standards in Pakistan, and actively supports and participates in disaster relief efforts and activities. “We view our commitment to global citizenship not only as a business responsibility, but also as an opportunity to improve lives around us. Caring is one of our core values and is all about making a difference in people’s lives. We have contributed to improving lives for more than 50 years, while strengthening the company and its communities for future generations,” says Asif Jooma, Managing Director at Abbott Pakistan. Atlas Honda Atlas Honda Limited (AHL) is the leading manufacturer of motorcycles in Pakistan. It manufactures and markets the country’s largest selling Honda motorcycles in collaboration with Honda Motor Company, and also exports them to different countries. AHL is a joint venture between......

Words: 5283 - Pages: 22

Premium Essay

E-Business Change Management

... ➢ E-Business ➢ Global Perspective of e-business • Technological Dimension • Social and Cultural Dimension • E-Business in Pakistan ➢ The Three Phase Change Management Framework For E-business Transformation • Phase I : Vision, Communication and People • Phase – II : Processes & Technology • Phase III : Customers, Suppliers and Other Value Chain Partners ➢ The rules of change management ➢ Organizational and Personal Change Management ➢ Responsibility of Managing Change ➢ Change Management Principles ❖ References [pic] The rate of change in today's world is constantly increasing. To cope with an unpredictable world you must build an enormous amount of flexibility into your organization. Organizations can structure themselves for increased flexibility to respond to change, for example using project teams, virtual structures and networking. Gary Hamel, Professor of Strategic and International Management, states that “corporate leaders [should] build organizations that are as nimble as change itself, to make innovation everyone’s job, and to dramatically increase the returns on human capital” Planning, implementing and managing change in a fast changing environment is increasingly the situation in which most organizations now work. Dynamic environments such as these require dynamic processes, people, systems and......

Words: 4979 - Pages: 20

Premium Essay

International Operation of a Multinational Company (Banglalink)

...Strategy 8 Internationalization strategy pursued by the company 10 Possible Strategy Overview 10 Current Environment 11 Conclusion 12 Reference 12 Introduction Today, telecommunication is one of the major parts of life. Nowadays, the phone is not only used for making calls, among many other functions it’s used for communicating through text-messages and so called multi-media messages, as well as to connect us to the internet. The opportunities that lie in the telecom market seem endless and the growing demand for mobile telephony systems is creating a world-wide market. The telecom industry is nowadays not only by means of millions, but by means of billions. Actors in this industry are seeking the most profitable markets throughout the world. Currently there are 6 mobile operators in Bangladesh and Banglalink is one of them. With a slogan of “making it difference”- banglalink started operations in February 2005. Previously, it was known as Sheba Telecom Pvt. Ltd that had been providing GSM (global system of mobile communication) services in Bangladesh since 1998. Orascom Telecom bought 100% share of Sheba Telecom in 2004 and gave its new name as Banglalink. Banglalink, is the second largest cellular service provider in Bangladesh. As of August, 2008, Banglalink has a subscriber base of more than 10 million. It is a wholly owned subsidiary of Orascom Telecom.The logo of the company is designed on keeping the national......

Words: 3476 - Pages: 14

Free Essay


...The Pakistan Development Review 41:4 Part I (Winter 2002) pp. 319–332 The Presidential Address Regulatory Framework in Pakistan A. R. KEMAL* I. INTRODUCTIION Until the mid-1970s, governments all over the world (especially in the developing economies), intervened in markets on the pretext of market failure arising from externalities, decreasing cost industries, and equity considerations for maximising social welfare. In Pakistan, where the private sector has played a dominant role, except probably for the 1970s,1 private sector activities have all along been regulated through various types of controls and regulations on entry and exit, prices, credit, foreign exchange, imports, investments, etc. These regulations were imposed with a view to ensuring that private sector allocations were in accordance with the national priorities [see Pakistan (1983-84)]. However, the objectives were rarely realised and, in fact, these regulations have been responsible for red-tapism and corruption. On the grounds of government failure, privatisation and deregulation policies are being practised almost everywhere in the hope that they would help in efficient allocation of resources and higher levels of productivity. Considerable regulatory reforms have also been effected in Pakistan over the last two decades. Investment and import licensing have been withdrawn, most of the foreign exchange restrictions have been removed, capital market regulations have been simplified, price controls have...

Words: 5966 - Pages: 24

Free Essay

100 Performing Ceos and Leaders of Pakistan

...A head of caravan needs VISION, COMMUNICATION and COMPASSION, — basic tools for a Leader. Dr. Allama Mohammad Iqbal 100 Performing CEOs & LEADERS OF PAKISTAN 2014 Exclusive Inspiring Interviews, Success Stories and Case-Studies of Business Leaders, Presidents, CEOs, High-Profile Entrepreneurs, Women of Substance and Difference Makers Investor’s Guide Ijaz Nisar Founder & President Manager Today Magazine | CEO Club Pakistan CEO Club Pakistan Publications Copyright© 2014 Manager Today Magazine | CEO Club Pakistan All rights reserved Printed in Pakistan No part of this publication may be reproduced, stored in or introduced into a retrieval system, or transmitted in any form, by any means (electronic, mechanical, photocopying, recording or otherwise), without the prior written permission of the author and Manager Today. Requests for permission should be directed to: Manager Today Publications are available at special quantity discounts to use as premiums and sales promotions, or for use in corporate training programmes. For information, please contact Head Circulation Manager Today Publications Division at: 0092 300 452 1298 | 0092 423 579 2066 Published by: Supported by: Dedication This book is dedicated to our visionary leader, Quaid-e-Azam Mohammed Ali Jinnah, the founder and the father of the nation who defined Leadership: “The......

