Free Essay


In: Computers and Technology

Submitted By jackych
Words 1945
Pages 8
These changes have subsequently led to the emergence need of registered nurses having to work with personnel who will assist them in their work. Delegation of tasks is important so that the nurse can have more time to critically reason, plan and coordinate healthcare given to patients. The act of delegating is attributed to the fact that, as a registered nurse, one has greater knowledge and critical reasoning ability than the assistive personnel. As a result, the RN has the responsibility of delegating, assigning and supervising the assistive personnel. According to the NCBSN and the ANA, appropriate delegation of tasks can result in effective and safe nursing care (NCSBN & ANA, 2006).

In the case study given, the recently graduated registered nurse (RN) is new in the field, thus does not have enough experience with regard to attending to six patients during the morning shift. Six patients are too many for the new RN thus, need for the UHCW. Delegation of duties as stated earlier on should be done so that the registered nurse gets enough time to complete tasks that require his or her specialized attention and knowledge. The reason why the RN has delegated the UHCW to assess the patients’ vital signs is so that he or she can do the final touches with regard to personal hygiene care. This reason is not professional enough in that the RN can use the help of the UHCW in completing the personal hygiene care process. The UHCW can gather up the dressing the used up dressing materials and subsequently deliver them to the cleaners for washing while the RN prepares to make sound judgement in coordinating care that is needed by the patients.

Delegation and supervision of unlicensed health care workers

Delegation comes hand in hand with supervision. During delegation of tasks to the UHCWs, it is very important to employ a model that will guide the nurse while delegating activities. The following is an example of a conceptual model for delegation known as the rights of delegation. It outlines and discusses each right and its role in delegating activities. An outline of the rights is as follows:

The right task

The right person

The right circumstances

The right communication

The right feedback

As a RN, it is important that you delegate a task (the right task) that is not included within the scope of nursing practice. Each task should be delegated to a person who has the capability of accomplishing that task successfully hence; the right person. A task can be delegated if it frequently recurs during the daily care of patients where sequential steps and an anticipated outcome prevail. As an eligible nurse, it is important to communicate concisely and clearly to the UHCW about the task and expectations of the task. During communication, it is important to confirm your availability as the nurse so as to offer guidance and provide support if need be. In addition, the nurse should ascertain that the UHCW accepts the delegated task and associated responsibility.

Providing the right feedback is very important. This way, the worker will learn of their mistakes thus, avoid repetition in future. Evaluation of outcome is considered in relation to predicted responses and risks. Evaluating the outcome entails looking at execution of the task to satisfactory levels. It also looks at the role of the nurse with regard to timely and effective communication. This way, the nurse is able to know how to improve on his or her skills to delegate tasks to the UHCW (Ellis & Hartley, 2009).

According to Clark, 2009 p. 188, UHCWs should not be assigned directly to a group of patients. Despite the fact that UHCWs can assess vital signs, it is recommendable that a RN takes vital signs for patients who are critically ill. The surgeon points out a patient whose medical condition is not improving. While applying the conceptual model above and recommendable policies within the nursing practice, the RN should not solely entrust the role of assessing vital signs to the UHCW (Clark, 2009).

Supervision is part of the delegation process as earlier stated. It entails monitoring and evaluation of tasks delegated so as to ensure that the tasks are carried out successfully as delegated (Huber, 2006). However, during delegation, it is important that the nurse thinks like a UHCW while maintaining the nursing personality. The supervision process is meant to guide and not criticize the UHCW. The RN in the scenario given does not employ the right procedures during delegation of the task to the UHCW. The RN sends the UHCW without assessing his or her level of competence. In addition, the RN does not supervise what the UHCW does.

The characteristics of effective delegation

According to Sullivan, & Decker (2005), effective delegation begins with critical thinking of the tasks to be delegated to the assistive personnel. As a nurse doing the delegation, it is important to deliberate over some questions like:

Is the patient going to get quality nursing services if delegation of the task takes place?

Is there real need to delegate the task?

Is the delegate able to execute the task based on prior assignments?

Such questions are fundamental in delegating tasks. This way, the nurse is able to delegate tasks in the right way. The scenario presented indicates the delegation of tasks by the newly RN without critically thinking of the issues involved.

