Free Essay

Decisions in Paradise, Part I

In: Business and Management

Submitted By tito
Words 1020
Pages 5
Los sistemas de control se han diseñado e implementado como un medio de controlar los recursos y asegurar que los empleados actúen de forma eficiente que beneficie la organización. Un gerente efectivo puede utilizar sistemas de control como una herramienta para que las actividades que se estén llevando a cabo según el plan trazado. Starbucks es una casa de café a nivel nacional especializado en las variaciones de café. Starbucks implementa funciones de control tales como presupuestaria, financiera y de mercado. Los mecanismos de control son herramientas para buscar el cumplimiento y desempeño de los planes establecidos, normas, criterios de calidad, y de conformidad con los objetivos y valores organizacionales. Los mecanismos de control hacen accesibles unas cosas y limita otras. (Malhotra, 1997). Los pasos para el diseño de mecanismos de control son establecer normas de desempeño, medir el desempeño contra las normas, y las acciones correctivas para resultados desfavorables (Universidad de Phoenix, 2007). Los cuatro mecanismos de control de Starbucks han demostrado ser eficientes y efectivos, garantizando un crecimiento continuo de la compañía. Starbucks utiliza mecanismos de control presupuestario como una forma de descubrir y eliminar gastos, disminuyendo así el costo de apertura en sus tiendas. Los controles financieros son utilizados en Starbucks como la toma de decisiones de arrendar una propiedad o la compra de bienes raíces. Los controles de calidad se utilizan en la obtención de productos de la mejor calidad como por ejemplo los granos de café. Los mecanismos del mercado de control se utilizan en Starbucks almacenar estrategias de expansión. El propósito es seleccionar una ciudad y lo utilizan como un centro para futuras tiendas más pequeñas y expandir sus intereses. Starbucks al igual que las mega empresas tienen muchos métodos de control, un método típico utilizado de casi todas las empresas es el control de la jerarquía. Con muchos niveles de administración, el secreto más grande es el gerente que Starbucks llama comprador secreto o instantáneo. Otro tipo de control es el control regulativo que se deriva de pie las políticas y procedimientos operacionales de la empresa. Tercer principio de Starbucks es la aplicación de los más altos estándares de excelencia en la compra, tostado y entrega fresca de nuestro café (Starbucks, 2006). El tercer tipo de control es el control financiero de Starbucks y Starbucks reconoce que la rentabilidad es esencial para su futuro y el éxito. La forma final de control es el control del clan, las relaciones se han mejorado mediante la introducción de una cooperativa y la meta estructural de la organización está orientada con eficaces procesos operativos y estrategias de expansión internacional. Los empleados se les conoce como "socios" con ambas parte y el personal a tiempo completo tratados por igual, ofreciendo dos opciones sobre acciones y de cobertura médica completa (Schultz, 1997). Estrategia principal de la operación y el control de los negocios en Starbucks es la alta calidad de productos y servicios. Tiene control total sobre la calidad de los productos no fallar las expectativas del cliente y evitar la operación del negocio por descuido de los compradores de franquicias, que rara vez puede desconsiderar marca y disuadir a los consumidores de comprar este producto. La inversión para abrir nuevas tiendas (que todos son propiedad de Starbucks) planteó vender acciones a los inversores potenciales. Es la apertura de una nueva tienda, se logra por el esfuerzo de los empleados de la empresa para ayudar al éxito de Starbucks. También los empleados se les brindan atención médica, los productos con descuento, vacaciones pagadas y un plan de ahorro para el retiro. Para competir en el mercado internacional, Starbucks utiliza la estrategia de mecanismo de control. La configuración de su red en un nuevo país se basa en los principios de la empresa, por ejemplo el desarrollo en los Estados unidos. En la actualidad Starbucks tiene sucursales en 38 países. El proceso de producción está organizado de tal manera, que si tu quieres disfrutar de una taza de capuchino en un país donde está de vacaciones (usted es ciudadano de los Estados unidos y eres fan de Starbucks) que no sienta la diferencia entre la tienda de Starbucks en Estados unidos y en Puerto Rico. Utiliza las mismas recetas, la estrategia de mercado son idénticas el mismo café que hace el equipo, que por la forma en que se produce, por eso Starbucks a alcanzado el éxito a nivel mundial. El efecto positivo son varios tales como estabilidad financiera, crecimiento anual, seguridad para los empleados ya que el ser una empresa solida les da la seguridad y la confianza esto provoca a que el empleado se sienta parte integral de la empresa, estos efectos positivos posicionan a la empresa en un excelente estándar de calidad y confiabilidad con el cliente. Efecto negativo podría ser los excesos de burocracia y la falta de comunicación que conlleva este exceso ya cuando una empresa es altamente burocrática los procesos son más rigurosos y lentos pero no podemos perder de perspectiva que la burocracia es importante lo que está mal son los excesos. Numerosos factores que influyen en las cuatro funciones de manejo. Las funciones de administración incluyen: planificación, organización, dirección y control. Los componentes clave incluyen: externo, interno, globalización, tecnología, innovación, diversidad y la ética.
Un factor externo 'podría incluir como ejemplo el estado actual de la de la economía de Estados Unidos y Puerto Rico. Los consumidores no pueden consumir la misma cantidad en las tiendas de Starbucks este año, como lo hicieron el año pasado, debido a la situación económica que estamos enfrentando ya que el costo de vida cada día va en acenso. Otro factor que podría afectar estas funciones seria la ética ya que internamente es sumamente importante tener respeto por el personal y por los clientes, la innovación puede afectar las culturas más conservadoras que no tengan la tecnología o que no la sepan utilizar estos pueden ser varios factores que pueden afectar.
Conclusión
Es de suma importancia tener controles y utilizar estas cuatro funciones básicas ya que sea probado que funcionan y son efectivas para el crecimiento de una empresa sin exceder los niveles burocráticos.