Words: 17575 - Pages: 71

Premium Essay


...on Ufone By: AYESHA HASAN BAHRIA INSTITUTE OF MANAGEMENT & COMPUTER SCIENCES The overall consensus of industry analysts is that Pakistan is one of the countries with a huge E X E C U T I V E S UMMARY 3 untapped potential for telecom growth and an attractive investment environment. Recently Business Monitor International (BMI) ranked Pakistan as a key destination for telecom growth. The BMI rankings take into account a number of factors including industry situation, growth potential, competitive landscape and economy and political risks etc. The Pakistan market reached the 90 million subscriber mark in September 2008, almost double from 2006 numbers. The growth slowed after that and at the end of November 2008 the total mobile subscriber number was 90.5 million. Pakistan needs to increase telecom research and development work within the country. China and India are in the process of becoming world major R&D centers for technology and telecommunication. Two top Chinese telecom equipment firms have announced their plans to collaborate with Pakistan: Huawei is working with UET Lahore and ZTE will setup R&D center in Islamabad. The goal of the policy makers should be to increase the rate of transfer of technology from abroad, broaden the pool of local skilled workforce and accelerate the local production of telecom equipment and handset parts etc. PTCL was established to operate cellular telephony. The company commenced its operations, under the......

Words: 13828 - Pages: 56

Free Essay

Users's Attutude Towered Agrobased Services Provided by Telecommunication Operatos in Bangladesh

...ABSTRACT Agriculture is the most important sector of the economy of Bangladesh which provides 63% employment and contributing 18.6% to the national GDP. But unfortunately the farmer’s community is one of the most deprived ones in our country and frequent access to information remains one of the crying needs for a long time period. It can enable them to enhance their quality of life. It has been argued that telecommunication operators can come to aid in this respect. Telecommunications operators have already expanded their services and provided specialized agro-based services to the farmers. This paper attempts to investigate the attitude of the farmers about these agro-based services provided by the telecommunication operator. It also explored the characteristics of the user’s and their perception. Data were collected from 120 respondents who were the user of telecommunication operator’s agro-based services from selected areas from August 18 to October 15, 2011. The data were collected through a structured interview schedule. Evidence from interviews, personal observations suggest that most of the user of these services were young, had little farming experience with small farm side and from small to medium families. These services were treated helpful to overcome their obstacles to information collection but still not efficient like the means they use to collect information traditionally. They wanted information in various field of agriculture especially in the area of......

Words: 7873 - Pages: 32

Premium Essay

Marketing Mix of Wateen

...FOR WOMEN UNIVERSITY ------------------------------------------------- PREFACE First of all, I am very thankful to Almighty Allah, with the help of whom I have completed this task. The journey has not finished yet and I pray to Him who shows us the straight path & helps us in every difficulty as we are nothing without His mercy. Project report is the indispensable part to complete BBA program. This report is based on my research and the objective of this project is to give overview of marketing strategy of Wateen Telecom to provide DTH television services to viewers in Pakistan. Analysis carried out on TV and cable market in terms of size and growth, covering different segments present in the market. It includes introduction of company and product, external and internal environment, market and competitor analysis, and marketing mix. “TABLE OF CONTENTS” Marketing Introduction 1 Vision 2 Mission Statement 2 Corporate values 3 Business Line 3 Management profile 4 Market Segmentation 5 Geographic Segmentation 5 Demographic Segmentation 6 Target market and Target market strategy 7 Target Market: 7 Target Market Strategy: 7 Revenue figures 8 Market Position 8 Marketing mix 11 Four P’s 11 BCG Matrix 14 SWOT Analysis 15 Product Life-Cycle 19 Conclusion 21 References 22 ------------------------------------------------- Marketing “Marketing is the process by which companies create value for the customers and build strong......