Effective delegation is characterized by several things. Effective delegation makes use of an appropriate conceptual model that is meant to guide the RN in delegation of tasks. The five rights discussed above are an example of a model that a nurse could use during delegation of tasks. Supervision is also needed so that the RN detects a mistake once it emerges. In the scenario given, the RN does not employ any model during the delegation process and he or she does not supervise what the UHCW does ((Tomey, 2004)).

Effective delegation is characterized by effective and efficient leadership qualities. As a person who possesses recommendable leadership qualities, it is important to accompany delegation of tasks with guidance, monitoring and ability to influence the morale of the UHCWs. Therefore, in the scenario presented, the RN lacked effective leadership styles because he or she does not show commitment in guiding and monitoring the performance of the UHCW.

The process of delegation requires the nurse to make perfect judgment with regard to the duties that are to be delegated. This process makes use of both critical thinking and valid decision making in relation to nursing. The delegation of duties by a nurse should be in line with the state laws and the policies of the hospital. This way, the nurse is aware of the duties that can be delegated and those which should not be delegated. With reference to the given scenario, the newly RN has not followed the legal framework on delegation of duties to the UHCW. This is because; a UHCW ought to perform a certain task on a particular patient at a time while under supervision (Tomey, 2004).

Delegation of clinical tasks is a directive process with a certain time frame and requires periodic reviewing from the very onset until the task is complete. The delegation process will be effective if both the registered nurse, who is the delegator, and the UHCW (delegate) agree on the time frame, task and circumstance. Subsequently, arrangements are made on how to deliver the feedback. It is important for both the delegator and the delegate to make sure that written instructions follow up a verbal directive. This way, understanding is enhanced and the task is carried out effectively and successfully (Sullivan, & Decker, 2005).

Role of UHCW

According to Ellis & Hartley, 2009, tasks that fall within the nursing process such as assessment, planning, implementation and evaluation of care given to patients should not be assigned to the UHCWs. These activities require clinical decisions that have to be made by the nurse. In addition, the tasks that are assigned to a UHCW are with regard to patients who are not critically ill and do not require consistent care of the nurse.

Giving personal hygiene care to patients is one of the responsibilities that can be delegated to a UHCW. In the case given, the UHCW is involved in giving personal hygiene care to patients. This should include gathering all the materials required for the personal hygiene care process at the beginning and at the end. When the RN asks the UHCW to take the vital signs while he or she finishes the personal hygiene process, it is apparent that the UHCW does not fully and effectively execute the duties that he or she should. Instead of the UHCW finalizing on the personal hygiene care process which entails cleaning, he or she has been directed to monitor the vital signs of all patients assigned to the RN irrespective of their status. Consequently, the RN lacks enough time to supervise and evaluate the performance of the UHCW.

The major role of the UHCW in the scenario given is to assist the RN. It is apparent that the UHCW assists the RN during personal hygiene care of clients. The RN then directs the UHCW to assess the vital signs of the patients as he or she completes the personal hygiene care process. The UHCW has been given the responsibility of checking and noting the results of the various vital signs but no follow up as required is evident.

The UHCW is required to check and note the patients’ body temperature, heart rate, respiratory rate and blood pressure. Measuring the vital signs is based on mere observation and does not require the UHCW to make any decision. Unfortunately, there is no directive on the kind of patients whose vital signs should be assessed. UHCW should be given the responsibility of taking care for those patients who are in the recovery process.

The patient whose diastolic pressure is high and is experiencing decreased urinary output was not supposed to be put under the care of the UHCW. This is due to the fact that; manifestation of a high diastolic pressure and decreased urinary output of the patient is an indication that he or she was not recovering and therefore required specialized attention from the RN. If the RN had taken up responsibility for this patient, by the time the surgeon required details on the vital signs, the RN would have had them and he or she would not have been caught by surprise.


Delegation of tasks is part of the nurses’ responsibility. However, it is important for the nurse to possess great leadership and management styles that will guide him or her in delegating responsibilities to the UHCWs. Effective and successful delegation is very important so that, in case of a law suit, the nurse is not held accountable. It is very important for a RN to understand the tasks that should be and those that should not be assigned to a UHCW. Follow-up of what the UHCW does is very important so as to detect any flaws and foster improvement for future.

Need an essay? You can buy essay help from us today!

Custom essay QUOTEORDER a custom essay

Please rate the quality of this essay:

Struggling with your essay?

You can get your essay custom written by an expert in your subject area. Fully researched and referenced, the perfect model answer...
Get a quote here
Share & download:

Request the removal of this essay.