Similar Documents

Free Essay

Decisions in Paradise, Part I

...Decisions in Paradise, Part 1 Rebecca Lewis MGT/350 July 2, 2011 Cheryl Boehm Decisions in Paradise, Part 1 Kava is a significant island country in the South Pacific. There is cultural diversity of Kava is as diverse as our company. There is an ethnic mix of indigenous South Pacific tribes, African, Spanish, French, Asian (primarily Chinese), and since World War II, a sizable amount of Americans. Kava religious diversity is just as mixed as its ethnic diversity. Roughly 50% of the population is indigenous and the remainder is divided between Christian, Buddhist, and Islamic. Kava receives most of its revenue from the selling and manufacturing of petroleum, coffee, cocoa, spices, sugar, bananas, fishing, natural gas, and tourism. With Kava’s lacks a large work pool-50% of the population is under the age of 15, health issues (HIV/Aids and high risk for avian flu), the apparent likelihood of a natural disaster occurring (tidal waves/tsunami, typhoons/hurricanes, tornadoes, floods, and earthquakes just to mention a few), and non-natural disasters (petroleum spills, fires, and terrorism) are destabilizing the island’s infrastructure. With WDW being a well-known hospitality organization that specializes in “creating the magic” for its guests is committing its resources to help Kava. With WDW helping Kava it will not only help WDW but it will also deliver high value to our shareholders as Kava’s resources are critical to the world’s sustainability. Before WDW can......

Words: 1134 - Pages: 5

Premium Essay

Decisions in Paradise, Part I

...Decisions in Paradise, Part I Mary.L.Haught February 4, 2011 Instructor Jamie Welch The organization of the hospital of Marietta is going to put a hospital in Kava and Nik will be manager there. I will be discussing the complex solving technique by defining the issues that appear in this business scenario. Also I will discuss the forces that are involved in the formulation of the problem in Kava. Also by using the problem formulation tool’s and techniques. I will be describing the organizational and environmental obstacles in a way that considers various key stakeholders that will be impacted by the decisions made in Kava. There will be applying critical thinking in the decision making process. The Marietta Memorial Hospital has asked Nik to be manager in Kava at the hospital the organization wants to build there. Nik will have to transfer there and stay until the hospital is built and good doctors are hired and employees are hired and everything is in operating condition. Of course Nik will have to keep an upper hand of the cost coming in and going out. Nik will have to keep costs at a minimal to keep the project in Kava functioning. There will be a minimal amount of staff until there is income coming in for the hospital and when it starts to show better profit then reevaluate the staffing issues for more employees. Nik will need to educate Kava and surrounding areas of what the hospital has to offer and what they will be able to do for the people there in Kava....

