Developing and leading teams to achieve organisational goals and objectives
Understand the importance of leading teams to achieve organisational goals and objectives
Assess the effectiveness of own organisation in measuring team performance against organisation goals and objectives

In this section I will be assessing how the University and the Estates Office measure team performance against goals and objectives.
In my opinion the university at times struggles to measure team performance against its goals and objectives as I believe that the objectives are too vague and are not always fully understood by the people who are meant to be achieving them. A lot of this I believe is down to the size of the university and the very distinct differences between the academic and non-academic departments. At times, the objectives of one department and another conflict while they are trying to achieve the same goal. All of this makes measuring team performance difficult.
There is also a lot of different roles around the university, some of which I believe would be difficult to manage performance as there aren’t targets against which you could manage. Two vastly different roles but both with similar issues regarding giving targets to are a maintenance person (Electrican, Plumber etc) – the target you could give them is to complete a certain numbers of jobs in a day, but this gives the issue of how you assign times to a job and if a job is going to take longer how you adjust the target and how you can stop abuse of the system.
The second example is an academic, how do you set a target for them, number of students who pass their course, the amount of research money they bring in, both are very dependent of outside factors, as such is it fair to set their performance on these.
Within the Estates office, we have KPI’s but outside the senior management team, I’m not sure how