Find out how can help you with your Ess

Read more:

Similar Documents

Free Essay


...SA MP LE HOW-TO BOOKS H OW-TO BOOKS You Can’t Do It All: Effective Delegation for Supervisors Jeanne Baer H OW-TO BOOKS H OW-TO 1 This preview version of our product is protected by copyright law. Copying or distribution of this file is prohibited. SA MP LE You Can’t Do It All: Effective Delegation for Supervisors By Jeanne Baer Coastal Training Technologies Corp. 500 Studio Drive Virginia Beach, VA 23452 You Can’t Do It All: Effective Delegation for Supervisors Jeanne Baer Copyright© 1999 by Coastal Training Technologies Corp. SA MP LE All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher. This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold with the understanding that neither the author nor the publisher is engaged in rendering legal, accounting, or other professional service. If legal advice or other expert assistance is required, the services of a competent professional should be sought. Credits: Coastal Training Technologies Corp.: Art Bauer Todd McDonald Editor in Chief: Karen Massetti Miller Designer: Scott Rhone Cover Design and Illustration: Kevin Zdenek Coastal Training Technologies Corp. 500 Studio Drive Virginia......

Words: 26916 - Pages: 108

Premium Essay


...Delegation Nikevia Gilmore COMM/215 January 19, 2015 Carol J. Amato, M.A. Table of Contents Introduction…………………………………………………………….3 What is Delegation……………………………………………………...3 Pros of Delegation……………………………………………………….3 Con of Delegation………………………………………………………..4 Conclusion……………………………………………………………….4 References/Work Cited…………………………………………………5 Introduction TV personality Anthea Turner once said, “The first rule of management is delegation. Don't try and do everything yourself because you can't.” (Delegation Quotes) Business owners, such as the owner of a Chick-fil-A restaurant located in Marlton, NJ, have to be willing to delegate tasks to their employees and trust that the assigned employee is going to complete the tasks adequately so he can be freed up to take care of other things associated with their business and to avoid unnecessary stress. What is Delegation? A Latin term originating sometime between 1605 and 1615, the term “delegation” is the act of giving control, authority, a job, a duty, etc., to another person. There are three basic elements of delegation: the assignment of duties, granting of authority to enable the subordinates to perform the duties assigned, and the creation of obligation on the part of subordinate to perform duties in an orderly manner. The process of delegation involves four steps. The first step is the assignment of duties to subordinates which entails the owner to decide exactly what duties he wants the subordinate to complete. The second step is......

Words: 509 - Pages: 3

Premium Essay


...Is Delegation Effective In An Organization? There are a number of reasons why managers don’t delegate. Delegation is more than just a Way of getting people to do things for you. It is also a powerful leadership and coaching tool. A few reasons why managers don’t delegate are: they don’t have the confidence that the Subordinate will do the task effectively and in a timely manner. Another is a fear of losing Credit, lots of managers feel like they will not get the credit for completing the task and as Managers they have more than enough work to delegate the smaller task to subordinates. Then you have the if you want it done right you have to do it your self-managers. The idea of delegating is to save time so that you as a manager can focus on more challenging task like setting goals for your team (planning). This will also allow you time to research resources and activities needed to achieve maximum success (organizing). At the same time you as a manager are now stimulating high performance in your subordinate. This encourages them to achieve goals they have set for them selves (leading). Now that you have more time you can now monitor performance and make changes as needed (Controlling). In the book "Leading Self-Directed Work Teams," author Kimball Fisher writes: "To feel empowered, people need formal authority and all the resources (like the budget, equipment, and time and training) necessary to do something with the new......

Words: 918 - Pages: 4

Free Essay


...and Application Charmaine Perkins Houston Campus January 12, 2006 Delegation Paper In today’s world there are many companies that strive and become very successful and profitable. In order for any business to establish themselves and have a great tenure they must adhere to not only factors but also delegation. Today, more than ever, managers must learn to use their time effectively. As a manager, you have a multitude of responsibilities. A situation made more difficult by an environment that emphasizes change, rapid responses times, and thinking “outside of the box.” There never seems to be enough time to get it all done. If, however, you are going to have an impact, you must take control of your time and not vice versa. If you try to do it all yourself, this will never happen. You can control your time by arriving earlier, using detailed planners and schedules, or “blocking off time” to focus on special projects. You might also try prioritizing tasks or using an elaborate filing system. All of these approaches will help, but you will never maximize your effectiveness unless you learn to delegate effectively. Stephen Covey, author of The Seven Habits of Highly Effective People, says that “effectively delegating to others is perhaps the single most powerful high-leverage activity there is.” Certainly in today’s business environment, effective delegation will help you achieve your fullest potential (as well help develop those people......