Words: 1058 - Pages: 5

Free Essay

Decisions in Paradise, Part I

...Decisions in Paradise, Part I MGT/350 January 9, 2012 Kevin McPhee Kava is an important island country located in South Pacific. One disaster on top of another plagued the country. Kava needs help to get on the road of recovery. Alex, director of strategic planning, and I will represent The Hermitage at Cedarfield as we strive to help Kava recover, grow, and succeed. To do my part in this project in Kava, I will use my decision-making skills to assist Alex and me in making sound decisions to help the country get back on its feet. The first step I will take to find a solution for Kava’s problems is determining the issues that hinder Kava. Next, I will discuss what created the problems. Last, I will describe the environmental and organizational obstacles that will impact key stakeholders. When Alex and I put our heads together, Kava will be on its way to being the country it once was, paradise. Issues that Appear in Kava and their Formulation Upon arriving in Kava, I did not expect to see what I did. The disaster within the country was devastating. The country was a complete mess. I realized that Kava was in dire need of help and knew that the Hermitage at Cedarfield would do a great deal of good for the country. After touring most of the country and discussing the condition of the country with Alex, the importance of making our company present in this part of the world is clearly visible. Kava not only faces......

Words: 1097 - Pages: 5

Free Essay

Decisions in Paradise, Part I

...Decisions in Paradise, Part I MGT/350 January 9, 2012 Kevin McPhee Kava is an important island country located in South Pacific. One disaster on top of another plagued the country. Kava needs help to get on the road of recovery. Alex, director of strategic planning, and I will represent The Hermitage at Cedarfield as we strive to help Kava recover, grow, and succeed. To do my part in this project in Kava, I will use my decision-making skills to assist Alex and me in making sound decisions to help the country get back on its feet. The first step I will take to find a solution for Kava’s problems is determining the issues that hinder Kava. Next, I will discuss what created the problems. Last, I will describe the environmental and organizational obstacles that will impact key stakeholders. When Alex and I put our heads together, Kava will be on its way to being the country it once was, paradise. Issues that Appear in Kava and their Formulation Upon arriving in Kava, I did not expect to see what I did. The disaster within the country was devastating. The country was a complete mess. I realized that Kava was in dire need of help and knew that the Hermitage at Cedarfield would do a great deal of good for the country. After touring most of the country and discussing the condition of the country with Alex, the importance of making our company present in this part of the world is clearly visible. Kava not only faces economic......

Words: 1097 - Pages: 5

Premium Essay

Decisions in Paradise Part I

...Decisions in Paradise, Part I April Selby MGT350 08/30/2010 DONALD WLODARSKI Decisions in Paradise, Part I After visiting the country of Kava, located in the South Pacific it was very clear that our company could do a great deal of good. The island country is obviously struggling and after speaking with Alex, it is apparent to me why we are trying to make our organization known in this area. Kava, although a beautiful canvas, faces many struggles not only from an economic standpoint but also from things such as natural disasters and terrorist threats and attacks. Natural disasters such as tidal waves, hurricanes, typhoons, floods, fires, tornadoes, volcanoes, and earthquakes remain a concern for the entire population. To add to that, illnesses such as AIDS and avian flu are also an issue that is a part of everyday life on the island. The population of Kava is surprisingly unbalanced with over 50% being children under the age of 15. Although this may appear a huge issue to other companies, to ours this is an opportunity to reach out to the youth and help them grow and learn. All of these obstacles have lead my organization to make the decision to have a presence in Kava. Our company is currently planning to further expand its vast number of locations to include Kava. This move would allow us to build a new location which would carry products that are already a part of the economy in Kava. We will also bring in other products to further suffice the needs of the......

