Premium Essay

Defect Management

In: Computers and Technology

Submitted By LSGGUY
Words 4581
Pages 19
Defect Management

|Owner: |Dr Daqing Chen |
|Document Type: |Academic Report |
|Document Number: |ITD-OP278-TGD-001 |
|Version Number: |0.3 |
|Issue Date: |2nd December 2010 |

COPYRIGHT

The copyright in this work is vested in BreakNeck Limited. It must not be reproduced in whole or in part without the prior written consent of BreakNeck Limited and then only on the condition that this notice is included in any such reproduction.

© 2013 BreakNeck Limited, 33 Aldgate High Street, London, EC3N 1EA

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This document can be freely distributed within BreakNeck but should not be copied outside the company without the agreement of the information owner.

TRADEMARKS

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Contents

1. Introduction 2 1.1 Purpose of this Document 2

2. Standard Terms 3 2.1 Severity & Priority 3 2.1.1 Severity 4 2.1.2 Priority 4

3. Roles and Responsibilities 6

4. High level Process Description 8 4.1 Identification 8 4.1.1 QC required fields for Identification 8 4.1.2 Standards 9 4.2 Analysis 10 4.3 Fix/Resolution 12 4.3.1 Fix Resolution QC Fields 13

5. CLC Defect State Transition 16

6.

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