Words: 1175 - Pages: 5

Free Essay

Delegation Paper

...Delegation Paper Delegation Paper The definition of delegation, according to the, is delegation of Administrative authority responsibility transfer to a person of lower license from the person of higher license, while remaining responsible for the actions of the outcome. The RN must have trust and confidence in the team members they are delegating to be able to delegate effectively and with minimal stress for themselves (Harris, 2007). With the determining of competence and appropriateness of the task to be delegated, there are many things to consider. According to the nursing practice act, the RN is authorized to delegate to lower licensed staff with ongoing supervision to help patients receive a quality of health care. The RN has to evaluate the patient for stability, condition, and abilities of the team to perform the task (Joint Statement on Delegation). One of the difficult responsibilities for an effective delegation of responsibilities is that the RN understands the families and patients need to be able to assign the right team member with a compatible personality. This is important because the family and the patient have to be able to trust the staff member assigned to them to help with managing care and having a RN, LPN, and CNA that work well as a team will benefit any and all patients. It has been stated, many times, in different articles, that the RN delegation skills are not checked off like the other clinical skills are the...

Words: 1122 - Pages: 5

Premium Essay

Nursing Delegation

...Intake and Output Delegation to an Unlicensed Assistive Personnel XXXXXXX XXXXXXXX XXXXXXX University School of Nursing Nursing is an excellent career and one that is in very high demand. Many times, the workload required of nurses is too much to bare. When working as a nurse, it is often necessary to delegate tasks to others in order to provide the best possible care for a patient. Before delegating to assistive personnel, the nurse must make sure the assistant is competent in performing the desired task. All 5 rights of delegation must be met. These rights include the right task, circumstance, person, direction/communication, & supervision. There are some tasks that a nurse must not delegate to others. Those tasks include the assessment, planning, evaluation and nursing judgment of a patient (Nebraska Department of Health and Human Services, 2004). These tasks are only within the RN’s scope of care and cannot be passed to other members of a team who are there to assist. This paper looks at the care of a 40-year-old male patient with cellulitis and type 2 diabetes. The monitoring of his intake and output are necessary and is an appropriate task to delegate to a nursing assistant. The reasons for delegating this task are the topic of this paper. Before the delegation is made to the assistant, a delegation decision-making grid was completed to assess the client’s level of stability and the assistant’s competence to see if delegation is appropriate for the patient. This......

Words: 783 - Pages: 4

Premium Essay

Delegation Task 3

...If there are images in this attachment, they will not be displayed. Download the original attachment[->0] Delegation has always been an important part of nursing. It has also been one of its most challenging aspects. How, as a new supervisor, you approach the subject can be a delicate matter. I would start by having a team meeting with the entire office staff. This approach would allow all of the members of the team to explain their rolls leading to a collaborative effort. In future staff meetings, I would also have follow up discussions in regards to what is working and what is not working within the healthcare team. When people feel that they are part of a team with equally important rolls it leads to greater job satisfaction and productivity. This will also allow everyone to become aware of the important jobs that all of the team members have. Working as a team from the beginning of care through to after the baby is born will lead to improved care and increase patient satisfaction. I would approach Ms. W in a non-threatening manner in a private area where we are not going to be interrupted. I would complement her on her concern for her patients and the individual attention that she pays them. I would explain to her that there are many services available at the clinic to assist her. Delegating some of the work would be beneficial in the overall care of the patient. She would still be responsible for the overall care and evaluating the outcomes of the care......

Words: 655 - Pages: 3

Premium Essay

Time Management

...their team members. 66% of managers say they would like to “increase their use of delegation as a time management and personnel development tool.” To determine whether you are a good candidate for considering delegation as a tool to improve you (and thereby your team’s) performance, take this simple quiz. Yes Do you allow your team members to make mistakes? Do you frequently take work home or work late at the office? Does your team function smoothly when you are absent? Do you over-rule or reverse decisions made by team members? If you were incapacitated for 6 months, could a team member take over smoothly? 6. Do you do some things your team members could be doing? 7. Do your team members take initiative without input from you? 8. When you return from a trip or training, is there a big pile in your in-box? 9. Do your team members delegate to their teams (if applicable)? 10. Do you spend time on details that you would rather spend on planning and supervision? 1. 2. 3. 4. 5. To determine whether delegation may be able to help you, give yourself one point for each answer of Yes on the even-numbered questions (2, 4, 6, 8, and 10), and one point for each answer of No on the odd-numbered questions (1, 3, 5, 7, and 9). The higher your score, the more likely you are to need to use delegation more than you are now. Any score higher than 5 indicates some need for additional delegation of tasks. Delegation, when it is done well, has three important components. 1. It assigns......