Words: 474 - Pages: 2

Premium Essay

Decisions in Paradise Part I

...Decisions in Paradise, Part I Cheryl Banes MGT/350 December 5, 2011 Howard Kersey Decisions in Paradise Alex and I have been presented with a rather unique situation on a little island off the South Pacific Ocean, called Kava. Kava was once a beautiful, sprawling island that attracted numerous tourists because of its balmy weather and indigenous tribes. Recently Kava has seen its fair share of disasters that has plagued the island. Our mission is to turn these disasters into opportunities, by establishing integrity among the people, loyalty and selfless service within this tiny island. We will begin in our Phase I process by looking at the organizational planning and climate, how the human resources will function, and finally we will delve into the business ethics. Once we have gathered all pertinent information we will combine each into one neat bundle in preparation for Phase II. The government of Kava requested that Alex and I both come up with a plan that will help alleviate the diverse composition, beliefs, attitudes, and ideologies that has caused the melting pot to boil over. Organizational planning will encompass us to identify the immediate and long-term objectives, and formulating specific strategies to achieve them. Our enterprise has demonstrated that we can develop and manage a very effective, as well as highly efficient, organizational structure and process methods. The National Guard motto is “Be all that you can be”, we want to......

Words: 819 - Pages: 4

Premium Essay

Decisions in Paradise Part I

...University of Pheonix Decisions in Paradise Part I N/A MGT/350 December, 2011 Decisions in Paradise, Part I Good day, my name is Nik and I recently completed my degree in Economic Analysis. Within two weeks of finishing my degree, I landed a job with the Federal Government to perform economic analysis on various countries to determine the need for our governmental support. My first assignment with my new company requires me to travel to an island country of Kava in the South Pacific. I will travel to Kava and work with Alex who is our director of strategic planning. I have been told Alex is very experienced, very demanding and a very influential executive of the organization. Facts Upon arriving at Kava, I noticed the local area and the company to be at disarray. The organization had set up a make-shift office in a trailer. Alex held the position of our strategic planner and the office receptionist. I was briefed that the local populist consisted of over 50% under the age of 15 with an ethnic mix of indigenous South Pacific tribes, Asian (primarily Chinese), African, French, Spanish and a sizeable number of Americans. Local languages consist of numerous Indigenous, as well as English, Spanish, and French. The religions among the people are 50% Indigenous with the remainder closely divided between Christian, Buddhist, and Islamic. Petroleum, coffee, cocoa, spices, bananas, sugar, tourism, fishing, and natural gas as well as......

Words: 1090 - Pages: 5

Free Essay

Decisions in Paradise, Part I

...on an island located off the South Pacific, by the name of Kava. Many of these issues will be discussed further in this paper. Not only will these issues will be discussed, but I will be determining what kind of decisions that will be made in fixing these issues. Many people who visit this island may think Kava is a place that you would call paradise. A physical paradise surrounded by beautiful palm trees, people surfing and lounging around on the beach, enjoying a tropical breeze. Unfortunately for some people who try to vision this island as a beautiful place to take a vacation, it is however, not really a place in which one would hope to travel too. The majority of Kava’s population is over 50% of the people that live there are under the age of 15 years old. Kava is a disaster area due to the issues they are experiencing, such as, Tsunami, Hurricanes, Tornadoes, Floods, Fires, Volcanic eruptions, Earthquakes, HIV/AIDS, Petroleum spill, High risk for avian flu, and Terrorism (from within and outside the country). This is a country that is in serious need of some help in getting the country moving forward and on its way to recovery. In the decision-making process, there are a total of nine steps that we must follow in order to improve the issues being caused in Kava. The first step in the decision-making process is identifying the problem or the issue. As stated in the introduction, Kava faces the following issues: Tsunami, Hurricanes, Tornadoes, Floods, Fires, Volcanic......

