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Dessler Chapter 01

In: Business and Management

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After studying this chapter, you should be able to:

Human Resource Management
1
TWELFTH EDITION

GARY DESSLER

Part 1 | Introduction
Chapter 1

Introduction to Human Resource Management
© 2008 Prentice Hall, Inc. All rights reserved.
PowerPoint Presentation by Charlie Cook The University of West Alabama

1. Explain what human resource management is and how it relates to the management process. 2. Give at least eight examples of how all managers can use human resource management concepts and techniques. 3. Illustrate the human resources responsibilities of line and staff (HR) managers. 4. Provide a good example that illustrates HR’s role in formulating and executing company strategy. 5. Write a short essay that addresses the topic: Why metrics and measurement are crucial to today’s HR managers. 6. Outline the plan of this book.

© 2008 Prentice Hall, Inc. All rights reserved.

1–2

Human Resource Management at Work
• What Is Human Resource Management (HRM)?
– The policies and practices involved in carrying out the “people” or human resource aspects of a management position, including recruiting, screening, training, rewarding, and appraising.

• The bottom line of managing: Getting results • HR creates value by engaging in activities that produce the employee behaviors that the company needs to achieve its strategic goals.

Basic HR Concepts

© 2008 Prentice Hall, Inc. All rights reserved.

1–3

© 2008 Prentice Hall, Inc. All rights reserved.

1–4

1

Line and Staff Aspects of HRM
• Line manager
– A manager who is authorized to direct the work of subordinates and is responsible for accomplishing the organization’s tasks.

• Staff manager
– A manager who assists and advises line managers.

© 2008 Prentice Hall, Inc. All rights reserved.

1–5

© 2008 Prentice Hall, Inc. All rights reserved.

1–6

Line Managers’ HRM...

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