Words: 1539 - Pages: 7

Premium Essay

Developing Your Empowering People (Delegating) Skill

...“Developing Your Empowering People (Delegating) Skill” Elam A. Ramos MGT/521 January 15, 2014 Elsie Jimenez-Galarza Abstract Presents the analysis and give a team solution to the delegation scenario from Chapter 10 of the MGT/521 Management text book. Scenario Ricky Lee is the manager of the contracts group of a large regional office supply distributor. His boss, Anne Zumwalt, has asked him to prepare by the end of the month the department’s new procedures manual that will outline the steps followed in negotiating contracts with office products manufacturers who supply the organization’s products. Because Ricky has another major project he’s working on, he went to Anne and asked her if it would be possible to assign the rewriting of the procedures manual to Bill Harmon, one of his employees who’s worked in the contracts group for about three years. Anne said she had no problems with Ricky reassigning the project as long as Bill knew the parameters and the expectations for the completion of the project. Ricky is preparing for his meeting in the morning with Bill regarding this assignment. (Robbins, 2012) Assignment. Prepare a 350- to 1,050-word paper detailing how your team would handle the situation described in the scenario The Facts. Presented here are what I consider to be the facts on this scenario. * Rick Lee is the regional manager for the contract group of a large office supply * Rick Lee Reports to Anne Zumwalt * Anne requested Rick to......

Words: 966 - Pages: 4

Free Essay

How to Maximize the Effectiveness of Teamwork

...happen in managing process: “How to deal with heavy workload in case of workforce scarcity” (“How to maximize the effectiveness of teamwork”) The main character of this case is Faisal Sham; he is the supervisor of a seven project engineer group. Since the demand for different versions of his firm’s computer component is rising, the workload has increase dramatically and Faisal still in charge of everything; things might go out of control anytime. On the other hand, two members of his team have shown their interest in helping Faisal with his work on various designs. The solution for this case requires Task delegation process and Team structure. Assuming that the two enthusiastic members are Michael and Ben and they are qualified with the Faisal’s standard, there are two important positions for them: Product main designer and Head of R&D group. The first step of Delegation is Assign responsibility. Since Ben has better has experience in conducting customer research, he should be assigned for Head of R&D. There will be one co-worker in this group to support Ben in making survey and sum-up the result, which is expected to show customer’s taste for computer component. Michael will in charge of Main designer due to his professional skill. Two chosen engineers will assist him in order to build up the most possible designs with the lowest cost. Three designers (including Michael) will work co-op on pointing out the key feature of products, calculate the possibility of their......

Words: 452 - Pages: 2

Free Essay

Delegating Authority

...Delegating a task not only allows the employee to feel empowered and trusted by his or her superior, but also enables the manager to tackle other projects during the employee successful completes the assignment. Managers have many responsibilities; therefore, learning and improving delegating skills is necessary for a successful career as an effective manager. In most cases, managers with strong delegating skills will match the perfect task with the right employee. In this essay, Team B will analysis and discuss the Ricky Lee scenario using the five behaviors used by effective delegators. Ricky properly chose and delegated the task of writing the department’s new procedures manual to the most capable person. There are three reasons the delegation executed was proper. The first reason is that Ricky went to his supervisor, Anne Zumwalt, asking permission to assign and entrust a third party with the responsibility of completing the manual (Robbins & Coulter, 2012). Secondly, the third party Ricky selected was Bill Harmon, who had three years’ experience in the contracts group (Robbins & Coulter, 2012). Lastly, Ricky set up a meeting with Bill to ensure he had all the parameters of the task and the time restraints that Bill would be up against (Robbins & Coulter, 2012). The meeting illustrates Ricky knows it is important for Bill to know what is expected and in what timeframe those expectations should be complete. Anne illustrates the carefulness in......