Words: 770 - Pages: 4

Free Essay

Decisions in Paradise, Part I

...so the economy of Kava is supported by tourism and offshore investing. The company wants to have a greater presence in Kava. Chris Morales, the company’s founder, believes in do what is right, not for business reasons, but for ethical reasons. However, the company will only consider developing a greater presence in Kava if the opportunities are good for Kava and good for the company. A second reason the company is looking at developing a greater presence in Kava is that the government is interested in learning the company’s business model so government can use parts of the model to help the countries social needs. Before the company makes the decision to become a greater presence in Kava, the company’s management team will have to evaluate if the benefits are greater than the negatives. Also Alex and Chris have made it clear the company and government will both have to prosper from the decisions made. The decisions cannot benefit one party and not the other. The growth and larger presence has to be a win-win for the parties involved. Alex gave Nik the responsibility of putting a plan together on how the company can have a greater presence in Kava and how human resources, ethics, and organizational processes will play a role in meeting the company’s goal of have a greater presence in Kava. There are three key reasons that Nik can use when putting his analyze together for Alex. The first reason is the success the company has had developing, managing, and growing the...

Words: 788 - Pages: 4

Premium Essay

Decisions in Paradise Paper, Part I

...Decisions in Paradise Paper, Part I Regina Cobbs-Johnson MGT/350 08/16/2010 James Hudson Decisions in Paradise Paper, Part I Everyone in some part of life time imagine themselves visiting an island, which in your mind is like paradise. Most paradise islands have the white sandy beaches with the palm trees that sway softly as the light clean breeze flow through the air. Many would think of snorkeling, fishing, and swimming all day for relaxation. In the beginning I thought the Country of Kava in the South Pacific was just that island. But once I continued to read about the country my thought quickly changed. In this paper I will explain my real thoughts about the country Kava. I will examine some of the issues with the island. In order to expand the Department of Human Services in Kava I will need to identify the problems and create ideas for the problems that have been identified. Thoughts about Kava Kava may be in the South Pacific but the island, in my opinion, is far from paradise. Nothing was what I perceived it to be. No white sandy beach no anything. In fact everything was a mess including the perspective office that I am to work out of. I think the island is more of a disaster area. Every form of disaster takes place on this one little island I wonder how there is life here at all on this island. I must truly admit there is nothing that I can say that is actually nice about this island. Issues with Island Some issues that I......

Words: 895 - Pages: 4

Premium Essay

Paradise Scenario

...Week Three: Decision Making Details Objectives 3.1 Describe tools and/or techniques used in decision making. 3.2 Examine decision-making models and influences. 3.3 Apply a decision-making technique to a situation. Readings Read Ch. 14 of Critical Thinking: Tools for Taking Charge of Your Learning and Your Life. Read Ch. 1–3 of Smart Things to Know About Decision Making. Read Ch. 4, 12–26 of Decide & Conquer: Make Winning Decisions and Take Control of Your Life. Read this week’s Electronic Reserve Readings. Participate in class discussion. Respond to weekly discussion questions. W3 8 2% Participation Discussion Questions Nongraded Activities and Preparation Decisions in Paradise Business Scenario For Weeks Three through Five, you will work individually using the Decisions in Paradise Business Scenario located on your student website as the basis for these three assignments. In this scenario, you will play the role of Nik, and your current employer is the organization represented by Alex, Nik, and Chris. You will also use the mission of your current organization to assist you in decision making in discussing this business scenario. There are three phases to this assignment which will be cumulative, meaning that each part will build upon the next. You will use this paper and feedback from your instructor as input to improve your Week Four and Week Five assignments. The three deliverables for this project are: Week Three: Decisions in Paradise Paper, Part I Week......

Words: 2050 - Pages: 9

Premium Essay

Paradise Pizza Case Write Up

...Paradise Foods Case Study Analysis Bhagath Gottipaty, MBA Situation Paradise Foods dropped the plans to authorize national rollout of a new product, Sweet Dream, to complement its established frozen specialty dessert, LaTreat. Challenges To find the challenges, I had analyzed the SWOT factors in order to better ascertain whether Paradise did the right thing in order to pursue their goals and the recommendations are based on these factors. Internal External Strengths 1. Using the market data. 2. Positive results from the test markets for Sweet Dreams brand. Weakness 1. Focusing more on LaTreat 2. Senior Management go by gut feeling rather than market research data 3. Not using data to the fullest by the Product Manager 4. Less testing markets used for Sweet Dreams Opportunities 1.Growing markets 2.Use of market research data 3. Launching a fighter brand SO Implications & Scenarios 1). Strengths – Paradise is already using market research data for studying their products performance Opportunity – Paradise has vast information and data available from the market, which can turn the tables towards Paradise products. Its high time that Paradise utilizes this research data optimally and subsequently gain revenue and market share as well as make decisions for the launch of new product Sweet Dreams as fighter brand. The market is growing and it is the right time for the Paradise Foods to focus on launching the new......

