...Who was the sender? | | Who was the receiver? | | What was the message? | | What channel was used to send the message? | | What was the misunderstanding that occurred? | | How could the misunderstanding have been avoided? | | 1. What did you learn about the communication process from this activity? 2. What seemed to be the main causes of the misunderstandings? Working as a manager at a small franchise business (gas station), my job is to make sure my employees are doing their jobs as there supposed to. Doing paper work and inputting all the invoices at the system is part of my job. I once briefly tolled one of the employees to input the gas invoices of a particular month that I hadn’t done. I was too busy taking care of something else. Come to find out that he had put the wrong gas invoice in, and that had ruined up all the order I had organized them in. I had to redo all the invoices of that year again. It took couple of hours of my time… The sender was me. The receiver was my employee. The message was to input the gas invoices of particular month. The channel was face to face. He misunderstood what month of invoice to input in the system I could have avoided the misunderstanding if I had personally given him the invoice in his hands and showed him where the invoice should be placed. 1. I learned to take my time to send the message clearly and make sure the receiver understands what is asked of him/her 2. The main cause was I...
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...SHANE BARBER 4/19/2013 University of Phoenix XBCOM/275: BUSINESS COMMUNICATIONS AND CRITICAL THINKING Instructor: JOSEPH WALTER WEEK 2 Demonstrative Communication Paper Demonstrative Communication When we speak to people we talk more with our body language than any words we may use. Body language is a universal language that everyone shares. Some body movement can be concealed but there are plenty of movements to watch to see how the receiver is reacting to your message. How the message is sent from the sender also determines how the receiver will react to the message. We all send signals that show how we feel about messages we receive and messages we send out. Facial expressions are one of the most recognizable ways to see how someone received a message. When a conversation takes place and a message is being given eye contact is very important. It tells the sender of the message that you are paying attention to what they have to say. No eye contact can mean a couple of different things. It can mean that you do not wish to hear or care what the other person has to say. It also is sign that you are not paying attention to what they have to say. When eye contact is being made it’s important to watch the eyes of the receiver. As a former Law Enforcement Officer eye contact is a key element to watch on the receiver of a message. The direction of movement of the eyes can tell you what the person is thinking about and what the person may feel. For example, while sending...
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...Demonstrative Communication Paper BCOM/275 Demonstrative Communication Paper “Sending and receiving messages is defined as the process of communication; communication has different meaning to different people. Effective communication between sender and receivers is the shared understanding of information, feeling, thoughts, wants, needs, and the intension of what is being communicated,” according to Cheesebro, O’Connor, and Rios, (2010, p. 5). Communication can be effective, ineffective, positive or negative; and requires listening and responding among the two parties’ receivers and senders. “The communication process model breaks information down into separate parts and using two-dimensional surfaces for inspection; elements include: sender/receiver, encoding, decoding, message, channel, and feedback. Other key points for effective communication is the understanding of barriers, concepts, principles and technology,” according to Cheesebro, O’Connor, and Rios, (2010, p.p. 3-21). In the workplace communication is not avoidable. Communication is the workplace according to Cheesebro, O’Connor, and Rios, is defined as, “the way of making sure that the job get done,” (2010, p. 5). This paper will explain and provide examples’ on demonstrative communication, the language we use to communicate, the effects communication has, and the importance of listening skills, comprehension skills, and responding skills for effective communication. Demonstrative communication includes:...
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...Demonstrative Communication Maritza Santiago BCOM/275 October 29, 2012 Kim Hinton Demonstrative communication can be effective and ineffective negative and positive for the receiver and sender. It is an unwritten and nonverbal communication that involves such things as facial expression, body language, tone of voice, and so forth. Demonstrative communication is a very important factor when he or she is delivering a message. The receiver can get to know the speaker when he or she are talking, lets take for example tone of voice, the speaker should use a moderate tone of voice, not to loud or soft, use a constant tone, the receiver will see this as an indication of confidence and security. This will be a positive and effective message, but if the speaker is loud, this can be sense as aggressive and negative, it will be an ineffective way of communicating and getting the message across. Body language can tell how people are felling, if they are walking kind of slugage they are probably tired, a very common one is the cross arms, they can sense from this disapproval and simply defensive on what is said, this will transfer as negative and ineffective, but if this person have their arms down he or she look approachable open to suggestions this will be seen by the sender or receiver as positive and effective. It is important that they smile, and walk around the room, the receiver will take this as a positive and effective sign, this will tell them that...