Words: 975 - Pages: 4

Free Essay


...project without knowing that rules were broken. Bill Harmon has been identified to be the most capable of writing the contracts group's new procedures manual that will outline the steps followed in negotiating contracts since he has been working in the contracts group for about three years. Ricky Lee must ensure he clearly understand the assigned task before he delegates the work to Bill Harmon. Ricky Lee will ensure he explains exactly what needs to get done and the expected date of completion. Ricky Lee will provide all of the information needed to complete task and to inform Bill Harmon that he is available any time he has any questions or concerns regarding the project. Ricky and Bill will have a face-to-face discussion for the delegation of work. Email or memo cannot be used as a substitute. This will give the employee the opportunity to ask questions and receive live feedback and confirmation instead of second guessing. Some of the constraints might include the use of company’s resource. This resource can be either human resource or material resources such as computer, equipment or intellectual property. A clear understanding is that the employee cannot utilize other department's personnel to achieve a given task nor can an employee make use of other material resources that are intended for other dedicated applications. The bottom line is that the manager delegating the assignment cannot assume anything. The message must be crystal clear in using any resources to......

Words: 709 - Pages: 3

Free Essay


...written by Stan Mack, he describes many ways to make any team more effective. The first way he mentions that a team can be more effective is by opening the lines of communication among the entire team. Better communication can help the team quickly pick up any slack if one of its members becomes seriously ill or if a personal emergency arises. The earlier an issue is communicated the faster the rest of the team can adjust to the situation. He next mentions that a team can become more effective by developing interpersonal relationships. To succeed at this it is important to for a team to work together to complete a project rather than for an individual to try to compete for credit on the part of the project they are completing. Task delegation is discussed next and Stan mentions that a team can be effective by delegating tasks to individuals that capitalize on their skills. A team leader should assign tasks to each team member based on that individuals experience and skill level so that the team is working at its highest possible level. Stan’s last two recommendations for developing an effective team include setting goals and having motivation for getting the project done. Goals can be broken down in a series of steps and reaching those goals can become part of the motivation the team needs to work towards finishing a...

Words: 255 - Pages: 2

Free Essay

Decision Tree

...DECISION TREE Nurse Delegation to Nursing Assistive Personnel (NAP) Step One – Assessment and Planning Are there laws and rules/regulations in place that support the delegation? [NMAC 16.12.2] Yes Is the task within the scope of practice of the delegating nurse? [NMAC 16.12.2] Yes Has there been assessment of the client’s needs? Yes No Do not delegate. No If not in the licensed nurse’s scope of practice, he/she should not delegate to NAP. Authority to delegate varies from state-to-state; licensed nurses should check the local jurisdiction’s statutes and administrative rules/regulations. No Assess client’s needs; then proceed to a consideration of delegation. Does the delegating nurse have competencies to make the delegation decisions required? Yes No Do not delegate until evidence of competency is obtained and is documented; then reconsider delegation. Does the procedure/task meet all the following recommended criteria for delegating to NAP? • • • • • • • Task/procedure is within the range of approved functions for the NAP. Task/procedure frequently recurs in daily care of client or group of clients. Task/procedure is performed according to an established sequence of steps. Task/procedure involves little or no modification from one client-care situation to another. Task/procedure may be performed with a predictable outcome. Task/procedure does not inherently involve ongoing assessment, interpretation, or decision-making which cannot be logically separated......

Words: 877 - Pages: 4

Free Essay


...My mentor works for Lockheed Martin in the contracts department. Specifically, my mentor is responsible for creating contracts in order to help the company obtain the business. In government contracting, the government provides a project that they need done and then contract the job out to the company that can do the best work at the lowest price. Therefore it is the contractor’s job to ensure that the contract is written legally and also has to work with several departments. For example, they will have to work heavily with the Finance department to make sure the price they are going to offer to the government is realistic and will allow the company to make a profit. As we can see, it’s very important that my mentor as well as other representatives on his team are able to work cohesively to ensure the company does well. After watching my mentor and his department work together, I noticed there are some slightly different personalities. Some of the employees of the organization seem to be driven as an individual where as others are driven as a team. For example some employees like doing all of the work where as others are willing to share the work. One set of employees doesn’t like change where as others embrace change as they can avoid routines. I think these characteristics blend well to contribute towards a positive work environment. In order to improve motivation, satisfaction, and performance, I would have the individuals that like delegating be responsible for...

Words: 672 - Pages: 3