Words: 1373 - Pages: 6

Premium Essay

Syllabus

...Strategies in Decision Making Lou Ferracane Course Start Date: 10/26/2010 Course End Date: 11/23/2010 Campus/Learning Center: Oklahoma City Campus Please print a copy of this syllabus for handy reference. Whenever there is a question about what assignments are due, please remember this syllabus is considered the ruling document. Copyright Copyright © 2009, 2006, 2004, 2003, 2001, 2000 by University of Phoenix. All rights reserved. University of Phoenix® is a registered trademark of Apollo Group, Inc. in the United States and/or other countries. Microsoft®, Windows®, and Windows NT® are registered trademarks of Microsoft Corporation in the United States and/or other countries. All other company and product names are trademarks or registered trademarks of their respective companies. Use of these marks is not intended to imply endorsement, sponsorship, or affiliation. Edited in accordance with University of Phoenix® editorial standards and practices. Facilitator Information                                                                                                       Lou Ferracane ferracal@email.phoenix.edu (University of Phoenix) ferracal@msn.com (Personal) Phone: 405-513-5334 (Central) Facilitator Availability I am available from 9 a.m.-9 p.m. Central Time on most days. If necessary, I will be happy...

Words: 6453 - Pages: 26

Premium Essay

Paradise Ii

...Running Head: Decisions in Paradise Part II Decisions in Paradise Part II NAME MGT 350 January 23, 2012 Introduction Within the context of Decisions in Paradise I, I discussed some of the different obstacles that TEVA, USA is encountering while trying to enter the country of Kava, a South Pacific Island. I also shared different approaches that my company TEVA, USA can take to address the many challenges that the island presents. Any solution that I, or my partners, propose will have an effect on Kava and this should be taken into consideration when implementing our techniques. The process of assessing the available solutions will be explored within Decisions in Paradise II. The most difficult problem to overcome is that Kava is a hard island to inhabit because of the unavoidable issues the face with disasters and disease. In addition to the mess that the island is in, the office that TEVA occupies is also in havoc. They lack sufficient employees and the office in unorganized. After identifying the problems at hand, I have determined that the basic solutions would be; hire a new receptionist, clean up the office space, and implementing contingency plans for every natural disaster that may impact the land. This would include a safety plan, a cleaning plan, and a safe place for everyone to go when disasters do strike. Decision-making Technique Several influences have been identified to lead to the issues that are affecting Kava today. The......

Words: 887 - Pages: 4

Premium Essay

Decision in Paradise Ii

...Decisions in Paradise Part - II Decisions in Paradise Business Scenario, Part II. Introduction: As it was discussed in the previous paper, “Decisions in paradise: Part I”, our company was looking at establishing a greater presence in Kava which is small island country in the South Pacific. Kava has been plagued with unfortunate circumstances that have brought about one disaster after another. , The problems facing the Arcadia Child and Youth Corporation were discussed. The problems were as follow: Organizational and Environmental Obstacles Construction, Resources and Actions Required, Ethical Implications, Factors Affecting Implementation has been evaluated. Everything is in order and we have other matters to consider now. We will start with the decision making technique from the University of Phoenix Model the 9 –step technique to complete this expansion in Kava. 1) Justify the use of decision-making models. 2) Analyze the elements of decision-making models. 3) Perform a situation analysis. 4) Differentiate between symptoms and problems. 5) Develop alternative solutions. 6) Evaluate alternative solutions. 7) Describe how personal, cultural, and organizational values impact ethical decision-making. 8) Select the best possible solution. Proposal Feedback from The Arcadia Child and Youth Corporation executive’s Team This paper, Decisions in Paradise Part II will provides information regarding the proposal to build a Child and Youth center on the South Pacific......

Words: 916 - Pages: 4