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...To start on the subject of Demonstrative Communication is necessary to analyze the words by themselves, like communication is the process of sending and receiving messages. This can be done in different ways, in writing, verbal and also by body language. Demonstrative is how the message is presented. Demonstrative communication is a way to communicate. It is not only for the person that delivers but for the listener. For example when someone does a presentation in public they can tell according to body language if the listeners are bored, thinking about something else because of the way they are reacting to what is being said. One simple example of the subject is when a parent gives a command to a child, if this message is given with strong voice or a soft voice will determine the way the child will react. When someone speaks at a funeral, the message is with soft voice; is different from someone that is at a party giving a toast. Every time that there is a message there is a reaction from the audience of the individual, it does not matter what is the message, and there is always a reaction. The human being is part of a society that causes an interaction. It is impossible to have two people without demonstrative communication. It does not matter the number of people involve; there is always a reaction to the interaction that they are having. It could be a hand shake, the way you sit at a job interview, the way you conduct yourself, among others. I believe that unless taught;...
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...Demonstrative Communication Kawannais Willis BCOM/275 September 3, 2013 Mr. Olmos Demonstrative communication includes nonverbal and unwritten communication. Demonstrative communication involves such things as facial expressions, tone of voice, and body language. Communication is the process of sending and receiving information. A large part of how we communicate with others is demonstrative communication. The many forms of communication continue to change with all the technology that we use today. Nonverbal and unwritten communication has a large impact in today’s environment. People project themselves through body language, tone, and facial expressions. When we speak to people we talk more with our body language than words. Body language is a universal language that everyone shares. One of the most recognizable ways to see how someone receives a message is facial expressions. Eye contact is very important when a conversation takes place and a message is being given. The tone of voice is very important when showing communication to an individual or room full of people. When we use our tone of voice effectively it is the most powerful type of communication. It is impossible to have two people without demonstrative communication. It does not matter the number of people involve. Communication is simply conveying information to another person in a way they fully understand. Ineffective communication can lead to confusion and frustration. Effective communication provides people...
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...Demonstrative Communication Valora Hawkins BCOM/275 June 11, 2012 Les Colegrove Demonstrative Communication Essay Demonstrative communication is the process of sending and receiving information without the use of words. Instead of using words demonstrative communication includes things like facial expressions, tone of voice, and body language. The key to effective communication is a mutual understanding of the information shared by each party involved. I will explain demonstrative communication by providing examples of how it can be effective or ineffective, positive or negative, and how it is used to replace or in the place of one’s verbal communication skills for the receiver and the sender. I will focus on describing nonverbal and demonstrative communications, furthermore, I will also explain how demonstrative communication involves listening and responding. First, a brief description of communication and its role according to dictionary.com communication is simply the imparting or interchanging thoughts, opinions, or information by speech, writing, or signs. Communications can be expressed in three different ways, and they are verbal, nonverbal, and visual. Verbal communication is when we use our voices to deliver our thoughts, opinions, or information. Nonverbal is where you encode your ideas without words which I will illustrate later in the discussion. Some examples of non-verbal communications are smiling, nodding your head, waving your hand or even tapping...