Words: 3581 - Pages: 15

Premium Essay

Manual Corporate Govrnance Pakistan

...Manual of Corporate Governance SEC Securities and Exchange Commission of Pakistan This manual is for reference only and does not constitute any legal requirement on companies, their officers, directors or auditors. This manual may be used for guidance and compliance must be ensured with the provisions of applicable laws and regulations. CONTENTS I. II. INTRODUCTION WHAT IS CORPORATE GOVERNANCE? (i) The Background (ii) Definition of Corporate Governance (iii) The Benefits of Corporate Governance (iv) The Pakistani Corporation (v) The Origins of Corporate Governance in Pakistan THE NEED FOR CORPORATE GOVERNANCE THE STAKEHOLDERS (i) General (ii) Shareholders (iii) Directors (iv) Employees (v) Creditors PROMOTING REFORM AND SHAREHOLDER ACTIVISM ROLE AND RESPONSIBILITIES OF DIRECTORS AND MANAGERS (i) Directors and Managers Distinguished (ii) Appointment and Proceedings of Directors (iii) Fiduciary Duties (iv) Powers and Responsibilities of Directors (v) Liability of Directors (vi) Executive and the Non-executive Directors (vii) The CEO 1 3 3 4 7 8 10 12 17 17 19 20 20 21 22 26 26 26 32 38 42 42 45 III. IV. V. VI. (viii) (ix) (x) (xi) The Company Secretary The CFO Internal Control System Reporting Requirements 47 49 49 50 VII. SCRUTINIZING FINANCIAL STATEMENTS - WHAT EVERY DIRECTOR SHOULD KNOW (i) General (ii) Liability of Directors (iii) Preparation of Financial Statements (iv) Tools for Directors' Review (v) How to Prevent Misleading and......

Words: 8905 - Pages: 36

Free Essay


...operates in 11 markets across Europe and Asia and in additionally 19 markets through its 31.67 per cent ownership in VimpelCom Ltd. Telenor Group is among the largest mobile operators in the world with over 140 million mobile subscriptions (Q4 2011) and a workforce of 30,000. Telenor started out as a public company in 1855 and builds on more than 155 years of telecom experience. A Telenor is a global company it is always looking to expand in to untapped markets or where oppuruntities are available for expansion. Telenor acquired a license for providing GSM services in Pakistan in April 2004, and launched its services commercially in Karachi, Islamabad, and Rawalpindi on 15 March 2005; it expanded its services to Lahore, Faisalabad and Hyderabad on 23 March 2005. Telenor Pakistan’s Corporate Headquarters are in Karachi, with regional offices in Peshawar, Lahore, Faisalabad, Multan, Hyderabad and Islamabad. On 28 January 2005, Telenor established its first call centre in Karachi. TELENOR TOOK ADVANTAGE OF GRADUATES IN KARACHI BY OPENING ITS CALL CENTRE IN A CITY WITH HIGH LEVEL OF GRADUATES. As of January 2012, Telenor Pakistan had a reported subscriber base of 28.47 million, and a SIM market share of 24%. On October 2012, Telenor officially declared to have the customer base of 30 million. Competitors Its main competitors are Warid (UAE), Mobilink (Egypt), Zong (China), Ufone (PTCL/UAE). All these companies are foreign investments; excluding Ufone which is part owned......

Words: 8545 - Pages: 35

Premium Essay

Tata Motors Project

...Report on “Market Research and Route Mapping for Tata Iris and Venture” Submitted in partial fulfillment of PGDM program 2013-15 [pic] Submitted by Name: Tapan Sharma Roll Number: 27 Company Guide Faculty Mr. Ankur Aggarwal Dr. Girish Kathuria Territory Sales Manager -SCVP Professor Tata Motors Ltd EMPI BUSINESS SCHOOL New Delhi ACKNOWLEDGEMENT I express my sincere gratitude to my industry guide Mr. Ankur Aggarwal, Territory sales Manager-SCVP, Tata Motors ltd, for his able guidance, continuous support and cooperation throughout my project, without which the present work would not have been possible. I would also like to thank the DSE and DSM of Automobile Sterling, Ashok Ojha , Mr. Harish Sharda, for the constant support and help in the successful completion of my project. Also, I am thankful to my faculty guide Prof./Dr./ Girish Kathuria of my institute, for his continued guidance and invaluable encouragement. Tapan Sharma INDEX | |chapters |page no. | |1 |EXECUTIVE SUMMARY ......

Words: 8490 - Pages: 34

Premium Essay

Case Study

...June 11, 2008 How suitable is Bangladesh Telecom market for an internationalized Telecom company (TeliaSonera) and what could be a preferable entry strategy for such company to enter into such market? A Study of Bangladesh Telecom Market Authors: Group 2011 Rana Alamgir 801004 Nitin Anand 810618 Supervisor: Professor Jan Löwstedt Master Thesis in Business Administration (EFO705) School of Sustainable Development of Society and Technology Mälardalen University, Västerås, Sweden Abstract Date Course name Program Authors June 11, 2008 Master Thesis Masters in Business Administration (International Marketing) Rana Alamgir 801004, Uppsala Nitin Anand 810618, Västerås Supervisor Title of the Paper Target Audience Problem Statement Jan Löwstedt “A Study of Bangladesh Telecom Market” The management of TeliaSonera is our main target audience. Also students from management, marketing and business administration are our secondary concern. “How suitable is Bangladesh telecom market for an internationalized telecom company (TeliaSonera), and what could be a preferable entry strategy for such market?” The purpose of this paper is to investigate Bangladesh telecom market in order to find out the potentiality of the market which could be considered by the company to think about starting a business there and also to determine a suitable entry strategy from the company depending on the factors have been investigated. The project is based on both primary and secondary......

Words: 21347 - Pages: 86