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...Demonstrative Communication Tracy Cummings BCOM/275 August 29, 2012 Instructor, Dr. Phil Demonstrative Communication Demonstrative Communication is a form of communication that includes nonverbal and unwritten way of communicating. It is used to express thoughts, feelings, and or emotions without speaking. With nonverbal communication we send and receive messages without ever saying a word. These’s skills are an essential part of our everyday lives, and we must always be aware of what we look like when we say things. Nonverbal communication provides us with a form for passing on messages without the use of verbal languages. According to Rose (2004) it is an unspoken infiltrator that influences our shared environment, and it serves many functions that make our conversation in a particular direction for the message (Chip Rose, attorney and mediator). There are lots of different types of nonverbal and unwritten communications that I would like to talk about, and they are, body language, facial expressions, and tone of voice, the first one I would like to talk about is body languages; this is an important part of communication. Studies show that 50% or more of what we are communicating is due to body languages. By using body language the right way, you will be able to communicate with others more efficiently and it will make you understand how you can or cannot use your body to say what you really mean. Facial expressions are another form of nonverbal communication;...
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...Communication is crucial in humans. At all times information is passed from one place to another through verbal and body language. Verbal communication is meaningless without a body gesture, which makes the communication more interesting and dynamic. For our communication to be effective we must consider expressing clearly, consistent and make sure the message is transmitted with the correct intention that it is when reached by the receiver. Poor communication starts when we talk very fast, do not organize our thoughts before speaking and causes the receiver to not understand the message correctly. The repetition, contradiction, substitution, complementing and accenting are points to consider when implementing body language. But we must know what each one of these points mean for a more effective communication. The repetition in body language is used to imitate the point the person is making verbally. For example, when someone you give a direction, one tends to use the hands pointing where to direct the person. For contradiction, it is when the person’s gestures don’t match with what they are verbally expressing. An example of this would be if you verbally agree with a parent’s new rule but at the same time rolling your eyes and crossing the arms to demonstrate the contrary. Substitution is when you replace a verbal message with a gesture, just like the thumbs up when you mean agreement or move your head side to side in disagreement. Complimenting is adding emphasis to the...
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...Demonstrative Communication student BCOM/275 August 18, 2014 BSAM1DKL755 Demonstrative Communication Introduction During the process of communication there are several things that you can differentiate about nonverbal and unwritten communication. When you are talking to someone or someone is talking to you, you will understand by their body language and facial expressions if they are interested in what you are saying “Communication is an exchange of information via verbal or written messages and is the process of sending and receiving messages.” (Cheesebro, O’Connor, and Rios, 2010) Nonverbal cues Non- verbal cues are used in everyday interactions and can often times speak louder than verbal communication. Think back to childhood how momma’s eye contact was understood and nothing had to be said and what she wanted was done just by the look she gave. How about in school? Students were instructed to raise their hands when asking or answering a question. Teachers understand these gestures. The same is true in business where managers and employees communicate frequently through expectations; for instance the time clock is a symbol for receiving an accurate pay check. Employees want to be paid so they punch the clock. Managers want to acknowledge punctual employees so they review time sheets generated from time clocks. In essence demonstrative communication is of great importance and is an essential part of communication. A well respected leader will have more...
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...MULTICULTURAL ANALYSIS MULTICULTURAL ANALYSIS Culture and immigration have played an integral part in the birth of what we know as the United States of America. The first colonies in America started seeing an influx of immigration from European countries from the early 1600s, first it was the Irish fleeing religion and Famen in their country, then it was the Germans also fleeing for religious purposes, then came the Italians also for religious asylum and for a better life. All these groups were an integral part of the makings of the United States, contributing culturally, in the military, and also as unskilled labor to build the country. Each group developed in different ways here in the US, the Germs had a big religious and cultural influence. The Italians were very good at commercializing and starting businesses and restaurants, eventually they also controlled big part of the organized crime. Every racial group in the US has been stereotyped at some point or another, and in many cases the stereotype is accurate. The Germans were known for their methodical ways and wanting to have their own society within the new country, while the Italians wanted to be everywhere and be part of everything to the point of controlling a lot of the street commerce in the New York area. The Irish on the other hand were known for their short temper and their constant fighting, but they also were hard working and became an integral part of the building of the cities. Irish and...
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...Demonstrative Communication – A Visual Persuasion Name BCOM 275 June 6, 2011 Instructor Abstract Demonstrative according to Oxford Dictionaries is a person that is unrestrained in showing feelings, especially those that are derived from affection (“Oxford Dictionaries,” 2011). Communication according to Oxford Dictionaries is “the imparting or exchange of information or news (“Oxford Dictionaries,” 2011). Taking both of these definitions into consideration when you combine the two words into the term “Demonstrative Communication” it leads me to the following definition and/or meaning: Demonstrative Communication – the exchange of information (feelings) in a non-verbal and/ or unwritten manner that allows another to understand what you are thinking via one’s facial expressions and/or body language. The remainder of this short report will focus on demonstrative communication from a descriptive perspective. In the paragraphs to follow this report will provide examples as to how demonstrative communication can be effective, ineffective, positive and negative for the sender as well as the receiver. This report will also give an explanation as to how demonstrative communication involves both listening and responding. Demonstrative Communication: A Visual Persuasion The best analogy I can think of when it comes to demonstrative communication is visual persuasion. It is a persuasion of sorts that is reached by the receiver interpreting what one’s body language says...
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...Running head: DEMOSTRATIVE COMMUNICATION PAPER Sonya Shaffer Demonstrative Communication Paper BCOM/275 University of Phoenix Professor Steven Boylan November 25, 2013 Demonstrative Communication Paper In this paper, it will explain demonstrative communication such as nonverbal and unwritten communication and involve such things as facial expressions, tone of voice, body language, and so forth. It will include examples that show how demonstrative communication can be effective and ineffective, positive, and negative for the sender. It will explain how demonstrative communication involves listening and responding. Communication is a connection between two individual people that give information to one another by accepting the senders’ purpose, grasping the content of the message, and performing a message between two individuals so that they can create a shared understanding. Communication starts when the sender of a message is organized with clear and correct proper grammar, punctuation, spelling, noun sequencing, and syntax. The steps are quite important for the senders itself when the sender speaks either to fast or too slow and it could cause a muffle speech to take into effect, or the words may be a mixture, and so therefore, it could put an effect onto the message whether it was clear or not. A good thing to remember is that the...
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...Personal and Professional Health Care Communication According to Tony Robbins 2011, “The way we communicate with others and with ourselves ultimately determines the quality of our lives. To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others.” Communication is the exchange of thoughts and information that occurs through the use of verbal and nonverbal methods. Verbal communication consists of the use of the spoken language. Nonverbal communication consists of aspects such as body language, facial expression, tone of voice, posture and gesture, or eye contact. Human beings communicate from the time of birth. The ability to communicate successfully is an acquired skill. The successful mastery of communication skills, according to a study done by The University of Rochester (2011), provides an individual with the ability to impart information successfully, resolve conflict, and establish a relationship built on trust. According to Northouse and Northouse (1998), an essential part of communication involves self-reflection of the communicator. Self-assessment is imperative to have an understanding of one’s own self, beliefs, and honest evaluation of perceptions or personal biases that may affect communication. This self-assessment is important to communicating effectively in all relationships; personal or professional. According to Markova, T (2010)...
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...Business Communication Trends Johanna Mikucki XCOM/285 Melissa Edwards Business Communication Trends Face-to-face communication, spoken communication electronically transmitted either on the telephone, video mail or voicemail, personally addressed written communication (personal messages), and impersonal written communication such as memos or letters, are the four levels of communication that exsit in business today. The evolutin of technology has created any forms of communication trends in the workplace today such as; email, instant messages, and text messages. The invention of the PDA has started a new trend in business today. The message results from these communication types could be anything from informative to persuasive. Sometimes information is urgent and may need to be communicated quickly. For instance a sales representative is out in the field and needs information that could be the deciding factor on making a sale or not. With today’s technology the information could be sent quickly through an email or a text. Business communication plays an extremely important role in my day-to-day work activities. I work for an extremely small business, the owner and I run everythig from the register to purchasing stock for the shop to taking out the trash. It is important for us to use the above mentioned communication types to make sure informtion gets where it needs to be a remembered. The owner and I run everything from the register to purchasing stock for...
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